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Terminated

Aladdins Gold Casino has been terminated due to being unresponsive. Consider these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
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Aladdins Gold Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 41 Reviews
6.3/10
41 Reviews
Complaint Response 23 Complaints
2 days avg. 23 Complaints
What we like
  • Variety of RTG Games
  • 24/7 support through live chat, email, and toll-free phone
  • Secure encryption
  • Regularly audited by TST
What we don’t like
  • Toll free phone only for US players
  • Some of the games run with Flash
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Aladdins Gold Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.aladdinsgoldcasino.com
Established
2009
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Download, Instant Play, Mobile, Crypto Casino

Aladdin’s Gold is an online casino owned by The Club World Casino Group, and it is licensed by the government of Curacao and the Kahnawake Gaming Commission. It is an RTG Casino, meaning that it offers a variety of games from the well-known Real Time Gaming software provider. Players can choose to play in download mode, or Instant Play mode or on their mobile devices. US players are also welcome at this friendly online casino.

Restricted Countries

Due to strict regulations, Aladdin’s Gold Casino is unable to provide gaming services to players in Costa Rica, Israel, France, Netherlands Antilles, Russian Federation, Romania, Hungary, Australia and United Kingdom (Inclusive of Northern Ireland, Channel Islands, and Isle of Man).

Virtual Games

The games at Aladdin’s Gold Casino are designed to deliver the most realistic experience possible and uses gaming software developed and licensed by Real Time Gaming (RTG). Their gaming portfolio includes popular slots such as Aztec Treasure slot, Cleopatra’s Gold slot, and Pay Dirt slot.

However, if you are a table games fan, you can enjoy rounds of Blackjack, Baccarat, Red Dog, Roulette, Keno and other exciting casino games.

There’s a good offer for all of you who enjoy playing video poker too, with games such as Jacks or Better, Deuces Wild, Joker Poker, Pai Gow, and other.

Mobile Gaming

Players can enjoy a good selection of games on the go at Aladdin’s Gold Mobile Casino. There is a choice of slots available which include mobile versions of Loch Ness Loot slot, High Fashion slot, Coyote Cash slot, and Enchanted Garden slot, as well as Keno and Blackjack. Games are compatible on Smartphones and Tablet devices.

Support

If you come across any problems or simply have any questions, feel free to contact Aladdin’s Gold Casino’s Customer Service via Live Chat, phone, or e-mail. For US players, there is even a toll-free phone number. The efficient team of professional will come to your aid quickly and efficiently as they are available round the clock. There is also a page dedicated to FAQ.

Security and fairness

Aladdin’s Gold Casino is committed to protecting your privacy, so that your gaming experience is a pleasant and secure one. They use the very latest encryption and secure communication techniques to ensure the security of your casino account and your personal information.

The games are also regularly checked for fairness and randomness by the well-known Kahnawake Gaming Commission and by TST as well.

StallCation

Complaints

Read the complaints other players have left for Aladdins Gold Casino. Learn more about complaints.

Show all complaints
Aladdins Gold Casino - Terrible chat support

usually they give really good service but today one of the chat operator is just having a super bad day as i used up their RPLS70CLUCK coupon (i can used it for 4 x) and i did finish using it all 4 x , now i am out of deposit coupon so i went to chat trying to see what other deposit coupon is available,without looking into my account he just blow me off offering me the same coupon again..i asked him if he actually look at my account or not ?he said he did..which is a big lie,cos he respond with this "cluck "coupon within second of my request for the coupon and if he did look into my account he would have known that i already redeem all 4 x of the coupon ,i cannot use that coupon any more !! most operator will at least asked for me to hold while they look into my account..but he responded back to me within second ..just totally blow me off ..below is our chat content word for word without altering it..this is one of the rudest operator that you can ever get .(i was mad cos he didn't even check my account and started offer me the coupons that i already redeem 4 TIMES).hence i was being sacarstic about "that's the best you can offer ?"

,i was Please wait for a site operator to respond.

Chat InformationYou are now chatting with 'Jon'

Jon: Hello, how are you today?

tuwon: good

tuwon: can i have a good deposit coupon ?

tuwon: i never win at aladdin

Jon: 4 x 70% Deposit Bonus to use on Slots, Keno & Scratch Cards

Jon: Coupon: RPLS70CLUCK

Jon: Code: RPLS70CLUCK

Jon: * The deposit and the bonus must be wagered twenty five (25) times before a cashout is permitted.

Jon: * Only wagers on Slots, Keno and Scratch Cards are permitted before you have met this requirement.

Jon: * This coupon can be redeemed four (4) times.

Jon:

tuwon: i just used up all 4 of that

tuwon: in about 30minutes

Jon: 55% UNLIMITED ALL GAMES DEPOSIT MATCH BONUS!

Jon: Coupon Code: ALLGAMES55

Jon: (This code can be used an unlimited number of times.)

Jon: Code: ALLGAMES55

Jon: * The deposit and the bonus must be wagered twenty-five (25) times before a cashout is permitted.

Jon: * This coupon code will allow you to play all games, however each game contributes different amounts towards this wagering requirement (please check our Terms & Conditions page for more information).

Jon:

tuwon: i didn't deposit a lot but i couldnt even get a feature

tuwon: that's all you can offer ?

tuwon: come on

tuwon: i am a good customer

Jon: yes thats the best

tuwon: unlimited coupon i could never win

tuwon: that's why it is unlimited

Jon: thats the best now

tuwon: did you check my account ?

Jon: yes

tuwon: or you are just having a bad day ?

tuwon: ok

Jon: its still the best coupon

tuwon: then you should know that i already redeem all that cluck coupon

tuwon: then why are you still offering me that cluck coupon if you ard check my account ?

Jon: because thats the best coupon

tuwon: i love your casino..your casino usually give really good service

tuwon: but you seem to just blow me off

Jon: how by offering you the best coupon avaliable?

tuwon: should i just post this chat all over the net like askgambler.com to see what kind of services you provide to your customer ?

Jon: your free to do what you wish, but at the end of the day that is the best coupon your can use

tuwon: oh ..don't need the coupon no more..it is not about the coupon .it is about the customer serivce you provide ,buddy

tuwon: ok ..i will go post it

Jon: ok

tuwon: see you

staus Resolved
0
Aladdins Gold Casino - States they have paid, but never do.

On December 17, 2012, Aladdin's Gold Casino management stated they had deposited $400 into my account. They lied. Later, they agreed to send the money. On March 12, 2013, AGC Management stated they had deposited the $400 into my account. They lied. Several times during the previous seven and one half months, AGC management has stated they had made payment. They lied. Finally, they asked me to submit proof that I had not been paid. I submitted a copy of the register of deposits and expenditures for the subject account. AGC management did not accept this, required my bank to send them the records. An officer of Wells Fargo Bank faxed the register to AGC management. This was the proof of non payment by AGC that they required to pay me. Rather that pay the $400, AGC no longer answers correspondence. There are more than 40 items of correspondence involved. I am sending these as an attachment. I want the email address of the licensing authority so that I may file a complaint.

Non payment by Aladdin's Gold Casino

Deposit Conformation:

Thank you < name removed >

Your deposit to Aladdins Gold has been processed successfully and an amount of 400.00 USD has been credited to your Account ID < removed >

Your transaction will appear on your cardholder statement as:

$ 400.00 USD NetVoucher8004578063

If you have not already done so please fill out and send us this Authorization Agreement. This completed agreement is required for the processing of any payouts to your account.

Please contact Customer Services for any questions about your recent transaction.

Email: [email protected]

Phone: 1 866 465 7285

TraceID: 6534714

Thank you for your patronage.

-The Staff at Aladdins Gold-

6534714

-------------------------------------------

from< name removed > to 1 recipient

Show Details

I wish to terminate my account with aladdinsgoldcasino.com.

I prefer the remaining funds in my account be deposited to the VISA account that I used at sign up, namely, 4342 5610 0998 9351, expires 11/13, code 712, in the name of < name removed >

If the funds are to be mailed, please mail to < address removed >

Thank you,

< name removed >

-------------------------------------------

Sun, Dec 16, 2012 at 6:11 AMDec 16, 2012

Message starred

Re: Regarding your email.

from < name removed > to 2 recipients

Show Details

Gentlemen:

Your reply is not satisfactory.

