AskGamblers Quick Overview
Editor’s View
888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.
- Various offer of casino games
- Well-developed VIP program
- Plenty of deposit options
- Delays in withdrawals are common
- Live chat is for registered users only
- A lot of unresolved complaints
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19+. T&C Apply. Play Responsibly
888 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About 888 Casino
888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.
Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.
Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.
- E-Wallets 24-48 hours
- Bank Transfers 4-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 888 Casino
888 Casino has a well-organised banking page where players can find all the information about deposits and withdrawals. However, if you look at our Payments tab, you’ll see all the data directly.
Popular deposit methods are available at the casino, including debit cards and e-wallets, while players can also use QR codes to deposit money into their accounts. The minimum deposit is €10 or equivalent.
Keep in mind that you can’t use some of the deposit methods to withdraw money from the casino. The casino reserves the right to pay out potential winnings larger than €30,000 in monthly instalments. On the other hand, the minimum withdrawal for all payment methods is €10.
Games at 888 Casino
The number of games at 888 Casino has always been admirable. Players can choose between different online slots, while the casino adds new online slots to the website to stay in tune with the gaming trends.
A bunch of table games are available, including different versions of online roulette, blackjack and poker. If you’re looking for instant games, you can choose scratch cards or arcade games such as Aviator or FlyX.
Step inside the live casino lobby for the ultimate casino experience. You can choose between different titles and select the rooms that you like the most. Don’t forget to check 888 Casino exclusives for unique casino games.
Becoming a VIP member of 888 Casino is worth it because other than better bonuses, you can be invited to different events where you can mingle with other players and share your experiences.
888 Casino’s Commitment to Responsible Gambling
Players at 888 Casino can set deposit limits and use features such as taking breaks or self-excluding from the casino. The first thing you can do is a self-assessment test to determine if you have any gambling problems you have to tend to.
Customer Support at 888 Casino
The best way to contact 888 Casino is either via email or live chat. The live chat is available for members online, and you can access it both when you’re logged in and when you're logged out. It’s easier if you’re using an app.
888 Casino has a help centre with some of the most frequently asked questions answered. You can start looking for information there before you proceed to customer service.
Looking at the casino complaint history, the customer support of 888 Casino isn’t tending to players who are experiencing problems with delayed withdrawals. You can always submit a complaint with our AGCS team and we’ll try to resolve it with the casino.
Complaints
Read the complaints other players have left for 888 Casino. Learn more about complaints.
888 Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
I don't really know anymore. It used to be fun, but...
The website has huge functionality issues: pages not loading properly, like the deposit page. If you can't even take the money, what is the point of you anymore? I deposited via PayPal eventually, after long waits, but guess what?! It didn't even go through. Live support was quick, told me I had to wait 3 hours. Verification was hassle free, it took about 1 hour. I don't even know why I deposited here, but definitely won't even bother. I don't remember it being so bad? Shut the door after you 888.com, your days are long gone.
The amount of slots / tables but this you can get somewhere else.
I wouldn’t recommend this casino to serious players. They never have issues with depositing large amounts or reversing your cash out request(no surprise). When you actually win something they will hold your winnings and not process them within the time frame stated in their policy without giving a reason or letting you know how long it could take. I’ve been with them for a few months, my account is verified (currently VIP status). The only reason I was given is: ‘this is due to the large amount, I cannot tell you when this will be paid out’. The staff on a live chat is rude and not very helpful.
Hi there, We are sorry for any inconvenience caused. We strive to provide all our players with a safe, fair and regulated gaming experience. If you send your username and email address to [email protected], a representative will look into your situation and give you a more sufficient answer than the one you have received. Thank you for your feedback, 888casino Team.
As others have mentioned I have had horrible experiences with their support team and question the legitimacy of their extremely aggressive "safety measures". Over my 5 years playing on the site and paying well over 5k in rake I have had to verify my ID on 2 separate occasions. And today they locked my account to "verify the source of funds" while I was mid game in 2 MTTs after depositing only 1k two days prior.
I sent them what they asked for within 4 minutes but did not get a response and had to watch as my ~100 dollars in equity got blinded away.
I find this type of practice disturbing and if I had simply been an online poker player with out live cashes it would be near impossible to meet the standards they ask for and they could easily rob someone of their balance or wait until they try and cash out after a win like many other users here have pointed out.
Hi there, We are very sorry to hear of your negative experience and do our best to provide fair, regulated play to all our players while causing as little inconvenience as possible. Please send your account details (username and email) to [email protected] and a member of the team will be happy to look into your situation. Thank you for your feedback.
Awful casino!!! Stay clear they lie to you and trick you into getting a deposit bonus! You can have 200% but only if you bet £2000+ first. Not made clear and a bloody con. No live chat - took 3 days to get back to me.
