Bitcasino.io

Bitcasino offers a versatile platform that provides an excellent experience, combining a solid casino platform with a well-rounded sportsbook, including esports. This all-in-one approach makes it a dynamic and adaptable choice for players. The design is another standout feature—the catchy theme adds to the overall appeal. I would highly recommend Bitcasino to my friends. Additionally, the verification process is straightforward and easy to understand, making the experience even smoother.

Bitcasino offers a wide range of games and a user-friendly platform.
• Crypto deposits and withdrawals are generally fast and seamless.
• The VIP program initially seems promising, with dedicated account managers and occasional bonuses.

The customer service for VIP players is dismissive, evasive, and lacks genuine support or empathy.
• Despite significant deposits and wagers, the goodwill gestures offered were minimal and felt like a token effort.
• Poor handling of security issues; a lack of proactive support after a significant ETH theft from my wallet shortly after a withdrawal from Bitcasino.
• The management team seems unwilling to take responsibility or provide meaningful resolutions to customer complaints.
• Overall, the experience does not align with what is expected for a high-value player or VIP client.

Bitcasino.io

8 months ago

Hello,
Thank you for leaving a review.
We’re sorry to hear that certain aspects of your experience with our platform didn’t meet your expectations. Please know that we’ve shared your feedback with the appropriate teams.

We greatly appreciate your loyalty to Bitcasino and look forward to seeing you continue playing with us.


Best Regards
Your Bitcasino Team

First-time depositor, unfortunately, I made the mistake of depositing my funds from an exchange. Sent 42 usdt but the exchange sent it on the wrong eth blockchain. It's the one and only deposit to the address, support will neither assist me with retrieving the amount or give me the private key for the address so I can retrieve the funds myself. Definitely does not feel good to just loose 42$ and get no assistance. Especially when I know how easy it is to retrieve those funds. Would definitely suggest avoiding them for new users.

Bitcasino.io

9 months ago

Hello Jimbin897,
Thank you for your review.
We are sorry to read about your negative experience. Please be reminded that sending funds to the wrong network address, wrong cryptocurrency, or wrong wallet can result in the irrecoverable and total loss of your funds. You can read our Terms and Conditions, rule 5.3: https://bitcasino.io/help-center/help-terms-and-conditions/bitcasino-terms-and-conditions-of-use-of-services-of-the-company.
In these cases, you can always contact our Customer Support Team via chat or email at [email protected], however, we cannot guarantee that we will be able to retrieve your funds.

We would advise you to always double-check before confirming a transaction.

We hope for your understanding regarding this matter.

Kind Regards
Your Bitcasino Team

Overall I like my experience. Deposits and withdrawals are fast, they have all games I like and very interesting tournaments and daily races (which is my favorite).

Cashbacks for levels are low. I spend from 5 to 15k usd monthly and want to have more offers and cashbacks. Also not all the games are updated fast. Other casinos have already released new games from 3oaks and on bitcasino game is still not there.

Easy banking transactions, fast cash outs/ withdrawals, I think it still is less than a minute for its time frame. it also accepts multiple payment methods. Another thing that I have to commend is it is instant play plus it's also mobile so it shows that this platform is very flexible, but all features are included I am really a fan of bit casino in general.

I do think that it is a very solid and legitimate, comprised of old and new titles I think Bitcasino is very versatile especially with Esports is now included within their catalogue, and with good games comes great service.
Bitcasino's chat support has been very help and attentive, I think I had to run in with them twice now. I had a deposit problem but it felt like a normal conversation when I reached out to them so it was all good.
I only had positive experiences over the past 4 weeks, (not including my loses, that's a different story lol).

Bitcasino is a dual platform that gave me a good quality time, having to have both a solid casino platform and even a good sports book with the insertion of esports really makes this casino an all around and protean type of casino, Design wise it looks well polished, clean and very user friendly even for me as a newer player.

Top tier providers, nice promotions and bonuses not to mention free spins. hassle free banking options and other transactions. Plus NFT and real money as rewards upon certain casino titles. YES I am very much a happy camper at the end of the day. 10/10 stars for me.

Bitcasino has a diverse set of both casino games and even a solid sports book, which also caters esports fans, since it has a now included an esports section.
The Interface has a simple and clean layout, it is easy to navigate around the site.
Great loyalty scheme, and has give away bonuses.
Very crypto friendly and at the same time it has smooth and fast transactions. standout features.

Aside from the loyalty scheme and bonuses, I think it would be nice if bit casino would add a welcome bonus, but other than that this is one of my fewer issues with this casino. Still, all features checks out for me.

I have been playing for a considerable amount of time now, but I have to say that playing at bitcasino is really a very versatile platform if you ask me.
In terms of variety it covers both their casino catalogue and even their sports book, has a mobile casino app for android users but is mobile friendly as well.
Very crypto friendly hence the title of their site. Provided with a lot of top providers and but good thing that they're ssl, because transactions here are pretty safe and fast.

Fantastic casino, has a good customer service. High quality casino games with a very varied selection. As far as transactions goes, all deposits and withdrawals are safe.
And as a bettor their sportsbook and esports platforms are top notch as well, one of the best odds I've seen in a long while.

Out of all of their game selection I am really fond of Bitcasinos turbo games, plus all games are easy to play actually provide instant rewards and tons of bonuses, Aside from choosing multiple payment methods it's also crypto friendly plus it also offers one of the best service when it comes to customer support, and I think it at least supports 3 platforms. I would strongly recommend playing here because it has something for both old and new players.