I want my money returned to the VISA card from which it was withdrawn. You can do this instantly. I see no reason for a penalty imposed by you of $9.00. This is not a withdrawal, this is a refund of money paid in as an act of termination of business with you. You did not require photo ID when the account was opened, if I send such now, you have no prior document to compare it to.

I do not have a utility bill, in my name or otherwise. I have been travelling for the last 11 months. Such would do nothing to confirm that I want my money returned to my VISA card, that of which you have record.

You cannot possibly have need of a photograph of my VISA card to confirm that it is the same VISA card used to deposit my money.

There is no need of my downloading a form (which I do not have), completing it and uploading it for you. I do not have facilities for such. My simple instructions in this email to refund my money meets any legal obligation.

If this action does not meet with your approval, please email me the name and address of your statutory agent so that I may commense litigation and additionally email me the name and address of the federal entity that has jurisdiction over your US license to gamble so that I may file a complaint.

Thank you,

< name removed >

--------------------------------------------------------------------------------------

From: Aladdins Gold Casino Support

To: < email removed >

Cc: Aladdins Gold Casino Support Sent

Sent: Monday, December 10, 2012 5:07 PM

Subject: Regarding your email.

Helloxxxxx

Thank you for contacting customer support.

I am sorry to hear you want to leave us, can I ask why you would like to leave?

I have checked your account and if you would like to withdraw the funds on your account you will need to send us your verification documents. Once these have been approved you can then request your withdrawal which will then take 1-2 working days to approve. Then depending on the withdrawal method you choose it will go in to your account instantly or up to 7 working days.

You will have received an email with a verification form you will need to print this off and fill it in then you will need to get copies of photo ID, a utility bill dated from within the last 3 months showing your name, address and the date, and the front and back of any card used to deposit, please note the back of the card needs to be signed and we advise you block the middle 8 digits of the long number on the front of the credit card and also the 3 digit security number on the back for your own security, signed and returned either by fax or email.

We recommend you send this by email, you can scan or take a picture of the documents then attach them to the email, could you please send each document in a separate email as if the documents are too large we will not receive them.

The available withdrawal methods are as follows:-

Pay My Card – we can send money back only to regular bank card : Visa that has been used on our system for deposit. Minimum amount is $20, max $1000 per transaction (fee $9) and it takes 3-7 working days once withdrawal has been approved.

OKPAY - is a new eWallet service accepting deposits and withdrawals for all customers. Minimum withdrawal amount is $50, max $4,000 per transaction. There is no fee at all and it is instant. Creating your OKPAY account is very quick and so simple to do. Just visit their website and click the signup button. Then enter your name, email address, create a password and you are ready to start accepting funds! OKPAY guarantees the balance of your account by holding hard currency in offshore bank accounts to the total value of all their client accounts.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Emma

Customer Support

Aladdin’sGoldCasino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

-----------------------------------------

Sun, Dec 16, 2012 at 6:29 AMDec 16, 2012

Message starred

Your Email

from Aladdins Gold Casino Support to you

Show Details

From

Aladdins Gold Casino Support

To

< email removed >

Hi xxxxx

Thank you for contacting customer support.

I am unsure of why you were asked to complete the verification procedure with ourselves seeing as you only wanted a refund from us. Naturally the verification procedure is only for those wishing to continue with ourselves. I will pass the information to our cashier so they can process the refund for you, this will be done on Monday when they are back in the office. I do need to make you aware that the refund can take up to 28 days to be available to you again dependent on your card issuer and also you would be permanently banned from playing any of the casinos within our group. If you could specify a reason for wishing to close the account it would be very much appreciated as this gives us an opportunity to identify any areas where we can improve.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Stuart

Customer Support

Aladdins Gold Casino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

-------------------------------------

Mon, Dec 17, 2012 at 9:24 PMDec 17, 2012

Message starred

Refund.

from Aladdins Gold Casino Support to you

Show Details

From

Aladdins Gold Casino Support

To

< email removed >

Hi xxxxxxx

Thank you for contacting customer support.

The cashier has now refunded your $400 deposit back to your account, All refunds can take up to 28 business days to deposit back into your account.

Sorry for any inconvenience caused and thank you for your patients.

Thank you.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Sarah

Customer Support

Aladdin’sGoldCasino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

--------------------------------------------

Gentlemen:

I refer you to the following email, dated December 17, 2012, from Aladdins Gold Casino Support:

"The cashier has now refunded your $400 deposit back to your account, All refunds can take up to 28 business days to deposit back into your account."

It is the 28th of January, 2012. Twenty eight business days have passed.

Kindly tell me why the money is not in my account.

Thank you,

< name removed >

-----------------------------------------------------

Tue, Jan 29, 2013 at 3:44 AMJan 29

Message starred

Your Email

from Aladdins Gold Casino Support to you

Show Details

From

Aladdins Gold Casino Support

To

< email removed >

Hi ,

Thank you for contacting customer support.

I have checked your account and can confirm the refund was processed and sent back to you on the 17th of December. The transaction was reversed to the card ending 9351. What we do when processing a refund is just reverse the transaction and that is the end of our involvement. The amount refunded was $400. Please can you confirm you have checked the account relating to this card? If so I will forward this to our cashier just to double check everything went through ok on our side in regards to processing. Thanks.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Stuart

Customer Support

Aladdins Gold Casino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

------------------------------------------

Sat, Mar 9, 2013 at 6:28 AMMar 9

Message starred

Re: Your Email

from< name removed > to 1 recipient

Show Details

From

< name removed >

To

Aladdins Gold Casino Support

Gentlemen,

I have checked with Wells Fargo, this date. They confirm that no transaction was actually entered on 17 December, 2012.

I understand in a digital age, it is very easy for the simplest things to go wrong.

Would you please confirm that a refund was actually completed?

Thank you,

< name removed >

---------------------------------------

Sat, Mar 9, 2013 at 7:04 AMMar 9

Message starred

Your Email

from Aladdins Gold Casino Support to you

Show Details

From

Aladdins Gold Casino Support

To

< email removed >

Hi Larry,

Thank you for contacting customer support.

The refund was processed and returned on the date mentioned and was sent to the card ending 9351. Rather than checking a particular date look through your transaction history from this date onward to see any credits for the amount of $400 Please confirm this is the card you have checked and that you have checked the transaction history from the 17th December to todays date and if it is let me know and of course we can check with the cashier again.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Stuart

Customer Support

Aladdins Gold Casino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

----------------------------------------------------

Sat, Mar 9, 2013 at 8:49 AMMar 9

Message starred

Re: Your Email

from< name removed > to 1 recipient

Show Details

From

< name removed >

To

Aladdins Gold Casino Support

Thank you for your response. Not only did I check, so did the service area of Wells Fargo bank. They state there is no record of the transaction.

I believe that you are reporting exactly what happened. This is not the question. Wells Fargo states they have no record of such. I do need the money. I do not know how to resolve this glitch.

Thank you,

< name removed >

-------------------------------------------------------------

Sat, Mar 9, 2013 at 11:14 AMMar 9

Message starred

Regarding your email

from Aladdins Gold Casino Support to you

Show Details

Dearxxxxxx,

Thank you for contacting Customer Support.

Thank you for confirming you have done that at your end , we will extent the same courtesy at our end and pass this over to the cashier team to make sure it has hit no snags at our end when sending the funds back.

If you have any questions or need help with anything please do not hesitate to contact us.

Kind Regards,

Helen

Customer Support

Aladdin’sGoldCasino

"Entertaining the world"

Our Toll Free no: 1-866-465-7285

Email: [email protected]

Live chat: http://www.aladdinsgoldcasino.com/ContactUs.aspx

-----------------------------------------------

Mon, Mar 11, 2013 at 5:54 PMMar 11

Message starred

RE: Your Email

from Club World Casinos Cashier to you

Show Details

Hello

Hope all is well.

I can confirm that I have passed this over to the management for them to check on this issue.

Once we do hear back we will contact you.

Kind Regards

Natasha

Cashier

Aladdins Gold Casino

From: Aladdins Gold Casino Support

Sent: 09 March 2013 03:12

To: Aladdins Gold Casino Cashier

Subject: FW: Your Email

-----------------------------------------

Mon, Mar 11, 2013 at 11:42 PMMar 11

Message starred

Refund

from Stephen to you

Show Details

Hi

I hope you are well.

