Betchan Casino

1
CasinoRank
6.8
Spielerbewertung 75 Bewertungen
Beschwerde-Antwortzeit 2 Tage durchschn.
Wir überprüfen und bewerten Online-Casinos objektiv, dank unseres Casino Rank-Algorithmus, der auf über einem Jahrzehnt Erfahrung in der Zusammenarbeit mit Casinos und Spielern basiert. Zuerst die Wahrheit erfahren. Dann spielen.
Was uns gefällt
  • Erstklassige Spieleauswahl von den besten Herstellern
  • Sicher durch SSL-Verschlüsselung
  • Kundendienst rund um die Uhr erreichbar
  • Tolles Willkommenspaket
  • Regelmäßige Bonusaktionen und Turniere
Was uns nicht gefällt
  • Keine telefonische Erreichbarkeit
  • Allgemein
  • Zahlungen
  • Spiele
  • Kundensupport
  • Verantwortungsvolles Spielen

Sprachen

Deutsch, Englisch, Finnisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Weißrussisch

Gründungsjahr

2015

Lizenzen

Malta Gaming Authority - MGA

Partnerprogramm

Unternehmen

N1 Interactive Ltd. Casinos

Typ

Instant Play, Mobile

Einzahlungsmethoden

Trustly, Rapid Transfer, Paysafecard, ecoPayz, MasterCard, Maestro, Neosurf

Währungen

Euro

Auszahlungsmethoden

Trustly, paysafecard, MasterCard, EcoPayz, Banküberweisung

Auszahlungszeiten

E-Wallets: 0-1 Stunde
Banküberweisungen: 1-5 Tage
Schecks: Nicht im Angebot
Zahlungskarten: 1-3 Tage
Bearbeitungsdauer: 0-1 Stunde

Auszahlungslimit

4.000 EUR pro Auszahlung

Software

Amatic Industries, Authentic Gaming, Booming Games, EGT, Elk Studios, Endorphina, Evolution Gaming, Fugaso, Games Global, Nolimit City, Play'n GO, Playtech, Pragmatic Play, Quickfire, Quickspin, Red Tiger Gaming, Thunderkick, Yggdrasil Gaming, iSoftBet

RTP

Öffentlich geprüft

Live-Chat

Kontakt

Kundendienst E-Mail: [email protected]

Einzahlungslimit Tool

Setzlimit Tool

Verlustlimit Tool

Zeitlimit Tool

Selbstausschluss Tool

Auszeit Tool

Realitätscheck Tool

Selbsteinschätzungstest

Auszahlungssperre

Selbstausschluss Registrierungs-Teilnahme

Nein

Betchan ist eine im Jahr 2015 gegründete Online Spielothek, die von N1 Interactive Ltd. betrieben wird und die renommierte maltesischen Glücksspiellizenz besitzt. Spieler können bei Betchan Online Spielothek aus einer Vielzahl seriöser Einzahlungsmethoden wählen – einschließlich Kryptowährungen. Zudem dürfen Sie sich auf ein äußerst attraktives Willkommenspaket, fantastische Spiele und ultraschnelle Auszahlungen freuen. Alles, was Sie sonst über die Betchan Online Spielothek wissen müssen, erfahren Sie in unserem Online Spielothek Test.  

Nicht zugelassene Länder

Spiele, die in den folgenden Ländern leben, sind aus rechtlichen Gründen vom Echtgeldspiel in der Betchan Spielothek ausgeschlossen: Vereinigte Staaten, Australien, Belgien, Vereinigtes Königreich, Estland, Italien, Frankreich, Türkei, Spanien, Israel, Tschechien, Litauen, Slowenien, Weißrussland, Schweden, Lettland, Niederlande, Dänemark, Rumänien, Schweiz u.a. 

Bitte denken Sie daran, dass es in Ihrer Verantwortung als Spieler liegt, sich darüber zu informieren, ob Glücksspiel in Ihrem Land legal ist.  

Online Spielautomaten

Spielautomaten stellen den größten Anteil der riesigen Betchan. Es warten Hunderte verschiedene Spielautomaten und zahlreiche verschiedene Spielautomaten-Typen auf Sie. Die meistgespielten Automatenspiele bei Betchan Spielothek sind Sabaton, Release the Kraken, Pirate Gold und Nicola Tesla's Incredible Machine,

Auch die Liste der vertretenen Spielehersteller strotzt nur so vor elitären Namen: Amatic, Authentic Gaming, Booming Games, bsg, Betsoft Gaming, EGT, ELK Studios, Endorphina, Evolution, Play'n GO, Pragmatic Play, Quickspin, Thunderkick, Yggdrasil, Quickfire, Microgaming, Nolimit City, iSoftBet, Pragmatic Play, Red Tiger, Red Tiger Gaming, Fugaso, Playtech und viele andere.

