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Blacklisted

AskGamblers have been notified that Bovada casino is operating without a valid licence issued by a regulated authority. As a result we issued an official warning hoping that the operator will manage to solve the issue. Unfortunately, months afterwards, the casino is still operating without a valid licence which basically means zero protection for players in case of a problem with the operator and that is why Bovada is being added to our blacklist.

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Bovada Casino

Bovada Casino

The casino is restricted in your country.

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 122 reviews
3.7/10
122 reviews
Complaint Response 504 complaints
2 days avg. 504 complaints
What we like
  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
What we don’t like
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bovada Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.bovada.lv
Established
2011
Affiliate Program
Languages
English, Portuguese, Spanish, Simplified Chinese
Casino Type
Download, Instant Play, Mobile

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Complaints

Read the complaints other players have left for Bovada Casino. Learn more about complaints.

Show all complaints
Account under verification review since March 3 with no update or timeframe
Hello AskGamblers Team,

I am submitting this complaint regarding an unresolved account verification and investigation delay with Bovada.

My account was placed under review on March 3, 2026, after I attempted to access my funds. I have around $2000 in the account. I was originally informed that the verification process would take approximately 24–48 hours.

I immediately submitted all requested verification information and documents.

After doing so, Bovada later confirmed that they had successfully received my documents and stated that the verification had been completed on their side. I was then instructed to log in to my account to complete the process.

However, when I attempted to log in, the account was still locked and inaccessible. I informed their support team immediately that I was unable to access the account as instructed.

After this, the explanation changed, and I was then told that the account was still under investigation and later that it had been escalated to the highest level of their verification and financial services review team.

Since then, Bovada has repeatedly confirmed that:
- all required documentation has been received
- no additional documents or actions are needed from me
- there is no further escalation path
- they cannot provide any estimated timeframe for completion

As of today, the account has remained locked for more than 31 days with no clear explanation of the exact issue, no consistent communication regarding the review status, and no timeline for resolution.

The most concerning part is the contradictory communication: first confirming verification was completed and instructing me to log in, then later stating the account was still under investigation while it remained inaccessible.

I believe this delay and inconsistent handling are unreasonable given my full cooperation and immediate responses throughout the process.

I respectfully request AskGamblers’ assistance in helping resolve this matter by obtaining either:
1. completion of the review and restoration of account access and withdrawals, or
2. a clear written explanation from Bovada identifying the exact reason the account remains locked and what internal step is still pending.

I can provide all email records and screenshots confirming the contradictory responses from Bovada.

Thank you for your assistance.
Status solved Resolved
$2,000

Bovada Casino Complaint Stats

Resolved 325 / 499
Avg. Amount $6,580
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
3.7/10 122 reviews

Top reviews from our players

Just a chime in here, I think Bovada is One of the luckiest places to play. I won a Random Jackpot to the tune of 3000$ a couple weeks ago, the bank wire transfer was about 6 to 7 days not ten which is on average. Customer service us Top Notch unlike other casinos that give you the run around and ask for extreme amounts of documentation. Bovada Does not.

All said and done this casino should been the hundreds not 958 like it is ranked. Deposits are easy and secure.

They pay me when I win. Free withdrawal once a month. Poker is good and you can win money on zone poker if you play correctly. Tournaments and cash games seem to be legit too.

Their blackjack. On a 6 deck shoe I counted and wrote down every card that came out. Never got through 6 decks. I was playing 2 hands at $1 a hand. 16 aces to the dealer (12 of which ended up with a blackjack), 12 to me on my 2 hands (4 ended up as blackjacks). My question is - how are there 28 aces in a 6 deck shoe? Seems extra fishy to me. Poker seems legit but play blackjack at your own risk. I won't be depositing any more money with them personally.

Inactive user
2/10

They do payout if you actually hit something. I have cashed out occasionally. Usually when it happens I am not using a deposit bonus as they are ridiculously difficult to reach the play through. Jackpots are high, but you only see the RTG platform hitting the jackpots. All the games on the BetSoft side only hit the lowest denominations.

The games are supposed to be random, but I have tracked in a spreadsheet and 9 out of 10 sessions with Aztec Treasures or Caesar's Empire and the features do not hit until almost exactly 100 spins.

When you look at their BetSoft games you will see only the lowest denominations have hit jackpots in well over a year, yet these same jackpots are hit 3-4 times a week at their Slots.lv site. How that can be described as random is beyond me.

Do not play the card games. You may get lucky 1 out of 20 sessions, but for the most part you are going to see the dealer get ridiculous hands in very long streaks. In their hold em game I tracked 50 straight hands where the dealer had a better hand than mine. That is nearly statistically impossible if you deal out 50 hands with a deck of cards. You get hands like pocket aces and they flop full houses routinely. The idea being you are definitely going to raise with pocket aces.