Just to confirm your refund has now been processed, refunds can take up to 28 days to show in your account however they are usually with you much faster.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos "Entertaining the world"

Our Toll Free no: 1-888-671-2855

--------------------------------------

Mon, Mar 11, 2013 at 11:51 PMMar 11

Message starred

Re: Refund

from < name removed > to 1 recipient

Show Details

Thank you for your email.

I was certain that it was just one of those digital thingys that crop up every so often.

Thx,

-----------------------------------------

Fri, Apr 5, 2013 at 9:36 PMApr 5

Message starred

Re: Refund

from < name removed >t to 1 recipient

Show Details

Good morning, Stephen,

I have confirmed again with Wells Fargo Bank, issuer of my VISA card.

They confirm that no refund into the card has been made.

Do you have any suggestions? I really need the money.

Thank you,

From: Stephen

To: < email removed >

Sent: Monday, March 11, 2013 12:40 PM

Subject: Refund

Hi

I hope you are well.

Just to confirm your refund has now been processed, refunds can take up to 28 days to show in your account however they are usually with you much faster.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos

"Entertaining the world"

Our Toll Free no: 1-888-671-2855

--------------------------------------------

Mon, Apr 8, 2013 at 2:22 AMApr 8

Message starred

Fw: Refund

from < name removed > to 1 recipient

Show Details

Good morning, Stephen,

Regarding your email of March 11, 2013,

This was the third time that communication was made to me that a deposit had been made.

It has never been made.

Does this not strike you as being a bit excessive?

Thank you,

< name removed >

-------------------------------------------

Tue, Apr 9, 2013 at 9:48 PMApr 9

Message starred

RE: Refund

from Club World Casinos Cashier to you

Show Details

Hello

Hope all is well.

I have confirmed with management that was approved on the 11th March.

I can advise too wait the full 28 working days, up to now it’s been 21 working days as sometimes these can take this long depending with the banks etc.

Kind Regards

Natasha

Cashier

Club World Casino

--------------------------------------------

Tue, Apr 9, 2013 at 10:13 PMApr 9

Message starred

Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From

< name removed >

To

Club World Casinos Cashier

Natasha,

Thank you for your letter. I appreciate your communication. Please note that twice already, I have waited the 28 days. In the present instance, almost 28 days have expired and the Wells Fargo Bank, issuer of the card, confirmed that no deposit was made on the 11th of March.

When a deposit has been confirmed to me on three different dates and no deposit takes place, I am forced to conclude that I have been lied too. In my email archives, I have the emails attesting to each confirmation. I will include them with this email as I file complaint.

I believe that by law, you must provide me with contact to your licensing authority. I wish to file complaint against Club World Casinos. Please email me contact information so that I can take action to recover the money that you have failed to deposit.

Thank you,

< name removed >

--------------------------------------------

Wed, Apr 10, 2013 at 8:19 PMApr 10

Message starred

RE: Attn: Natasha Re: Refund

from Club World Casinos Cashier to you

Show Details

From

Club World Casinos Cashier

To

< email removed >

Hello

Hope all is well.

Please accept our apologises on this matter.

I have spoken too management regarding this issue again to see if there is any number that we can track.

They have given me the information below:

Trans ID: 65614440

Order ID: refund_65204696_2

I would advise you to ring your bank and give them this information, this may help the bank track this refund as on our processing side does show as processed.

Kind Regards

Natasha

Cashier

Club World Casino

---------------------------------------------

Wed, Apr 10, 2013 at 8:30 PMApr 10

Message starred

Re: Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From

< name removed >

To

Club World Casinos Cashier

BCC

< email removed >

Natasha,

Thank you for your prompt response.

I will be with Wells Fargo later today.

----------------------------------------------

Sat, Apr 20, 2013 at 1:08 AMApr 20

Message starred

Re: Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From

< name removed >

To

Club World Casinos Cashier

Hello, Natasha,

I am sorry to say, all is not well. On that basis, I do not accept your apology.

I patiently waited the 28 business days that you advise. I believe this was the third time that I have so waited.

Money was not transferred into my account.

Today, I will confer with Wells Fargo to see if I have any legal recourse against you, or any method of taking action.

Please tell me where I might file a complaint against you.

------------------

From: Club World Casinos Cashier

To: < email removed >

Sent: Wednesday, April 10, 2013 9:19 AM

Subject: RE: Attn: Natasha Re: Refund

Hello

Hope all is well.

Please accept our apologises on this matter.

I have spoken too management regarding this issue again to see if there is any number that we can track.

They have given me the information below:

Trans ID: 65614440

Order ID: refund_65204696_2

I would advise you to ring your bank and give them this information, this may help the bank track this refund as on our processing side does show as processed.

--------------------------------------------

Mon, Apr 22, 2013 at 2:09 PMApr 22

Message starred

RE: Attn: Natasha Re: Refund from Club World Casinos Cashier to you

Show Details

From Club World Casinos Cashier

To

Hi

As stated on the previous email you can lodge a complaint with your Bank and claim the money back, please provide them with the Trans and Order ID, they will be able to locate your refund.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos

"Entertaining the world"

Our Toll Free no: 1-888-671-2855

-------------------------------------------------------------------------------

Sun, Apr 28, 2013 at 5:27 AMApr 28

Message starred

Attn: Steven, Attn: Natasha Re: Refund

from < name removed > to 2 recipients

Show Details

Hello Stephen,

You will remember me, we have communicated for months. You have always been gracious and confirmed that my money has just been deposited again. You have always apologized and been quite nice. The money has never been deposited, but you have been nice.

Recently, Natasha has done the same. The money was not deposited, but she was nice.

At least four times, I have been told the money has been deposited and that payment has been made, but that I should wait 28 business days.

Someone, gave me reference numbers to have Wells Fargo Bank check. Wells Fargo states those are numbers assigned by you and that they are not locatable by a bank. The numbers are worthless to try to locate money. Wells Fargo confirmed, for the third time, that the money has never been deposited to my account.

I cannot file a complaint with Wells Fargo as they cannot process a complaint about something that did not happen.

I am unwilling to just be told a fifth time that the money is in the system. In any ordered logic, four strikes and you have to be out.

By law, I believe that you are required to furnish me the name and contact of your licensing authority so that I may file a complaint. I believe that such authority is recited on your website, but it will be more convenient if you furnish the data. The complaint will be filed, with or without your cooperation.

I was in business many years. I answered complaints. I did not like them. I am sure that you do not. If you respond promptly and this money can be delivered to me immediately, possibly by mail, moneygram or Western Union, we can both leave this table happy.

Thank you,

< name removed >

From: Club World Casinos Cashier

To: < name removed >

Sent: Monday, April 22, 2013 3:09 AM

Subject: RE: Attn: Natasha Re: Refund

Hi

As stated on the previous email you can lodge a complaint with your Bank and claim the money back, please provide them with the Trans and Order ID, they will be able to locate your refund.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos

"Entertaining the world"

Our Toll Free no: 1-888-671-2855

From: < email removed >

Sent: 19 April 2013 18:08

To: Club World Casinos Cashier

Subject: Re: Attn: Natasha Re: Refund

Hello, Natasha,I am sorry to say, all is not well. On that basis, I do not accept your apology.

I patiently waited the 28 business days that you advise. I believe this was the third time that I have so waited. Money was not transferred into my account. Today, I will confer with Wells Fargo to see if I have any legal recourse against you, or any method of taking action.

Please tell me where I might file a complaint against you.

From: Club World Casinos Cashier

To: < email removed >

Sent: Wednesday, April 10, 2013 9:19 AM

Subject: RE: Attn: Natasha Re: Refund

Hello

Hope all is well.

Please accept our apologises on this matter. I have spoken too management regarding this issue again to see if there is any number that we can track.

They have given me the information below:

Trans ID: 65614440

Order ID: refund_65204696_2

I would advise you to ring your bank and give them this information, this may help the bank track this refund as on our processing side does show as processed.

Kind Regards

Natasha

Cashier

Club World Casino

From: < email removed >

Sent: 09 April 2013 15:13

To: Club World Casinos Cashier

Subject: Attn: Natasha Re: Refund

Natasha,

Thank you for your letter. I appreciate your communication. Please note that twice already, I have waited the 28 days. In the present instance, almost 28 days have expired and the Wells Fargo Bank, issuer of the card, confirmed that no deposit was made on the 11th of March.

When a deposit has been confirmed to me on three different dates and no deposit takes place, I am forced to conclude that I have been lied too. In my email archives, I have the emails attesting to each confirmation. I will include them with this email as I file complaint.

