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Argo Casino - Delayed payment for two weeks

RESOLVED
Complaint Info
Disputed casino Argo Casino
Reason Delayed payment
Amount € 960
Felaodasu Finland
Posted on February 12, 2021

I won 960 euros on ArgoCasino at the end of January. My account was verified and I put my winnings on the withdrawal. Its been 2 weeks and I still haven`t received my winnings. The casino supports says that I should patiently wait. But I haven`t received any e-mails. And the funds still remain on my casino account. I would like to ask AskGamblers team to help me receive my winnings. I attached screenshots that prove above.

Posted on February 12, 2021

Dear FELAODASU,

The finance department has been processed your withdrawal request.

Best Regards,
ArgoCasino.

AskGamblers
Posted on February 16, 2021

Dear @Felaodasu,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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