AskGamblers Quick Overview
Editor’s View
Betchan Casino lists over 2,000 games from over 50 providers. The website is intuitive and easy to use with bonuses and promo offers headlining the page, followed by casino games and general information about the casino.
Everything is one click away, and all the useful links and pages are located in the casino footer.
- Live chat is open 24/7
- Support is available in 8 languages
- Different responsible gambling tools available
- Mobile-friendly
- No phone support
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Betchan Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betchan Casino
Betchan Casino is an online casino available to players since September 2017. The casino is licensed and regulated by the Malta Gaming Authority.
Before you register and start playing, you can easily change the language by clicking the flag icon in the top right corner of the screen. Signing up requires you to enter some personal information and confirm your details.
Before you jump in and register at Betchan Casino, read our detailed casino review to learn all about payments, games, support and the casino’s commitment to responsible gambling.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betchan Casino
Betchan Casino offers several payment methods players can choose from. We listed all deposit and withdrawal options in our Payments tab, but some of the options include credit and debit cards, and multiple e-wallets.
The minimum amount a player can deposit is €20 and $10 if you’re using dollars. The maximum deposit isn’t limited by a casino but by a payment method. Remember that all deposits must be wagered at least three times before withdrawals can be requested.
The minimum withdrawal from Betchan Casino is €10 or equivalent. The casino aims to process your withdrawals as soon as possible, but some payment options may take up to five business days to process. Some of the options listed on the website may be unavailable in your country.
The maximum you can take out a day is €4,000, while the weekly limit is €10,000. In a month, players can withdraw up to €40,000.
Games at Betchan Casino
The game selection at Betchan Casino is excellent, ranging from most popular video slots from live casino games. You can search online slots in categories such as Bonus Buy, popular and new slots, and daily drops and wins.
It is possible to play a demo before you start spinning for real, while the casino allows you to choose a provider as well and group all its games together.
Additionally, Betchan Casino offers players the full suite of live dealer games and most of its card games are with live dealers. In other words, there isn’t a table games category for traditional cards games, but different variations of poker, blackjack and baccarat do exist on the website. Finding them might be a bit problematic.
If you’re into mobile casinos, you’ll be thrilled to learn that you can download the app directly from the website and enjoy all of these games on your smartphone.
Betchan Casino’s Commitment to Responsible Gambling
Betchan Casino recognises that some players have issues with gambling. Therefore, the casino has introduced the necessary tools to help you stay in control.
Enter the Personal Limits section within your account to set deposit, loss, wager and session limits. All these limits can be set for a day, a week or a month, allowing you to control the money and the time you spend at Betchan Casino.
With Reality Check, you will receive hourly notifications reminding you of your time playing. Meanwhile, cooling off and self-exclusion are optional for players who want to take short or long breaks from gambling.
Customer Support at Betchan Casino
The best way to contact customer service is via live chat. Both members and non-members can access live chat by clicking on the chat icon in the bottom right corner. When you enter your details, the casino will automatically connect you to one of the agents who are available at the moment.
We tested the chat support, and it works wonderfully. The agent was friendly and responsive, helping us get our way around the casino.
Players can write to Betchan Casino using their email address as well. Both chat and email support are available in English, German, Spanish, French, Spanish, Portuguese, Italian and Russian. However, the agents aren’t native speakers and use the translator for such purposes.
Complaints
Read the complaints other players have left for Betchan Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Elhazen, Thank you for the amazing review! We’re so happy to hear that you’re enjoying our wide range of games, from the exciting slots to the immersive live dealer table games. It’s great to know that the variety keeps things fresh and that you’re enjoying the smooth gameplay. We appreciate your insight into the bonuses and are thrilled to provide you with a fun, diverse experience. Thanks for being with us, and we look forward to many more rounds of excitement! Best regards, Betchan Casino Team
What stands out most about Betchan is the sheer variety of games. Whether you’re into classic slots or live dealer games, there’s something for everyone. The slot games have smooth graphics and fun themes, which keep me spinning. Live dealer games add that extra layer of excitement.
