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Bovada Casino

Bovada Casino

The casino is blacklisted.

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 122 reviews
3.7/10
122 reviews
Complaint Response 510 complaints
2 days avg. 510 complaints
What we like
  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
What we don’t like
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Bovada Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://casino.bovada.lv
Established
2011
Affiliate Program
Languages
English, Portuguese, Spanish, Simplified Chinese
Casino Type
Download, Instant Play, Mobile

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Complaints

Read the complaints other players have left for Bovada Casino. Learn more about complaints.

Show all complaints
Bovada Account Disabled and Verification Pending for Over 10 Days With No Updates
My Bovada account was disabled on May 20, 2026.

Shortly after my account was disabled, I received a verification request from Bovada. As soon as I received the email, I submitted all requested documents, including:

1. Front and back copies of my government issued ID
2. A photo of myself holding my ID next to my face
3. A full page proof of address document dated within the last 60 days

I submitted all of these documents immediately and have fully cooperated with the verification process.

It has now been more than 10 days since I submitted the requested documents, and I have not received any update regarding the status of my verification or my account. I have contacted Bovada for an update, but I have not received any meaningful information about when the review will be completed.

In addition, there is approximately $11,000 currently in my account balance. Because of the significant amount of funds being held while the verification review remains pending, I am increasingly concerned about the lack of communication and the extended delay.

I would also like to clarify that the address on my Bovada account matches the address shown on the internet bill I submitted as proof of address. However, the address on my driver's license is different, as it has not yet been updated. Despite this, I provided all requested documentation immediately and have fully cooperated with the verification process.

I understand that verification reviews may take some time. However, I believe that more than 10 days without any update is unreasonable, especially considering that all requested documents were submitted immediately.

I am requesting that Bovada provide an update on the status of my verification review and, if everything has been successfully verified, restore access to my account as soon as possible.

Thank you for your assistance.
Status solved Resolved
$11,000
Confiscated winnings earned

Hello,

I wrote this formal complaint on 3-15-26 after escalating over $3,000 of confiscated funds taken away from my account respectfully and was told by Bovada's dispute complaint department a response would be had no later than 10 business days, yet here we are roughly 90 days later and to no avail/no response period! This despite several attempts to resolve 5-30-26.

Formal Dispute of Refer-a-Friend Confiscation

To Whom It May Concern,

I am formally disputing the confiscation of over $3,000 from my Bovada account related to an alleged Refer-a-Friend violation. But no specific clause or term has been identified.

My referral is a legitimate, separate individual who does not live with me and has never used the same device, or Wi-Fi network.

Despite requesting clarification, Bovada has not identified the specific clause in the Terms of Service or Refer-a-Friend program that was allegedly violated.

Please provide the following:

The exact section of the Terms & Conditions that was violated

The evidence used to determine this violation


The justification for confiscating both my winnings and my referral deposit

If no specific contractual violation can be identified, I respectfully request that my funds be reinstated immediately.Winnings and my original referral deposit. Or please escalate to your investigations department for formal review. Lastly

If necessary, I will escalate this matter through formal dispute channels and public complaint services if to no avail.

Thank you.

Sincerely,

My account remains open and fully operable yet Bovada confiscated my deposits and winnings, despite again my several attempts to receive clarification of so called violation of “refer a friend”terms .

Status solved Resolved
$3,000

Bovada Casino Complaint Stats

Resolved 329 / 504
Avg. Amount $6,782
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player Rating
3.7/10 122 reviews

Top reviews from our players

Stay away from Bovada!

It is worth driving to a nearby casino to get your slot or table fix, even if it is 3- 4 hours away. Bovada will never admit to tightening up the slots, but they have done it. Maybe it has something to do with all of the recent website shutdowns, or just plain greed.

I started playing at Bodog several years ago, and I enjoyed playing in their casino and sport and racing books. I played in the casino here and there, with the feeling that I might have a chance to win a little. After the Bodog to Bovada change, that feeling is long gone. Do not play at the Bovada casino! The odds are extremely stacked against you. They used to post several third party regulating certificates on their site. What happened to these? The certificate they have on there from the gaming commission is outdated and franky looks pretty shady. Get out, get some fresh air and exercise, and go to a live casino. It will also keep money in your local economy. And if you have any problems there, you can actually speak to somebody that has English as their first language. Oh, and you don't have to wait a month or longer to get paid.

