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BetDNA Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

Get the truth. Then play.

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

BetDNA Casino Review

  • Instant-play gaming
  • Wide range of slots, including hot titles from Betsoft and Novomatic Gaminator
  • Good selection of table games and video pokers, as well as some specialties
  • Live dealer room
  • 24/7 support via live chat, toll-free phone in many countries, and ticket system
  • Secured with SSL encryption
  • Proven fair by third-party audits
  • Unavailable to players in Costa Rica, Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Serbia, or Ukraine
  • Limited information provided in the FAQ
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General info & Latest Promos
Website http://betdna.com
Established 2007
Owner Yellow Sportz Overseas Limited Casinos
Casino Promotion

BetDNA Casino is an online casino integrated into the BetDNA sports betting network. It features an impressive array of games from Betsoft and select titles from Novomatic Gaminator, as well as a live dealer room. The casino provides players with 24/7 dedicated customer service via live chat. BetDNA Casino is licensed by the government of Costa Rica.

Restricted Countries

BetDNA Casino does not offer games to residents of Costa Rica, Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Serbia, or Ukraine.

Virtual Games

Players looking for the hottest online video slots have plenty of choices at BetDNA Casino. The site features popular 3D slots from Betsoft like The Slotfather slot, Viking Age slot, Arrival slot, Mr. Vegas slot, and A Night in Paris slot. BetDNA Casino also offers numerous titles from the Novomatic Gaminator, including Sizzling Hot Deluxe slot and Secret Elixir slot.

BetDNA Casino has plenty of choices for all types of table game players. Roulette lovers can try to pick their lucky numbers in Zoom, Common Draw, European, and American variants of the game. The blackjack selection includes Standard, European, Super 7, Pontoon, Pirate 21, and 21 Burn. The site also features several other favorites, including Casino War, Red Dog, Pai Gow Poker, Oasis Poker, Draw Hi-Lo, and Poker3.

The video poker assortment at BetDNA Casino is one of the largest online. Available variants include favorites like Jacks or Better, Deuces Wild, Tens or Better, Joker Poker, and Double Double Bonus, as well as some less common games like Split Way Royal and Bonus Deuces. Most of the games can be played in single-hand, multi-hand, and Pyramid Poker versions.

BetDNA Casino also features a healthy number of specialty games, including 4 different types of Keno, Virtual Racebook 3D, Predictor, and Scratcherz.

Live Games

Those looking for a realistic online gaming experience can try the BetDNA Live Dealer area. This section provides actual table games being broadcast from a professional casino studio. Players can choose from among American Blackjack, Blackjack Early Payout, Baccarat, American Roulette, and European Roulette.

Support

BetDNA Casino makes it easy to get in touch with a support representative. Players can load the live chat interface at any hour of any day to get connected with a live associate. The casino also offers toll-free phone assistance for residents of the US, Canada, Mexico, Spain, the UK, and Australia, with a tolled international number for all other players. For more complex inquiries that require time in between responses, players can use the on-site ticket system.

Security and Fairness

Safety is one of BetDNA Casino's top concerns. To ensure that players have a safe gaming experience, they have implemented SSL encryption into all pages of their website. This prevents anyone from being able to read sensitive information like passwords and financial data.

Although the BetDNA Casino FAQ is lacking detailed information, there is enough evidence available online to show that the Betsoft platform is fair. Furthermore, since the live games are all broadcast in real-time, it's easy to see that they are also genuine.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://betdna.com
  • Software

    Betsoft, Novomatic
  • Deposit Methods

    MasterCard, Money Transfer, Neteller, Visa, Entropay, Skrill, Bitcoin
  • Withdrawal Methods

    MasterCard, Money Transfer, Neteller, Visa, Entropay, Skrill, Bitcoin
  • Withdrawal Times

