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bet-at-home Sportsbook

7.4
BettingRank
What we like
  • Attractive sports betting features
  • Excellent choice of sports and markets available
  • Low minimum deposit options
What we don’t like
  • Limited customer support availability
  • Lack of promotions for existing customers
  • General
  • Payments
  • Betting Info
  • Responsible Gambling

Languages

Croatian, English, German, Polish, Slovenian

Licences

Malta Gaming Authority

Other Products

ESports

Betting Apps

Android, iOS

Affiliate Program

Established

1999

Company

bet-at-home.com Internet Ltd.

Live Chat

24/7

Contact

Support Email: [email protected]

Deposit Methods

Paysafecard, Visa, MasterCard, Apple Pay, Neteller, PayPal, Klarna Instant Bank Transfer

Currencies

British pounds sterling, Euros, Swiss francs, Polish zlotys, US dollars

Withdrawal Methods

Apple Pay, Neteller, PayPal, Visa, MasterCard, Paysafecard, Bank Transfer, Klarna Instant Bank Transfer

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-5 days
Card Payments: 3-5 days
Pending Time: 0-24 hours

Withdrawal Limit

Not Stated

Betting Features

Bet Builder In Play Betting Live Streaming Cash Out

Odds Types

Decimal

Betting Types

Accumulator Betting (Parlays), Asian Handicap, Betboost, Both Teams To Score, Corner Kicks Betting, Correct Score, Double Chance, Draw No Bet, Fixed Odds, Futures and Outright Bets, Half Time Full Time Betting, Handicap Betting, Moneyline, Pleasers, Points Spread, Proposition Bets (Prop Bets), Teasers, Totals

Sports

Alpine Skiing, American Football, Aussie Rules, Badminton, Bandy, Baseball, Basketball, Beach Volleyball, Boxing, Chess, Cricket, Curling, Cycling, Darts, Floorball, Football, Formula 1, Futsal, Gaelic Games, Golf, Handball, Ice Hockey, Lacrosse, MMA, Motorsport, Rugby League, Rugby Union, Ski Jumping, Snooker, Squash, Table Tennis, Tennis, Volleyball, Waterpolo, PesaPallo, Bowls

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editors’ View 

Bet-at-home is one of the oldest and most popular sportsbooks in Europe, and for the most part, it’s made good use of its almost 25 years in the business by providing a sports betting site that ticks most boxes. The customer who enjoys betting on lots of different markets, on multiple sports, and across different types of bets will feel right at home here. Read our bet-at-home review to learn more about the pros and cons of betting here.

General Information and Safety Details About bet-at-home

Founded in Austria in 1999 and with over five million customers onboard, they’re one of the industry veterans. 

They’re headquartered in Austria, listed on the Frankfurt (Germany) Stock Exchange and hold the Malta Gaming Authority gambling license, in addition to a German one. 

Their software is powered by EveryMatrix.

bet-at-home Payments and Withdrawals 

Regarding deposits, a good starting point is always that the sportsbook accepts debit cards in the form of Visa and Mastercard, which they do. Then come the e-wallets: Trustly, Skrill (both the regular and 1-Tap versions), Neteller and Paysafecard, with pre-paid vouchers and the old-school bank transfer also available to you when depositing. All of the above have a nice, low minimum deposit amount of just £10; for Paysafecard, it’s even lower: £1.

All these methods are also available as bet-at-home withdrawal options, with the exception of Paysafecard. If you used that one for depositing, you’ll need to make a withdrawal via bank transfer.

Bet-at-home betting rules state you can only use a withdrawal method that was already used to deposit, so that’s something to remember.

Though the bet-at-home online General Terms state that withdrawals are instant, we know from experience at other sites this isn’t quite the case: it normally means you’ll have to wait up to two hours for withdrawals made with debit cards and e-wallets.

bet-at-home Customer Service and User Experience

To open an account, you’ll need to start by entering your personal details (name, address, DOB), followed by choosing the e-mail that will be used instead of a username for your bet-at-home account. This is in contrast to most other online betting sites, where it’s your username that’s used when logging in and out.

