AskGamblers Quick Overview
Editor’s View
We love the layout of Bitcasino.io. Everything is well-organised, and you can access any corner of an online casino with just a few clicks. Whether you want to enjoy live casino games or spin the reels of the world’s most popular slot machines, you’ll find it all at Bitcasino.io.
- Live chat 24/7
- Strong focus on crypto payments
- Interac available for fiat payments
- Fast withdrawals
- Few poker games
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Bitcasino.io Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Bitcasino.io
Bitcasino.io is a crypto casino offering crypto users top-quality games from renowned providers. The online gambling website has a good track record, having been active since 2014 and having obtained the gambling licence of Curacao.
The desktop version of the website is smooth, while mobile users can download the Bitcasino app on the Google Play store and access their favourite games on the go. To sign up, you must enter personal details, which last a few minutes. You can also sign up via Metamask or Google.
But before you do so, we recommend you read our detailed online casino review. We cover everything from payment options, games available, customer service (how to get in touch with them, what to expect) and look for different responsible gambling tools.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers Not offered
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Bitcasino.io
The casino focuses on cryptocurrencies for deposits and withdrawals, with a series of coins available, and the option to purchase coins with your fiat money.
At Bitcasino.io, the minimum deposit is BTC 0.000007, and there are no fees. However, there are some fees attached to withdrawals.
Cashouts at Bitcasino.io are quick, with up to 24 hours of pending time, putting it among the fastest withdrawal casinos. Also, it's good to know that for withdrawal requests up to EUR 2,500, you only need to verify your email address; for bigger cashouts, the casino will launch the usual KYC procedure.
Although it offers virtually limitless cashouts, Bitcasino does have a withdrawal limit of BTC 50 per week.
Games at Bitcasino.io
The selection of casino games at Bitcasino.io is remarkable. Cryptocurrency users can access approximately 5,000 online slots and hundreds of live casino games. The games are organised in different categories and accessible from the side menu.
Choose your favourite types of online slots, sort them out by popularity, RTP, Hit Ration, Volatility or alphabetically or search for the game you like by using the search bar. You can also choose your favourite providers and explore new games.
You can also play in live casinos and choose different iterations of baccarat, blackjack, or roulette. The only downside is the lack of poker titles, which have few versions.
Bitcasino.io’s Commitment to Responsible Gambling
Bitcasino.io recognises the importance of responsible gambling, offers guidance, and recommends several organisations players can turn to for support or advice.
As for the tools on the website, you can only activate a cool-off period and self-exclusion. Self-exclusion completely locks you out of your account and you can choose periods from 1 week to 6 months.
The next option is a permanent self-exclusion, meaning you can’t reactivate your account anytime.
Customer Support at Bitcasino.io
Bitcasino.io has a great help centre where you can find answers to the most common questions regarding cryptocurrencies, accounts and other casino-related topics. If you don’t find the information you need, you can contact the casino via email or live chat.
The best way to get an answer is through the live chat, which is available 24/7. You have to be a casino member to contact the support. Otherwise, you’ll have prepared questions and answers and can’t ask for an agent. When sending files (screenshots or documents), it’s best to email the casino and wait for an answer.
Complaints
Read the complaints other players have left for Bitcasino.io. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Bitcasino has over a thousand games to play and they are supplied by an impressive number of developers. I played some of their slots games and it was worth it. Aside from slots, what I really love the most is their live dealer casino whereas I play often because I enjoy it a lot. My friend got interested when I told him that I’m playing on this site so he tried it out.
I have no complaints about Bitcasino. So far, I don’t have any trouble navigating the site. But I suggest that they should develop a layout that can attract more players. Just a suggestion, as long as other players are fine with it then no problem.
A certification of approval by the TST says it all about what Bitcasino is as a casino my friend. FAIR. Not only that they have a huge collection of games in their library, but also all of them are fun to play! What’s awesome is that I can also play games within the palm of my hands! It’s available on mobile tei! It’s also cool that their customer support is always ready to talk to you whenever you need to ask something. They are awesome and considerate to talk to. I may also mention that their cashout time is extremely fast. I already have my winnings within minutes :) .