I believe that by law, you must provide me with contact to your licensing authority. I wish to file complaint against Club World Casinos. Please email me contact information so that I can take action to recover the money that you have failed to deposit.

Thank you,

< name removed >

From: Club World Casinos Cashier

To: < name removed >

Sent: Tuesday, April 9, 2013 10:48 AM

Subject: RE: Refund

Hello

Hope all is well.

I have confirmed with management that was approved on the 11th March.

I can advise too wait the full 28 working days, up to now it’s been 21 working days as sometimes these can take this long depending with the banks etc.

Kind Regards

Natasha

Cashier

Club World Casino

From: < email removed >

Sent: 07 April 2013 19:23

To: Stephen

Subject: Fw: Refund

Good morning, Stephen,

Regarding your email of March 11, 2013,

This was the third time that communication was made to me that a deposit had been made.

It has never been made.

Does this not strike you as being a bit excessive?

Thank you,

< name removed >

----- Forwarded Message -----

From: < name removed >

To: Stephen

Sent: Friday, April 5, 2013 10:36 AM

Subject: Re: Refund

------------------------------------------------------------------------------------------

Mon, Apr 29, 2013 at 10:41 PMApr 29

Message starred

RE: Attn: Steven, Attn: Natasha Re: Refund from Club World Casinos Cashier to you

Show Details

From Club World Casinos Cashier

To < email removed >

Hello

Thank you for your email.

Your refund was re-processed on March 11th and it was sent to card ending 9351.

If you still have not received it please can you send us a copy of the card statement showing all transactions since March 11th to April 29th.

Kind Regards,

Daniel

Cashier

Club World Casino

------------------------------------------

on, Apr 29, 2013 at 11:34 PMApr 29

Message starred

Re: Attn: Steven, Attn: Natasha Re: Refund

fromxxxxxxx to 2 recipients

Show Details

From xxx

To Club World Casinos Cashier CC xxxxxxx

Thank you Daniel for your kind reply.

About a month ago, Wells Fargo replace my old card with VISA 4342 5610 3021 6758 expires 3/16. Deposits to the older card would still be credited to my number, but payouts would not be made. I am attaching a three month print from Wells Fargo. If you would like a longer timeline, I should be able to pull it from archives. This is the total debit card action.

Download Activity

Transactions

Selected TabShow TransactionsFind TransactionsUnselected TabFind Transactions

Show: for

Set Default View

Date Sorted descending Description Deposits / Credits Withdrawals / Debits

Pending Transactions Note: Amounts may change ( Learn More )

04/29/13 POS BI-LO COUNTRY MARKET WARRENSBURG MO $1.51

04/29/13 POS BI-LO COUNTRY MARKET WARRENSBURG MO $3.01

Posted Transactions

04/25/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000344721973 $1.49

04/25/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000749131659 $149.00

04/25/13 DIRECT DEPOSIT ADVANCE ON 04/25 ($15.00 ADVANCE FEE ALSO APPLIES) $200.00

04/23/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000450469682 $40.00

04/23/13 CHECK CRD PURCHASE 04/22 SHELL OIL 57445726 WARRENSBURG MO 434256XXXXXX6758 463112202665474 ?MCC=5541 $3.01

04/22/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00303111086459655 $1.51

04/18/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463108860500706 $3.01

04/16/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000044212557 $1.49

04/16/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000255462901 $55.00

04/15/13 RECURRING TRANSFER TO HAIGHT L SAVINGS REF #OPETPDX8J8 XXXXXX0127 $25.00

04/12/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000851271140 $81.49

04/12/13 DIRECT DEPOSIT ADVANCE ON 04/12 ($15.00 ADVANCE FEE ALSO APPLIES) $200.00

04/11/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000051296614 $109.31

04/10/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000852624792 $9.73

04/10/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 6758 00000000833669809 $14.55

04/10/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463100572025737 $28.45

04/10/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000356480683 $109.00

04/10/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000849856403 $259.90

04/10/13 ADVANCE FEE PAYMENT FOR DIR DEP ADV ON 03/19 $27.00

04/10/13 PAYMENT FOR DIRECT DEPOSIT ADVANCE ON 03/19 $360.00

04/10/13 SSA TREAS 310 XXSOC SEC 041013 XXXXX3849A SSA LARRY D HAIGHT $975.00

04/09/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00383099600217852 $1.51

04/08/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463098796023603 $1.51

04/08/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00583096862222426 $3.01

04/08/13 CHECK CRD PURCHASE 04/06 TOMORROWS CASH FLO 866-7701923 NY 434256XXXXXX6758 283096836503405 ?MCC=5942 $12.00

04/08/13 CHECK CRD PURCHASE 04/06 TOMORROWS CASH FLO 866-7701923 NY 434256XXXXXX6758 163096833598595 ?MCC=5942 $7.00

04/05/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00303096006958159 $3.01

04/02/13 POS PURCHASE - DISCOUNT SMOKES WARRENSBURG MO 6758 00000000054170768 $12.47

03/29/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 6758 00000000657276695 $8.54

03/29/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00383088779908689 $3.01

03/28/13 DEBIT CARD FINAL CREDIT 10325135319 $49.00

03/26/13 RECUR DEBIT CRD PMT03/25 PSV*Health Science 888-2406317 MD 434256XXXXXX9351 463084668123030 ?MCC=5968 $49.00

03/22/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463081817452001 $2.57

03/21/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383080753140924 $2.57

03/20/13 POS PURCHASE - DOLLAR GENERAL 328A E WARRENSBURG MO 9351 00583079769426261 $7.57

03/20/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583079762963684 $3.01

03/19/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00000000157789557 $11.20

03/19/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463078754953456 $2.57

03/19/13 POS PURCHASE - CHECK INTO YKP WARRENSBURG MO 9351 00000000930839265 $478.50

03/19/13 DIRECT DEPOSIT ADVANCE ON 03/19 ($27.00 ADVANCE FEE ALSO APPLIES) $360.00

03/18/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 9351 00000000843542160 $109.00

03/18/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000257146033 $12.22

03/15/13 ONLINE TRANSFER FROM HAIGHT L SAVINGS XXXXXX0127 REF #IBE5DS6MC9 ON 03/15/13 $34.00

03/14/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000645273885 $102.98

03/14/13 RECURRING TRANSFER TO HAIGHT L SAVINGS REF #OPETP4ZP55 XXXXXX0127 $25.00

03/14/13 RECUR DEBIT CRD PMT03/13 VZWRLSS*APOCC VISW 800-922-0204 NJ 434256XXXXXX9351 083072390006672 ?MCC=4814 $150.08

03/13/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00000000944191004 $21.15

03/13/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583072609525762 $3.01

03/13/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000445040639 $130.79

03/13/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 9351 00000000250805518 $259.90

03/13/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583072048725905 $1.50

03/13/13 SSA TREAS 310 XXSOC SEC 031313 XXXXX3849A SSA LARRY D HAIGHT $975.00

03/11/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463070822441606 $1.50

03/11/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463069855221158 $3.01

03/08/13 POS PURCHASE - DOLLAR TREE 44 WARRENSBURG MO 9351 00000000955937080 $2.16

03/08/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00303067769760751 $1.50

03/07/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383066081220752 $1.50

03/06/13 ONLINE TRANSFER FROM HAIGHT L SAVINGS XXXXXX0127 REF #IBEG3V8KX5 ON 03/06/13 $15.00

03/05/13 POS PURCHASE - DOLLAR TREE 44 WARRENSBURG MO 9351 00000000547092794 $3.24

03/04/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583064057627584 $1.50

03/04/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583062799719554 $3.01

03/04/13 CHECK CRD PURCHASE 03/01 DOLRTREE 4459 0004 WARRENSBURG MO 434256XXXXXX9351 163060764554916 ?MCC=5331 $3.18

03/01/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383060752836216 $3.01

03/01/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00383060750289419 $5.31

02/25/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383057022900298 $1.50

02/25/13 POS PURCHASE - DOLLAR TREE 44 WARRENSBURG MO 9351 00000000846671789 $2.16

02/25/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463056071008610 $2.57

02/25/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463055037186214 $1.50

02/25/13 POS PURCHASE - Wal Mart Super WARRENSBURG MO 9351 00000000957832045 $2.49