Though it’s all a bit cluttered with lots of live events in the middle of the homepage, all the different sports are listed alphabetically on the left-hand side; we admired the fact that the eSports come underneath them, rather than being among them, as it makes sense to keep sports and eSports separate. 

In terms of our bet-at-home app review, we can tell you that it’s easy and quick to use on Android and iOS. Two of its best features are the notifications when a new bonus is available and the ability to Cash Out bets in a couple of clicks. 

Your first port of call for queries should be to click on the Help/Contact icon. From there you can choose from nine categories of questions, and if that doesn’t solve your query you can get in touch via Live Chat or by filling out a form by going to ‘Ask Us a Question.’ Here you’ll also have the option to upload documents or screenshots related to your problem. 

A phone line is available, but you’ll be charged the standard rate for using it.

bet-at-Home’s Best Offers

You can claim the bet-at-home sign-up offer, but only if you reside in Austria, Cyprus, Ireland, Malta, Slovenia, or Switzerland. 

You can claim up to €300 across your first three deposits thanks to a bet-at-home bonus of 50%, 50% and 100%, respectively, on your first three deposits. Each bonus has wagering requirements of 5x, which need to be turned over within 60 days. 

At the time we checked out their site, there weren’t any promos for the existing customers, which is a bit disappointing.

Betting Features Available at bet-at-home  

And speaking of betting features, here are some of their better ones. 

Good in-play betting product with the three most popular markets within that sport instantly displayed for all ongoing matches, when you select that sport within the live betting section. The odds are fair, quickly updated and the markets don’t stay suspended for long.

Next is their bespoke Quick Combi feature allows you to put all of the day’s five most popular selections as per customer activity, into an acca, within one click.

Cash Out betting is available on a few sports though remember that it won’t always be available on all events and may be subject to suspensions.

Finally, an excellent Bet Builder product is available for the likes of football and basketball with endless markets available to include in yours.

Most Popular Sports at bet-at-home

With a good chunk of bet-at-home customers being based in Germany, in addition to other European countries, it’s no surprise that football is where the big business lies.

In this regard, there’s no faulting their football product that covers just about every professional league under the sun in just under 100 countries, has an endless number of markets for each match, including lots of stats-based ones, and offers a huge number of selections to include in a Bet Builder.

And that’s in addition to giving you the chance to bet on Market Combos: pre-selected Bet Builders that are normally made up of just two selections from some of the more popular markets.

Football aside, all the major sports are covered very well, as are some of the minor ones. So, if the likes of Sumo wrestling, ski jumping, Lacrosse or Gaelic Football are what float your boat, you’ll be glad to know you can find them all here at bet-at-home.

bet-at-home’s Commitment to Responsible Gambling

First of all, we liked that you can impose deposit limits on your account at an early stage when creating your account in a bid to encourage Responsible Gambling.

The Responsible Gambling section of the site is called Player Protection It includes useful tips on how to gamble responsibly, such as taking breaks, not playing under the influence of alcohol or drugs, and sticking to a budget.

It also includes some explanations about how to use different Responsible Gambling tools, such as timeout periods, where you’re reminded how long you’ve been gambling for that day, setting personal deposit/loss limits, and self-exclusion, where you take a break from gambling entirely.

Finally, there are links to charities and organisations that problem gamblers can get in touch with and further info about the protection of minors from gambling.

Final Verdict on bet-at-home

To wrap up our bet-at-home bookie review, there’s plenty to like about this sportsbook that is one of the oldest ones around, having been founded back in 1999.

We’ve given them high bet-at-home ratings for offering sufficient payment options, providing a well-designed site and easy-to-use mobile app, and doing a good job of providing useful FAQS and efficient Customer Service to deal with any problems. However, customer service isn’t available 24/7.

They also impress when it comes to offering endless betting markets across lots of sports (including some that other bookies ignore), with their extensive coverage of different eSports being a particular highlight.

Still, though we can just about live with the high wagering requirements on their welcome bonus, we were pretty disappointed to see they weren’t currently running any promos at all for existing customers.

They also lose a couple of points for the fact the homepage is a little too cluttered and the fact that Customer Service isn’t 24/7 like it is at many other sportsbooks.

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bet-at-home Sportsbook Bonuses

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