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Aladdins Gold Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Aladdins Gold Casino Review

  • Variety of RTG Games
  • 24/7 support through live chat, email, and toll-free phone
  • Secure encryption
  • Regularly audited by TST
  • Toll free phone only for US players
  • Some of the games run with Flash
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General info & Latest Promos
Website http://www.aladdinsgoldcasino.com
Established 2009
Owner Club World Casinos Group Casinos
Casino Promotion

Aladdin’s Gold is an online casino owned by The Club World Casino Group, and it is licensed by the government of Curacao and the Kahnawake Gaming Commission. It is an RTG Casino, meaning that it offers a variety of games from the well-known Real Time Gaming software provider. Players can choose to play in download mode, or Instant Play mode or on their mobile devices. US players are also welcome at this friendly online casino.

Restricted Countries

Due to strict regulations, Aladdin’s Gold Casino is unable to provide gaming services to players in Costa Rica, Israel, France, Netherlands Antilles, Russian Federation, Romania, Hungary, Australia and United Kingdom (Inclusive of Northern Ireland, Channel Islands, and Isle of Man).

Virtual Games

The games at Aladdin’s Gold Casino are designed to deliver the most realistic experience possible and uses gaming software developed and licensed by Real Time Gaming (RTG). Their gaming portfolio includes popular slots such as Aztec Treasure slot, Cleopatra’s Gold slot, and Pay Dirt slot.

However, if you are a table games fan, you can enjoy rounds of Blackjack, Baccarat, Red Dog, Roulette, Keno and other exciting casino games.

There’s a good offer for all of you who enjoy playing video poker too, with games such as Jacks or Better, Deuces Wild, Joker Poker, Pai Gow, and other.

Mobile Gaming

Players can enjoy a good selection of games on the go at Aladdin’s Gold Mobile Casino. There is a choice of slots available which include mobile versions of Loch Ness Loot slot, High Fashion slot, Coyote Cash slot, and Enchanted Garden slot, as well as Keno and Blackjack. Games are compatible on Smartphones and Tablet devices.


If you come across any problems or simply have any questions, feel free to contact Aladdin’s Gold Casino’s Customer Service via Live Chat, phone, or e-mail. For US players, there is even a toll-free phone number. The efficient team of professional will come to your aid quickly and efficiently as they are available round the clock. There is also a page dedicated to FAQ.

Security and fairness

Aladdin’s Gold Casino is committed to protecting your privacy, so that your gaming experience is a pleasant and secure one. They use the very latest encryption and secure communication techniques to ensure the security of your casino account and your personal information.

The games are also regularly checked for fairness and randomness by the well-known Kahnawake Gaming Commission and by TST as well.


Casino details
More Casino Details More details
  • Website

  • Software

  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Visa, Skrill, Bitcoin
  • Withdrawal Methods

    Bank Wire Transfer, Cheque, Neteller, EcoPayz, Skrill, Bitcoin
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: Not offered

    Bank Transfers: 5 days

    Cheques: 4 days

    Pending Time: 24 hours

  • Withdrawal Limit

    USD 5,000 per week
  • Affiliate Program

    Affiliate Edge
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Costa Rica
    • Estonia
    • France
    • Hungary
    • Ireland
    • Isle of Man
    • Israel
    • Italy
    • Netherlands Antilles
    • Puerto Rico
    • Romania
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    US dollars
  • Languages

  • Licences

  • Company

    Club World Casinos Group Casinos
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone Telephone: 1 866 465 7285

    Support Fax Telephone: 1 866 728 5443

    Spain Telephone: 800 992 03

    International Phone Support Telephone: +44-870-166-8801

    International Fax Support Telephone: +44-870-166-8803

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Aladdins Gold Casino Reviews by Players


Write a review
Loveoneanother 2 reviews
Reviewed on May 17, 2018


I am so happy that I found Aladdins Gold casino!I have recently won a small amount ($200), after playing only a couple of times with them and I am shocked at how efficient the customer service team is!I have played at several other casinos and never ever experienced this kind of thoughtful service.

They contacted me a day after my withdrawal to congratulate me, and since have let me know what is going on every step of the way!I have not had to contact them over and over and beg for my winnings like I always have to do at other casinos!For instance, Planet7–very frustrating—withdrew back in Feb. and it took 3 months for them to “approve” it—and they never contact me, I had to continue harassing them for weeks on end!I still have not received the “check”. Hurt my feelings :(.

But, Aladdins Gold is just wonderful! They seem like they care about keeping my business!I would have given 10 stars, but I haven’t yet received my winnings.I just received and email from them saying that a check is on the way, though, and I believe them!After the check clears my bank I will pop back over and give them more stars! And, of course, more business!! :)


I wish that payment “methods”for withdrawals were easier. Wish they could offer PayPal!

Really good to hear from you.

We are constantly working on adding more withdrawal methods along with our current ones:
Bank Wire

For Paypal, unfortunately they don't allow deposits and withdrawals in the US market, but if they ever change, then we'll do our best to get them for you.

We hope you continue to enjoy playing with us and if there is anything we can do, please get in touch with us and our team will always work our hardest to help you.


The Aladdins Gold Team.

Kelleigh88 2 reviews
Reviewed on February 6, 2018


The only online casino I will play at. I've cashed out about $20,000.00 over the years and never had a problem except sometimes it takes 4 days when it should only take 2.


Sometimes when you make a deposit it charges too much, for example, I deposit a 100.00 and when I check my bank the transaction is for 106.00. I don't like that but they will credit you the $6.00 if you complain.
Hi Kelleigh88,

Thank you for your compliments and constructive feedback. We do our utmost to maintain a close relationship with all our players. The deposit charges we have in place we're always looking to reduce and will continue to do so until they're free. We'll hopefully get there so please bear with us. In the meantime please always feel free to contact our customer service if you need any assistance.

Have a great day.


The Aladdin's Gold Team
Stallen7 3 reviews
Reviewed on August 26, 2017


I'm extremely happy with your withdrawal process. After other non-bitcoin withdrawals from another casino group, I braced myself for a big runaround. That turned out to be an unfounded fear, as the process was lightning fast, and friendly. Requested payout, submitted docs, and had my check deposited in an astouding 3 days, from request to withdrawal. I spoke with Layla, on live chat (and by phone), and she was a gem. Not only helpful, but she had an awesome personality. Thanks so much!


That "Winnie", the witch has a fondness for being stingy. Lol
Hi Stallen7,

Thank you for your feedback and sorry for the delay in responding to you, we really appreciate it and we'll pass your review onto the team to make sure they keep up the good work. We pride ourselves on providing a service with a personal touch to our customers, we're delighted Layla delivered this for you.

We'll see if we can find a magic spell to stop "Winnie" from being so stingy.

All the best.

The Aladdin's Gold Team

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Aladdins Gold Casino bonuses

Aladdins Gold Casino Complaints

  • 15 of 22 resolved
  • 2 days avg response
  • 4 months avg complaint life
  • 250 USD avg amount

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