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Atlantic Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Atlantic Casino Review

  • Completely instant-play
  • Features a wide range of slots and casino games from multiple providers
  • Contains a real live dealer casino with both English and Spanish tables
  • 24/7 support provided through live chat, international phone, and email
  • Secured with SSL encryption
  • Proven fair by GLI
  • Unavailable to residents of Israel, Singapore, Turkey
  • Phone calls may incur international calling fees
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General info & Latest Promos
Website http://www.atlanticcasinoclub.com
Established 2015
Owner Game Tech Group N.V.
Casino Promotion

Atlantic Casino is a multi-platform online casino inspired by the flashing lights and big action of Atlantic City. It features an extensive selection of slots and other casino games from Betsoft, 1x2Gaming, Amaya, Gamescale, Thunderkick, and Elk Studios, all in an instant-play format. Atlantic Casino is licensed by the jurisdiction of Curacao.

Restricted Countries and Territories

Atlantic Casino does not accept players who reside in Israel, Singapore, Turkey, or the United States.

Virtual Games

The selection of slots at Atlantic Casino is diverse. The site offers leading titles from many of the world’s top game providers. Among these are hit bonus video slots like Event Horizon slot, Superman slot, Dr Jekyll and Mr Hyde slot, Merlin’s Millions slot, Medusa II slot, and many more. There are also some classic three-reel slots available like Fashion slot and Olympia slot.

In addition to its live casino offerings, Atlantic Casino features a number of virtual card and roulette games. Among these are Blackjack, Blackjack Switch, Roulette Pro, American Roulette, Pai Gow Poker, Caribbean Poker, Oasis Poker, Baccarat, and Casino Hold’em Poker, among others.

Those who enjoy playing video poker will find a number of colourful games at Atlantic Casino, some of which offer themes similar to those found in slots. Among these are Jacks or Better, Deuces Wild, and Caravan Poker.

Atlantic Casino also features several specialty games. These are split into two main sections: scratch cards and action games, which include Keno and Virtual RaceBook 3D, among others.

Live Games

Players who want a more realistic online gaming experience can try their luck in Atlantic Casino’s “Live Casino” section. This area offers real games of Live Blackjack, Live Baccarat, Live Keno, Live Lottery, and Live Roulette streaming from a professional casino studio, in both English and Spanish. Players can see the dealers and recent game statistics in the game lobby.

Support

Atlantic Casino provides players with 24/7 customer support through a number of different methods. The easiest for most inquiries is Live Chat, which is available right on the casino website. Players can also email the casino or give them a call through an international phone number.

Security and Fairness

Atlantic Casino protects its players with the industry standard of SSL encryption. This technology prevents anyone from being able to read sensitive information sent to the casino for registration, logging in, depositing, and withdrawing.

All of the games at Atlantic Casino are rigorously audited by the experts at GLI. This auditing procedure shows that all of the games are fair and genuine. Players can review the most recent audit certificate by clicking the “Gaming Labs Certified” lab on the bottom of the website.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.atlanticcasinoclub.com
  • Software

    Amaya (Chartwell), Betsoft, Elk Studios, 1x2Games, Gamescale Software, Thunderkick, NetEnt, Novomatic
  • Deposit Methods

    4B, Bank Wire Transfer, ClickandBuy, Diners Club International, Entropay, Euro6000, GiroPay, Maestro, MasterCard, Moneta, Multibanco, Neteller, Nordea, Paysafe Card, QIWI, SafetyPay, Skrill, Sofort, TrustPay, Ukash, Visa Electron, WebMoney, Western Union, Yandex Money
  • Withdrawal Methods

    Bank Wire Transfer, ClickandBuy, Entropay, Maestro, MasterCard, Neteller, Nordea, QIWI, Skrill, Visa, Visa Electron
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 10 days

    Bank Transfers: 5 days

    Cheques: Not offered

    Pending Time: 5 days

  • Withdrawal Limit

    EUR 5,000 per month
  • Affiliate Program

    AffPower
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Israel
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play
  • Manual Flushing

