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Blacklisted

AskGamblers have been notified that Bovada casino is operating without a valid licence issued by a regulated authority. As a result we issued an official warning hoping that the operator will manage to solve the issue. Unfortunately, months afterwards, the casino is still operating without a valid licence which basically means zero protection for players in case of a problem with the operator and that is why Bovada is being added to our blacklist.

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Bovada Casino

Bovada Casino

The casino is restricted in your country.

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 122 reviews
3.7/10
122 reviews
Complaint Response 504 complaints
2 days avg. 504 complaints
What we like
  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
What we don’t like
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bovada Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.bovada.lv
Established
2011
Affiliate Program
Languages
English, Portuguese, Spanish, Simplified Chinese
Casino Type
Download, Instant Play, Mobile

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Complaints

Read the complaints other players have left for Bovada Casino. Learn more about complaints.

Show all complaints
Account under verification review since March 3 with no update or timeframe
Hello AskGamblers Team,

I am submitting this complaint regarding an unresolved account verification and investigation delay with Bovada.

My account was placed under review on March 3, 2026, after I attempted to access my funds. I have around $2000 in the account. I was originally informed that the verification process would take approximately 24–48 hours.

I immediately submitted all requested verification information and documents.

After doing so, Bovada later confirmed that they had successfully received my documents and stated that the verification had been completed on their side. I was then instructed to log in to my account to complete the process.

However, when I attempted to log in, the account was still locked and inaccessible. I informed their support team immediately that I was unable to access the account as instructed.

After this, the explanation changed, and I was then told that the account was still under investigation and later that it had been escalated to the highest level of their verification and financial services review team.

Since then, Bovada has repeatedly confirmed that:
- all required documentation has been received
- no additional documents or actions are needed from me
- there is no further escalation path
- they cannot provide any estimated timeframe for completion

As of today, the account has remained locked for more than 31 days with no clear explanation of the exact issue, no consistent communication regarding the review status, and no timeline for resolution.

The most concerning part is the contradictory communication: first confirming verification was completed and instructing me to log in, then later stating the account was still under investigation while it remained inaccessible.

I believe this delay and inconsistent handling are unreasonable given my full cooperation and immediate responses throughout the process.

I respectfully request AskGamblers’ assistance in helping resolve this matter by obtaining either:
1. completion of the review and restoration of account access and withdrawals, or
2. a clear written explanation from Bovada identifying the exact reason the account remains locked and what internal step is still pending.

I can provide all email records and screenshots confirming the contradictory responses from Bovada.

Thank you for your assistance.
Status solved Resolved
$2,000

Bovada Casino Complaint Stats

Resolved 325 / 499
Avg. Amount $6,580
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
3.7/10 122 reviews

Top reviews from our players

Nothing the only thing good about this casino is low deposits meaning they'll steal from the poorest of people... If you win to often they will lock your account... On top of withdrawals take forever... Hope you don't plan on seeing your winnings for at least 1.5months

This Casino will gladly take your money but when you are winning they will quickly lock you out.... I recently took 20 USD and turned it into 500 USD in 24hrs. The next day my account was locked and I was told the money I had won was not mine but the Casinos.... Stay away... They only want losers if you win consistently they will steal from you and eventually lock you out

This is one of the first online casinos that I played on. I deposited $50 or $100 (can't remember) and managed to play for a couple days and cashed out $1000. The process took about 10 days total start to finish. It was super easy and I didn't have to provide any documents. I deposited the check into my account thru the ATM and it cleared in 2 days.

I haven't won a single thing since my first withdrawal and deposit! You can only use the slots bonus once a week.

Bovada seems to me to be one of the more "Legit" online casinos out there. The games are indeed fun, customer service isn't to bad neither. Thanks Bovada. Keep it up! I really like the excitement of this place. Very professional, which isn't easy to find, now-a-days.

Bonuses could be more plentiful. Lol. And the free no deposit plays could be way better.

Inactive user
1/10

Bovada has the games I like and occasionally they offer players a bonus. I like that Bitcoin deposits are available and withdrawals via Bitcoin are offered.

They have an error on their Rival platform that Vegas Crest corrected in 2 days...12 months no fix on Bovada. You play in a game and the patterns are favorable...wilds showing up and bonus icons firing and RTP is in the 90%+ range. Continue to invest because hopefully the bonus fires and you will get paid out. For 12 months randomly an error occurs and they originally stated it was just me and my desktop...so I tested it. I received the same issue on mobile, same issue on tablet, and same issue on laptop. I even verified it was not a network issue by reproducing it in a hotel as well.

When this happens here is what happens: This is the results of a live recent session on Golden Gorilla:

1. 91% RTP - Again running well...possibilities of a nice hit looking good.
2. Error occurs...bounces you out of the game. An error I have provided a screenshot that contains the exact error code.
3. Go back into the game: Wilds disappear...bonus icons hit but the payouts are less than 3x...every time. RTP drops to 64%.

This is actually good...I have 330 screenshots and RTP data points tracked. ON ALL 330 sessions the RTP drops well below 70% with many instances of 20%.

