Atlantic Casino - Refusing payment of legitimate 10,000 win!

The 04/14 day I loaded 20 Euros by debit card on the atlantic casino site and fortune has honored me with a scratch card from 10 thousand euro. Under the ticket references
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Soccer Match
In our terms and conditions I had read that they would not pay more than 5000 euro every 30 days; so I made a withdrawal request of only 5000, sending supplied the required documentation. Because I had doubts about the payments, 5000 I was on the account I played them and won other about 2700 euro. After two days I come mails in which he tells me that the levy could not get in because the payouts were derived from play is incorrect and just to round off I find even the bill of 5700 cleared the game, or rather with the original 20 I was, as always the result of the game is not regular. As reported happened a few days ago and on the home page of the site still appears in my nick (the same that I use here) with payouts made. In short, not only they do not have paid anything to me but also reset the winnings.