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Editor’s View
Betchan Casino lists over 2,000 games from over 50 providers. The website is intuitive and easy to use with bonuses and promo offers headlining the page, followed by casino games and general information about the casino.
Everything is one click away, and all the useful links and pages are located in the casino footer.
- Live chat is open 24/7
- Support is available in 8 languages
- Different responsible gambling tools available
- Mobile-friendly
- No phone support
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Betchan Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betchan Casino
Betchan Casino is an online casino available to players since September 2017. The casino is licensed and regulated by the Malta Gaming Authority.
Before you register and start playing, you can easily change the language by clicking the flag icon in the top right corner of the screen. Signing up requires you to enter some personal information and confirm your details.
Before you jump in and register at Betchan Casino, read our detailed casino review to learn all about payments, games, support and the casino’s commitment to responsible gambling.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betchan Casino
Betchan Casino offers several payment methods players can choose from. We listed all deposit and withdrawal options in our Payments tab, but some of the options include credit and debit cards, and multiple e-wallets.
The minimum amount a player can deposit is €20 and $10 if you’re using dollars. The maximum deposit isn’t limited by a casino but by a payment method. Remember that all deposits must be wagered at least three times before withdrawals can be requested.
The minimum withdrawal from Betchan Casino is €10 or equivalent. The casino aims to process your withdrawals as soon as possible, but some payment options may take up to five business days to process. Some of the options listed on the website may be unavailable in your country.
The maximum you can take out a day is €4,000, while the weekly limit is €10,000. In a month, players can withdraw up to €40,000.
Games at Betchan Casino
The game selection at Betchan Casino is excellent, ranging from most popular video slots from live casino games. You can search online slots in categories such as Bonus Buy, popular and new slots, and daily drops and wins.
It is possible to play a demo before you start spinning for real, while the casino allows you to choose a provider as well and group all its games together.
Additionally, Betchan Casino offers players the full suite of live dealer games and most of its card games are with live dealers. In other words, there isn’t a table games category for traditional cards games, but different variations of poker, blackjack and baccarat do exist on the website. Finding them might be a bit problematic.
If you’re into mobile casinos, you’ll be thrilled to learn that you can download the app directly from the website and enjoy all of these games on your smartphone.
Betchan Casino’s Commitment to Responsible Gambling
Betchan Casino recognises that some players have issues with gambling. Therefore, the casino has introduced the necessary tools to help you stay in control.
Enter the Personal Limits section within your account to set deposit, loss, wager and session limits. All these limits can be set for a day, a week or a month, allowing you to control the money and the time you spend at Betchan Casino.
With Reality Check, you will receive hourly notifications reminding you of your time playing. Meanwhile, cooling off and self-exclusion are optional for players who want to take short or long breaks from gambling.
Customer Support at Betchan Casino
The best way to contact customer service is via live chat. Both members and non-members can access live chat by clicking on the chat icon in the bottom right corner. When you enter your details, the casino will automatically connect you to one of the agents who are available at the moment.
We tested the chat support, and it works wonderfully. The agent was friendly and responsive, helping us get our way around the casino.
Players can write to Betchan Casino using their email address as well. Both chat and email support are available in English, German, Spanish, French, Spanish, Portuguese, Italian and Russian. However, the agents aren’t native speakers and use the translator for such purposes.
Complaints
Read the complaints other players have left for Betchan Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello fb_10154220296233330, Thank you for sharing your experience with us. We're sorry to hear that you faced issues with our operating model and transparency. At BetChan, we strive to provide clear and fair terms for all our players. We will review our communication practices and ensure that all terms are easily accessible to avoid any confusion. Thank you for your feedback, and we hope to improve your experience with us. Best regards, The BetChan Team
One of my favorite establishment. Big software list, fast withdrawals and generous bonuses.
Some troubles with the live chat but it is trifle I think.
Dear ASKROCKY, Thank you kindly for that nice review. We really appreciate it. Betchan casino team
Hi. I am beginner in gambling. I like the betchan casino. Slots are interesting and nice. I spent good time.
Cannot say bad words yet. I like all slots, their design
Dear WINDYGIRL, We work hard to maintain the high quality of the casino. There`s always a pleasure for us to see such a good review. Betchan casino team
Nice one online casino with huge deposits list.Games list just enormous, NETENT, habanero, iSoftbet it is all I need for good rest.
It is no cons for me, no really I am satisfied of all.
Dear BREENILF, Thank you kindly for that nice review. Betchan casino team
They have great games and 24 hour customer service.
I had an issue when my account was locked briefly, but support did fix the matter in a reasonable amount of time.
