888 Casino

Very easy to deposit funds and have fun playing right away. There is a very large selection of different casino games to play, and also has sports betting connected to the same account. I also would like to say with as many words as possible to increase my character count, that I like the very very interesting and eye-catching site layout, with the 888 and the colors and such, bang on job.

The games are often glitchy, and they take no responsibility for it. Also, their customer service is abysmal; they claim to have 24/7 live chat, but I have never encountered a real person on this chat, only a warning stating that the chat isn't actually live. When you do finally find a way to contact a real person, they take several days to return contact. Overall, if I had never successfully withdrawn in the past, I would have thought this was a scam site for sure. After a glitch ended up losing me an unknown payout, I can confirm that this is Infact a very shady site. I don't like how withdrawals have to be to the same account as the deposits, limiting me only to a swift wire, which loses some of my winnings to fees, and has me figuring out the proper way to input my info... I had to go to the bank for help.

I like the Daily Wish giving me free spins on slots almost every day and appreciate the random free spins they give me every now and then as well.
Casino seemed fine to me but then again I mostly do sports betting so I haven't dug deep.
Odds in betting are okay but could be better. What I liked most here was the bonuses offered in sportsbetting (constant free bets for placing bets)
.. however..

They shut me out from using any of their promotions without giving me a reason. Why offer these bonuses if you then disable them when I use them(I did use them a lot, but so what). I wasn't abusing the free bets in any way and I wasn't even winning either.
Of course, It is their right to do this but well I didn't like it. I had only been a user for a bit over a month too.

The customer service was shit. The few times I tried their support chat it was absolutely useless and they didn't even seem to know how the place works (telling me I cant cash out/cancel a bet like It's not possible in one conversation). I did cash out because yes it is a thing..

Another time they couldn't understand anything I was saying and from their responses it was clear they didn't really even speak english.. very broken language with foreign letters mixed in. It was so comically bad I showed the chatlog to my wife just to laugh at it.

Oh and by the way the way they informed me about restricting me from their promotions was by leaving a message in their support chat, which I just happened to see later when I had a question to ask and thats just stupid.

Also slow withdrawals

They are refusing to pay out my money, i have complied with all their requests but they stopped answering. STAY AWAY!!!. They are also breaking the law, they have a fake complaint procedure where the emails do not work. I don't know how they still have their license.

I thought 888casino had a wide variety of slots that were fun to ay. They were high quality and a lot were new. I liked that they had exclusive ones, as well. It was laid out pretty well and it offered a few nice bonuses.

I won $180 and put in my request for a withdrawal. My verification documents were submitted. Three days after the request, I got $25 of the $180 deposited in my account. When I tried to contact live support, I quickly realized they told me it was a real person, but it was a chat bot. It was the worst service ever and I'm not closer to knowing if I will ever get the rest of my money.

Please understand that if you play at this casino be ready to have the worst time of your life withdrawing your money this company should not be allowed in Ontario anymore I will make sure a court date is served to them!

My experience: I found 888casino as a reference in regulated online casinos and chose to trust.
The available slot games are good, the online game providers are diverse, there are many bonuses in different areas such as sports, slots, online casino. I had no problems with the games and felt they were honest, I made a significant profit with a lot of luck.

However, after trying to verify the account to withdraw the balance I had problems and because I didn't speak English, communication with support was quite slow. In the rules that almost no one reads, support has up to 14 days to respond and even if it doesn't take that long (they responded to me in 1 day) you need to be patient to explain your situation in detail and wait for a response as it may go through other responsible departments. I managed to make the withdrawal successfully, I had support to resolve the entire situation.

A recommendation: check the account completely before making the deposit, proof of residence must be in your name and only use water/electricity/telephone bills. I recommend using the site, in the sea of ​​fraudulent sites, 888casino is reliable, has durability in the market, regulated to operate in the USA, but bureaucratic. Be patient when dealing with support, they will give you the support you need to resolve your problem, but within 14 days read the rules.

Missing money from every withdrawal transaction. They take away $30 from each transaction. Contacted customer support, it's been 6 months with still under investigation.

Everything was great until august 2022. I was playing regularly in the casino and haven't had any problems. Casino site was working ok and also payouts were processed according to limits.

I was playing for couple of years in the casino, without any issues. Mostly I was playing slots with progressive jackpot games and was lucky to win couple of times. I was able to make withdrawals according to casino limits without any problems. In august 2022 the casino asked for some additional documents to be sent as part of verification process, which I sent. I am still waiting for verification process to be completed. Last couple of months they are not even replying to my emails. Whenever I send an email they state that they will reply in max 72 hours but there is no reply at all. I also called them to their phone support and the girl on the other side also promised that they will reply via email in day or two, but nothing happened. I am waiting for months now already and since there is no reply from their side I asked them to close my account and send the remaining balance to my ewallet. They are not replying to my emails and still didn't send the money to me.