    EWallets: 0-72 hours

    Card Payments: 0-72 hours

    Bank Transfers: 14-21 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Costa Rica
    • Egypt
    • Estonia
    • Ghana
    • Indonesia
    • Italy
    • Macedonia
    • Malta
    • Montenegro
    • Morocco
    • Netherlands
    • Nigeria
    • Pakistan
    • Puerto Rico
    • Romania
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Not publicly audited
  • Currencies

    Canadian dollars, Euros, British pounds sterling, US dollars
  • Languages

    English
  • Licences

    Costa Rica
  • Company

    Yellow Sportz Overseas Limited Casinos
  • Established

    2007
  • Live Chat

    Yes
  • Contact

    Support Mail Email: [email protected]

    US/Canada Toll Free Telephone: 1-800-710-6359

    UK Support Phone (freephone) Telephone: 0-808-234-1720

    Australia Support Phone Toll Free Telephone: 1-800-883-059

    Spain Support Phone Toll Free Telephone: 900-991723

    Mexico Support Phone Toll Free Telephone: 01-800-681-9583

    International Support Phone Telephone: +18006598524

    Fax Number Telephone: +18665710749

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
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BetDNA Casino Reviews by Players

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blondie 1610 reviews
Message
Reviewed on December 31, 2015

LIKED

BetDna is a casino I joined earlier this month. For a while I thought that this casino doesn't accept players from my country and I never actually checked if that was true. Then recently I saw a no deposit bonus code that would give me 50€ no deposit, I must say so large offers don't come often, so I decided to find out if I could play there and then claim the offer. I was interested because lately I've been playing a lot of Betsoft games and this casino has Betsoft along with few other softwares.

I noticed that they are a sister site to Pamper casino and Always Cool casino, which both I've played at, but they didn't allow residents from my country to play with freebies. I went through their terms but in the restricted country list I didn't see my country, so after I signed up, I went to speak to live support. I was quite disappointed with the attitude from support, I was just told that wagering for free bonus would be 80x and when I asked about my country, support told me just to read their terms and before I got to answer to that, support had already closed the chat. In my opinion it was quite unprofessional.

So knowing that in none of their terms was my country listed, I went to cashier and saw they offered 10€ no deposit bonus for Betsoft. But since I had my own code I claimed it and 50€ were added immediately. I started to play Under the Bed slot with minimum bets, but my balance was decreasing rapidly. When my balance was down to 30€, I went to a game called Three Wishes. I was very disappointed with the payouts from this game, I had many bonus rounds but none paid over 10x bet. And at last I played Madder Scientist which took away all my money.

Overall I had a pleasant time at BetDna casino but I believe it was because I played with a freebie. Not even once I reached over my initial balance amount. Support was unprofessional and also the amount of games I could play with no deposit bonus was small, but their game selection overall was quite impressive. I think they are decent casino, but what makes me doubt them is the fact that lately I've seen numerous amounts of no deposit bonuses for them, that doesn't leave very good impression. So far I don't think I will deposit there.
Zeljko777 98 reviews
Bulgaria
Message
Reviewed on June 30, 2014

LIKED

BetDNA casino is a casino sponsored by Betsoft and Novomatic. Both of these software aren't really familiar to me, especially not Novomatic, and I never had any prior experiences, if I recall correctly, with Operia Corp Casinos.

I also had a hope that this casino was DNA themed, but sadly it wasn't. It was the reason why I wanted to try the casino out, but when I realized like ' I'm already here, might as well give this casino a shot' which is exactly what I did.

I used their 25$ bonus, and added another 20$ on top of that. I was surprised how many options they offer when you play with them ;Live Betting, Sports betting, tables, Poker, slots. It was really nice to see as the casinos that offer this big range of playables, because casinos like this are very few and far in between.

I actually found myself reaching the wagering requirements quite fast , as I had a double deposit, which in terms led me to the 10x wagering. Originally, I thought it would take me quite a while to rake it up, but when there are table games, there is profit to be made. I believe I was able to reach the bonus in little over 4 hours, but I wasn't playing constantly, instead, I was playing in parts, hahah, I had a feeling I'd go dry out of luck playing for 4 hours straight.