02/19/13 POS PURCHASE - DOLLAR TREE 44 WARRENSBURG MO 9351 00000000250782599 $5.32

02/19/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383049008514275 $1.50

02/15/13 CHECK CRD PURCHASE 02/15 FACEBK *NE5M94EQQ2 www.fb.me/cc CA 434256XXXXXX9351 083046193464938 ?MCC=7311 $1.00

02/15/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583046088905817 $9.91

02/14/13 RECURRING TRANSFER REF #OPEQRT8M2S TO SAVINGS XXXXXX0127 $25.00

02/14/13 RECUR DEBIT CRD PMT02/13 VZWRLSS*APOCC VISW 800-922-0204 NJ 434256XXXXXX9351 003044421666246 ?MCC=4814 $200.08

02/13/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463044820909622 $15.62

02/13/13 POS PURCHASE - CASEYS WARRENSBURG MO 9351 00000000855668669 $4.30

02/13/13 POS PURCHASE - CHECK INTO YKP WARRENSBURG MO 9351 00000000441771797 $211.99

02/13/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000253571804 $123.69

02/13/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463044134185523 $7.21

02/13/13 ADVANCE FEE PAYMENT FOR DIR DEP ADV ON 02/03 $25.50

02/13/13 PAYMENT FOR DIRECT DEPOSIT ADVANCE ON 02/03 $340.00

02/13/13 SSA TREAS 310 XXSOC SEC 021313 XXXXX3849A SSA LARRY D HAIGHT $975.00

02/07/13 CHECK CRD PURCHASE 02/06 PACK N MAIL WARRENSBURG MO 434256XXXXXX9351 003037817814790 ?MCC=5111 $5.25

02/06/13 POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00000000149662310 $13.06

02/06/13 POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000256024459 $15.86

02/04/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583034828470558 $38.17

02/04/13 CHECK CRD PURCHASE 02/03 GODADDY.COM 480-5058855 AZ 434256XXXXXX9351 583034666388334 ?MCC=4816 $250.68

02/04/13 DIRECT DEPOSIT ADVANCE ON 02/03 ($25.50 ADVANCE FEE ALSO APPLIES) $340.00

01/30/13 POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583030751817975 $12.57

Totals $4,123.00 $4,053.99

Use the menu above to view account history since 10/03/2011 for this account. View more account history through Online Statements.

From: Club World Casinos Cashier

To: < email removed >

Sent: Monday, April 29, 2013 11:41 AM

Subject: RE: Attn: Steven, Attn: Natasha Re: Refund

--------------------------------------------------------------

Tue, Apr 30, 2013 at 3:57 PMApr 30

Message starred

RE: Attn: Steven, Attn: Natasha Re: Refund

from Club World Casinos Cashier to you

Show Details

From Club World Casinos Cashier

To xxxxx

Hi

By any chance do you have a paper statement you could fax or email, we are working with our processor to find out what has happened here. The refund was re-processed on March 11th, the change of card could delay this if the transaction needed to be re-routed.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos

"Entertaining the world"

Our Toll Free no: 1-888-671-2855

From: < email removed >

Sent: 29 April 2013 16:35

To: Club World Casinos Cashier

Cc: xxxxxxxx

Subject: Re: Attn: Steven, Attn: Natasha Re: Refund

Thank you Daniel for your kind reply.

About a month ago, Wells Fargo replace my old card with VISA 4342 5610 3021 6758 expires 3/16. Deposits to the older card would still be credited to my number, but payouts would not be made. I am attaching a three month print from Wells Fargo. If you would like a longer timeline, I should be able to pull it from archives. This is the total debit card action.

Download Activity

Transactions

Selected TabShow Transactions

Find TransactionsUnselected TabFind Transactions

Show: [All Transactions \/] for [Last 90 Days \/] [Go]

Set Default View

Date Sorted descending

Description

Deposits / Credits

Withdrawals / Debits

Pending Transactions Note: Amounts may change ( Learn More )

04/29/13

POS BI-LO COUNTRY MARKET WARRENSBURG MO

$1.51

04/29/13

POS BI-LO COUNTRY MARKET WARRENSBURG MO

$3.01

Posted Transactions

04/25/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000344721973

$1.49

04/25/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000749131659

$149.00

04/25/13

DIRECT DEPOSIT ADVANCE ON 04/25 ($15.00 ADVANCE FEE ALSO APPLIES)

$200.00

04/23/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000450469682

$40.00

04/23/13

CHECK CRD PURCHASE 04/22 SHELL OIL 57445726 WARRENSBURG MO 434256XXXXXX6758 463112202665474 ?MCC=5541

$3.01

04/22/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00303111086459655

$1.51

04/18/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463108860500706

$3.01

04/16/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000044212557

$1.49

04/16/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000255462901

$55.00

04/15/13

RECURRING TRANSFER TO HAIGHT L SAVINGS REF #OPETPDX8J8 XXXXXX0127

$25.00

04/12/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000851271140

$81.49

04/12/13

DIRECT DEPOSIT ADVANCE ON 04/12 ($15.00 ADVANCE FEE ALSO APPLIES)

$200.00

04/11/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000051296614

$109.31

04/10/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 6758 00000000852624792

$9.73

04/10/13

POS PURCHASE - ALDI 46070 WARRENSBURG MO 6758 00000000833669809

$14.55

04/10/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463100572025737

$28.45

04/10/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000356480683

$109.00

04/10/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 6758 00000000849856403

$259.90

04/10/13

ADVANCE FEE PAYMENT FOR DIR DEP ADV ON 03/19

$27.00

04/10/13

PAYMENT FOR DIRECT DEPOSIT ADVANCE ON 03/19

$360.00

04/10/13

SSA TREAS 310 XXSOC SEC 041013 XXXXX3849A SSA LARRY D HAIGHT

$975.00

04/09/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00383099600217852

$1.51

04/08/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00463098796023603

$1.51

04/08/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00583096862222426

$3.01

04/08/13

CHECK CRD PURCHASE 04/06 TOMORROWS CASH FLO 866-7701923 NY 434256XXXXXX6758 283096836503405 ?MCC=5942

$12.00

04/08/13

CHECK CRD PURCHASE 04/06 TOMORROWS CASH FLO 866-7701923 NY 434256XXXXXX6758 163096833598595 ?MCC=5942

$7.00

04/05/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00303096006958159

$3.01

04/02/13

POS PURCHASE - DISCOUNT SMOKES WARRENSBURG MO 6758 00000000054170768

$12.47

03/29/13

POS PURCHASE - ALDI 46070 WARRENSBURG MO 6758 00000000657276695

$8.54

03/29/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 6758 00383088779908689

$3.01

03/28/13

DEBIT CARD FINAL CREDIT 10325135319

$49.00

03/26/13

RECUR DEBIT CRD PMT03/25 PSV*Health Science 888-2406317 MD 434256XXXXXX9351 463084668123030 ?MCC=5968

$49.00

03/22/13POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463081817452001

$2.57

03/21/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00383080753140924

$2.57

03/20/13

POS PURCHASE - DOLLAR GENERAL 328A E WARRENSBURG MO 9351 00583079769426261

$7.57

03/20/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583079762963684

$3.01

03/19/13

POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00000000157789557

$11.20

03/19/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463078754953456

$2.57

03/19/13

POS PURCHASE - CHECK INTO YKP WARRENSBURG MO 9351 00000000930839265

$478.50

03/19/13

DIRECT DEPOSIT ADVANCE ON 03/19 ($27.00 ADVANCE FEE ALSO APPLIES)

$360.00

03/18/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 9351 00000000843542160

$109.00

03/18/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000257146033

$12.22

03/15/13

ONLINE TRANSFER FROM HAIGHT L SAVINGS XXXXXX0127 REF #IBE5DS6MC9 ON 03/15/13

$34.00

03/14/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000645273885

$102.98

03/14/13

RECURRING TRANSFER TO HAIGHT L SAVINGS REF #OPETP4ZP55 XXXXXX0127

$25.00

03/14/13

RECUR DEBIT CRD PMT03/13 VZWRLSS*APOCC VISW 800-922-0204 NJ 434256XXXXXX9351 083072390006672 ?MCC=4814

$150.08

03/13/13

POS PURCHASE - ALDI 46070 WARRENSBURG MO 9351 00000000944191004

$21.15

03/13/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583072609525762

$3.01

03/13/13

POS PURCHASE - WAL MART 0061 WARRENSBURG MO 9351 00000000445040639

$130.79

03/13/13

POS PURCHASE - Wal Mart Super WARRENSBURG MO 9351 00000000250805518

$259.90

03/13/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00583072048725905

$1.50

03/13/13

SSA TREAS 310 XXSOC SEC 031313 XXXXX3849A SSA < name removed >

$975.00

03/11/13POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463070822441606

$1.50

03/11/13

POS PURCHASE - BI LO COUNTRY MARKET WARRENSBURG MO 9351 00463069855221158

This message has been truncated

------------------------------------------------

Tue, Apr 30, 2013 at 4:43 PMApr 30

Message starred

Re: Attn: Steven, Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From

To

Club World Casinos Cashier

Good Morning, Stephen

This is an on-line account. Some paper statements are made, I indicated that I wanted to go paperless. At any rated, I have not seen a paper copy.

