985 Euro not paid from 28th of January 2021
I requested 1980 eur withdrawal separated in 2 parts (995 and 985 EUR) on 28 january 2021, but until today 985 euro is still not processed and shown as pending on casino site (67 days). All payment details are usual - same card I used many times to deposit and to withdraw before.
When I contacted support I received this answer "Your withdrawal request is currently in the process of being processed.I send your request again.At the moment, the Finance Department is under heavy load.."
The answers by support are the same every time.
I'd like to receive my winnings as soon as possible as 67 days is enough waiting for me.
Argo Casino Complaint Stats
Resolved
42 / 48
Avg. Amount
$1,987
Avg. Complaint Duration
7 days
Avg. Response Time
2 days
Argo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 39 out of 45 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.