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bet-at-home Casino

7.3
CasinoRank
6
Player rating 41 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat is available 24/7
  • Approved by eCOGRA
  • Mobile gaming an option
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Slovenian, Croatian, Polish

Established

1999

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Sports

Deposit Methods

Bank Wire Transfer, MasterCard, Neteller, Paysafecard, Visa, Skrill, Skrill 1-Tap, Trustly

Currencies

British pounds sterling, Euros, Swiss francs, Polish zlotys, US dollars

Withdrawal Methods

Neteller, Visa, Skrill, Bank Wire Transfer, MasterCard, Trustly, Paysafe Card

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-24 hours

Withdrawal Limit

Not Stated

Software

NetEnt, Evolution Gaming, Amaya (Chartwell), Quickspin, Red Tiger Gaming, Play'n GO

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]
Support Telephone: +356-27922493

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor's View

DISCLAIMER: The casino review of bet-at-home was written when casino games were available on the website. Because that is no longer the case, the information below may not be relevant. For players who still want to join, bet-at-home Sportsbook remains fully operational.

bet-at-home casino is an online casino that combines an easy-to-use interface with a relaxed, carefree attitude. The site contains the entire library of games from NetEnt, a company that has played a major role in the modernisation of the online video slot. bet-at-home is licenced and regulated by the UK Gambling Commission.

Restricted Countries

Due to legal stipulations, he list of restricted countries is rather long at bet-at-home casino. In fact, the casino accepts players only from Croatia, Cyprus, Finland, Austria, Ireland, Liechtenstein, and Slovenia. The full list of restricted countries is available under the 'More casino details' tab.

Virtual Games

Like all NetEnt casinos, bet-at-home has one of the most interesting and diverse catalogues of instant casino games. Their slots are particularly impressive since they combine the hassle-free Flash interface with some of the most intricate rules and themes around. Among their most popular games are Jack Hammer slot, Gonzo's Quest slot, Mythic Maiden slot, Starburst slot, and Egyptian Heroes slot. Each game comes with at least one bonus feature, but many have multiple.

bet-at-home also features a wide variety of virtual table games. If you enjoy blackjack, baccarat, and roulette, bet-at-home has a number of different variants to ensure that you can play the way the exact way you want to. Other games include Hi-Lo and Hi-Lo Switch, Progressive Caribbean Stud Poker, Let It Ride, red dog, and a few other casino pokers.

Unfortunately video poker players do not have as many games to choose from at bet-at-home. They feature a total of 4 actual variants: Jacks or Better, Deuces Wild, Joker Wild, and All-American Poker. These can be played in both single- and multi-hand denominations. Although these are some of the most popular variants, bet-at-home does not offer any bonus-based video poker games.

Live Games

bet-at-home strives to offer the complete casino package, so they have included a live games lounge in addition to their main casino. You can simply log in with your same username and password that you use in the NetEnt casino and play blackjack, roulette, or baccarat with any of the bet-at-home dealers. Since all the action is streamed directly to your computer through their webcam, the live casino has the same interactivity and fun pace that an in-person casino table game offers.

Support

Should you encounter any issues while playing, or if you just have a question or comment for the casino, you can contact bet-at-home 24/7 through a variety of methods. For most players, live chat is the best solution since it is free, fast, and convenient. If you would prefer to speak with a person instead, you can give the casino a call via their tolled international number. You can also send them an email and expect a reply within 24 business hours.

Security and Fairness

bet-at-home understands that the Web can be a dangerous place if handled improperly. To secure all players, they have installed SSL encryption on their networks. Because you'll need to send in various personal or financial information to deposit into, play, and withdraw from bet-at-home, the SSL security protocol is put into place to ensure that no one will be able to steal your data.

bet-at-home also believes in fair game. Since they use NetEnt software to entertain their players, true fairness is guaranteed by the TST audits that NetEnt themselves has conducted on a regular basis. The live games section is also guaranteed fair; all the action is delivered in real-time over webcam. The casino has an eCOGRA Seal of Approval.

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Player Reviews

6
41 reviews
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Player rating
StajkeBa1
October 29, 2024
1

They are not answering about my withdrawals after providing everything they have asked during the verification process, or answering my complaints. Stay away!

kozeljn96
March 29, 2023
1

Terrible casino. The play will rip your money away and maybe allow you to get back to even, never up hardly at all. If I could rate this casino any lower I would. The bonus system is terrible, no live dealers for DK players, only their scam terrible software they use. Avoid at all costs. They couldn’t give me a straight answer when asking about making a withdrawal, again it’s a pos casino and I would select another. Thank me later.

