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Argo Casino - 35 days delay on 709 euro withdrawal

UNRESOLVED

Complaint Info

Disputed casino

Argo Casino

Amount

€ 709

elenanad Georgia
Posted on February 22, 2022

I requested 2 withdrawals (399 and 310 euro) to my card on 17 january and they are still pending. Actually date of withdrawal for 999 euro was 29 december 2021 but casino asked by e-mail to split it into pieces and 290 euro of that sum were paid, living 709 euro. Same issue as in other complaints with this casino, I'd like to receive my money in reasonable time (T&C of argocasino say it should take 48 hours not 2 months).

Posted on February 25, 2022

Dear ELENANAD,

Your withdrawal requests will be processed as soon as possible. Sorry for the inconvenience.

AskGamblers
Posted on March 1, 2022

Dear @elenanad,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

elenanad Georgia
Posted on March 1, 2022

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