I'm still waiting on a payout from Blovada.

I have a complaint on here, that I cashed out 3000 and never got it, but guess what? On Thursday my check for 3000 came via FedEx and cleared the next day. Yes, it took 2 months to show up but I'm glad it finally did.

I'm still mad that it took so long so I'm walking away with every dime and making no further deposits.

Hope everyone else will get their money also.

Do not deposit money onto Bovada if you ever want to cash it out. I requested a payout April 27th and almost 2 months later I have not received my payout. Every time I call it's the same response: Just keep checking your messages for the tracking number. It says at the time of deposit it takes 15 days, well that turned into 25 days. Now that it's been over 25 days their response is just shut up and wait.I guess I am supposed to just blindly trust a guy in the Phillipeans telling me my check is coming.

BOVADA = SCAM

As big as Bovada customer service is, does anyone else think every complaint here is unresolved, because everything is true, so they don't answer questions.

Just read the complaint of the man who has been waiting 45 days. What he has stated is 90% the same as my experience with Bovada.

4/3/12 I was approved for 3,000 payout. Today 6/9 I still haven't received anything but, corporate lines and lies. According to Bovada, they will never research a non payment, just trust them, that even thought they have miss-lead and lied to you, you will get paid (but not guaranteed in your lifetime!) I think this Indian operation speak with a forked tongue!. People need to start contacting the parent corporation, and find out if their statements are miss-leading and false, and how they are the only business I ever heard of, who won't research a problem. The only difference is I confront each and every one, and have a listing of agents and so called supervisors.

The manager has the best job, always off for the next 2 days, no matter what day of the week you called. Since this has started I have everything documented and recorded. Those of you in similar situations can contact me. Only by working together will we get results.

Got to let people know what I'm dealing with.

Bovada had sent me a couple checks in the past. Always here on the 15th business day. Not anymore! I've been waiting for 45 days. They told me 15, then 20, and then 25 business days! Now they are making all kinds of excuses p, plus telling me that now there is no time frame now, but they promise me that I will get paid. BS! They say they have no manager every time i call. They say they have never missed a payout in 15 years. Basically every thing they say is a lie!

Cannot begin to tell you how dissapointed that I am! I don't expect to get paid anymore. They have lost all of my trust! Terrible customer service. It's very obvious that they won't be in business much longer. You can't rip everyone off, and act like that's acceptable. I will never trust another online casino!

I cash out for 600.00 shortly after 2000.00 still no tracking 6/1/2012 lol should I be worried. gino

Hi those guys are not reliable at all. I never got my check and even tracking nothing.
I played and I wanna warn people before they loose money .

You'd have to be a fool to play their online Roulette and Blackjack!

I found out that the Bovada Casino was rigged early on an have managed to steer clear of table games they can manipulate. I used to play roulette and about 10 times I have experienced about 8 red or blacks in a row and a couple of instances of consecutive double 0.

I still do play the sports book and find these problems with the Bovade experience. When depositing I am being overcharged by Bovada an average of 11-21 cents per the minimum $20 transaction on top of their 4.9% fee and the bank international transaction fee. They blame the bank the bank says it's the merchant and when I call Bovada to question their practices they play dumb as they did when I question the fairness of their table games and yes. Bovada is currently taking an average of 20 business days to payout.

When I first joined Bovada coming from Sportsbook.com payouts were being completed in about a week and I was recommending people to their site. Bovada sports spreads are also over inflated (-140) when Vegas has something at (-120) and if the Spurs are -8 Bovada will surely have it at 8.5 and more often than not 9. Not enjoying the online gambling experience right now at Bovada.

-RPF

I too was quite frustrated with the payout time. I requested a payout of $1700 (my largest to date) on April 2. It finally arrived via regular mail on May 14th. They did notify me on May 3rd, that the check had been cut and was being mailed, since I have a PO box.

Even though I am ahead on profit/loss, this experience has left a tarnish on the Bovada. I will probably save my money to play on land based casinos. It is nice to walk out with cash when you win. If you haven't received your money after 30 days, then start hounding them. The customer service improved at that point.

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