    No
  • RTP

    Audited by GLI
  • Currencies

    Australian dollars, British pounds sterling, Canadian dollars, Euros, Russian rubles, South African Rand, US dollars
  • Languages

    English, French, German, Italian, Russian, Spanish
  • Licences

    Curacao
  • Company

    Game Tech Group N.V.
  • Established

    2015
  • Live Chat

    Yes
  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
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Atlantic Casino Reviews by Players

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commanda 2 reviews
United Kingdom
Message
Reviewed on December 13, 2016

DISLIKED

Massive scam do not join this site, this is honestly a scam site.

I deposited several times and win nothing, then I get a phone call from Atlantic casino club telling me that my next deposit I will get a %100 match so I deposited and did not receive the the %100 match or any kind of match (also loosing my deposit), so I logged on the next day and have 7.50 euro's in the my atlantic account so I thought to myself I will play this 7.50 then close my account, but actually managed to get to 93 euro's with a struggle, then I withdraw this, I couldn't withdraw to my card I used to deposit with because apparently I had not deposited in the last 6 months with this card, which I had because I hadn't even been on the site for 6 months and it was the only card I used to deposit.

Anyway 4 or 5 days later after I performed the withdrawal of 93 euro's I received an email that my withdrawal had been denied, so I logged on and contacted support and was told the minimum withdrawal is 100 euro's, fine so I managed to get to 140 euro's and again withdraw this, 3 days later another email saying my withdrawal was denied, contacted support again then I was told this " You had irregular play, you had bet more than 30% of the amount and you were switching games, so your withdraw was cut. "

Firstly they should not have let me continue to deposit, it's not stated in the terms and conditions anywhere, the slots are laggy , the support are rude and unhelpful and now I have lost out on my deposits.

Do not join this site unless you want to be scammed!!!
colin 52 reviews
Message
Reviewed on September 16, 2016

LIKED

They do have some slots from nextgen and about 6 other providers and they offer a lot of bonuses.
Live chat are always online ( but they do tell you lies)

DISLIKED

When you join and log in the netent slots are no longer there.
Trying to withdraw is a major issue. You can't withdraw onto your depositing card must do a bank transfer and then the demands start for documents after days of sat pending:
You send them and just get emails asking for the same documents.

I just cancelled my withdrawal as was sick of it and then lost it and will never put another penny in this casino.
Avoid at all costs
Peter H. 12 reviews
Ireland
Message
Reviewed on June 6, 2016

LIKED

Nothing about this site... I had a bonus i didn't even ask for and ended up spending more money than i could afford... people on live chat told me i was nearly there to getting bonus... but lost all. You can't win... some of these games just take take take... no regulation to say what their win percentage is...

DISLIKED

I have a gambling problem and suffer bi polar disorder- I want to be barred from their entire system, I am on medication and see a doctor. I am the most vulnerable kind of gambler as I am in no way in control. Just lost 250 euro. I have no money now. Don't play here... update if and when i get barred from their site and all the other sites under the network they are under (game tech group). No mental health screening... this site is pure evil.
Afi4wins 2032 reviews
Malaysia
Message
Reviewed on April 14, 2016

LIKED

Okay, what do I like about Atlantic Casino? Any idea? Yes, of course, their free no -deposit bonus, 15 Euros in this case to be exact. If you don't like this, then you must be blardy rich, or I am blardy wrong! Hehehe. Doesn't matter which is which. I liked it, so I took it, but I was like a fool. Players from my country are not eligible to withdraw any winnings from this no-deposit bonus. What the 'f'. They twisted my arm and I didn't even know it, until a little later! Ah, what the heck, as long as I could play for free, even if only for a few short minutes.