I don't find anything good about the casino yes they have a good selection of games but you can't stop the spins yourself!! I know I like to control the spins somewhat and you don't have the option at 888 Casino. Not cool at all... It doesn't matter if there are lots of games to choose from to me the fun is in hitting that button. Maybe this isn't a feature that everyone looks for, but I am sure that I am not the only one that finds this annoying...I don't know what more I can say except I won't be playing at this casino again. This isn't my 1st time playing at 888 Casino and they didn't make my top 20 list of casinos to play at this is the longest 150 characters I have ever had to write. I hope this helps anyone who takes joy in pressing that button when playing slots

I don't like not being able to stop the spin on the slot games. They should let this fact be known at registration or in the bonus information. People should be aware of this part of the slots. I am glad I deposited a small amount I won't be depositing again because of this reason.

There is a very good selection of games here, but I mainly play poker on this site and have no problems.
If you are a poker player looking for a new or different site, I recommend playing here.

I don't know what to write bad about this casino, because everything suits me here. There are many games here, and players from Canada are allowed to play, withdrawals are fast.

I absolutely do not like anything about this casino. As far as sports are concerned, the offer is large, from football, basketball, volleyball, handball, waterpolo etc...

Many people have a problem when they make a profit in this bookmaker or in the casino, as if on tape they lock the account and ask for verification even though the account is already verified. And this continues until you give up fighting for your money, no way to win on this casino.

You are telling me that the positive part of the review is too short. It should have 150 character or more. Well, I am sorry to have to say that, but there is nothing to like about a Casino that makes no effort to resolve a wire that has never arrived on your account.

Deposit money. Played Live BlackJack. Won. Requested my winnings. Winnings never arrived at my account. Complained to 888, no resolution. Made claims to Malta Gaming Authority, no answer. Made a complaint on this site, no resolution. All I hear from 888 is "we have sent you the money, contact your bank", but they refuse to instruct their bank to search for the wire, knowing there is nothing the receiving bank can do unless it is contacted by the sending bank. So many similar complaints about 888 with cash out problems to be found on the internet. What can be worse than not receiving your money?

888 Casino

hace 5 años

We are truly sorry your experience was not to your satisfaction. We would like the opportunity to investigate your feedback further.

We would appreciate if you would contact our customer care team by sending an email to: [email protected]

Sincerely,

888 Team

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

888 Casino

hace 5 años

Thank you for taking the time to provide feedback about your experience with us. We are so happy to know that you had a great time (and winnings) while playing at our casino.

We are truly sorry to learn that depict all the efforts from our VIP support team, we were not able to find a solution for you. If there is anything you would like for us to review, please feel free to email us at: [email protected]

Sincerely,

888 Team

I'm a medium staker (1 EUR bets) and playing there since some years now. I've made some good winnings there and never had trouble with payouts. Recently the site got a new fresh design and looks better now, with a bigger selection of available games (I personally miss games like 'King Kong Fury' or Play'n'Go (eg. Book of Dead) stuff). Processing the payouts is now a bit faster, from up to 8 days down to only 3 days. All in one I'm still satisfied. It feels like the win chances are a bit better or more fair as in other casinos (because games have there RTP values, but the bank can also regulate how much the site will give back to players). But,..

..I have absolutely no idea how this daily free spins thingy works for customers. On some very rare days I made my spin and had between 50 and 75+ free spins. But in 99% of all days (over months) I'm just getting between 2 - 7 spins a day. Seems not to make a real difference if I wager a day less, another day more (if I win big, I keep playing for about 10h+ there, wagering a lot).

The deal with the free spins is that you can use them on selected house made jackpot slots. In most cases the winnings are less than a half euro. I once hit a quintuplet playing Nightmare on Elm Street which had a payout of 200 EUR. The sad thing is, this was due free play mode and I just got some bucks. Because you have first to convert it from free play into bonus money and then to wager it. Another joke is, that the bonus rules tell you 'wagering x times, except you hit the jackpot!". Well, you just have chances hitting the jackpot if you are placing big bets.

In the meantime I made on other sites some more winnings from bonus money.

I'll keep on playing there. But 888 is not the only one I'm visiting. I'm currently very satisfied playing at bitcoin casinos.

888 Casino

hace 5 años

Thank you for sharing! We are delighted to learn that you liked the fresh look of our casino and that you are satisfied with the addition of the new games and with the improved cashout time frame.

Once you use FreePlay vouchers, the winnings are cap. This could explain why you received less than the €200 from the session you mentioned.

We will be more than happy to take a look at your account and provide you with specific details. Please feel free to email us at: [email protected]

Sincerely,

888 Team

The fact that they offer poker and casino is nice, and they seem to have some nice games also. Easy access to both sides, poker and casino. Simple UI.