Hi there, We are sorry that you feel this way. We strive to give our players a positive experience and strictly follow regulations to provide fair and responsible gaming. If you have further comments or questions, feel free to contact us at [email protected] and a representative will be happy to help. Thank you, 888casino team
888 casino is rigged . I got robbed for 2000 . I didnt come close to making a profit . You dont deserve a star your robbing people . I make this point . If it was not rigged people will make a fortune so they must fix the game . I will never play online roulette or any casino game online again . I want my money back but they will claim its not rigged . I know it is . Its impossible to be as unlucky as i appeared to be . Even the FOB roullette terminals pay out more than online live play . Thats how rigged they are its surly illegal whats happening
Hi Tysonluck, We are sorry that you've had a negative experience when playing with us, We pride ourselves on fair, regulated play and we take Responsible Gaming and customer care very seriously. If you send us a private message with your email and username, we will be more than happy to look into your account history and explain any points that have perhaps been lost in communication. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casinoteam
Nothing Good about this Casino Site - Warning do not use.
I like a lot of people that I am reading up about put up to £1000 without any security verification but as soon as I tried to withdraw money I was stopped and my account was restricted from withdrawal but funnily enough it wasn't restricted to still deposit or reverse withdrawal. I then went on to reverse some of my winning and lost them. After 72 waiting for them to verify my documents they then blocked the withdrawal again saying I had logged in at a different location to what I registered with which I hadn't it was something to do with the wifi I was using but again I was still allowed to deposit or reverse with withdrawal. Joke of a company don't responded quickly intensional so you spend all your money waiting to be withdrawn. Horrible tactic from a horrible online gambling company.
Warning to all to stay away!!!
Hi there, we're sorry to hear about your experience.at the casino. If you could send us a private message/complaint with your email address and username, we will look into your account history and one of our representatives will be happy to contact you. We hope to resolve any issues you may have had and wish you a more positive experience in the future. Regards, 888casino team
There is nothing special about this casino vs other online casinos.
Deposited £10, pretty much got instantly locked out of account. Asked to send notorised copies of three different things (who even does that in the UK?) As many have mentioned customer service is awful, with them sending me automated/generic emails. Eventually I told them to refund my initial deposit (which was only £10 remember) they said they were unable to do it due to them taking security "very seriously". So now I have to either take time out to get notorised copies of three different documents (like I'm getting a mortgage) or just write it off. Couple this with other users poor experience with customer service with this company (not just mine) and withdrawals, I would certainly recommend people take their money elsewhere.
Also save yourself the trouble of emailing [email protected] as they'll either ignore you for days, or send you a completely unhelpful message. It's clear taking money is more important to this company than providing a positive user experience.
Hi there, we're very sorry to read this review. If you could send us a private message/complaint with your email address and username, we will look into your account history and resolve the problem ASAP. We do take our players' experience seriously and we will do our best to clear up the problem as soon as we have receive your details. Many Thanks, 888casino team
I opened my account and without putting in any deposit or as much as playing any games, I already requested for Identity verification. Got my confirmation a couple of days later by mail and started playing. Did not encounter depositing money thru my debit card.
Made my first withdrawals but unfortunately reversed one of them. 2 more withdrawals made today. I will just await how fast or long it would take to get credited to my debit card. Hope the negative issues about withdrawals are just scattered incidents but not a general thing that is happening.
All in all, a fairly satisfied player here. Will wait for further developments.
The annoying offer to reverse your withdrawal but I can live with it. Understand it's the casino's job to ask people to bring money in and not out. lol
Great to hear that you're enjoying the casino. We hope you continue to make the most of all we have to offer and if you encounter any issues down the line, do not hesitate to contact us at: [email protected]. Regards, 888casino team
An Absolute terrible casino, I tried it once with a promotion code and didn't receive my bonus. I then tried a few weeks later with a new promotion code. They once again did not credit my Free play Bonus. Casumo, 21, Rizk all follow through with their promotions. I contacted them still heard nothing back. Trading standards have being emailed. Hopefully this will soon be resolved.
We're sorry to read about your experience. If you send us a private message with your email and username, we will be more than happy to look into your account history and fix the problem, unless it has already been resolved. Alternatively, you can always contact us at [email protected] and we will respond as soon as we can. Regards, 888casino team
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After 5-6 days my 5k win got paid out within their time frame no problems!
Previous comment:
I have done two withdrawals at Friday 29th and Saturday 30th total of £5000 just waiting for them to pay me out, whilst I'm waiting. I have also sent off my passport and military ID, received confirmation regarding my withdrawals and reference numbers. So just waiting now if they keep to their promise of paying out within their withdrawal bracket. 5 stars at the moment they haven't done anything that ruins my trust in them.
Like I said below 1-3 days is the time taken to withdraw usually with other sites but no dramas here
Previous comment:
5-8 days apparently takes to pay out where as others like sky casino or bet365 pays within 1-3 days