Thx,

From: Club World Casinos Cashier

To < name removed >

Sent: Tuesday, April 30, 2013 4:57 AM

Subject: RE: Attn: Steven, Attn: Natasha Re: Refund

Hi

By any chance do you have a paper statement you could fax or email, we are working with our processor to find out what has happened here. The refund was re-processed on March 11th, the change of card could delay this if the transaction needed to be re-routed.

If you have any questions feel free to contact us.

========================================================

Wed, May 1, 2013 at 2:32 PMMay 1

Message starred

RE: Attn: Steven, Attn: Natasha Re: Refund from Club World Casinos Cashier to you

Show Details

From Club World Casinos Cashier

To

Hi

You can request a statement to be sent to you, or call in to your local Wells Fargo branch and they will print that for you. This will help us speed up locating the withdrawal for you.

If you have any questions feel free to contact us.

Kind Regards

Stephen

Cashier

ClubWorldCasinos

"Entertaining the world"

Our Toll Free no: 1-888-671-2855

-------------------------------------------

Wed, May 1, 2013 at 10:14 PMMay 1

Message starred

Re: Attn: Steven, Attn: Natasha Re: Refund from < name removed >t to 2 recipients

Show Details

From

To

Club World Casinos Cashier

CC xxxxxxxxxxx

Good morning, Steven.

Next week, I am hoping to be back to Bullhead City, Arizona where I have dealt with a Wells Fargo branch for five years. I can get hard copy for you there. The problem is that I need this money from you to pay for my trip there.

We seem to be working at a "You can't get there from here" sort of problem.

At my request, Wells Fargo confirmed that no action had taken place. The copy that I sent indicates the same.

Wells Fargo's statement to me was essentially that they could not disprove a negative. I will ask Wells Fargo to help, when I get there, but I do not expect anything other than what you have.

As I do not expect Wells Fargo to be able to be of help, please continue the effort to get the money to me. If the money has not been taken from your account, why not simply deposit into my current card? I sent you the number and expiration date.

Thank you,

< name removed >

--------------------------------------------

Sun, May 12, 2013 at 4:38 AMMay 12

Message starred

Re: Attn: Steven, Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From

xxxxxx

To

Club World Casinos Cashier

Dear Steven, Natasha and others.

I looked in my folder, including this letter, there were 14 letters from you dealing with this same refund. There would be others, but I had deleted some of the first ones when you said for the second time that you had sent the money.

It is now six months since the first time that you said you made refund. You said that you made refund several times since.

I submit that six months to wait for a promised refund is as much patience as anyone is required to have.

Your last letter (copy below) indicates that I should contact my bank in another state to get some letter that you tell me might help to straighten out your accounting system. I would have provided such, but I plain do not have the money to make the journey. I am forced to ask myself, why should I do this? It is you that has the obligation to straighten out your own accounting.

I am not interested in other letters. The 14 telling me that I am getting my money is sufficient. I would like my money. You have many options open to you. My Visa card, moneygram, western union, bank draft - it is not difficult to pay me.

You have never denied owing the money, just misstated that you have paid it.

You are licensed in the UK. Unless I have my money promptly, my next level of complaint is to your licensing agency.

Thank you,

< name removed >

-------------------------------------------------------

Mon, May 13, 2013 at 3:21 PMMay 13

Message starred

Re: Attn: Steven, Attn: Natasha Re: Refund

from xxxxxxx to 1 recipient

Show Details

From

xxxxx

To

Club World Casinos Cashier

Gentlemen,

There is not a Wells Fargo branch in the state of Missouri, where I reside.

I emailed you copy of the document that you requested. I can email copy from December, the first month that you stated you made refund. I can email copy for each of the other months that you stated that you made refund. Such copy of my records only prove that you never made refund.

You are telling me that I must travel to my Bank for them to print on their stationary that you have not made refund. Are you seriously trying to tell me that you do not know this already?

You are telling me to put out a frivolous expense. There is nothing to be gained by having me get a letter from the bank showing you the online document that you already have. Aside from that, I have no obligation to clean up your defective accounting system.

If your accounting system cannot be debugged, there are other avenues of making refund to me. Had you ever intended to refund, and found it difficult to do so, you would have used an alternate system. My traveling from Missouri to Arizona does not speed up your ability to make refund. If you had intended to make refund, moneygram only takes minutes.

This is the 15th letter in the chain of letters that I will send to your licensing agency. I will do you the courtesy of waiting for your reply, then I will send 16 letters forward.

My inescapable conclusion from your letter is that you were lying from the inception and that you are continuing to do so.

In your reply to this letter, kindly include the web URL of your UK licensing agency. I am sure that you are required by law to do so.

< name removed >

====================================================

The material was faxed by Ms < name removed > Lakeside and Hancock branch, Wells Fargo, Bullhead City, Arizona. Telephone 028 763 1090.

=====================================================

Thu, May 30, 2013 at 5:59 AMMay 30

Message starred

Fw: Attn: Steven, Attn: Natasha Re: Refund

from < name removed > to 2 recipients

Show Details

From

< name removed >

To [email protected]

[email protected]

Good morning,

I was at a Wells Fargo Bank office yesterday. They faxed to 1-866-728-5443 records that show that you did not make a refund payment March 11. 2013.

This fax was in accordance with your request.

You reported a refund to $400 to me on December 11, and on several subsequent dates. This refund has been promised for over six months. I am prepared to hear you state that you have made a refund once again and have you state that it might take up to 21 business days for it to show in my account.

This time, however, would you please actually send the money?

Thank you,

< name removed >

====================================================

Mon, Jun 3, 2013 at 7:09 AMJun 3

Message starred

Fw: Attn: Steven, Attn: Natasha Re: Refund

from < name removed > to 1 recipient

Show Details

From < name removed >

To [email protected]

BCC [email protected]

Good morning,

I had expected to see a response to my May 29, 2013 email. Is there an additional problem with making payment of the $400?

I am terribly in need of the money and it has been over six months since you first promised payment.

Would you please expedite payment?

Thanks,

< name removed >

----- Forwarded Message -----

From: < name removed >

To: "[email protected]" ; "[email protected]"

Sent: Wednesday, May 29, 2013 2:59 PM

Subject: Fw: Attn: Steven, Attn: Natasha Re: Refund

Good morning,

I was at a Wells Fargo Bank office yesterday. They faxed to 1-866-728-5443 records that show that you did not make a refund payment March 11. 2013.

---------------------------------------------------

I have sent several subsequent letters. None have been answered.

It is my conclusion that the management of Aladdin's Gold Casino dictate the process of stating payment is made, then avoiding payment. At this time, some seven and one half months have passed since the Aladdin's Gold Casino stated they had made payment. It is impossible to conclude they operate honestly or honorably. Signed, < name emoved >

staus Resolved
Withdrawal at Aladdins Gold Casino

Hi, I look at your site alot and find a lot of valuable information. I also see that sometimes you are able to help with problems at a casino. I am having one so I hope you can help. Thank you. A copy of the email I sent to Aladdins gold today is below and explains the situation.

To Whom it May Concern, ([email protected])

On March 28 I opened my account with Aladdins. I used a free chip and met the requirements to cash out.

I live in Omaha, Nebraska. For the past few months I have been visiting my son who lives in Morrison, Colorado. I created my account using his Colorado address.

I contacted live chat to see what I need to do in order to cash out. I was told that I need to change the address on my account to my home address in Omaha, that way all of my verification documents will match my home address. I did the address change.

I have submitted an MUD, original copy (NOT AN ONLINE PRINT OUT), and a copy of my phone bill(an electronic copy) and my drivers license, and a copy of front and back of my credit card, and the verification form.

