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bCasino UK

1
CasinoRank
7.5
Player rating 58 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Instant play
  • Live chat is open
  • Mobile friendly
  • Live casino available
  • SSL encryption
What we don’t like
  • Limited poker games
  • Live Chat not available 24/7
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2018

Licences

UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Payz, Maestro, MasterCard, Neteller, Paysafecard, Visa, Skrill, Pay by Phone, Citadel Instant Banking

Currencies

British pounds sterling

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Phone, Visa, Payz, Instant Banking, Skrill

Withdrawal Times

EWallets: 24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 3-5 days

Withdrawal Limit

5000 GBP per week

Software

NetEnt, Evolution Gaming, Play'n GO, NextGen Gaming, Aristocrat, Playson, Thunderkick, Nektan, Betdigital, Wazdan, Elk Studios, Lightning Box, Ainsworth Gaming Technology, Fugaso, Light & Wonder, Booming Games, Blueprint Gaming, Big Time Gaming, Games Global

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

bCasino UK is an online casino where members have access to a range of games from video slots to table games to live games. Members can enjoy titles here from multiple providers which include Play’n GO, NetEnt, Microgaming, Booming Games, NextGen Gaming, Elk Studios, Nektan, and Lightning Box. The site can be played in English and can be reached instantly through a web browser or through their mobile casino. bCasino UK are licensed and regulated under the laws of the UK Gambling Commission.

Restricted Countries and Territories

The casino can only accept players from the United Kingdom, Canada, Finland, Gibraltar, Guernsey, Isle of Man, Jersey, Norway and Sweden. A full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.

Virtual Games

Members who enjoy video slots can enjoy hundreds of new and popular titles here from several gaming suppliers like Play’n GO, Microgaming, Blueprint Gaming, NextGen Gaming, Elk Studios, and Playson. Players can categorize games by each individual provider to make it easier to browse or can select the current hottest games. Titles include the Foxin’ Wins Slot, 7 Sins SlotHong Kong Tower Slot and Wild Toro Slot.

Those who prefer games like blackjack and roulette can also find games to suit here along with variants of other classic table games. These include European Roulette, Micro Blackjack, and Single Deck Blackjack.

There is also a limited selection of video pokers like All American Double Up, Joker Poker and Deuces Wild.

A small selection of other games can also be enjoyed like Hole in One and Wild Sevens.

Live Casino

Players who prefer the thrill of a live dealer can head to the casinos live rooms where games are hosted my male and female dealers. These include games like Live Blackjack, Live Roulette and Live Baccarat, open around the clock.

Mobile Gaming

bCasino UK is also fully compatible on the go so members can log in and play from a smartphone or tablet device. No app is required players simply need to open their mobile browser and enjoy.

Support

Players needing assistance can use the casinos friendly live chat facility. The live chat is open from 8 am to 23:30pm and players can also contact the casino's support team via email.

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption which keeps players personal and financial transactions secure.

They also use a random number generator to keep games fair and random.

Player Reviews

7.5
58 reviews
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Date
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Player rating
meromax
April 30, 2023
1

The casino is cheating! If they say that for a deposit of 10 euros they give 100 free spins without a wager, then this is a scam. When you unscrew them, you will not be able to withdraw money. They are blocking the output!!!

bCasino UK
May 17, 2023

Hello Meromax.

In response to your review, I would like to clarify what was already told to you by one of our support agents.

When you are given a free spins bonus, zero wagering means that you don't need to complete any wagering whilst playing the bonus.

Zero wagering doesn’t mean this is not a bonus. It is a bonus with all the bonus rules, terms and conditions attached to it, as it's still a gift given to you by our casino.

For any withdrawal, you’d need to have at least €20 available. You have no wagering and have made many deposits, so it may be this minimum amount that you didn’t reach. That would have stopped you from being able to withdraw. Nothing else is blocking you.

Lastly, I would like to once again remind the player that the use of abusive language is prohibited on our platform, as is stated on our terms and conditions. Should the player choose to continue to use abusive language when in communication with our support staff, we will be forced to block his account.

ismailbey
December 22, 2021
7

Hello, an online casino that I started very fondly, the page structure is good, the connection is fast and the deposit types are very attractive. No money problem yet :)
because I've never won

The thing that surprised me the most was not being able to reach a few games like (Razorshark +...) which is very interesting. Sometimes I go in and check if there is any addition I will continue to play there..

Pepesmooth
December 21, 2020
1

Takes too long to withdraw funds, even if you provided all the documents, and service chat is not available. Feels like being scammed little by little.

KirstD99
August 18, 2020
8

The selection of games is amazing and Kelvin on the live chat was extremely helpful when I won!
I also like the general layout of the website with the London iconic photos.

I was a little confused on how to make a withdrawal as I had a bonus offer but it was easy enough to figure out once I reread the info in the cashier.

bCasino UK
August 19, 2020

Dear KIRSTD99,

Thank you for taking the time to provide your feedback.