Mobile Spiele

Die Mehrheit der Betchan Spielothek Spiele ist auch auf Ihrem Smartphone oder Tablet verfügbar. Eine App wird dafür aber nicht benötigt – Ihr Mobilbrowser reicht dank des modernen HTML5-Standards völlig aus. Die mobile Betchan Spielothek ist für alle mobilen Betriebssysteme optimiert, sodass auch unterwegs ein flüssiges Spielerlebnis genießen – ganz egal, ob Sie auf einem iOS- oder Android-Gerät unterwegs sind.

Kundendienst

Den deutschsprachigen Betchan Kundendienst erreichen Sie täglich rund um die Uhr per Live-Chat. Falls Sie es nicht ganz so eilig haben, können Sie die Online Spielothek auch per E-Mail kontaktieren. Normalerweise wird Ihnen innerhalb von ein paar Stunden auf Ihre E-Mail geantwortet.

Sicherheit und Fairness

In der Betchan Spielothek werden Ihre persönlichen Daten und Ihre Transaktionen mit dem SSL-Verschlüsselungsprotokoll von den Sicherheitsexperten Comodo geschützt. Diese Technologie macht es praktisch unmöglich, dass sensible Informationen an Dritte gelangen.

Alle bei Betchan verwendeten Zufallsgeneratoren und verfügbaren Spiele werden regelmäßig strengen Kontrollen von vertrauenswürdigen Institutionen wie GLI und eCOGRA unterzogen.

Online Spielothek Test: Betchan Spielothek

Um Ihre Sicherheit müssen Sie sich bei Betchan keine Sorgen machen, denn die Spielothek stellt ausgezeichnete Sicherheitsmechanismen bereit. So können Sie sich ganz auf die erstklassige Spieleauswahl und die tollen Bonusaktionen konzentrieren. Auf extrem schnelle Auszahlungen dürfen Sie sich bei Betchan Spielothek ebenfalls freuen.

Spielerbewertungen

6.8
75 Bewertungen
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Datum
Relevanz
Spielerbewertung
jamesdowning
22. November 2021
6

Betchan has a solid foundation with its games and its payment model. It is not the most popular platform but it has the potential to become a solid casino. The games are good which is a positive since that is the most important aspect of the platform. Hopefully, people can understand that the site has potential and not get caught up by the criticisms. While valid, the upside that Betchan should be acknowledged. Overall, the casino is solid. It will be fixed in the future as long as the people in charge can see its positives and work on them.

To get a fair and balanced take on the casino, there are many flaws to the system. Hopefully, the people in charge can address them because it’s a shame if it gets to get away with some mistakes. There are many aspects of the site that can be improved upon including the buggy site itself. If they can work out some of the issues that are present there, they should be aware of what is going on behind the scenes. If they can work out some proper promos and bonuses, it will be an even better online casino platform too.

Betchan Casino
25. Juli 2024

Hello Jamesdowning,

Thank you for sharing your thoughts and feedback. We appreciate your recognition of our game selection and payment model.

If you have specific suggestions or further concerns, please feel free to contact our support team directly. We’re here to ensure your experience with Betchan is enjoyable and rewarding.

Best regards,
The Betchan Team

b4evah
28. September 2020
5

The casino is well equipped with good software, and it has a nice selection of games (although many are restricted from playing in the Netherlands, ie. Jack and the Beanstalk). The availability of the chat function is good. Yes, there are people available to "help", however, do not expect too much of the help that is offered.
The welcome bonus is generic and is nothing special. If I would rate this casino on a scale from 1 to 10, then I would give it a 6.5 - it suffices. Which leads me to why I have issues with this casino.

