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Betandyou Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 190 reviews
8.9/10
190 reviews
Complaint Response 13 complaints
2 days avg. 13 complaints

AskGamblers Quick Overview

Editor's View

Our first impression of Betandyou Casino is that it's packed with different games. You can choose slots, live casino games, table games and other casino games. Make use of the active promotions, but if you need help, the chat support is open 24/7.

The website is straightforward and easy to use. There are some fun visuals that add extra value to the site. Overall, it's easy to get used to the website and playing some of the most popular casino games is easy on Betandyou.

What we like
  • Withdrawals processed 24/7
  • Live chat works 24/7
  • Excellent game selection
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betandyou Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betandyou.com/
Established
2010
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Albanian, English, Arabic, Azerbaijani, Bulgarian, Portuguese, Belarusian, Chinese, Czech, Danish, German, Greek, Spanish, Estonian, Farsi, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Japanese, Georgian, Korean, Kazakh, Latvian, Lithuanian, Malaysian, Norwegian, Dutch, Polish, Romanian, Russian, Slovak, Serbian, Thai, Turkish, Vietnamese, Ukrainian, Macedonian, Armenian, Swedish, Italian, Indonesian, Slovenian, Uzbek, Filipino, Simplified Chinese
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
Mobile Apps
IOS, Android
Social Platforms
Facebook, Telegram

General Information about Betandyou Casino

If you’re looking for a new online casino, check out Betandyou Casino. Home to the industry's most popular gaming providers! 

The online casino currently has a great CasinoRank Score at AskGamblers. You can also read over 180 real player reviews if you want to hear from players who have already experienced the casino. Alternatively, you can join us in the forum where we have discussed the casino. 

For the purpose of our expert casino reviews, we like to give you the facts before you play. Below we have covered the essential information you need to get started. We’ve covered payments, customer support, games and responsible gambling. So, sit back and enjoy.

StallCation

Complaints

Read the complaints other players have left for Betandyou Casino. Learn more about complaints.

Show all complaints
Betandyou Casino - Declined withdrawal and unable to login

My account number is : 618964665


I'm unable to withdraw 649€ because of not receiving the SMS code to confirm it. Before that there was no problem of receiving SMS code or withdrawing my money. My mobile service provider checked everything and there is no problem on their side neither is in my phone, because as checked by my provider there was no SMS that would get to my providers servers. Then I ordered a callback option, this is when their operater calls you on your phone. I explained the situation to him and he gave me code to confirm the withdrawal. But it was rejected, as you can see in the attached picture. As always I deposited with bank card and tried to make wihtdrawal with SEPA back to my bank account. Until this it was working fine as I already made a withdrawal. So this reason for rejection is a problem in their system or they just want to stole my money even when I have a minus of a few thousand € on my account overall. And now I have another problem. I cant even get into account because i need an SMS code as you can see in the attached picture. But again there is no SMS being sent to my phone (my operater checked it again). Their live chat support is not helpful at all since all they give me is generic answers again and again and are saying that SMS was sent, which was not. When I try to call operator who called me back I am waiting in the lobby for next available operator and then the call ends. I have tried to call them a few times already but its always the same.

staus Resolved
€649
Betandyou Casino - Unable to cashout due to phone number verification issue
Dear Askgamblers Team, I am writing to file a formal complaint regarding my recent experience with BetandYou Casino's customer support and verification process, which has been nothing short of frustrating and unproductive.

For the past 4 days, I have been attempting to resolve an issue with updating my phone number in order to cash out my account balance. The casino requires a verification code to complete this process, which is supposed to be sent via SMS. Despite numerous attempts, I have not received any SMS containing the verification code. I have diligently followed all troubleshooting steps provided by their support team and even submitted screenshots demonstrating the issue. However, the problem persists.

Furthermore, every time I reached out to their live chat support for assistance, I was required to explain the entire situation repeatedly. Initially, I was informed that I needed to contact a hotline to receive the OTP over the phone. To my dismay, no hotline number was listed on their website. When I informed this to the chat support agent, I was instructed to request a callback instead. I promptly submitted a callback request but have not received any response or callback for the past two days.

This ongoing delay and lack of effective communication have left me unable to access my funds, causing significant inconvenience and frustration. I am reaching out to AskGamblers in hopes of escalating this matter and obtaining a resolution as soon as possible.

Please assist me in addressing this issue with BetandYou Casino's management. I would appreciate any support in expediting the verification process or providing alternative solutions to access my account funds without further delay.
staus Resolved
Betandyou Casino - Delay verification process lead to delay withdrawal process

I can't withdraw my fund at Betandyou because I have to verify my account with them first

My first and second withdrawal is successful almost instantly but after that I have to verify my account with them.

