I have withdrawals pending for half month
At the moment Argo is not paying at all. My withdrawal request has been unchanged for more than 15 days. In the live chat, they congratulate you on your winnings, they say that information was once again transferred to the financial department about your request to pay out the winnings, but after that nothing happens.
A few days pass, you write to the live chat again, and they write to you all the same again. Every time they only say to wait for payment, but nothing changes.
Piastrix 130.00 eur 01-11-2021 04:24:00
Piastrix 100.00 eur 03-11-2021 06:17:01
Piastrix 60.00 eur 05-11-2021 05:17:23
Transcription of yesterday's live chat:
Thanks for waiting! There are some delays in processing withdrawal requests due to the large number of active requests. There is no intentional delay on our part. I have informed the Finance Department again about your application. Please do not worry, the withdrawal of funds will be processed, I also want to inform that users receive their winnings, we are doing our best for this. Please look forward to receiving funds.
And the same thing every time, with slight variations. And there are still no payments
A few days pass, you write to the live chat again, and they write to you all the same again. Every time they only say to wait for payment, but nothing changes.
Piastrix 130.00 eur 01-11-2021 04:24:00
Piastrix 100.00 eur 03-11-2021 06:17:01
Piastrix 60.00 eur 05-11-2021 05:17:23
Transcription of yesterday's live chat:
Thanks for waiting! There are some delays in processing withdrawal requests due to the large number of active requests. There is no intentional delay on our part. I have informed the Finance Department again about your application. Please do not worry, the withdrawal of funds will be processed, I also want to inform that users receive their winnings, we are doing our best for this. Please look forward to receiving funds.
And the same thing every time, with slight variations. And there are still no payments
Argo Casino Complaint Stats
Resolved
42 / 48
Avg. Amount
$1,987
Avg. Complaint Duration
7 days
Avg. Response Time
2 days
Argo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 39 out of 45 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.