I was linked to Betchan via an affiliate site which offered a 200% + 120 free-spins bonus. When I checked the bonus with the chat rep, and asked her if the bonus was real/valid, there was an ambiguous "we cannot take responsibility for 3rd party site references", or something to that account. So, when I asked them if I would get the bonus 'yes' or 'no'? I would literally get the same pre-written answer. Idiot me, I deposited 200 euro anyway as she had not said "NO yje bonus will not be rewarded", I was expecting a balance of 600 euros. Of course, no bonus was added. When I spoke to the rep again, who waited while I was making the deposit she told me that she had already added the standard 100% bonus to my balance, which I accepted. I told her that I felt tricked into making a deposit, but I let it rest and started playing. Suffice to say that the balance was eaten within 30 minutes playing at 2 Euros/spin. An unlucky start usually leads to an unlucky wager.
Another thing is the exclusion of games from being played in the T&Cs while wagering the welcome bonus. I have never seen a list this long! Unbelievable!
I do not think that they will see me again at Betchan.

Betchan Casino
25. Juli 2024

Hi b4evah,

Thank you for your feedback. We're sorry to hear about your experience and understand your concerns. We’re constantly working to improve our service and will take your comments into account. If you need further assistance or have any questions, please reach out to our support team.

Best regards,
The Betchan Team

_vas_
7. September 2020
1

Well, nothing special from other casinos. Regular 100% bonus similar to other casinos (which they refused to issue that for me). Just stay away based on my HONEST experience and what happened with me.

This is my complete HONEST feedback:

- Let's start with support, connecting to support agent takes 5 min. It seems that there is only one support that handles 10 people in the same time, getting response on questions takes 5-10 min.
- It seems to me that there is no manager in this casino. I requested to talk or chat or email the manager from support but they didn't reply for that.
- They didn't issue the welcome bonus saying that I violated the terms which says I can get the bonus as I deposited with crypto/bitcoin. In fact it clearly says the following "All kind of bonuses is not available on BTC, BCH, DOGE, LTC wallet." Focus on "wallet", it doesn't say deposits with or using crypto is prohibited. In fact, there are casinos that don't give bonus of crypto "deposits" but I can still deposit and play with EUR as example by depositing in crypto/bitcoin. At the end they didn't issue the bonus and don't need it anymore
- I never tried to withdraw or verify docs, so don't really know how bad/good they are in handling that too!

Betchan Casino
25. Juli 2024

Hi vas,

We're sorry to hear about your experience. We strive to provide the best service and would like to address your concerns. Please reach out to our support team directly so we can assist you further and resolve any issues you’ve encountered.

Best regards,
The Betchan Team

Jampa
28. August 2020
1

This Casino is horrible support agent. My 1st and 2nd deposit I didn't receive bonus. I contact support agent and I had to wait long time. Then one of them told me my 1st deposit I didn't put bonus code but I am 100% sure iIdid it. 2nd I did't put it correctly that's maybe possible. I request refund my money because I have not played anything yet. They told me only way is cash out to cash out have to send them all the document. They telling me if I want they can add up my bonus then II let them do. My 3rd deposit I made sure not made any mistakes then still didn't received the bonus. I contact support argent after wait more than an hour one of them respond. Telling me I didn't put bonus code, but that wasn't true. I told I did and also mentioned had problem 1st and 2nd deposit. Then he said first and second because I put bonus code that's why I received bonus but third I didn't put bonus so I will not receive the bonus. Then I told him to read the history. Mentioned 1st deposit told me didn't put bonus code and 2nd didn't put correctly then after they add up the bonus then he said it's impossible. I request him to read chat history he just close the chat.

Betchan Casino
31. August 2020

Hello,

We are sorry to hear about your experience.
We are looking to improve our customer service, due to that we kindly ask you to send us an email with the case explanation and whet it happened to [email protected] so we can investigate this case.
In the topic please put BETCHAN QUALITY IMPROVEMENT.

We are sincerely sorry for the inconvenience caused.

Kind regards,
Betchan.

Woewoe
10. Februar 2020
2

I like the games and the first four deposit bonuses which gives you more playtime. They have a total of 4 welcome bonuses which is better than most casino's. They are a part of N1 interactive casino's which is/was solid in my opinion.

Horrendous experience with an online agent just now. He refused to add the Monday reload bonus to my account. I made a deposit today using the code AMSTERDAM but the bonus was not credited to my account. I went to live chat inmideatly and explained the situation.

The support agent told me that I did not fill in the code and that he wouldn't add it manually. I 100% filled in the code AMSTERDAM before making a deposit.

After a long conversation the agent in question kept giving the same explanation. I asked 7 times to speak with a manager and he flatout refused to forward me to one. In the end he told me that only VIP players are able to speak with managers.