I wish they accept more types of altcoin since I have Litecoin aside from my existing bitcoins in my account. I also asked support about this and they are nice enough to answer. But my problem is that the call was at least 15 - 20 minutes long and I found out that the call is not free. Well, there goes my money because cellphone calls in Canada are not cheap.
Haven’t played any other casino game at Bitcasino other than the slots. I had a great time playing with their slot games! (they have a lot of slot games, btw. I quickly change playing from one slot to another) I also liked that they have a ‘News’ section in there. Will continue playing at bitcasino
I only ever use bitcoin when it comes to cryptocurrency and bitcasino accepts bitcoin so there’s no problem there. But i do have friends that use different cryptocurrencies. I noticed they use dash and bitcasino does not accept dash (atleast not yet?). I think they should consider adding dash because i think it’s popular nowadays. -BS
Their live casino is astounding. Lots of games offered in that section. I recently tried their bombay speed roulette and it was quite fun. I’ve only played my favorite games as far as their live casino goes, but I think I will try more in the following days. This is a good bitcoin casino, everyone. I’ve been visiting it for years.
I think they should add more cryptocurrencies in their deposit and withdrawal methods, although this is more of a recommendation than an actual con, isnt it? Other than that I have no other serious complaints yet so…….
Wow this casino is amazing!
- No verification.
- ALL Table games and BlackJack with ALL Side bets!
- Friendly and helpful support.
- INSTANT WITHDRAWALS! Faster than any other casino without any problems.
First Casino i rate 10 stars!
Normally I criticise and complaint easily but I honestly havent found anything yet that i dont like.
This is my brand new favorite casino.
Ill update if any....
I have reviewed Bitcasino before, and I feel an update is in order. In the past, I had problems with Bitcasino's lack of transparency surrounding rewards and the like. But now, Bitcasino has started to roll out an elaborate loyalty program, which is quite impressive. I now have zero issues with this casino.
Additionally, as I have written in the past:
* Bitcasino offers nearly instant deposits and withdrawals. Even when a cashout needs approval, it generally takes fewer than five minutes to obtain the necessary approval.
* Bitcasino has some extremely helpful customer service team members. Whenever I have had an issue with a game, they were there to assist. To be sure, some of the representatives are not great (and some are not even close to fluent in English), but if you get the right person on the other end of the live chat, he or she can help you a great deal.
* Bitcasino offers a very generous welcome package.
* As far as crypto-only casinos go, Bitcasino's game selection is unparalleled. For slots, they have everything from Microgaming to QuickSpin to Blueprint. And for live dealer games, they have myriad choices, including the complete Evolution platform.
Nothing at this point! I honestly can say that I am truly impressed with Bitcasino's offerings, service, and loyalty program. Thank you and keep up the good work!
Dear Brehar, We are very happy to hear that you have decided to give our casino another try now that we have added our loyalty program. Thanks for taking the time to review us again. If you have any feedback on how we can improve our loyalty program or anything related to our game selection, customer support or whatever else that affects your gaming experience - we are always listening and looking for ways to improve what we can offer to our players. Thanks once again for your continued support.
Good selection of games for mobile use also. Games hardly jam or crash which is really good and helps to continue play with slots on autoplay as you not have to check every 5 spins if its still working.
I deposited over 2 btc with net loss of 0.8 btc and there was no discussion about a cashback or a bonus at all. They seem really strict on this and there is no talking to them. They seem to get many players that come and go that's why they don't value the players they currently have. If you are looking for short term casino i can recommend this but if you choose on player here for multiple deposits or longer than a few weeks please choose a different casino with a loyalty program.