Matte999
November 22, 2022
5

Use to be one of the best casinos, but now things have changed. Promotions are almost nonexisting and they always ask for new KYC documents at verification.

hintz.william
October 18, 2021
7

Bet at home is one of the oldest online casinos and sportsbooks, so I don’t have any complaints regarding their background and experience in the industry. As a pioneer, I like how all of their games, especially their virtual games, are compatible with android, iphone, and tablet.

I am only giving them a seven because they don’t offer a lot of Microgaming games and they only have a limited video poker games to offer too. It would be great if they have a lot that I could play with.

Hupipeli
March 20, 2020
10

Really trusted casino. Site work always so smoothly. They have competitions and bonuses time to time. You can see all the time wagering reguirements. Customer service works well and do best for you. They have also winner the day, just log in and you can win even big money! Great sports bet casino!

Really can't find bad things to say on this sport casino. Maybe only thing is that they could offer more deposit bonuses or make daily draw for some vouchers. Live chat not available by night. If it is even minus as we should sleep by night

Message
Tigerbet
September 17, 2019
1

I used to have an account with this organisation and never had a problem, haven't been active for longer periods of time and never withdrew ANY money, but deposited some smaller amounts in the past...UNTIL THIS HAPPENED:

I had not been active on the site for quite some time, but when I logged back in (which was working) to use a voucher somebody had given me, I wasn't able to bet with it. I was getting their promo-mails all the time, account seemed working just fine, but well...I contacted the live-chat and told them about the problem and I got this as an answer:

'Blabla..our security department has chosen to suspend your account and this decision is final'. No reason, no when, why, whatever. Contacting them to inquire about this is impossible, as I was told. This is the first time something like this has EVER happened to me, and I have an account on all the big betting-sites, with a clean infraction record. I am verified by KYC on all of them. Player from Germany, never involved in fraud or whatever.

Now, I never got any email about this and when I wanted to make sure, that they go on and delete my data, IF they are so into losing a customer for NO apparent reason at all, I was told, that was not my decision to make and I should basically get lost.

Now, I don't post this out of frustration, I had no funds on my account and that 5€ voucher...who cares?! I will use other sites in the future, I haven't been active on bet-at-home for a long period anyway. It's just the first time this has happened to me and this 'decision' for no reason I could possibly think of, left me puzzled.

They apparently do this...yeah...for what reason exactly? I recommend using other sites as bwin, unibet, whatever, I never had any problems there...well like I said, never had any problems at ANY site prior to this. The reaction I got from them was one of the worst I ever got online from a company as a customer. Basically: 'Shut up, get lost and you don't even have a right to ask about deleting your account altogether.'

If you want to bet there, go on, you have been warned. I recommend using alternatives. There are plenty.

david1234p
September 7, 2019
4

I like to play and win very often. And I like the throwing game. But the only disadvantage is it has a younger bonus and a few bonus rewards. I think the page will have more bonuses or more free games.

Message
rekin222
December 23, 2017
5

After 3 years of adventure with this service I finish. When you start the adventure it is highly likely that you will win, the longer you are the least you will win anything. Very few promotional campaigns. One time I managed to win a really big win for 3 years.

Great support , fast and easy.

Few bonuses, no Skrill support, new players have a better chance of winning (in my opinion)

Message
Inactive user
August 23, 2017
1

The games are bog standard and they work well although there seems to be some delay in the slots that I experienced.

Beware. They impose bonuses which you don't request with 60 times wagering requirements and 300 times if you play blackjack - this means you will never be able to withdraw! Its a scam so pleased be warned you can deposit but you will never withdraw...

fb_978298148884015
January 7, 2017
8

Giving them the score of 4.0. They are okay casino and no problems with withdrawals at all but I do not like the gaming platform the slots are on because they are lagging and freezing at my place.

Dunno why but comparing to other casinos I play the slots are very heavy. It's just too much for me to look at it. If you have no problems like mine just go for it!

Maybe the casino slot system or server is a bit lucking update, I have weird little laggy issues sometimes :(

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