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Argo Casino - Skrill withdrawal delay 11 days

RESOLVED
Complaint Info
Disputed casino Argo Casino
Reason Delayed payment
Amount € 500
BlueHornet Slovenia
Posted on July 14, 2021

Requested a Skrill withdrawal on July 1st 2021 but still no money received.

Since Dec 2020 their withdrawals in average took around 3 weeks, despite their website still says withdrawals take 24 hours.

Why is this casino still rated so high with weekly new complaints of many players not getting paid, even after a month from requesting a withdrawal?

Posted on July 14, 2021

Dear BLUEHORNET,

The withdrawal request has been processed by the finance department.

Best Regards,
ArgoCasino.

AskGamblers
Posted on July 18, 2021

Dear @BlueHornet,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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