Dear Jessey, Thank you for the wonderful review! We’re thrilled to hear that our variety of games, from classic slots to live dealer games, has made your experience enjoyable. It’s great to know that the smooth graphics and fun themes keep you spinning! We look forward to continuing to offer you exciting games and memorable experiences. Best regards, Betchan Casino Team
I like to play the jackpot slots exclusively, however I have won smaller sums like $70 and $80. The range of themes is great, and the games are entertaining. However, there is room for improvement with the loyalty rewards.
Today I deposited $ 100 here and withdrew about $ 1000!!! Can you imagine that? Yes, this casino has very good payouts, and the main thing is that they are fast. I have already received my winnings to an online wallet and it is in my pocket. This platform has pleased me with its large selection of games, good bets and great welcome bonuses.
Dear Dunkan, Congratulations on your incredible win! We're thrilled to hear that you were able to withdraw $1000 so quickly. It's great to know that you appreciated the fast payouts—our goal is always to ensure that our players receive their winnings as efficiently as possible. If you ever have any questions or need further assistance, feel free to reach out to our support team. We’re always here to help and glad to have you with us! Best regards, Betchan Team
My experience at this online casino was just great. The site has an official license, so I felt safe and calm throughout the entire experience. So online games have become even more fun. What I like most about this casino is playing live games. Live games immerse you in a special atmosphere, I think.
The casino site has been lagy with me a couple of times. I don't know if it's the site or my Wi-Fi, but it didn't bring any problems. I highly recommend it!
Dear Ticula, Thank you for your review! We appreciate your understanding regarding the occasional lag and hope your Wi-Fi or the site stays smooth going forward! If you ever need help or have any questions, don’t hesitate to reach out to our support team. We’re always here for you! Best regards, Betchan Team
I am never bored at this online casino. There is a feeling that this casino was created by game lovers for the same game lovers, so everything is convenient and thoughtful here. New games appear on the site almost every day, and bonuses make them even more interesting. The navigation on the site is user-friendly and natively understandable. In any case, if you have a problem, the customer support service responds very quickly and helps to solve any problem.
For example, the support service quickly helped me solve the problem with delayed payments. My first withdrawal of winnings was quite slow, but this did not happen after that.
Dear Marjoni, Thank you for such a thoughtful review! We’re thrilled that you’re enjoying the constant flow of new games and find our platform convenient and user-friendly. It’s great to know that our support team was able to quickly assist with your withdrawal issue, and we’re happy it hasn’t been a problem since. If you ever need further help or have questions, don’t hesitate to contact us. We’re always here to make sure your experience is as smooth as possible! Best regards, Betchan Team
I've been playing Betchan for several months now and it's smooth sailing! This online casino has everything to provide the best online gambling experience, as I believe. There is a large selection of games on the site. Here you can find everything from classic blackjack to the latest mega slots. Deposit and withdrawal work smoothly too.
However, I would like to see more no deposit bonuses. The site has a large system of promotions, but the welcome bonus is the biggest and most interesting. All other bonuses are quite banal. This is a normal casino, I highly recommend it to anyone who is looking for a good casino for daily games.
Dear Ragunna, We're delighted to hear that your experience at Betchan has been smooth and enjoyable. It’s great that our variety of games and the ease of deposits and withdrawals have met your expectations. Your suggestion will definitely be considered as we continue to improve. If you ever need assistance or have any questions, feel free to reach out to our support team! Best regards, Betchan Team
Betchan has a solid foundation with its games and its payment model. It is not the most popular platform but it has the potential to become a solid casino. The games are good which is a positive since that is the most important aspect of the platform. Hopefully, people can understand that the site has potential and not get caught up by the criticisms. While valid, the upside that Betchan should be acknowledged. Overall, the casino is solid. It will be fixed in the future as long as the people in charge can see its positives and work on them.