I keep talking to live chat over and over,,one person says, yes we have the docs, and the next person says, no we don't, this has been going on over and over again.

Also, today I am told that I must send a utility bill from the Colorado address with MY name on it. I don't live here! I am visiting my son. I can send a copy of his utility bill, with his name on it. But since I DON'T live here,,,nothing will have my name on it.

What do I need to do? Please tell me in writing what you are still looking for from me.

. I wANTed to deposit, cash out,,and then deposit and play. The only way to determine if a casino is trustworthy enough to deposit and play at is to see if they can actually process a cashout. So far this is not looking good.

Thank you.

staus Unresolved
0

Complaint Statistics

Resolved 15
Avg. Amount $ 250
Avg. Complaint Duration 138 days
Avg. Response Time 2 days

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Inactive user

Aladdins Gold casino, does this mean I have to fly to the middle east to get there? Not really because it is here in front of my very eyes the online casino that gave me limitless bonuses for a total of 7 days. I didn't need a code for claiming it, all I needed to do is click on one of the two welcome bonuses and when I made a deposit the bonus became credited to my account.

Now the idea of the bonus is magic enough however when looking at the terms of each bonus I have come across just seeing something besides magic. The minimum deposits for both were weird! 200% slots only for $15 minimum and $19 minimum deposit for the 100%!? Since I was more interested to play on slots I grabbed the 200% offer because it gave me lower wager requirements of 20 times my deposit and bonus. If I had taken the other offer I would have to wager 50 times my deposit and bonus with a green pass to play on table games. The 100% bonus didn't make my decision any easier.

I easily made my $20 deposit to get $60 total into my balance and $1200 of wagering that needed to be thrown from a high building! This is almost like going on a treadmill for a persistently long time while including breaks in between. I went for T-rex with my $60. I always get 8 free spins every time I triggered it using my $0.50. Most features on 2 coin bets trigger more often, probably because it is the most common of all bets!
The more bigger bets I made the harder to land a triggered feature but if a feature comes up on max bet then I will be going on an exhilarating sky diving session! About 6 features were really polite in giving me good winnings. They provided me in values from $18 to a high $66. Turning dinosaurs into wilds when a T-rex shows up is more than thumbs up! I find it hard to come across 12 free spins total or more from 3 scattered eggs. It's easy to get it only if they're more scatters involved.
By evening on the third day I completed my wagers on Treasure Chamber for $0.80. It does get annoying to get the wrong symbols in the mystery symbols but I liked them if they revealed a third red rose when two of them were closest to the last reels. 4th and 5th reels with a rose and a mystery symbol revealing a rose on the second reel after the completed spin was a pleasant surprise!

A good $310.86 cashout went to support for processing and I got them in a few days! Aladdins Gold, an RTG casino that deserves an 8 out of 10!

This is about another very interesting casino. First I would like to say something about look of the casino. Interesting theme, but I think it is not so good. They will definitely attract attention of the children, but this look will not attract serious players and won’t convince them to play at this casino. But if we exclude the pretty ( in my opinion ) stupid look I think this casino can still give something.

Of course, like most casinos today, this casino has the option "download" and "instant play" powered by Real Time Gaming. But above all, what we observe is a huge number of no deposit bonusesmay seem unreal. But of course, these bonuses have very high requirements wagering and they are really, really hard to be collected and converted into real cash.

When we talk about the games, we can be attracted by video slots. A large number of video slots, some of which are really interesting and appealing. For example: "Derby dollars", "Sea captain", "Alladins wishes". That impressed me, and I think those video slots provide good entertainment with a good bonus rounds and free spins which are required for slot to be good and interesting. Also very interesting is video poker. They have a lot of different kinds of video poker and some of which I can play in a variant of the 52 hands, which is really cool option and personally I was pleasantly surprised.
And of course there are the standard games such as blackjack and roulette, but I have to admit that I'm not thrilled with how they are made and I think they are very monotonous and boring.

As far as support, the story was not that bad. Support via email, which is available 24/7 and live chat are enough. And of coursethey have an option and support over the phone, which is free for players from the U.S. and UK.

Deposits and withdrawals can be performed via credit card ( Visa, Mastercard ) as well as through the basic methods of payment over the Internet ( Moneybookers, EcoCard, ...). And that's really enough.

All in all, an average casino. The look of the casino can only deduct the players but when we consider a no deposit bonus offer I would recommend everyone to try it. But if they fail to cash the bonus, would not recommend to deposit their money in order to continue playing at the casino.

Alladins gold casino is RTG casino, and it's a part of the best RTG group of casinos - Club World casinos.

I like this group, so I registered at Alladins gold and take no deposit bonus of 30$, take of bonus was easy, just registeedr, entered in cashier coupon code, and clicked redeem. With 30$ I enteed slot is called Hidden riches, I like music there, and also i like bonus feature there, where you can win even 1500 x your bet. I played 0.5 per bet, but wasn't enough lucky, and busted.

But I still wanted to play some more RTG slots, so I decided to made deposit 30$ with 200% offered bonus, so it made me now 90$ balance, and I started with Texas tycoon. There I spent much time, and upped my balance to 150$, but that was still many wager, so I just joined my next slot Ocean dream, nice looking ocean theme slot. There I stuck in bad luck, and left it with something like 100$ on my balance. Pretty good thing for RTG software, that you can easily watch how much you remain to wager just in cashier, and I still had 2k wager and around 100$ on my balance. It's very, very hard.

I tried some more slots, but there was no luck and I got busted, shame for me. Anyway I had great playtime, and it was nice time of the day for me. I made few more deposits there around few months, but never managed to cashout something, looks like I am damned in this casino, always busted any game I play.

Marks for Alladins Gold casino:
Software: 7/10, as I told you in another posts, I am not a fan of RTG
Support: 9/10 nice support provided by Club World casinos
Cashouts: I dont know when I finally can cashout something
Bonuses: 10/10 like for all Club World casinos
Total: 8.5/10 nice casino, all casinos from Club World casino are nice.

Inactive user

I joined Aladdins Gold about 2 years ago with a helpful perk to keep me entertained for a long period of time.

While joining Aladdins Gold casino, a Real Time gaming platform, I signed up through an affiliate to enable me a free $50 no deposit bonus to keep the pool warm during my stay! As I played the $50 no deposit bonus using the provided code on the affiliate website I went on to see the details of the bonus in the cashier. This bonus states that only slots are the only eligible games to contribute to the wagering requirements of 40 x! Everything is restricted to play under this bonus except slots! Slots only, nothing else! Should you succeed in making money off of the $50 bonus the maximum for lucky players to cashout from this bonus is limited to $250! Remember that you should sign up through an affiliate link in order for bonuses such as this to take effect otherwise the code will become invalid!

In my experience with this casino I found that there are a few video slots that pay out much more than usual. Some of their amazing well paying video slots are Golden Lotus, Count Spectacular, Warlock's Spell, and Paradise Dreams. The best I ever played on is Golden Lotus! It is a 25 paylines video slot that can take up to a huge $125 maximum bet! That fact about seeing a player bet $125 a spin is hard for me to take in ( the realisation is staggering ) as that is way too much and most importantly too much risk involved to make such a big jump! Unless of course I myself or a different player were rich then this however changes things a lot! Most of the wins came from this Chinese themed video slot as there are two features to earn. You can either get the White Lotus feature during which you are given 8 Free spins for landing 3 White Lotus scatters while receiving a mystery multiplier of 3 x, 4 x or 5 x or the feature that generously struck oil for me is the Chinese garden Feature. In this feature I was presented 4 picks to choose from the 8 Golden Lotuses floating on top of the water each hiding a prize award up to 100 times the triggering bet, or 5, 10, 15 or 20 free games with everything tripled. My picks in order are 5 free games, 10 x bet, 5 x bet and 15 free games!

In total I won $18.75 from the initial 15x total prizes and as for the 20 Free Spins I won $56.80 for my $1.25 triggering bet. To sum up I won $209 from my $50 no deposit bonus. As I realised I did want to go to a maximum of $250 but unfortunately the terrain that stood before me was to dangerous to continue ( payouts were gradually becoming sour ).
I will revisit this fine casino again! The only thing I regret is I won't be able to take advantage of their 200% bonus for 7 days as my account is way over the specified time! A very fine RTG casino to play on whether it be the download version or the flash!