This same exact error...fixed in 2 days on Vegas Crest. Bovada...not fixing it because it obviously works for the casino. Completely unethical...if you play you not only have to defy the odds that are in favor of the casino...if you by chance begin to do well...this random error will occur on their Rival platform. They have a small selection of RTG games so you can play those, but they removed the BetSoft platform...conveniently after the jackpots were at record highs...everyone knew they would remove it before allowing them to hit.

I can provide screenshots of both the data and the errors so please do not disapprove this as a claim with no facts. I have them. Every player should be aware that not only will they potentially receive this error in the middle of a well invested session, but they will be dealing with the most unethical site online. Again 2 days to fix when reported to Vegas Crest 12 MONTHS with DATA and SCREENSHOTS provided and NO FIX on Bovada. Completely unethical and completely impacts the integrity of play.

Yes you can get lucky...if you do cash out and stay away from the Rival platform...They do payout. Sometimes they have delays with their processors, but I have found they are consistent with Bitcoin. They do have another unethical practice which is they do not allow the players to remove funds from their playable balance. If you request a withdraw...it stays in your playable balance until they process it...and they take their sweet time doing that hoping you will go back in and play.

Again 330 sessions showing this error occur where RTP was normal and then dips well below the worst RTP online after the error occurs.

I used to play poker here a few years ago but never won enough to withdraw.

Stopped playing poker for a while after that. Recently I've discovered how fun and addictive online casinos are. So I've taken to playing slots, blackjack, roulette etc. Bovada every once in a while would send me an email with a free chip to play with. Never turned it into anything. That is until yesterday.

Managed to take a 10$ free chip up to 700+ USD$. Which to a lot of you may not seem like a lot, but that's a great deal of money to me. So I immediately came here to see what the reviews said about withdrawing. And I was shattered. A 1. 88, I thought... sh**. I'll never see a penny of that money, that I used a free chip to obtain.

Well much to my surprise I just received a fat deposit into my BTC wallet from Bovada, THE NEXT DAY.

So all of you complaining about not getting paid, I dunno what you're on about, cause they were on the ball. I sent them an email asking about timing window, they stated, 48 hour review period, possibly more. Then once approved 15 mins for your BTC to be released. They shattered the timing for both. And I'm over the moon.

So anyone thinking Bovada is shit, give them a shot, maybe now that they're doing BTC withdrawals, it's different. Hell, I'm gonna throw a little bit back in just cause I'm so happy they honored the payment.

Sorry for the long winded review, but I feel they deserved credit seeing all the poor reviews here.

Nothing! They honored payment from a 10$ bonus chip after wager reqs were met.

If I had to complain about anything, it's the idiots that chat in the poker games. Wish you could mute them.

Bovada used to be a great casino, they seemed trustworthy and had quick and reliable payouts.

The ONLY WITHDRAWAL OPTION BOVADA OFFERS IS CHECK BY COURIER. Upon receiving their check and trying to cash it at my bank, I was told that the check would have to be taken to collections, that I had to fill out a bunch of forms, and it would take 8-12 WEEKS for the funds to become available. My previous 2 withdrawals using visa fast funds WHICH THEY DO NOT OFFER ANYMORE were delayed by 2 weeks, which I was told was DUE TO TECHNICAL ERROR.

I would not recommend Bovada to US players anymore. They lie about payout times, claiming to take 5-10 days when really you will be waiting MONTHS before you see any money back. They are either not able to pay, or are having trouble sending payments to the US! Deposit money at your own risk, it is possible they no longer allow US players!

Also, their customer service is condescending.This is what they wrote to me:

"I know how frustrating it can be when a check doesn't clear as quickly as we like."

8-12 WEEKS? I'M BEYOND FRUSTRATED BOVADA.

Waiting a month for a payout. They keep telling the same bull. They say it's processed but that there is a problem with their provider. That's not my fault. I need the cash!

This place is so horrible! I've been waiting for a month an a half for them to pay me 396 dollars, every time is something new with them, and they keep making new time-frame regarding when the money will be in my account and how long they have to deliver it. This place sucks big time.

Do not go with Bovada!! On everything! They say this is the best place but it's all a scam to get you bet with Bovada. These people are so sneaky and always have different spreads than other websites and they always having technical difficulties! Once you are on a winning streak somehow they will make it sour picks wont process before game time! Do not do it!

Horrible customer service! People act like they wanna fight you over the phone. Once you are on a winning streak they will find a way to slow you down. For instance say the system is having technical difficulties and your bet wont get processed before the game starts.

Don't recommend betting any larger than 5 dollars on their slots. At lower denominations I've been able to hit several bonuses or free spins within roughly 10 minutes of each other and losing normally only about 3-4 spins in a row or a high of 7 without hitting something.
When betting above 5 though it seemed jumped to about an average of 7 spins normally and my highest was literally 23 spins without hitting anything.

On their Caesar's empire game when I finally got 10 free spins. I managed to win 4 extra free spins but still lost on 9 spins and the ones I did win were all small wins.

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