Super slow KYC(they are delaying it on purpose), and payments. They will try everything in their power to make you cancel your WD. Please do not play in this casino, you will regret it once you win.

888 Casino

hace 5 años

Thank you for taking the time to share your feedback with us. We are so happy to know that your gaming experience matched your expectations.

Regarding the verification of your account, we apologize if you experienced a delay with that process that in turn also caused a delay with a payment of a withdrawal.

We remain available if you have any further questions or concerns. Our email address is: [email protected]

Sincerely,

888 Team

Slow verification and withdrawal processing times. Account verification took a week Although they promised it would take 3 days. Also has to contact support multiple times and send many emails without any answers. At last chat person got the big wheels rolling.

888 Casino

hace 5 años

Thank you for taking the time to rate our casino.

Knowing where we are missing the mark helps us tackle our weaknesses. If there is anything else that you would like for us to assist/review, please feel free to contact us via the email address: [email protected]

Sincerely,

888 Team

Not much right now, the range of games is good. I don’t really play bingo on there as I prefer to be in a bingo hall. Depositing is easy, withdrawal is where my issue lies as problems aren’t rectified

There has been an error in my withdrawals. I have emailed on a number of occasions to sort it as I am entitled to my $500.03USD (2 separate withdrawals), I have had no response (the swift code needs changing) and no acknowledgment despite numerous emails asking for them to acknowledge receipt of emails and asking if they have passed the info to the relevant person. The bank can’t help me and assure me it is 888 casino’s responsibility. There must be a higher power I can go to to get this sorted and I won’t give up until I do - I need my winnings. If anyone can please tell me which organisation I can contact to take this higher I would appreciate it. I changed the swift code on my account last week as soon as the bank informed me of their error and did a small withdrawal, and that money reached my account quickly so I know this is easily remedied but 888 don’t want to help it seems.

888 Casino

hace 6 años

We are truly sorry to hear about this.

Please could you contact us at [email protected] and provide us with the username of your 888 account; we would like the opportunity to investigate your feedback further.

We remain available if you have any further questions or concerns.

Sincerely

888 Team

Used to be my go to casino! I won very big here ($65K plus some others around $5K) and enjoyed playing here for about 2 years. They had excellent customer/client/VIP support at the time I was playing here.

I stopped playing at 888 because they removed literally ALL the games I liked. ALL of them. Replaced with other, less polished games or games that just did not appeal to me. They also stopped doing bank transfers for my bank specifically? Withdraw methods from there were less appealing as well.

I was super disappointed to stop playing here! VIP support did contact me and they did do a very thorough job in trying to regain my business. It just wasn't mean to be!

888 Casino

hace 6 años

We wanted to thank you for taking the time to provide feedback about your experience with us. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day.

If you did not provide the VIP team with the details of the games that were removed, we will appreciate if you contact us via the following email address: [email protected]. Kindly include the username of your account.

Sincerely,

888 Team

I'm a consumer of 888casino!

Throughout my experience, the bonus that you receive as soon as you register to play is extremely extraordinary amazing. The one thing that bothers me during my experience through this site is the withdrawal time period. They request you to verified your account with the following passport, ID, or driver licenses before you tried to attempt to withdraw. Currently, I'm in the process of verifying my account (Couple hours through the verification still no answer) They said it's going to be within 3 days, so I'm continuously waiting. Still what bother me is that it is much way easier to deposit than withdrawal. I guess, they want you to experience longer and feed you addiction during the time period. It sounds a bit shady how they want your photo ID after you played instead of requesting at the time you register. Everything seems legit so far. I'm getting nervous because the media is begging to differ with a few fraud videos I found, regarding 888casino closing down few accounts and cutting down player's losses.

Overall, I loved the interaction while playing with Live Dealers.

How do you get a match on your first deposit as promised? For a so called big-player in the casinostakes I thought game selection and withdrawal requirements left a lot to be desired even when compared to smaller contenders.

888 Casino

hace 6 años

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected.

Once your account qualifies for the Match Bonus, an email is sent to you in order to claim the offer after the first deposit is approved. https://www.888casino.com/promotions/welcome-bonus-offer/

Regarding our game selection, we offer our players an extensive range of over 100 luxury online slot games including ongoing new releases and those that have been exclusively designed in-house for 888 casino players only.

As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible. You may be required to verify your identity before a cash withdrawal can be made from your account. This validation process is to prevent potential online fraud. https://www.888casino.com/banking/withdrawal/policy/

We will be more than happy to address any other concerns that you may have. You can email us at [email protected]; please include your username.

Thank you for your time and your membership.

Sincerely,

888 Team

There are much and different games. Very easy to register en deposit.

