Argo Casino Complaints

Not paid since April 18th. Chat is rarely answered. Standard answers, wait, we will pay soon. I've been waiting for almost 2 months now.

There are 3 requests for withdrawal, for different withdrawal options. None were paid. Should be in the amount of about $ 200 in equivalent. But replenishment is accepted as before.

Looks like they've become a scam.

Won 100€ with betting and got a limit on every match with max. 1€ placeable bet so I decided to withdraw because there was no reason to bet with 1€. I deposited via bank card and they refused to pay out to bank card. They told me to choose another option. I chose Neteller but it didn't work so they told me to choose another option so I chose cryptocurrency. I'm waiting for my cryptocurrency withdrawal for 24 days. They keep saying to wait.

Hello,

I have an issue with Argo Casino.

I requested a withdraw got the confirmation letter

"Dear danil,

You have requested a withdrawal in amount of 250 eur via Neteller. All withdrawal requests will be processed in accordance with terms and conditions."

They terms says up to 24-48h but my request has not been sent yet, the live chat has to be open 24/7 but its down and on my email they just say wait no timeframes given. My account fully verified, I'm veteran online gambler with 10-15 years experience. its been 4 days sence i request the withdraw please help.

I made withdrawl at 11.01.2022. It was just 163 euro (all my money left in this bookie).

Didn`t get it till today, everytime they say on the chat : "Your requests are in the queue for processing ."

It is not funny joke. More than 40 days it is not acceptable time of money withdrawl in today industry.

I want all my money back, then I will never go on their site anymore

I requested 2 withdrawals (399 and 310 euro) to my card on 17 january and they are still pending. Actually date of withdrawal for 999 euro was 29 december 2021 but casino asked by e-mail to split it into pieces and 290 euro of that sum were paid, living 709 euro. Same issue as in other complaints with this casino, I'd like to receive my money in reasonable time (T&C of argocasino say it should take 48 hours not 2 months).

I am waiting since 29.11.2021 on the 250 withdrawal.

There is 2nd time when I am making a complaint here.

More than one year ago they finally pay me after more than a month of waiting.

Unfortunately, because I am from Poland and there are not many companies which accept players from my country I came back to them something like 2 months ago. They paid me finally last time yes?

The last time they were telling me that they are implementing a new fast payout system for cryptocurrency ... I finally get money via bitcoin so I thought that they finished it.

Now I am waiting one month on bitcoin withdrawal (my account is 100% verified and my BTC address also).

The Support team gave me answers like this after this time "Department is doing everything possible to complete the processing of your request." :D

Department is doing everything possible to complete 250 euro but they are failed for now.

Be careful of Argo Casino, they are not trustworthy. Hope it will be solved finally soon

I have withdrawals pending for almost one month. They say I’m in the queue and my withdrawals will be processed. I just want my money, I don’t trust this website anymore. It looks like a scam. I don’t know what’s going on with this website but I don’t recommend it. Also, I have some friends with the same problem, they send the same answer to everybody.

Hi

On September 8, I made a withdrawal of 4000 Ron at Argo Casino but I still haven't received any money. As you can see in the pictures I attached on September 25, the withdrawal is not processed yet because it can be dated.

The account is verified so it cannot be a problem.

I sent several emails to the support team but each time I answer the same without receiving concrete information.

Due to the casino's policies, I had to opt for bitcoin, so it can't be about the duration of the bank transfer.

Please help me.

Thank you in advance.

In 2019 I created my account at Argo casino and won a nice amount of 2100 euro. In the next months I tried withdrawing my winnings after I successfully verified my account, but I did not receive the payment. In 2020 the money sat in my account balance, from January 2021 I made several withdrawing attempts but the transaction always showed in my cashier with the status pending...My last withdrawal was made on 02.06.2021 and since then, the status is still pending. When I reach customer support they always are saying the same thing, that they have many transactions and that they made a new request on my part to the finance department. I think they have some kind of template for customers that request their winnings to be paid. Please help Askgamblers

On July 17, 2021, 3 requests were created to withdraw funds to the Piastrix wallet in the amount of 45,000 rubles, but the money is not withdrawn, more than 10 days have passed. I withdraw to my wallet. When contacting the financial department and the support service, the answer is one, we need more time. to process the request.

That is, I understand that this casino does not have a withdrawal function. They do not care about their audience, I cannot understand one thing as a casino with a good reputation does not withdraw funds.

One month ago I made a withdraw from argocasino.

My account has been vitrificated before. On the chat all the time they told that they will check it then they sad withdrawal will be done ASAP. And as you can see it hasn`t been done since one month.

How much time I have to wait for it? Bitcoin withdraw shouldn`t take you more time than 1 day.

I hope @askgamblers you could help me and I will finally get paid from them.

Greetings,

michalz91

Requested 3 withdrawals to Skrill which should be processed in 24 hour,s but now is already 8 days and still no money received.

Contacted their live chat but been told they will process it as soon as possible.

In other words - even support don't know when they will send me my money.

Many other players also have problems with getting money out of Argo Casino so something should be done by major casino sites promoting them, for Argo Casino to start treating withdrawal request with importance.

I requested 1980 eur withdrawal separated in 2 parts (995 and 985 EUR) on 28 january 2021, but until today 985 euro is still not processed and shown as pending on casino site (67 days). All payment details are usual - same card I used many times to deposit and to withdraw before.

When I contacted support I received this answer "Your withdrawal request is currently in the process of being processed.I send your request again.At the moment, the Finance Department is under heavy load.."

The answers by support are the same every time.

I'd like to receive my winnings as soon as possible as 67 days is enough waiting for me.

Hello.

Still waiting for my 498e withdrawal, all documents are verified but still waiting now about 2 weeks. Always same copy-paste answer ("we have many withdrawals'') when I try to ask in livechat what takes so long.

I don't know anymore what I can do? They offer me some bonuses and when I play they don't pay me winnings...

I made my withdraw on (13-01-2021 10:03:26) its 71 days now. I try to connect them through Live chat but I only get copy paste answers all the time that they are experiencing high demand on withdraws, that ''financial team'' will proceed this withdraw in shortest time, that I need to wait a little longer etc.

Then I ask who I can contact to get some detail or exact info when I get my withdraw they told me that I can try to ask in support email what I do back to back a lot of times until I get answer that I need to contact about this for this issue in Live chat!

So it's complete nonsense no one gives me any answer why/when/if I get my money ever back, its 71 days now and they keep me bouncing with same answers and back and fourth from Live chat to email!

And yes my account is fully verified!

I won 960 euros on ArgoCasino at the end of January. My account was verified and I put my winnings on the withdrawal. Its been 2 weeks and I still haven`t received my winnings. The casino supports says that I should patiently wait. But I haven`t received any e-mails. And the funds still remain on my casino account. I would like to ask AskGamblers team to help me receive my winnings. I attached screenshots that prove above.

Hello as of this moment i have a 10 days delay of my 670 euro withdrawal . I attached a file with the date and sum of the withdrawal . I asked them numerous times when i am gonna be cashed out , but with no success . all the say is : we are sorry , there are to many withdrawal request and so on . its the same comedy all over every day , so i hope i will get some help here . Thank you very much and have a nice day .

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