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Betandyou Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 190 reviews
8.9/10
190 reviews
Complaint Response 13 complaints
2 days avg. 13 complaints

AskGamblers Quick Overview

Editor's View

Our first impression of Betandyou Casino is that it's packed with different games. You can choose slots, live casino games, table games and other casino games. Make use of the active promotions, but if you need help, the chat support is open 24/7.

The website is straightforward and easy to use. There are some fun visuals that add extra value to the site. Overall, it's easy to get used to the website and playing some of the most popular casino games is easy on Betandyou.

What we like
  • Withdrawals processed 24/7
  • Live chat works 24/7
  • Excellent game selection
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betandyou Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://betandyou.com/
Established
2010
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Albanian, English, Arabic, Azerbaijani, Bulgarian, Portuguese, Belarusian, Chinese, Czech, Danish, German, Greek, Spanish, Estonian, Farsi, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Japanese, Georgian, Korean, Kazakh, Latvian, Lithuanian, Malaysian, Norwegian, Dutch, Polish, Romanian, Russian, Slovak, Serbian, Thai, Turkish, Vietnamese, Ukrainian, Macedonian, Armenian, Swedish, Italian, Indonesian, Slovenian, Uzbek, Filipino, Simplified Chinese
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
Mobile Apps
IOS, Android
Social Platforms
Facebook, Telegram

General Information about Betandyou Casino

If you’re looking for a new online casino, check out Betandyou Casino. Home to the industry's most popular gaming providers! 

The online casino currently has a great CasinoRank Score at AskGamblers. You can also read over 180 real player reviews if you want to hear from players who have already experienced the casino. Alternatively, you can join us in the forum where we have discussed the casino. 

For the purpose of our expert casino reviews, we like to give you the facts before you play. Below we have covered the essential information you need to get started. We’ve covered payments, customer support, games and responsible gambling. So, sit back and enjoy.

StallCation

Complaints

Read the complaints other players have left for Betandyou Casino. Learn more about complaints.

Show all complaints
Betandyou Casino - Declined withdrawal and unable to login

My account number is : 618964665


I'm unable to withdraw 649€ because of not receiving the SMS code to confirm it. Before that there was no problem of receiving SMS code or withdrawing my money. My mobile service provider checked everything and there is no problem on their side neither is in my phone, because as checked by my provider there was no SMS that would get to my providers servers. Then I ordered a callback option, this is when their operater calls you on your phone. I explained the situation to him and he gave me code to confirm the withdrawal. But it was rejected, as you can see in the attached picture. As always I deposited with bank card and tried to make wihtdrawal with SEPA back to my bank account. Until this it was working fine as I already made a withdrawal. So this reason for rejection is a problem in their system or they just want to stole my money even when I have a minus of a few thousand € on my account overall. And now I have another problem. I cant even get into account because i need an SMS code as you can see in the attached picture. But again there is no SMS being sent to my phone (my operater checked it again). Their live chat support is not helpful at all since all they give me is generic answers again and again and are saying that SMS was sent, which was not. When I try to call operator who called me back I am waiting in the lobby for next available operator and then the call ends. I have tried to call them a few times already but its always the same.

staus Resolved
€649
Betandyou Casino - Unable to cashout due to phone number verification issue
Dear Askgamblers Team, I am writing to file a formal complaint regarding my recent experience with BetandYou Casino's customer support and verification process, which has been nothing short of frustrating and unproductive.

For the past 4 days, I have been attempting to resolve an issue with updating my phone number in order to cash out my account balance. The casino requires a verification code to complete this process, which is supposed to be sent via SMS. Despite numerous attempts, I have not received any SMS containing the verification code. I have diligently followed all troubleshooting steps provided by their support team and even submitted screenshots demonstrating the issue. However, the problem persists.

Furthermore, every time I reached out to their live chat support for assistance, I was required to explain the entire situation repeatedly. Initially, I was informed that I needed to contact a hotline to receive the OTP over the phone. To my dismay, no hotline number was listed on their website. When I informed this to the chat support agent, I was instructed to request a callback instead. I promptly submitted a callback request but have not received any response or callback for the past two days.

This ongoing delay and lack of effective communication have left me unable to access my funds, causing significant inconvenience and frustration. I am reaching out to AskGamblers in hopes of escalating this matter and obtaining a resolution as soon as possible.