To get a fair and balanced take on the casino, there are many flaws to the system. Hopefully, the people in charge can address them because it’s a shame if it gets to get away with some mistakes. There are many aspects of the site that can be improved upon including the buggy site itself. If they can work out some of the issues that are present there, they should be aware of what is going on behind the scenes. If they can work out some proper promos and bonuses, it will be an even better online casino platform too.
Hello Jamesdowning, Thank you for sharing your thoughts and feedback. We appreciate your recognition of our game selection and payment model. If you have specific suggestions or further concerns, please feel free to contact our support team directly. We’re here to ensure your experience with Betchan is enjoyable and rewarding. Best regards, The Betchan Team
The casino is well equipped with good software, and it has a nice selection of games (although many are restricted from playing in the Netherlands, ie. Jack and the Beanstalk). The availability of the chat function is good. Yes, there are people available to "help", however, do not expect too much of the help that is offered.
The welcome bonus is generic and is nothing special. If I would rate this casino on a scale from 1 to 10, then I would give it a 6.5 - it suffices. Which leads me to why I have issues with this casino.
I was linked to Betchan via an affiliate site which offered a 200% + 120 free-spins bonus. When I checked the bonus with the chat rep, and asked her if the bonus was real/valid, there was an ambiguous "we cannot take responsibility for 3rd party site references", or something to that account. So, when I asked them if I would get the bonus 'yes' or 'no'? I would literally get the same pre-written answer. Idiot me, I deposited 200 euro anyway as she had not said "NO yje bonus will not be rewarded", I was expecting a balance of 600 euros. Of course, no bonus was added. When I spoke to the rep again, who waited while I was making the deposit she told me that she had already added the standard 100% bonus to my balance, which I accepted. I told her that I felt tricked into making a deposit, but I let it rest and started playing. Suffice to say that the balance was eaten within 30 minutes playing at 2 Euros/spin. An unlucky start usually leads to an unlucky wager.
Another thing is the exclusion of games from being played in the T&Cs while wagering the welcome bonus. I have never seen a list this long! Unbelievable!
I do not think that they will see me again at Betchan.
Hi b4evah, Thank you for your feedback. We're sorry to hear about your experience and understand your concerns. We’re constantly working to improve our service and will take your comments into account. If you need further assistance or have any questions, please reach out to our support team. Best regards, The Betchan Team
Well, nothing special from other casinos. Regular 100% bonus similar to other casinos (which they refused to issue that for me). Just stay away based on my HONEST experience and what happened with me.
This is my complete HONEST feedback:
- Let's start with support, connecting to support agent takes 5 min. It seems that there is only one support that handles 10 people in the same time, getting response on questions takes 5-10 min.
- It seems to me that there is no manager in this casino. I requested to talk or chat or email the manager from support but they didn't reply for that.
- They didn't issue the welcome bonus saying that I violated the terms which says I can get the bonus as I deposited with crypto/bitcoin. In fact it clearly says the following "All kind of bonuses is not available on BTC, BCH, DOGE, LTC wallet." Focus on "wallet", it doesn't say deposits with or using crypto is prohibited. In fact, there are casinos that don't give bonus of crypto "deposits" but I can still deposit and play with EUR as example by depositing in crypto/bitcoin. At the end they didn't issue the bonus and don't need it anymore
- I never tried to withdraw or verify docs, so don't really know how bad/good they are in handling that too!
Hi vas, We're sorry to hear about your experience. We strive to provide the best service and would like to address your concerns. Please reach out to our support team directly so we can assist you further and resolve any issues you’ve encountered. Best regards, The Betchan Team
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
Betchan offers an impressive range of games, from table games like blackjack and roulette to endless slots. The variety keeps it exciting because I always have new things to try. The slots have cool features. Thanks to the live dealers, the tabletop games feel like a real casino. The bonuses are tempting.
But, I've learned that being smart about which ones to chase can help a lot. The gameplay is smooth, and it’s hard to resist diving in for one more round. For anyone who loves having lots of options, Betchan delivers!