Firstly, we would like to congratulate you on your win and we are delighted to hear that you are enjoying the site and the selection of games available. Your positive feedback will also be passed directly to our agent Kelvin in relation to the support he has provided.

If you require any further assistance going forward, please do not hesitate to contact us via our Live Chat Support or email and we will be more than happy to assist.

We would like to wish you the best of luck and look forward to speaking with you again soon.

Kind Regards,
bCasino

meangirl40
April 23, 2020
5

Very good variety of slots, my favorite rainbow riches. Love playing.
Only use money on slots I can afford to loos. Very nice set up and loads of different choices.

Like a lot of people are saying, I 100% agree. Verified in march, put over £300 pounds on. Now making it very difficult to withdraw. As soon as my money is withdraw I don't feel like playing again. I was verified in march I wouldn't have put more money if I new it was going to be so difficult to withdraw my winnings.

Message
bCasino UK
May 3, 2020

Dear MEANGIRL40,

We would like to thank you for your kind words and the feedback you have provided.

Here at bCasino we pride ourselves on our vast selection of games from different game providers, which we are frequently adding to.

We are very sorry to hear you are not satisfied with the withdrawal process. We aim to process all withdrawals within 3-5 working days. We may request additional documents for reasons such as different payment methods being used, for example. We would like to thank you for your understanding in this matter and are always here to help.

We wish you luck going forward and if you need further assistance please contact our support staff.

Best Regards,
bCasino

bigboy67
April 7, 2020
9

Super fast withdrawal, great choice of games, excellent customer service despite chat being down due to covid-19, fast friendly e-mails that deal with your issues - great team!

No play n go games which I do personally enjoy, but loads of other greats to play and found a few new faves not played before. So not much thumbs down guys!

Message
bCasino UK
April 10, 2020

Dear BIGBOY67,

We would like to thank you for your kind words and feedback.

We appreciate your understanding regarding the current situation and hope to be operating our live chat support as soon possible.

New games and providers are frequently being added on to our site, so please keep checking for updates. We are happy to hear that you have found a few new favorite games on our site.

We look forward to seeing you online soon and hope you are keeping well. Please feel free to email us if you need any further assistance.

Best Regards,

bCasino

cailondon
March 12, 2020
9

I only joined the casino last night, Deposited £200 without using the bonus offered. Managed to get the money up to £7500 from my £200 playing my favorite game dreamcatcher:)
Received an email to send through documents for verification - all processed very quickly from prompt responses from the team. Spoke to Kelvin this morning who verified by account! great guy who helped out massively. Waiting on withdrawal currently- so will give further feedback after this is processed! Cant fault this site! Seems a good upcoming casino that will no doubt get bigger.

bCasino UK
March 23, 2020

Dear CAILONDON,

We would like to extend a big thank you for your positive feedback. We are happy to hear that your experience with Kelvin and ourselves as a team has been positive. This will be fed back directly.

We would like to wish you the best of luck and look forward to speaking with you again soon.

Best Regards,
bCasino

Staceymh91
November 28, 2019
10

I dealt with Kelvin and had a really good experience, it was like talking to your friend, he even went as far as congratulating me on pregnancy, They are a lovely group of people and go the extra mile to help you if you need it! My issue was dealt with straight away and there was no messing around! The payouts are really good and bonuses are not shy like they are on other casinos, it pays fairly! It’s just straight forward and easy to use.

There is nothing I can honestly say I don’t like, maybe could be better with more megaways games like safecracker perhaps just because it’s my favorite game!

bCasino UK
December 16, 2019

Hi STACEYMH91,

We appreciate the kind words and amazing feedback that you have provided regarding your experience with Kelvin and ourselves as a team. This will be fed back directly.

In relation to the games onsite, we are frequently adding new games and providers to our selection, so keep a look out for new additions appearing.

We would like to wish you the best of luck for the future.

Kind Regards,
bCasino

Inactive user
October 8, 2019
9

The online chat support staff are helpful and friendly. The site is easy to navigate and they pay when you win.
I trust them now that I have played with them for a while.
Hope they stick around and grow.Very ☺

Can't place side bets on blackjack tables and sometimes
There are glitches when trying to play certain table games.I can't really fault them. More live streaming would be good.

bCasino UK
October 28, 2019

Hello there,

We would like to thank you for your kind words and the feedback you have provided.

Here at bCasino we are always adding more games and game providers to our system so stay around. Happy your funds were received to you easily and quickly.

We wish you luck going forward and we are here if you need anything.

Best Regards,
bCasino

Lisad78x
August 24, 2019
10

Amazing customer support
Great bonuses
I could go on all day if I’m honest as love the games/ layout etc and I’ve never had a problem in the year I’ve played.
Also helps that the first day I joined I only deposited 10 to “try it out” won over 8000 from that stingy tenner! And the wins just keep on coming 🤗🤑.

bCasino UK
August 29, 2019

Dear Lisa,

We would like to thank you for your positive feedback.
We are very happy to hear that you have had such a great experience playing at our casino.

Best of luck going forward and we hope to speak with you again soon.

Kind Regards,
bCasino

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