Please assist me in addressing this issue with BetandYou Casino's management. I would appreciate any support in expediting the verification process or providing alternative solutions to access my account funds without further delay.
staus Resolved
Betandyou Casino - Delay verification process lead to delay withdrawal process

I can't withdraw my fund at Betandyou because I have to verify my account with them first

My first and second withdrawal is successful almost instantly but after that I have to verify my account with them.

First of all they want my id card (both sides) and I sent photo of my id card but they want fully and clearly visible then I sent another set of my id card(both sides) after that they ask me to make a selfie holding my ID card near my face and conversation between us. I tried several time to make it done. They said "Your data is under verification now. You will receive the answer in the nearest time." at 28/1/2023 time at 23:15 (GMT+7) I will make this time mark at hour#0 and document#1.

After I sent them my id card several time for an update all their team said is only "All requests are processed in turn. Please wait, you will get a notification." and "Please wait, you will get a notification."

At hour#58 I asked them for an update and told them I waited for more than enough time to verify my account then they asked me for "Photos or original PDF-file of utility bills for the last 3 months on the place of your registration" and sent it to them in half an hour. They got my pdf and said "Your request has been sent to the specialists, wait for the answer." This is document#2 At hour#58.

After I sent the second document I keep asking for an update on my verification and they answer the same quote as before.

At hour#72 I asked askgamblers support team if I waited over 72 hours already but I just sent them document#2 at hour#57 and askgamblers support team told me I have to wait another 72 hours start from time that they receive document#2 but if they ask another document I should feel free to submit a complaint. I feel so bad at this point but I will wait another 72 hours.

I have to wait until hour#130 (58+72). Between that I asked for an update but I got the same answer everytime.

At hour#129 ( 3/2/2023 at 09:46 GMT+7) They ask for my driving license from both sides. This is document#3 they want from me. I sent my driving license from both sides to them and they said "Your request has been sent to the specialists, wait for the answer."

At the moment I writing this complaint is 3/2/2023 at 22:29 GMT+7. This is hour#143 and my account still not verified by them.

I asked them for update many times and I got this message from them too "System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by system."


I have 128,000.08 THB( equivalent to 3840.67 USD) with them and I want to withdraw all my money.

Please help me in this verification case I really want someone to help me out.

Thank you in advance.

staus Resolved
$3840.67

Complaint Statistics

Resolved 11
Avg. Amount $ 961
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.9/10 190 reviews

Top reviews from our players

I like that there are fast payouts and a lot of bonuses. There is a wide range of games to suit all tastes and preferences. In addition, the 24/7 support team is always ready to help with any questions or problems. I recommend this platform for those who like sports betting or Crash games like Aviator, and there are a lot of such games here. For the first deposit they also give a welcome bonus, for many people this can also be an important criterion.

This is a licensed casino with fast payouts (if you compare with competitors) and modern user-friendly design. Service in tech support is very fast. They also have a mobile application, it is comfortable, everything is well thought out in it (thanks to the talented developers for this). But do not forget to go through the verification procedure, otherwise the first withdrawal of money will take more time than planned. Otherwise, you will have no difficulties in using it.

Hello, Chupa-Chups. Thank you for your feedback! Regards, Betandyou!

user avatar

This is really not a bad casino. I've seen my friends make money from small deposits here, I got interested in it myself, although I'm not a gambling person. What to play here - decide for yourself, I prefer betting on sports, as I have been professionally fond of soccer since childhood. The main thing is to understand what you are betting on. And always bet wisely. Then you will succeed, like me. And if something does not work out, it is preferable not to be shy, and immediately contact support for help, they will answer any questions, they are happy to help new players.

Hello, Pilgrim12. Thank you for your feedback! Regards, Betandyou!

user avatar

During the 6 months that I played every day at BetAndYou Casino, I never once had any problems with withdrawals or getting bonuses on slots. In case of need, contacting the support team always brought results. Also there were never any problems with deposit or withdrawal. My advice: play responsibly and watch your emotions. I wish everyone good luck and big winnings!

Hello, Warriors. Thank you for your feedback! Regards, Betandyou!

user avatar

If you want to try your hand at Plinko, Cash or Crash, or other slots from Evolution provider, BetAnd You has the newest versions of these games here, which means fewer bugs during the game and more probability to win. I chose this casino because there is a huge number of methods of withdrawal, in addition, the withdrawal lasts quickly - usually from 10-15 minutes to a day (depending on where you withdraw money). At the very beginning of the cooperation, I did not understand how to withdraw bonus funds, but the support explained everything to me in detail, and bonuses were soon withdrawn with their money for winnings.