Everything is super good when I was losing and deposit again, you get good promotions emails to deposit again get free spins and bonus. Everything changed dramatically when I start to win and withdraw. Then everything getting very difficult and take a very long time. Only canceling the withdraw is still very easy. Simply they wait till you cancel and lose all the money. I closed my account by casino888.

888 Casino

hace 6 años

Thank you for your review.

We are so happy to know that your registration and deposit process matched your expectations. We are also thrilled to learn that you enjoyed our selection of exclusive games. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence.

Please note that we pride ourselves in providing a fair gaming opportunity for all. Furthermore, we are a regulated brand, and as such, we are opened to be reviewed by the Regulators at any time. We also hold the eCOGRA’s Safe and Fair Seal, awarded to those operators that have achieved compliance with eCOGRA’s eGAP requirements.

It is sad to learn that you chose to terminate your membership with us. We will be more than happy to address any other concerns that you may have. Feel free to email us at [email protected]; kindly include your username.

Sincerely,

888 Team

There is four day waiting to get a reply on email. Over a week to process withdrawals. And very confusing terms regarding free play and welcome bonus. This is a definite "no go" casino

888 Casino

hace 6 años

Thank you for sharing your feedback. We are sorry to hear about your dissatisfaction.

In regards to our Withdrawals, please note that the processing time is between 1-3 business days. We will endeavor to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. https://www.888casino.com/banking/withdrawal/time-frames/

We apologize for the delay in getting back to you after you contacted the Support Team. If there is something that has not been addressed as yet, please feel free to send the information to [email protected]. Kinldy include your username. We will also be happy to answer any questions you have regarding the Terms and Conditions for the promotion(s) you are taking advantage of.

Sincerely,

888 Team

I like the fast response on initial email. Clear terms of deposit and withdrawal. Lots of games to choose from. New games arriving weekly. Fair bonus on deposit

Oh my god. After depositing close to $2000 I wrote customer service with a complaint of sluggish software and random session issues. I requested a small free sports bet for compensation. Respectfully


I stated in my email that I was considering moving my online gaming entertainment to another platform. Those exact words. To express my frustration. Customer service then took it upon themselves to lock my account and it took me almost 24 hours to unlock it. Messing up pending sports bets.

They had no right to do that. I wasn’t mean or disrespectful. I was polite and to the point of my concerns. Which were never addressed

I still play. And still deposit. However, I’d never ever recommend them to a friend or family for the way I was treated. Also I find when some bets get rejected it’s not credited to your account. I didn’t even bother to write them about that in fear of my account being locked.

Terrible customer service. -100 out of 10. Never experienced anything so disrespectful to a money customer.

I saved the email logs as proof of my claims.

888 Casino

hace 6 años

Thank you for sharing! We are really happy to learn that you enjoy our selection of games as well as the bonus offers.

One of our main objective is to ensure the satisfaction of our members, a priority which we take seriously. It is sad to learn that in this area, we did not match your expectations and this is very concerning to us.

We would appreciate if you would contact us via email ; this will give us the opportunity to review your claim further. Our email address is [email protected]; kindly include the username of your account with us.

Sincerely,

888Team

Lots of games and no freezing games as I heard or read reviews. Well also I was so worried that 888 don't pay back. Read lots of reviews that 888 don't pay or makes it difficult or delay the payments for ever.

I played and won and I was so worry but in fact its not true. Ok they do ask for verification before they make the payments. But as soon as they verify you they pay you straight away. I received my first payment £1300 today and they also paid me £3700 today and I should receive in the next few days.

I only dislike is transferring the money to the players takes longer then what er want. 3 working days is acceptable like other casinos. 5 to 8 business days is a lot I think.

888 Casino

hace 6 años

Thank you for sharing your experience and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. Congratulations on your winnings!

We have a culture of constant improvement and feedback like yours helps shape us for the future. Once it is possible to offer a shorter withdrawal processing time, we will not hesitate to implement it.

We remain available if you have any further questions or concerns. Thank you for your time and your membership.

Sincerely,

888 Team

I like the field and tournaments that are going. Pretty nice interface as well.

A month ago I tried to withdraw 1000 euros, my bank rejected the international transfer and sent funds back to cassava through target system. Since that moment I have made 4 queries about the issue and still have not received an answer from support and funds have not been placed back into my account ;(

888 Casino

hace 6 años

Thank you for taking the time to post your review. We are happy to hear that you enjoy the interface and the games offered. We will make sure to pass on your feedback to our team.

On the other hand, we are sad to learn about the difficulties experiences with your withdrawal request. We would love to take a close look at your case and for that, we will need your username. Our email address is [email protected]. We'll work with you to resolve any issues as quickly as possible.

Sincerely,

888 Team