I am a member with most of the N1 interactive casino's and my favourite one is slotwolf. I have nothing but love for them, however this behaviour from the agent on betchan and my overall experience with them where some agents seem like bots is not a good sign. This is not a complaint to be solved, I lost my deposits of 100 euro quickly after that and I will never revisit them again.

Betchan Casino
25. Juli 2024

Hi Woewoe,

We’re sorry to hear about your recent experience. It’s important to us that all issues are resolved promptly. Please contact our support team directly so we can address this matter and improve your experience.

Best regards,
The Betchan Team

Arnie
20. Januar 2020
10

I have been a member of this casino for really a long period of time and during the gambling experience I become a loyal customer. I love customer support treatment: they are very helpful and patient. Basically I enjoy all the casinos on the platform but betchan was one of the first casino I registered at, that is why probably I play there mostly.
I love game variety, payment options, bonuses they offer and fast withdrawals.

I do not want to write any bad things about the casino. It annoys me when I lose and it excites me when I win obviously.
I also recommended the site to my friend who also like to gamble at the weekends and they also enjoyed playing there.

Betchan Casino
25. Juli 2024

Hi Arnie,

Thank you for your positive feedback! We’re thrilled to hear that you’ve had a great experience with us over the years. We appreciate your loyalty and are glad to know you and your friend enjoy the variety of games, payment options, and customer support.

Best regards,
The Betchan Team






makimaki
10. Januar 2020
1

There has been so many times they did not pay winnings bets on live blackjacks, both of my betting money and wining amount just not happens to add into the balance. I tried to contact live chat CS which they were not helpful at all, they are like a robot tell you to just reload the website clear cookies and just wait, of course, it is not helping. At the end I had to email the manager, she is very responsive and helping. However, 4 bets that I needed to get the money back only happened to get 2 of them given money back, as I had a screenshot of my games proven I won, if not, good luck, they tell you you lost the games (clearly I did not) and you just won't get the money.

Very disappointing of the system so many mistakes on the technical problems.

Betchan Casino
25. Juli 2024

Hi makimaki,

We’re very sorry to hear about your experience. We understand how frustrating it must have been to deal with the issues you faced. If you encounter any similar problems in the future, please reach out to our support team directly so we can address them promptly.

Thank you for bringing this to our attention.

Best regards,
The Betchan Team

Matt33
7. Januar 2020
1

Trustly as payment option.
Had a moderate good experience when opening an account at a different site also owned by N1 Interactive Ltd which made me try this site, but would never had done that after the bad experience I then had.

Stay out of this Casino (and all other sites owned by N1 Interactive Ltd) at all costs.
-Minimum 3x deposit turnover requirement even without any active bonus.
-Low withdrawal limit (4000 EUR).
-Stalling withdrawal by absurd verification process: when ID, invoice and bank-account screenshot had been uploaded they kept asking for more and more personal docs e g "a photo of yourself holding your ID in your hand", “source of income”, etc. They also threaten to close and confiscate all the funds.

Betchan Casino
25. Juli 2024

Hi Matt33,
Thank you for your feedback.
We’re sorry to hear about your negative experience. To better understand and address the issue you’ve encountered, please contact our support team with a detailed account of the problem. They’ll be able to assist you further and work towards a resolution.


Best regards,
The Betchan Team

Inaktiver Benutzer
6. Januar 2020
10

The casino has numerous payment methods (including Bitcoin).
Excellent promotions, which are divided into welcome and long-term actions.
A wide range of casino games and live releases.
Customer support is also available via live chat on public holidays.

Betchan Casino
25. Juli 2024

Hi Inactive User,

Thank you for your positive feedback! We're glad to hear that you enjoy the variety of payment methods, promotions, and games available at our casino. If you have any further questions or need assistance, feel free to reach out.

Best regards,
The Betchan Team

Autumnleaves
16. Dezember 2019
7

A good all rounder with some nice rewards but swimming in red tape. In all manners this is good but they have some limit that are not be able to cross. Need to check about this.

Not for those that don't like a rulebook as thick as a bible. T&Cs are very restrictive. They have to define their T&C before everyone can start playing.

Betchan Casino
25. Juli 2024

Hi Autumnleaves,

Thank you for your feedback. We're glad you appreciate the rewards and overall experience. We understand that our T&Cs can be quite detailed, and we strive to ensure transparency. If you have any specific questions or need clarification on our rules, please don't hesitate to reach out to our support team.

Best regards,
The Betchan Team

1. Einzahlung

Betchan: 100 % bis zu 100 € + 30 Freispiele

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