Hello, Pharhat. Thank you for your feedback! Regards, Betandyou!

user avatar

I like BetAndYou, everyone can find something to their liking here. There are a lot of exciting tournaments and social media giveaways here. Once I managed to win free spins in a contest where I took the prize. They were promptly credited to me, after which I successfully wagered them and withdrew them to my cryptocurrency wallet. Support service is always ready to help in any situation and give an answer to any question. I hope that these guys will maintain the service at the same high level! Thank you.

Hello, Kartman. Thank you for your feedback! Regards, Betandyou!

user avatar

I always thought that there was no casino that could interest me, but I was wrong. Everything here is extremely simple: the newest (compared to other casinos) slots and games, fast withdrawal of money to a bank card or cryptocurrency wallet, high % of winnings, adequate odds. You can also play from your phone. So far, I don't even want to consider other options for myself, as everything suits me at BetAndYou.

Hello, Ashtikar. Thank you for your feedback! Regards, Betandyou!

user avatar

BetAndYou, in my opinion, is a very good casino. They have an interesting and understandable website design. Deposits and withdrawals are very fast, even minimum amounts are accepted. The verification process is simple, and it's nice to get a bonus upon registration. In addition, many other bonuses are provided here, which are quite realistic to win back. Support service always responds quickly to requests and helps to solve any problems. Unambiguous advice.

Hello, Axwell. Thank you for your feedback! Regards, Betandyou!

user avatar

I had a problem with withdrawal and verification of documents (I am not a resident), they immediately offered an alternative. The casino is reliable, I always check the licenses, I check with the regulators to see if such licenses were issued. In general, I pay a lot of attention to security, because there was a case when another casino account was hacked. But here, the security issue is not to be faulted at all.

Hello, Melek. Thank you for your feedback! Regards, Betandyou!

user avatar

My boss recommended this casino as he himself has been playing with BetAndYou for a long time. At first I didn't have confidence, but since my boss recommended it, there was no way to ignore his advice) I deposited $600 and started playing slots that I had heard about at least once before. I highly recommend Aviator from Spribe provider. Quite a simple and undemanding game, but it is its simplicity and minimalism that attract me. I play rarely enough, when I have free time, so at the moment my winnings are $284, but for me it is a huge victory, because I was afraid that I would not succeed. For a test I withdrew $150, the money came to my bank card in 6 hours. Before withdrawal I had to go through the verification process, but verification is present in all casinos, it is quite acceptable.

Hello, TikToker. Thank you for your feedback! Regards, Betandyou!

user avatar

Betandyou Casino News

Read all news about Betandyou Casino, check for updates and stay tuned for exclusive bonuses.

Enter the €50K Betandyou August Hot Days for a Chance to Win
Promotion Enter the €50K Betandyou August Hot Days for a Chance to Win

We're more than halfway through August, but Betandyou Casino is turning up the heat. This month they have launched two challenges, and if you participate, you could win a share of the €50,000 prize fund.It's Getting Hot at Betandyou CasinoAugust Hot Days are the latest promo to run at Betandyou Casino, and you can enter for a chance to win between 15-31 August.Enter yourself in both parts of the challenge, and you could win a share of €50,000.The casino has picked a variety of games for you to play during the challenges, which are as follows:Challenge 1: Each time you bet €100, you will get 1 spin (max. 10 spins per day). For Jet-X and Cricket X, the bet must be made with a 1.5x multiplier or higher or a losing bet.Challenge 2: Every time you hit a multiplier of x200 or higher, you get 1 spin (maximum 10 spins per day).You must complete either of the two challenges to gain the right to spin!Win a Prize!There is €50,000 in the campaign's prize pot, and it will be shared among 500 players, so you have a decent chance to win:1st Place - €5,0002nd Place - €3,0003rd Place - €2.5004th Place - €2,0005th Place - €1,5006-10 Place - €1,30011-20 Place - €1,00021-50 Place - €30051-100 Place - €100101-200 Place - €25201-500 Place - €10If you win a prize, it will be credited to your account within 72 hours of the end of the tournament, and they are wager free. Even better, right?Terms and conditions apply! You will find these when you visit the casino.Good luck!

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