The site for me is well optimised, you have a lot of features that makes signing up here worth it. Winnerz also includes a solid variety of game types, such as blackjack, roulette, video poker, baccarat and even comprised of old and new titles in their game library.

The varied selection of games also comprises of top notch game software providers, plus there is no need to accomplish any membership forms since this is a Pay n Play casino.

Bonuses are decent, you have a welcome bonus and even free spins, Good loyalty program as well. Will come back here for sure.

The Turbo Games section of Bitcasino is highly underrated, and I could never recommend it enough. If you want quick games that give you instant money, check out this site. And you might not need to worry about transactions since all that you will deal with here are fast and smooth.
Do not miss out on their game selection they have tons to choose from as well as their payment methods. Also the jackpot bonus keeps growing everyday but aside from that there are a lot of bonuses, perks even promotions in their site, it is a well listened and fair casino on its own.

I think this site has improved in a lot of its aspects overall and with features that will surely give you a quality and efficient casino experience. Has a wide range of variety with their casino platform and you never sleep on their betting platform it has great odds and even access to events and tournaments for sports and esports.
Multiple CS platforms, user friendly interface and it is SSL certified which I am glad since all transactions I've made here are smooth and very quick. I would also commend their withdrawals, atleast 2 min minimum time span. Will play here again.

I think bitcasino deserves all the credit that it gets, especially with all the features it displays.
It has a strong platform for it's casino catalogue, tons of choices for their games even a varied selection for its betting platforms on esports and sports betting. Another thing is that they've partnered themselves with top providers plus efficient time frames regarding transactions and withdrawals.
The interface is simple yet defined with a touch of being modernised and well layed out for the user.

I have checked all the payment methods and I did notice that there will be some additional deposit fees will be charged and that is apart from the fees that are already set out.

It is just the perfect site that I would recommend for players that really want to get their moneys worth and to get a full experience of not only just a good casino but a solid sports book and esports betting platform as well, as both catalogues really bring out the varied selection of games and events. On top of that, you'll have a good set of payment options, crypto friendly and smooth transactions and withdrawals.

I have been a happy camper ever since I have started playing here, and a lot of great features with this casino overall, first you've got a huge array of games especially slots and turbo games which a favorite of mine. It is also worth checking out their sports book and their esports, high odds and a great selection of events even tournaments.
You might not have any trouble doing transactions here, you'll end up being a happy camper lol, fast withdrawals and very much straight forward. If you might have some problems they also have a very approachable support team.

Definitely no problems with Bitcasino.io over here. 10/10 in selection of games, promotions, bonuses, rewards and transaction experience as a USDT gambler all of which are relatively fast, smooth and a hassle free experience overall. Reaching master level in the loyalty bonus comes with various rewards that made five months of gaming worth it.

Bitcasino has always been a standout platform for an online casino, with a lot of the features that are inside you'll never run out of options for an immersive casino experience.

Great library of games, and a personal favourite of mine which is slots and baccarat, and it equals to a more solid gaming experience with top-quality game developers, easy transactions and I should with this casino being SSL protected/encryption withdrawals here are fast. They also have a very responsive and considerate. I highly recommend it.

A great site to play in, but first I would like to give credit to their customer service, very responsive will assure you to give a fair and fun experience with playing here, it is crypto friendly and has a good selection of payment methods plus a wide collection of games. The bonuses and other promotions are really rewarding and I do appreciate the fact that you'll have no major issues with withdrawals so overall the has great features and services that will surely make you go and play with them often.

Another casinos that has already been established itself years back, I've been a fan of their game selection, it varies in different collections of games also I love that there is something for bettors here like myself and with the inclusion of esports in their catalogue is just perfect imo. It is also a very rewarding casino, has great bonuses not to mention the giveaway bonuses more over, I also would like to praise their transactions, all are easy and I did not encountered any issues. Good customer support and the whole experience is irreplaceable. (ps) the sites UI is very understandable and easy to navigate.

As far as cons go, i think bit casino does not have a welcome bonus and I do think that this could be considered as a lot of their competitors have included it even newer online casinos. also I think the interface should have atleast a theme of some sort. but that is just a minor issue I have.

Always had no issues nor problems with Bitcasino, so far all things run smoothly for me especially transactions and withdrawals which are fast. Customer service is multi platform which is super helpful. They also have a varied selection of casino games and tons to choose from not only that the inclusion of esports and sports betting is nice edition to their catalogue. Moderate to high withdrawal limit. Easily a 10/10 for me.

Hear me out, I really love playing in Bitcasino since it's so convenient and it's safe to play with crypto here. I enjoy it her because their games are quite extensive and has a good variety in their selection. and the site has never given me any issues the layout of the website is very easy understand and well optimised and simple interface. Smooth transactions and serviceable customer support.

Potentially and arguably an online casino that should be on the top tier casinos out there, easily underrated and overall it is a well rounded platform.
The site just offers a lot of great deals if you are talking about good bonuses, promotions and even free spins, this casino has got you covered.
Even their selection of games is worth looking at, they even offer sports betting and esports, I highly suggest this.
ps. Easy transactions and hassle free withdrawals with less than a minute time frame.

I didn’t think a Casino would be a good esports bookmaker, too. It also comes with various kinds of helpful bonuses. So far, my experience is so good. I’ve already withdrawn 25 mBTC both from esports and slot games.
It has tons of variety and transactions here are actually smooth.