- Instant play
- Live chat is open
- Mobile friendly
- Live casino available
- SSL encryption
- Limited poker games
- Live Chat not available 24/7
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bCasino UK Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
bCasino UK is an online casino where members have access to a range of games from video slots to table games to live games. Members can enjoy titles here from multiple providers which include Play’n GO, NetEnt, Microgaming, Booming Games, NextGen Gaming, Elk Studios, Nektan, and Lightning Box. The site can be played in English and can be reached instantly through a web browser or through their mobile casino. bCasino UK are licensed and regulated under the laws of the UK Gambling Commission.
Restricted Countries and Territories
The casino can only accept players from the United Kingdom, Canada, Finland, Gibraltar, Guernsey, Isle of Man, Jersey, Norway and Sweden. A full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.
Mobile Gaming
bCasino UK is also fully compatible on the go so members can log in and play from a smartphone or tablet device. No app is required players simply need to open their mobile browser and enjoy.
Security and Fairness
When it comes to security the casino uses a high level of SSL encryption which keeps players personal and financial transactions secure.
They also use a random number generator to keep games fair and random.
- E-Wallets 24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Members who enjoy video slots can enjoy hundreds of new and popular titles here from several gaming suppliers like Play’n GO, Microgaming, Blueprint Gaming, NextGen Gaming, Elk Studios, and Playson. Players can categorize games by each individual provider to make it easier to browse or can select the current hottest games. Titles include the Foxin’ Wins Slot, 7 Sins Slot, Hong Kong Tower Slot and Wild Toro Slot.
Those who prefer games like blackjack and roulette can also find games to suit here along with variants of other classic table games. These include European Roulette, Micro Blackjack, and Single Deck Blackjack.
There is also a limited selection of video pokers like All American Double Up, Joker Poker and Deuces Wild.
A small selection of other games can also be enjoyed like Hole in One and Wild Sevens.
Live Casino
Players who prefer the thrill of a live dealer can head to the casinos live rooms where games are hosted my male and female dealers. These include games like Live Blackjack, Live Roulette and Live Baccarat, open around the clock.
Support
Players needing assistance can use the casinos friendly live chat facility. The live chat is open from 8 am to 23:30pm and players can also contact the casino's support team via email.
Complaints
Read the complaints other players have left for bCasino UK. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear BETXIV, We would like to thank you for your kind words and the feedback you have provided. If you have an issue with any of our bonus codes in the future, just speak to our agents via the live chat system or failing that, you can email us and we will be happy to take a look for you. We wish you luck going forward and are here if you need anything. Best Regards, bCasino
Joined the casino today. Deposited quiet a bit £2.5k, managed to get the money back to get level. Cause I was a new player received a call from Tom just to check everything was ok. Great service. Received an email to send through documents for verification, done and had an email back within half hour to confirm account was verified. Again great service. It all rests on the withdraw now, if this is processed today then I can’t fault the casino, they would have done everything spot on. Given 10 stars but will depend on withdrawal.
Nothing negative as of yet, just awaiting the withdrawal. If the withdrawal is processed today then no negatives whatsoever. If it’s not then I will update the review to reflect this.
Dear Guv2019, We would like to extend a big thank you for the positive feedback you have given us. We are proud to hear that we are providing the best level of player support we can and your kind words will be passed on to Tom. We would like to wish you the best of luck and look forward to speaking with you again soon. Best Regards, bCasino
Live chat!!!! went on spoke to KELVIN who dealt with my problem in a quick and efficient manner, unlike most live chat on sites. I was more than happy with the service.
Bonuses not crediting, bonus codes do not seem to work that well which is a bit of a pain sometimes, and some of the games run a little slow also sometimes
Dear DEZZI221, We are grateful for your very kind words and are happy that you have received an excellent customer service experience from Kelvin. Your feedback will be sent to him directly. Thank you for your feedback regarding bonus codes and the speed of the games. We can always assist you and resolve any issues you are experiencing by either sending us an email or by coming to our live chat chat facility. We hope that you continue having a positive experience with us. We look forward to hearing from you soon. Regards, bCasino
Great bonuses, amazing customer care team and an overall great choice of games and a great experience. Will certainly be passing on a good word to people
Would like more main stream providers, novomatics, bgt and a few more megaways. But I suspect there coming? Other than that it is all good and I can’t conplain about anything.
