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BetDNA Casino - Not paying after more than a month

RESOLVED
Complaint Info
Disputed casino BetDNA Casino
Reason Delayed payment
Posted on May 16, 2014

I deposit money and make sports bets i request withdraw on 10 march !!!! and wait wait on 28 march they ask me neteller details and i sent, today is 16APRIL ! ! ! and not recive money support every time say me tomorrow ......... please help me over 1 month i wait and wait

AskGamblers
Posted on April 30, 2016

This complaint has been reopened due to the declared willingness on behalf of BetDNA Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

AskGamblers
Posted on April 30, 2016

Based on evidence provided by BetDNA Casino management, AskGamblers Complaint Team can confirm that player breached casino's terms #22:

BetDNA cannot be held responsible for any computer, typing or human error or technical error when posting odds, lines or point spreads. However, in the case of obvious mechanical, technical or human error in the prices or conditions we publish, BetDNA reserves the right, to correct obvious errors and all bets will be considered your wager. BetDNA reserves the right to cancel the players account if the player has shown to take an error line for his advantage.

Based on the above AskGamblers Complaints Team consider this complaint Resolved. In a case of a disagreement with the decision made by the AskGamblers Complaints Team, we encourage a player to seek further assistance on this matter from the relevant licensing authority responsible for BetDNA Casino.

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