First of all they want my id card (both sides) and I sent photo of my id card but they want fully and clearly visible then I sent another set of my id card(both sides) after that they ask me to make a selfie holding my ID card near my face and conversation between us. I tried several time to make it done. They said "Your data is under verification now. You will receive the answer in the nearest time." at 28/1/2023 time at 23:15 (GMT+7) I will make this time mark at hour#0 and document#1.

After I sent them my id card several time for an update all their team said is only "All requests are processed in turn. Please wait, you will get a notification." and "Please wait, you will get a notification."

At hour#58 I asked them for an update and told them I waited for more than enough time to verify my account then they asked me for "Photos or original PDF-file of utility bills for the last 3 months on the place of your registration" and sent it to them in half an hour. They got my pdf and said "Your request has been sent to the specialists, wait for the answer." This is document#2 At hour#58.

After I sent the second document I keep asking for an update on my verification and they answer the same quote as before.

At hour#72 I asked askgamblers support team if I waited over 72 hours already but I just sent them document#2 at hour#57 and askgamblers support team told me I have to wait another 72 hours start from time that they receive document#2 but if they ask another document I should feel free to submit a complaint. I feel so bad at this point but I will wait another 72 hours.

I have to wait until hour#130 (58+72). Between that I asked for an update but I got the same answer everytime.

At hour#129 ( 3/2/2023 at 09:46 GMT+7) They ask for my driving license from both sides. This is document#3 they want from me. I sent my driving license from both sides to them and they said "Your request has been sent to the specialists, wait for the answer."

At the moment I writing this complaint is 3/2/2023 at 22:29 GMT+7. This is hour#143 and my account still not verified by them.

I asked them for update many times and I got this message from them too "System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by system."


I have 128,000.08 THB( equivalent to 3840.67 USD) with them and I want to withdraw all my money.

Please help me in this verification case I really want someone to help me out.

Thank you in advance.

staus Resolved
$3840.67

Complaint Statistics

Resolved 11
Avg. Amount $ 961
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.9/10 190 reviews

Top reviews from our players

Good casino. Yes, you need verification to withdraw money, but this is primarily player protection. Tech support responds within 2-3 minutes. Withdrew money many times, the withdrawal period is from 10 minutes to 3 banking days, if you withdraw to the card (at least for me). There were no problems, once only withdrew not the full amount. I wrote to support: they checked, apologized, the missing amount was put back on the account. I have been playing here for a year and a half, I consider the negative comments to be bought by competitors, as I communicate with many players, I have not heard anything bad about BetAndYou. A couple of times during the whole time there was such a thing that did not open the slot, but after reloading the page the game started. I have not noticed any other problems.

Hello, Aexetan. Thank you for your feedback! Regards, Betandyou!

user avatar

Nowadays, there are not many casinos that are licensed. BetAndYou Casino is regulated by a Curacao license, which is not so easy to get, and for me, it was one of the main criteria when choosing a casino. On the plus side, I will highlight the fact that they gave me 100 free spins upon registration. I also like that there is a game Aviator, for the sake of which, however, I registered. As in any casino, I win from time to time. I will not hide that there were times when I lost, but now I win more and more often, as I have become a more experienced player. I advise new players to watch videos on slots and learn strategies to play wisely. Specifically, BetAndYou I liked the fact that here I withdraw money to Skrill, I prefer this method to bank cards. Deposit is instant, the casino does not charge any commission for deposit. In the future, I will add a review if my opinion changes =)

Hello, GambleKurt . Thank you for your feedback! Regards, Betandyou!

user avatar

I have been playing slots at BetAndYou for a little less than a year. I advise beginners to start with Plinko or Aviator, as these games are quite simple and do not require much experience. For more experienced players, Blackjack or Roulette would be more suitable. You can bet on predictions given by various bloggers but try to treat such predictions with caution, as not all bloggers are experts. The casino suits me, I will not switch to other options for sure. I like that you can withdraw money to a cryptocurrency wallet. By the way, I advise you to use this method, as it takes much longer to get money to the card + there is a possibility that the bank will temporarily block the withdrawal if they consider the transaction suspicious. I only communicated with support once, there was a small technical problem, but it was quickly resolved.

Hello, Yucel. Thank you for your feedback! Regards, Betandyou!

user avatar

How often do you find yourself searching for a good place to play games? For me, BetAndYou has become that place. From the first glance at their website, I knew it was going to be something worthwhile. The design, ease of navigation, and wide selection of games—all speak to the high level of the platform. But most importantly, it's their approach to the customer. I've never felt alone with a problem: the support service is always in touch, ready to help at any moment. And, of course, the bonuses—they make the gaming process not only enjoyable but also profitable.