Dear JPJ2019, We would like to extend our appreciation and gratitude for you very kind review. As a casino, we strive to provide the best customer service possible and we are happy that we have lived up to our high expectations. Thank you for your feed back regarding game providers. We can confirm that we are expecting to add to our selection very soon. We hope that you continue having a positive experience with us, and as always, any feedback is welcome. We look forward to hearing from you soon. Regards, bCasino
The genuine care for customers is 2nd to none Rhian is lovely extremely helpful and very clear on any queries i needed to know thanks
Dear TEDDY312, Thank you for your positive review. We're really happy that Rhian was able to assist to you and provide you with an excellent level of customer support. You're kind feedback will be passed on to her directly. We look forward to seeing you again soon. Thanks for playing and good luck. bCasino
Amazing customer service from Kelvin! Fun games and a great payout for me 😁
It would be nice if live chat was on more often, however the courtesy calls and prompt email replies made up for this!
Dear BINXYBOO, Thank you for your wonderful feedback. We are delighted to hear that Kelvin provided you with amazing customer service and you are enjoying your time with us on site. Many congratulations on your win! Thanks for playing, bCasino
Deposited here a few times first time I deposited and won 400 then they voided it due to playing 10% wagering and 100% wagering games, they payed half out of goodwill. Then deposited again and kept the list of slots next to me the ones that only count 100% towards wagering and managed to make a cash out and it was processed within 2 days with no issues and recieved my winnings the following day.
Bonus terms are a bit strange so if playing with bonuses with this casino please read the terms and conditions as it could cost you big time if you have a big win !
Dear BOMBER12 Thank you for taking the time to leave your honest feedback. In relation to our terms and conditions, we appreciate your understanding regarding this and glad that we were able to come to resolution with your winnings. If there is something that you are not too sure about going forward, we have a friendly customer support team ready to help you on our live chat system. We look forward to seeing you again soon. Thanks for playing and good luck! bCasino
Good selection of games, helpfully chat, speedy withdrawals instant-2days once verified. Regular codes via email
Some code dont work but chat add them took less then 5 mins
Dear Dantina, Thank you for your review. Our aim is to ensure that every player has great experience with us at bCasino. It's great to hear you are enjoying the games and promotions available. Please do not hesitate to contact us if you require any further assistance going forward. We look forward to seeing you again soon. bCasino
I like the versions of blackjack nice outlay good games.
When I joined asked how long withdrawals took, this site has a 3 to 5 day pending period. Wow full service needless to say I didn't make any deposits. I have never heard of this length of time pending what's joke.
Dear Charmer11, Thank you for your feedback. We appreciate your kind words on our Blackjack games and the layout. In regards to the withdrawal process, we do advise that our pending time for withdrawals can be ''up to'' 3 working days. This is so we can make sure that all processes are completed diligently. If you have any more questions we would be happy to answer them. Kind regards, The bCasino Team
Great customer service; they couldn't be more helpful.
Not a huge range of games, plus a lot only count 10% of wagering requirements if you're playing with bonuses.
Hi HERALDESS, Thank you for your lovely feedback. We are delighted to hear that our support team are working hard to make sure all of our players receive a professional and personal service. We are looking to always improve and evolve our product in the best way possible and that may include adjusting wagering contributions, adding games etc. We are advising all of our players to stay tuned! If you do ever have any issues please feel free to contact us. Regards, bCasino
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The customer service is excellent and fast replies.
The format of the site is also appealing and smart.
Plenty of games and also looking forward for other providers such as BTG, Blueprint and others.
The only issue I had was that the deposit bonus code did not seem to show me error once I managed to deposit within the limit it can only suffice therefore did not receive the bonus itself..