Another RTG casino with another promising sign up bonus (be sure to use the exclusive on this page ) that was fun at first but then just blended in with most other RTG casinos. Now I do understand there are ups and downs and wins and losses and nobody wins always but nobody should lose always either, right ?The Aladdin theme is kinda pretty as far as their graphics go, and of course if you've ever played RTG games you are familiar with the games at Aladdin's Gold. But, rub that magic lamp and see if the magic genie will give you all the riches you could desire!

It's nice that they offer a flash version so you don't have to download this casino. You don't get as many games, but it might be a good idea if you are just signing up not to download just in case you decide you want to delete later. You won't have to! And you can always go back to the flash version and find your account info easily if you decide later you want to play here some more.

I have heard of some players doing well here, and I think that's great! I think sometimes a player just has more luck at one casino or another, but mine wasn't here. I also have heard they payout well and have good customer service. I hope that's true as it should be for all online casino experiences. Sometimes you just have to get in there and try the casino out even if the reviews aren't all that great. With the free bonuses there is nothing to lose, and with the low wagering requirements they have here at Aladdin's Gold, it's worth a shot to try a deposit if you can afford one.

I'd have to say that this casino is probably in the top 25% of the RTG's that I have joined. A little bit of trouble, but no really unresolved issues, and not too many complaints. If you play here and do well, be sure and let us know by adding your own comments here. It's always good to hear other player's experiences.

Joined recently and was impressed on the casinos efficiency, I only play slots and am totally disappointed at the payouts.

I have won numerous free games in various slot games and on only one occasion had I received a payout above $50, ( I play $1 a game) I notice the wild cards that help to make a good payout seem to disappear when you win free games, I did a count of wild cards during normal play and the 10 previous games before I won a set of 10 free games it appeared somewhere on the reels 17 times ( not always a winning combination ) during the ten free games it appeared 4 times, I did this for every game I played and only once were the numbers for the free games nearly the same. So I don't know how you set these things but it is obviously set different for free games so you don't win to much during free games which are usually multiplied.

I played another Casino using the Real time Games and payouts were far better. I built my bank up to $5000 a couple of times. However with Aladdin starting with a bank of $100 I have only manged to built it up to around $250 before it has an extremely long run of outs, and takes it back.

The reason I stopped playing the other casino was because there were a problem with that casino, it was notoriously slow in making payments, I waited up till 3 months for one of my payments, so I looked for another casino with the same set of games and found Aladdin and the service is pretty good but the game payouts are wonderful, many times I have put $200 through a game and haven't received a free game, and when I do it often only pays around the $10 mark. Guess I will need to look for another casino that has a better payout rate.

Aladdin’s Gold Casino is powered by the Real Time Gaming software. Now I never have and never will be a huge fan of the casinos that run this software only because of their reputation especially with withdrawals. It has nothing to do with the games because I actually enjoy playing a number of their slots. The reason why I recently signed up as a new player here is because of the reviews that have already been left below by reliable site members, which overall create a good a impression of the casino.

As promised by AskGamblers I entered the free no deposit code and received $30 free, this actually comes with a really low wagering of 20 times too which is good, you only have to play through $600. I played on the instant flash version and I did notice on their web site that when you previewed their slots there were a lot more than there was on the flash so I had no choice but to download their software because there isn’t a massive selection otherwise to chose from. I was glad I did though because I got the opportunity to play some slots I hadn’t been on before like 'Haunted Opera' and 'Big Shot'. I played loads of new ones but these are two that really stuck out as better payers than the other ones. If you are new to games from the Real Time Gaming software and thinking about coming here for a go, I would actually recommend it for a change, its worth trying out their free money for sure.

But, what I don’t recommend is that you play the slot 'Achilles'! I have read so many peoples stories where they love this slot and highly recommend it as a 'big pay out' slot, I have played it loads of times and I just don’t get it. I never ever win anything on it, I don’t even know why I bothered going on it this time because I knew I would loose, its just in the back of my mind I remember what I have read and think well it must be good sometimes, but I just end up chasing my losses on it and it's what eventually took all my money here.

So bit of advice listen to me!
I’m always right, I’m female we are always right ! :-)

Well I have arrived at the day to I feel sorry that I did not won in a casino and I have wasted all the bonus money. I am telling you about Aladdin Gold Casino. I found it some 2-3 months ago and because this casino is so special also its the review is a little bit more special.

Initially after the registration I did not received a bonus but when I returned a few days later with a the call to online support and I mentioned the name of the coupon I was very surprised to see that I got a nice bonus of 50 USD. Too bad that I had to play only slots. This casino is so beautiful and so well designed for the passionate player that I think it deserves a place the top 10 list (not top 50 ) at AskGamblers.

May be it did not acquired this place because of too many player complaints received about delays in withdrawals. I can say, I do not care. The casino in a single word is just splendid. The games have so appealing graphics and the gains are so big that I can say this is the first casino in which I tried about 90% of games ( even if the table games just for virtual money ). And there are a lot of them. Only in the category of the real slots there are at least 100 different games. With the 50 USD bonus I have received I have lost in this casino not hours or days but weeks playing. There is no time limit to meet the wagering requirements and if you play paying 1 cent per line at slots, with the gains these slots offer you have all chances to play the bonus money 40 times as requested.

The only thing I'm sorry is that after two weeks and half of playing I was very close to meet the wagering conditions yet I lost all bonus. As I said, I do not know how good is this casino at the withdrawal chapter. For its overall beauty and the high quality of the online support I do recommend it to you.

I like Aladdins Gold straight off- and that is not just because of the cartoony pictures- well sort of, but its definitely one to go for because their casino wagering requirements are quite low. If you look at the payout percentages and compare it to how much you need to play through there is every single chance that you can run away with some of their money. Of course some people are going to be undisciplined and throw away their winnings, but what I like about Aladdin's gold is that you have a real chance to take away the bonus.

The games are not half bad either. You get a great selection of progressive slot games to play- there is more risk, but there are also some nice jackpots as well. These are not as big as some other big name casinos, but they are there nonetheless. You can choose from 3 reel to 4 reel, 3 line all the way to 20 line slots. One disadvantage is that you might complain that a lot of the games look the same- but I tend to play the same slots anyway so it does not bother me.

The table games are somewhat restrictive. There are not loads of different varieties of table games. For some reason they really splash out on video poker ( never been a fan as I prefer to play poker against people not computers ), and there are close to 20 different games. It seems to be a bit of an imbalance, but if you like slots and poker you will love it.

Overall I rate this casino 7/10.Their customer service is UK based as well so you know you are talking to someone who speaks your language and is accountable not a call center in some far away country. It may not seem like much, but its my preference.

Aladdin’s Gold casino is not a part of the Club World Casinos Group ( dear AlexMou12:) ) and is sole player in this market since the late 2004 as far as I remember! It owes maybe one of the best gambling websites you will ever see across the entire Internet– real beauty and made with an amazing imagination! It is really refreshing to see that someone’s casino owner has decided to invest money in this, because I always found the fact that a casino earns millions each year but has a website, worth a few hundred dollars, as very disturbing! Such details always reveal the philosophy of the casino– to spoil its customer with a good experience or to count on the “hack and slash” tactics!

Anyway, Aladdin’s Gold is one of my favourite RTG powered casinos, not just because of its fantastic website! There you will also find terrific bonuses– both welcome and current either for the admirers of the sticky and not sticky promotions! The support is always on guard and you shall expect to be serviced at a top quality! I played there for an year and never got even a single issue with the support– fast, accurate and polite!

The only little problem with this casino is the withdrawal time, especially the first time you request a cash out! The timeframes are longer than the usual in the business and even an e-wallet payout is processed after more than a week. The good news here is that Aladdin’s Gold casino is one of the few left RTGs that are trying to meet their own deadlines at any cost! Although I didn’t managed to win much there, my gambling diary says that the overall calculation is as follows– 1200$ in deposits and 1270$ in withdrawals, and only the first issued cash out was processed within the maximum given time frame! All the others were accomplished in short time frame, which can be considered as above the average RTG finance service!

So, to summarize I will use some simple rating scores:
Support: 7/10
Software: 9/10
Security: 5/10
Finance: 6/10
Bonuses: 10/10
Terms&Conditions: 7/10

Overall: Good and safe online casino!

Well that is it from me now:). Thanks to Askgamblers for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

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