888 Casino

After 5-6 days my 5k win got paid out within their time frame no problems!

Previous comment:
I have done two withdrawals at Friday 29th and Saturday 30th total of £5000 just waiting for them to pay me out, whilst I'm waiting. I have also sent off my passport and military ID, received confirmation regarding my withdrawals and reference numbers. So just waiting now if they keep to their promise of paying out within their withdrawal bracket. 5 stars at the moment they haven't done anything that ruins my trust in them.

Like I said below 1-3 days is the time taken to withdraw usually with other sites but no dramas here

Previous comment:
5-8 days apparently takes to pay out where as others like sky casino or bet365 pays within 1-3 days

I don't really know anymore. It used to be fun, but...

The website has huge functionality issues: pages not loading properly, like the deposit page. If you can't even take the money, what is the point of you anymore? I deposited via PayPal eventually, after long waits, but guess what?! It didn't even go through. Live support was quick, told me I had to wait 3 hours. Verification was hassle free, it took about 1 hour. I don't even know why I deposited here, but definitely won't even bother. I don't remember it being so bad? Shut the door after you 888.com, your days are long gone.

The amount of slots / tables but this you can get somewhere else.

I wouldn’t recommend this casino to serious players. They never have issues with depositing large amounts or reversing your cash out request(no surprise). When you actually win something they will hold your winnings and not process them within the time frame stated in their policy without giving a reason or letting you know how long it could take. I’ve been with them for a few months, my account is verified (currently VIP status). The only reason I was given is: ‘this is due to the large amount, I cannot tell you when this will be paid out’. The staff on a live chat is rude and not very helpful.

As others have mentioned I have had horrible experiences with their support team and question the legitimacy of their extremely aggressive "safety measures". Over my 5 years playing on the site and paying well over 5k in rake I have had to verify my ID on 2 separate occasions. And today they locked my account to "verify the source of funds" while I was mid game in 2 MTTs after depositing only 1k two days prior.

I sent them what they asked for within 4 minutes but did not get a response and had to watch as my ~100 dollars in equity got blinded away.

I find this type of practice disturbing and if I had simply been an online poker player with out live cashes it would be near impossible to meet the standards they ask for and they could easily rob someone of their balance or wait until they try and cash out after a win like many other users here have pointed out.

Awful casino!!! Stay clear they lie to you and trick you into getting a deposit bonus! You can have 200% but only if you bet £2000+ first. Not made clear and a bloody con. No live chat - took 3 days to get back to me.

888 casino is rigged . I got robbed for 2000 . I didnt come close to making a profit . You dont deserve a star your robbing people . I make this point . If it was not rigged people will make a fortune so they must fix the game . I will never play online roulette or any casino game online again . I want my money back but they will claim its not rigged . I know it is . Its impossible to be as unlucky as i appeared to be . Even the FOB roullette terminals pay out more than online live play . Thats how rigged they are its surly illegal whats happening

Nothing Good about this Casino Site - Warning do not use.

I like a lot of people that I am reading up about put up to £1000 without any security verification but as soon as I tried to withdraw money I was stopped and my account was restricted from withdrawal but funnily enough it wasn't restricted to still deposit or reverse withdrawal. I then went on to reverse some of my winning and lost them. After 72 waiting for them to verify my documents they then blocked the withdrawal again saying I had logged in at a different location to what I registered with which I hadn't it was something to do with the wifi I was using but again I was still allowed to deposit or reverse with withdrawal. Joke of a company don't responded quickly intensional so you spend all your money waiting to be withdrawn. Horrible tactic from a horrible online gambling company.
Warning to all to stay away!!!

There is nothing special about this casino vs other online casinos.

Deposited £10, pretty much got instantly locked out of account. Asked to send notorised copies of three different things (who even does that in the UK?) As many have mentioned customer service is awful, with them sending me automated/generic emails. Eventually I told them to refund my initial deposit (which was only £10 remember) they said they were unable to do it due to them taking security "very seriously". So now I have to either take time out to get notorised copies of three different documents (like I'm getting a mortgage) or just write it off. Couple this with other users poor experience with customer service with this company (not just mine) and withdrawals, I would certainly recommend people take their money elsewhere.

Also save yourself the trouble of emailing [email protected] as they'll either ignore you for days, or send you a completely unhelpful message. It's clear taking money is more important to this company than providing a positive user experience.

I opened my account and without putting in any deposit or as much as playing any games, I already requested for Identity verification. Got my confirmation a couple of days later by mail and started playing. Did not encounter depositing money thru my debit card.

Made my first withdrawals but unfortunately reversed one of them. 2 more withdrawals made today. I will just await how fast or long it would take to get credited to my debit card. Hope the negative issues about withdrawals are just scattered incidents but not a general thing that is happening.

All in all, a fairly satisfied player here. Will wait for further developments.

The annoying offer to reverse your withdrawal but I can live with it. Understand it's the casino's job to ask people to bring money in and not out. lol

An Absolute terrible casino, I tried it once with a promotion code and didn't receive my bonus. I then tried a few weeks later with a new promotion code. They once again did not credit my Free play Bonus. Casumo, 21, Rizk all follow through with their promotions. I contacted them still heard nothing back. Trading standards have being emailed. Hopefully this will soon be resolved.