The Live Chat box would come on right after logging in, but I don't really like it this way, because with my slow ISP, it slowed down the other unfinished uploading processes very badly. Furthermore, I wasn't in need of any assistance at that point in time, so it was actually an annoyance for me. Live Chat should only come in when clicked upon, not before. Nonetheless, the host was friendly and lively enough when I did called for assistance.

My 15Euros and my 91.25Euros deposit+bonus money provided a nice starting bankroll, but it didn't last very long. Every dollar and cents were spent on games that weren't in a mood to give nice payouts, so I eventually lost all of it

DISLIKED

Have you read the casino's T&C? I mean, really read all the terms, especially their bonus terms? If you have, then you'll probably shake your head too. I did, and I couldn't shake it off either. Needless to say, Atlantic Casino isn't the only one with those kind of terms and conditions. All casinos belonging to Game Tech uses the same T&C. so if you don't like one, you'll have to dislike all the others too. Sadly to say, this is true for me. I kinda like certain Game Tech's casinos, but some things don't change, no matter whichever place you choose to play, so all casinos in the group fall prey, for better or for worse!

Remember how I commented on how certain casinos do not have any real-time wagering tracking system? Well, Atlantic Casino is one of them, and I simply hate not being able to see or know how much of the wagering I have done or need to be done. Playing blindly can be good, if you're lucky, but disastrous if you're not! I've learned this all the way back since my early Playtech days, where I would play with one eye always on the wagering indicator. It gives me better control on when I could play with big bets and when I should not. Without it, I'm kinda left with one arm broken! Nosirree...that's no way for me to play, not ever!
Reviewed on April 10, 2016

DISLIKED

I signed up maybe 3 months ago as they offered a $10 no deposit bonus for new players, so I thought I'd try them out. Of course the bonus was gone at a blink of an eye playing Drive at minimum bet, I logged out as I thought it was a bad luck day.

2 hours later I start getting phone calls from some guy with an Indian accent from Atlantic casino customer support. Straight away I hang up. But I keep getting phone calls & this is just unprofessional & something seems really dodgy about this outfit.

Why have they got 7 stars in this forum. They need to be blacklisted ASAP.. To many rip offs happening around the world & they need to GTFOH
farida 1 review
Bangladesh
Message
Reviewed on March 27, 2016

LIKED

They will show their true colors after 5 days pending periods if you request any withdraw!!

DISLIKED

They don't pay winnings after request any withdrawal. Support team is very poor and unprofessional. They are big liar and will void your any winning for some false excuses. In a single word Atlantic Casino is a "SCAM".
columbine 2 reviews
Netherlands
Message
Reviewed on March 23, 2016

DISLIKED

I wish i look to the reviews before I made an account whit Atlantic, I had free spins for 3,80 and win a lot witch I weggerd and than I had 180 euro on my balance free play. And now they say that I have to pay 50 euro to get 100 euro, and I say why not 10 euro and get the rest of the money which I won and waggerd but they say you can only get 50 euro. I say what will happen whit the rest of the money, they say i can never whitdrawal the amount and they say no you can play whit it. Omg.
6044jason 1 review
United Kingdom
Message
Reviewed on February 25, 2016

LIKED

Absolutely Nothing. This casino is there to steal your money and be of absolutely no help at all when you have a problem.

DISLIKED

Avoid at all costs.

I won 1200 Euro from a 30 Euro deposit. I contacted chat after depositing to check what my max bet was with my bonus, they told me 29 Euro. I played and won 1200 Euro then withdrew. They cancelled withdrawal and told me I have exceeded max bet (I only did max of 3 Euro) I sent them a copy of the chat and they said it doesn't matter what their staff tell me, t&c's overrule. Basically, they can tell you whatever they want on chat and lure you into breaking the terms and then steal your money.

Not helpful at all in resolving the complaint, not one little bit.
Inactive user
Reviewed on January 11, 2016

LIKED

I don't like nothing.

DISLIKED

Poor casino, wont close account permanent. Account open when you request, so there is no responsible gaming. How this is possible, beware this casino group! I don't think this casino group won't pay even winnings.

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