I didn't withdraw the money I won though, as I always think there is more money to be made, I mean, I had well over 200$ and when having this much money in my sights, I always tend to get a bit greedy trying to double it.

I left the money on my balance, just in case I make some additional money to play in this casino, and then to withdraw the remaining money. 7/10. Very decent! Cheers!
bogdangy 515 reviews
Message
Reviewed on April 30, 2014

LIKED

I saw on askgamblers that they offer a no deposit bonus of 25$ with only 10 times wagering requirements!So I registered my account at this casino and I received the no deposit bonus!I took a look at their casino games,I was very surprised because I saw that they also have Gaminator games like Sizzling hot,a game that I am playing very often at offline casinos! But I was disappointed because the no deposit bonus wasn’t available to play at the Gaminator slots only at RNG slots and this slots are unknown for me!

I played a slot called Pharaoh King but it didn’t paid so well and I lost the no deposit bonus very very fast! I saw that they also have sports betting but I didn’t tried it yet,and also they have a lot of promotions for both casino and sportsbook! The website doesn’t look very good,it is simple and also the payment methods aren’t very wide,they only have skrill,neteller,credit cards and ukash!The paysafecard and the bank transfer are missing!

Regarding the support,they have support via e-mail,via phone and also they have live chat but I didn’t tried it yet! I will try to rate this casino even if I played only a couple of minutes and it wasn’t a nice experience!For the games I will give 8,and this because they have Gaminator games,the other games that they have are totally unknown for me! They didn’t impressed me with their payment methods and I think it deserves only 7!Also the support it is ok in my opinion,they have live chat and this is important and I think its ok to give a 9 even if I didn’t tested their quality! Overall it is a simple casino,I don’t know if I will play here with my money because I don’t like their slot games!
Reviewed on April 16, 2014
Not pay me, request withdraw on 10 March all is confirmed ot 28March and ask me Neteller details i sent and no recive money today is 16 April, in site i read first withdraw is 10-14 bussines days, seond is 0-72hours, my withdraw ticket stay open from 10 MARCH trath is crazy
HeatherMacD 2 reviews
United States
Message
Reviewed on April 3, 2014
I had the same problem with the bonus from Ask Gamblers. I had read this review prior to signing up so I guess I wasn't surprised that the $25.00 no deposit bonus wasn't credited to me. I don't think I'll risk making a deposit at this casino either.....something fishy about them.
Inactive user
Reviewed on March 23, 2014
BetDNA. The only thing I like about this casino is the DNA chain logo and their slogan. BetDNA because betting is in our dna. I really thought it would be fun to play in this casino. I saw that they have Betsoft games which I never played before and I really wanted to give them a try. Checked out their web page and It looked interesting. Sports betting, live betting, casino all in one.

They had a really nice welcome bonus. 25 $ with only 10x wager. I thought it would be easy to go through the conditions playing some slot games. I claimed the bonus viaaskgamblers, made an account and my balance was 0. Getting to the live chat support was a bit strange as I had to go through 2 separate pages and another login which in my opinion isn’t necessary as I am already logged in their casino.Finally I got the bonus and was eager to start playing and try my luck.I was going through the list of games Slots,3D slots,table games , video poker.

Decided to try my luck on some 5 reel 30 line slots from Betsoft. Saw a game Vikings age. It looked like fun but it took me 5 minutes and 3 attempts to open the game. I thought my internet was down. I had problems with every game I tried on their webpage. Finally I managed to start one random game and while I was looking around to make my minimum bet I saw that my account balance was 0. I just took the 25 $ no deposit bonus and now I had 0 on my account. Off to the live chat support again. I asked what happened to my account balance and there was no answer. Soon I saw that my 25 $ were actually on the sports balance. I didn’t know what that meant. Was I to use the bonus on sports betting? I asked the same question the live chat operator and still no answer.

I didn’t get to play anything as I couldn’t use the bonus but in my book a casino with a bad live chat support isn’t a safe casino for me. I won’t risk making a deposit here.

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