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Argo Casino - Delayed payment since one month

UNRESOLVED
Complaint Info
Disputed casino Argo Casino
Reason Delayed payment
Amount € 1500
Pregnon24 Côte d’Ivoire
Posted on October 29, 2021

I have withdrawals pending for almost one month. They say I’m in the queue and my withdrawals will be processed. I just want my money, I don’t trust this website anymore. It looks like a scam. I don’t know what’s going on with this website but I don’t recommend it. Also, I have some friends with the same problem, they send the same answer to everybody.

AskGamblers
Posted on November 2, 2021

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Posted on November 5, 2021

Dear PREGNON24,

I will forward your request to the finance department. We apologize for the delays.

Best Regards,
ArgoCasino.

Pregnon24 Côte d’Ivoire
Posted on November 5, 2021

I want my money and also I want to withdraw the 1100 € which remains on my account. I have contacted the finance department by email several times, but they have not done anything. a site which claims to validate withdrawals within 48 hours and which delays more than a month is unreliable. If you have financial worries look for collaborators or declare bankruptcy and close your page instead of having fun with your customers' money.

AskGamblers
Posted on November 9, 2021

Dear Argo Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Pregnon24 Côte d’Ivoire
Posted on November 9, 2021

I didn’t received my payment yet.
I’m still waiting for the casino to process my payment.

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