Not a plug here but I do far better at Drake and I see features hitting on first spins, second spins routinely whereas with Bovada it is like they are setup to look at the balance and not trigger a feature even for a low payout until they draw your balance way down. I played Good Girl Bad Girl for $500 and when I hit about $150 feature hit. I played with $1600 and the feature again did not hit until I was at $150. This occurred on multiple occasions. All of this designed to keep you from exceeding the play through on the deposit bonus. By the way if you play lower denominations you will see the exact opposite. The features will hit much more routinely. The moment you go to the $5 mark or higher the features become scarce and the payouts on the features are much lower.

Everything! The fact they don't ask for you documents to withdrawal. The easy deposits, the sport betting, the casinos, the slots, the games, the customer service. Top notch casino experience for me!

I don't understand why such a low rating. I guess when u win, there's never a complaint but when you lose...

I am an avid blackjack player but I will warn all of you who even attempt to try your hand at blackjack in Bovada's casino, DON'T! I have played with them to the point that I can actually tell what cards I will get. For instance, on all double down hands 9 out of 10 times you WILL NOT receive a face card. That fact goes for splitting aces too. If you get blackjack then the very next hand the dealer will normally get blackjack. Another point to make is that the dealer will get blackjacks at a rate of almost 10 to your 1 and will have the hand of 20 just about every other hand. If you attempt to play black in Bovada's casino you will understand what I mean. Bovada's blackjack game is so RIGGED its not even funny.

I am EXTREMELY new too online gaming so I do not have much experience and or knowledge on but a few casinos but I will say this about Bovada. They convinced me that when you win you get your money. I put in $50 and within a matter of a couple of days I was up $1200 on slots. I decided too cash out $750 on a Friday and received my check in the mail the following Friday by Fed Ex!! Their customer service has been great.

So far nothing. Other than I am not winning as much, but that is the chances you take.

Misunderstanding on my part to how they do their banking.

I am satisfied that this casino is a safe place to play at, they called and took the steps to initiate to help me understand where my money went.
I would recommend this casino.

Sorry for the negative feedback..

I go to casinos all the time and never win.

I have been playing for about a year on Bovada. I have spent a good amount of money and many hours watching each slot game at certain times and days. I never thought the jackpots were real until two months ago when my big moment came. I hit the Good Girl Bad Girl jackpot which was a little over $11,000. No one thought I would collect the money. Bovada made me turn in credit car verification form which I was very hesitant to do.

Each week after that for 3 weeks I collected $3,000 checks and then a $2,000 something check. All the money came and was cashed with no issues. It's pretty spectacular. I have not seen any fraudulent charges and keep a close eye my bank account. Being able to watch a slot whenever you want is WAY different then blindly picking a slot in Vegas.

I would recommend not using the bonus codes to double your money because in the long run when you do win something odds are not in your favor you will be able to cash your money out until you spend 35x the initial investment amount. Putting $50 in and hitting $100+ or whatever does happen and you can cash it out immediately.

Wish everyone out there the same luck!

Nothing in the last few months. This place is a scam now!! Must have new owners.Take your money right out of your debit card account without you ever having any real recourse to get it back.

What I don't like is being billed for times I did not play at this casino last week. Seems like a good place gone bad. This was a great place to play at one time, but the fraudulent charges are happening to myself as well.

Close your debit card down if you use one or keep up with the charges, cause they are sneaky on how they can get your money. I would highly not spend any more money unless you want to mail your cash to me, I will take it..lol It's sad that I was only taken for a little bit over 150.00 USD without my knowing about this. But how can you prove this, and yet here are others having the same problem.

Stay away from here!

I enjoy the multiple facets of gaming on Bovada.

Have deposited thousands of dollars over my nearly 10 years of loyalty to this site. I managed to get my bankroll up to $1000.00 once. Upon request for payout, they needed proof of a debit card that was closed due to usage on their site. I ended up losing in the interim.

If you enjoy playing for the pure enjoyment of the slots, use another site. I have been playing for years and have but once built a decent bankroll. I have played out my deposit in a short time with nothing more than a two dollar bonus!

I play .40 mostly and have had better luck playing a dollar. However, I enjoy the mindless entertainment factor and Bovada managed to capitalize on this. I will however continue to lose my money on this site because I do enjoy playing poker, slots, and sportsbook.

Beware of poker as well, over the last month I have been busted out by hands that should never be played or huge pocket pairs busted by garbage on the river. I am suspicious. Until another site opens that offers these I guess I will continue paying for the private cabana in some resort.

Good luck players.

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