I'm also impressed with their free spins offers, which are generous.
Dear HOTTTPOCKET, Thank you so much for taking your time to write such a great review. Thank you even more for the nice rating! Betchan casino team
Betchan is a new casino which came online in 2015. They belong to the SoftSwiss group of casinos which in my opinion is one of the best groups on the market today. I say this from personal experience with countless deposits and withdrawals in every casino from this group.
Betchan has a big selection of video slot games from several software providers like Amatic, NetEnt, Endorphina, Betsoft, SoftSwiss, iSoftBet and a few more. To be honest the only reason I play in these casinos are the Amatic games. I don't think I have ever played slot games from other providers in these casinos. I like their website, it's easy to navigate with a good design, and every term is clearly displayed and explained. There are no hidden traps and you have to read the bonus terms before playing to avoid any problems. The bonus offers in Betchan casino are decent. They have a good welcome bonus and you can get bonus offers on almost every deposit you make. I can't say that I like the wagering here since it's a bit high and is set at 50 x bonus amount. Still after some time I stopped playing with bonuses in these casinos unless it's a small 25% or 50% match.
I had a lot of luck in this casino and managed to make withdrawals with the first few deposits. I know I managed to wager their first deposit bonus and make a withdrawal. I was eager to see how fast it would be processed and was really hoping I would get my money the following day. But I have to say Betchan is a top of the line casino. My documents were approved within minutes and the money was on my Neteller account in under 10 minutes of making a withdrawal. This casino is a great example of how all online casinos should operate and I hope more casinos will follow their example in the future.
Hey HAJNRIH! Thank you so much for such a great review! It is always pleasure to hear good thing about our casino. We will try to maintain the efficiency edge in the future. Betchan casino team
Live support is always online. Registration is quick. Deposits quick.
-When wagering a bonus watch out that you don't exceed the 5$, eur, ect. , bet limit. They will confiscate it directly! 1200+
-Emails send to support were answered not at all ortook them 6 days without even an genuine explanation.
-Withdrawals can be reversed up to 7 days. It took 9/10 total days to receive my withdrawal. One of the slowest I encountered in 2016, actually in years..
-Loss, wagering, deposits limits, self-exclusion and other responsible gambling measures will not be taken seriously by support, licenseholder and their company! They will delete it directly by request without hesitation or questioning even if their site states a minimum of 24 hours or 7 days they will not take it into consideration. It happened on a few occasions. Therefore any responsible gambling measures are useless and potentially dangerous for clientele.
-They can't re-add an unused bonus
-Their terms are very vague and broad and can be adjusted at any time!!
-I didn't felt safe at all while playing at their casino and I regretted my decision to join this ''casino''
-Account changed currency by itself
Dear SKEPHAN, sorry for you bad experience with our casino, but you should always read T&C before start playing. Betchan Casino team.
Nothing, can't even start playing, I don't recommend playing here.
Warning, If y write wrong address, postal number, or security question y can not change this.. on edit profile information. This is a editing selection like it says but you can not fill in or change address by editing. Its locked. Of course you can't change your full name and date of birth is standard. But the rest must be possible to change like it says too and on all casinos y can change address and password.
This can cause big problem if you win and make withdrawal if not you personal address info is not correct to your actual address.. so your account will be invalid and possible winnings can be taken.
Dear KTK, you could always ask our support agents to change your profile info if you've made any mistake. Betchan Casino team.
Nice casino with a really great welcome bonus package. And the fun doesn't stop there, every Monday player gets 50% on next deposit and free spins on Starburst. Also, players get awarded for playing at Betchan.com throughout the week with loyalty bonus. I made lot of deposits and good withdrawals. No problem on those things.
Verification time process is 0-2 hours and withdrawals via e-wallet around 0-1 hour max. Many software providers plus GameArt which was added recently. Recommended.
Nothing bad to say about Betchan.com. I really hope they will keep up the good work.
Hey KAYENNE23! Thank you!! We are trying to do our best to provide good service to all our customers. Betchan casino team
Explore our expert casino reviews
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Screenshot
Lot of different games
They have got offers and bonuses often
They practice very unfair operating model.
Their rules look like simple and precise, but take this as a warning.
-Some of their rules are presented very imprecisely, and they can and will use it to arbitrarily take someones winnings.
-Also they seem to almost hide some of their rules to such places on the site, the normal players can not find them easily.
I cannot believe how much good reviews are there around the internet about this casino.
Before you consider playing here, I advice everyone to google around a bit, look at the forums and try to find the real experiences people have got about them.
They have got their license in Curacao, which means that the casino can do almost anything and the players have got very little or none influence if they are mistreated.