Hello, Furkan_1. Thank you for your feedback! Regards, Betandyou!

user avatar

Discovering BetAndYou was a real revelation in the world of online casinos. The variety of games on offer is astonishing: from classic slots to unique table games—there's something for everyone here. But what really sets them apart is the bonus program. Each bonus or promotion seems like part of a large and exciting game where every participant feels special. On top of everything, the service is top-notch. I recommend BetAndYou to anyone looking for not just a place for gambling but also quality service.

Hello, Emine_mine. Thank you for your feedback! Regards, Betandyou!

user avatar

I had been searching for an operator that could offer me exactly what I needed—diversity in games, a responsive support service, and advantageous bonuses. BetAndYou exceeded all my expectations. Their attention to detail and determination to make the gaming process as comfortable and enjoyable as possible is what sets them apart from others. Playing here, I find something new and interesting for myself every time, be it game novelties or another promotion. It truly seems like a place where the interests of every player are considered.

Hello, Turkmen. Thank you for your feedback! Regards, Betandyou!

user avatar

Joining BetAndYou, I was impressed not only by the breadth of the gaming assortment but also by the level of customer support. Responses to my inquiries came instantly, and the resolution of arising issues was so swift and efficient that I felt truly valued as a customer. The bonus program deserves special attention—each offer seems tailor-made for me, allowing me to fully enjoy the game and increase my chances of winning. This operator genuinely puts the user first, offering a unique experience in the world of gambling.

Hello, Cag1arCAG. Thank you for your feedback! Regards, Betandyou!

user avatar

Having joined BetAndYou just a few weeks ago, I already feel like part of a large and friendly family. The user interface is so intuitive that even newcomers to the world of gambling, like myself, can easily navigate and find games of interest. The regular bonuses and promotions are particularly impressive, making the gaming experience even more exciting and rewarding.

BetAndYou truly deserves attention as an operator that combines the efficiency of transaction processing with an intuitive interface. Many users, myself included, note the professionalism and speed of the customer support, capable of providing answers in the shortest possible time, which is an undeniable advantage for those who value their time and the quality of service. In addition to this, it's important to emphasize not only the variety but also the high quality of the gaming content, each element of which is developed with special attention to detail. Games at BetAndYou are not just entertainment, but real works of art, providing a unique gaming experience. The addition of regular updates, tournaments, and special promotions only highlights the operator's effort to create the most comfortable and engaging atmosphere for users. User reviews confirm that BetAndYou is the choice for those looking for a reliable service with an excellent level of support and impressive gaming content.

Hello, ArifCelik. Thank you for your feedback! Regards, Betandyou!

user avatar

BetAndYou provides a wide range of opportunities for real-time betting, adding excitement to your gaming experience. Modern event streaming technologies allow you not only to follow the game but also actively participate by placing bets on the ongoing events. Additionally, the presence of various sports and a multitude of betting markets creates a highly immersive experience in the world of gambling. Thanks to BetAndYou, you not only have the chance to win but also derive genuine pleasure from the dynamic and captivating process of real-time betting. It offers a sufficiently good service overall.

Hello, Z_Yildirim. Thank you for your feedback! Regards, Betandyou!

user avatar

Betandyou Casino News

Read all news about Betandyou Casino, check for updates and stay tuned for exclusive bonuses.

Enter the €50K Betandyou August Hot Days for a Chance to Win
Promotion Enter the €50K Betandyou August Hot Days for a Chance to Win

We're more than halfway through August, but Betandyou Casino is turning up the heat. This month they have launched two challenges, and if you participate, you could win a share of the €50,000 prize fund.It's Getting Hot at Betandyou CasinoAugust Hot Days are the latest promo to run at Betandyou Casino, and you can enter for a chance to win between 15-31 August.Enter yourself in both parts of the challenge, and you could win a share of €50,000.The casino has picked a variety of games for you to play during the challenges, which are as follows:Challenge 1: Each time you bet €100, you will get 1 spin (max. 10 spins per day). For Jet-X and Cricket X, the bet must be made with a 1.5x multiplier or higher or a losing bet.Challenge 2: Every time you hit a multiplier of x200 or higher, you get 1 spin (maximum 10 spins per day).You must complete either of the two challenges to gain the right to spin!Win a Prize!There is €50,000 in the campaign's prize pot, and it will be shared among 500 players, so you have a decent chance to win:1st Place - €5,0002nd Place - €3,0003rd Place - €2.5004th Place - €2,0005th Place - €1,5006-10 Place - €1,30011-20 Place - €1,00021-50 Place - €30051-100 Place - €100101-200 Place - €25201-500 Place - €10If you win a prize, it will be credited to your account within 72 hours of the end of the tournament, and they are wager free. Even better, right?Terms and conditions apply! You will find these when you visit the casino.Good luck!

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