Dear Dekeeg, Thank you for taking the time to review us. Since your review, Bitcasino has launched a new loyalty program. We encourage you to try it out, and any useful feedback you have on how we can improve it is greatly appreciated. We hope this feature will make your gaming experience more enjoyable and long term. All the best
Instant withdrawals ! Played here for months and never even a 5 min delay when withdrawing.
had the biggest wins of my life while playing here. I averaged probably 500USD worth of btc a day some days even alot more than 500$. Overall game selection beats every other casino and with the w/d times it was great.
Apparently I was part of this so called VIP program they have. Unfortunately I left here because I was treated as expendable and rewards were non existent if anything. One day recently I wagered 800 mbtc and was rewarded with 10 spins that won 1 mbtc. I'm sure they're going to miss me but they're too stiff on rewards so I left
Hi Brentbedard, Thank you for taking the time to review us. We are happy to hear you like our speedy withdrawals, and we are always trying to make sure we have the best game selection we can offer, so we appreciate hearing you are happy with it. As for the rewards, I will pass on your feedback to the relevant department. It is important to us that we are offering adequate awards for customer loyalty, making a fun fast and fair gaming experience.
- INSTANT deposits and withdraws without any hassle! my first 500 EUR + withdraw took less then 2 minutes :)
- that is only one crypto casino who has Push Gaming provider to play
- cryptocurrency deposit converts to EUR/USD so you dont need to calculate your stake and balance like if you play with Mbtc balance
- site is easy to navigate, there are many games and providers to play
- i made several deposits/withdraws there and casino didnt ask me for stupid things like "selfie with ID" , "part of your DNA" , etc.. :)
- absolutely NO bonuses, no VIP..
i made quite high deposits there and had some high losses aswell and i did not even get any freespins, cashback, etc..
im playing on some other simular casinos and usually after i loss 200 eur +, next day i see at least 50 freespins in my account..
they should really work on their VIP program and get some rewards to their customers..
But generally - this casino is cool and fair so if bonuses and rewards arent ur priority - this is good choice to play at.
Hi xxxhujer, We are happy to hear such great feedback, and that you pleased with our speedy deposits and withdrawals. We are always looking for ways to make our casino even more fun, fast and fair, and your feedback helps us achieve that goal! Regarding the VIP program, we are currently working closely on making it more transparent and clear-cut. For more info on that, we recommend you stay in tune with our regular announcements. Thanks again for your support.
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I joined Bitcasino sometime last month and remember claiming the AG coin with them. I believe they offered 2mBit coin as the AG offering and that translate to about 19 euros more or less. After signing up it took me 5 minutes to find the bonus, but I managed to get it and activated it.
The site itself has a nice layout and great design, however it looks like too many things all over the show. Maybe because of bitcoin currency it looks confusing. Finding the games was quick however they need to get a more advance filtering system which would make thing easier.
They have slots all over the show from many decent providers. Netent, Play N Go, Push Gaming, Pragmatic Play just to name a few. Playing some of these providers convert your balance to euro for game display, but upon exit, back to BTC value.
I wanted to make a deposit as I saw their wagering on their bonuses was x35 the bonus amount which is very low these days and hard to come by. I was really struggling to deposit and contact live chat as I could see the Euro currency, but it does not allow me to deposit in Euro. Support invested and took 15 minutes of troubleshooting to confirm, no other deposit methods are available except bitcoin for my location. Was sad indeed but I accepted it.
Live chat was really helpful and stayed on the line while they were calmly trying to resolve the issue. They serious about this and know their stuff. I really need to recommend the chat agent, although I cannot recall his name.
Overall this seems like a great casino and I would certainly deposit here again and take a chance. I would really like to see if they can pay me in less than 2 minutes. Hope once day to experience this.
Had really bad run after depositing. I was playing fine, until the game started lagging, spins took up to 10 seconds to complete and it turn into a complete disaster and I lost my balance very quickly. I was so frustrated at the time and support told me they had emergency upgrade over the weekend, which could be the cause but can neither confirm.