Cassino 888

• I like that 888 offers a Daily free spin on a wheel.
• Comp points which you can trade for $.
• I like that when I ask for free spins, after depositing a few times they usually give me $3 to play with.
- One time they gave me $3 to play with, and I wagered the necessary $96 (I believe, can't 100% remember the wager requirement) --anyways, After that, I kept playing and I got free spins on "Gates of Hades" and I hit almost $4000! I withdrew $3,700 CAD. The withdrawal took less than 24 hrs. Which is kind of long for this casino but that was okay, at least I got it.
• Most of the time, withdrawal times take 10 minutes.

•That the live chat isn't 24/7.
• they sometimes don't reply to emails.
• Hard to get invited to the 888 VIP club and not very clear on how to get an invitation.

17/08/2025
Yesterday I wanted to have a 5-10 minutes play before bed, I’ve opened an account with 888, made a deposit of 800£, and next second, my account was temporarily disabled, so I ended up chatting all night with support team. They said we need to do some verification, every picture that I sent been asked to sent something else, utility bill is not ok ( even if was from gas and electrical, 10 of august this year) my UK driving license is not an id , something else they want. I don’t know if or when I will get my 800£ back , one thing I know for sure, never ever in my life don’t be on their app.

Very easy to deposit funds and have fun playing right away. There is a very large selection of different casino games to play, and also has sports betting connected to the same account. I also would like to say with as many words as possible to increase my character count, that I like the very very interesting and eye-catching site layout, with the 888 and the colors and such, bang on job.

The games are often glitchy, and they take no responsibility for it. Also, their customer service is abysmal; they claim to have 24/7 live chat, but I have never encountered a real person on this chat, only a warning stating that the chat isn't actually live. When you do finally find a way to contact a real person, they take several days to return contact. Overall, if I had never successfully withdrawn in the past, I would have thought this was a scam site for sure. After a glitch ended up losing me an unknown payout, I can confirm that this is Infact a very shady site. I don't like how withdrawals have to be to the same account as the deposits, limiting me only to a swift wire, which loses some of my winnings to fees, and has me figuring out the proper way to input my info... I had to go to the bank for help.

I like the Daily Wish giving me free spins on slots almost every day and appreciate the random free spins they give me every now and then as well.
Casino seemed fine to me but then again I mostly do sports betting so I haven't dug deep.
Odds in betting are okay but could be better. What I liked most here was the bonuses offered in sportsbetting (constant free bets for placing bets)
.. however..

They shut me out from using any of their promotions without giving me a reason. Why offer these bonuses if you then disable them when I use them(I did use them a lot, but so what). I wasn't abusing the free bets in any way and I wasn't even winning either.
Of course, It is their right to do this but well I didn't like it. I had only been a user for a bit over a month too.

The customer service was shit. The few times I tried their support chat it was absolutely useless and they didn't even seem to know how the place works (telling me I cant cash out/cancel a bet like It's not possible in one conversation). I did cash out because yes it is a thing..

Another time they couldn't understand anything I was saying and from their responses it was clear they didn't really even speak english.. very broken language with foreign letters mixed in. It was so comically bad I showed the chatlog to my wife just to laugh at it.

Oh and by the way the way they informed me about restricting me from their promotions was by leaving a message in their support chat, which I just happened to see later when I had a question to ask and thats just stupid.

Also slow withdrawals

They are refusing to pay out my money, i have complied with all their requests but they stopped answering. STAY AWAY!!!. They are also breaking the law, they have a fake complaint procedure where the emails do not work. I don't know how they still have their license.

I thought 888casino had a wide variety of slots that were fun to ay. They were high quality and a lot were new. I liked that they had exclusive ones, as well. It was laid out pretty well and it offered a few nice bonuses.

I won $180 and put in my request for a withdrawal. My verification documents were submitted. Three days after the request, I got $25 of the $180 deposited in my account. When I tried to contact live support, I quickly realized they told me it was a real person, but it was a chat bot. It was the worst service ever and I'm not closer to knowing if I will ever get the rest of my money.

Please understand that if you play at this casino be ready to have the worst time of your life withdrawing your money this company should not be allowed in Ontario anymore I will make sure a court date is served to them!

My experience: I found 888casino as a reference in regulated online casinos and chose to trust.
The available slot games are good, the online game providers are diverse, there are many bonuses in different areas such as sports, slots, online casino. I had no problems with the games and felt they were honest, I made a significant profit with a lot of luck.

However, after trying to verify the account to withdraw the balance I had problems and because I didn't speak English, communication with support was quite slow. In the rules that almost no one reads, support has up to 14 days to respond and even if it doesn't take that long (they responded to me in 1 day) you need to be patient to explain your situation in detail and wait for a response as it may go through other responsible departments. I managed to make the withdrawal successfully, I had support to resolve the entire situation.

A recommendation: check the account completely before making the deposit, proof of residence must be in your name and only use water/electricity/telephone bills. I recommend using the site, in the sea of ​​fraudulent sites, 888casino is reliable, has durability in the market, regulated to operate in the USA, but bureaucratic. Be patient when dealing with support, they will give you the support you need to resolve your problem, but within 14 days read the rules.

Missing money from every withdrawal transaction. They take away $30 from each transaction. Contacted customer support, it's been 6 months with still under investigation.

Everything was great until august 2022. I was playing regularly in the casino and haven't had any problems. Casino site was working ok and also payouts were processed according to limits.

I was playing for couple of years in the casino, without any issues. Mostly I was playing slots with progressive jackpot games and was lucky to win couple of times. I was able to make withdrawals according to casino limits without any problems. In august 2022 the casino asked for some additional documents to be sent as part of verification process, which I sent. I am still waiting for verification process to be completed. Last couple of months they are not even replying to my emails. Whenever I send an email they state that they will reply in max 72 hours but there is no reply at all. I also called them to their phone support and the girl on the other side also promised that they will reply via email in day or two, but nothing happened. I am waiting for months now already and since there is no reply from their side I asked them to close my account and send the remaining balance to my ewallet. They are not replying to my emails and still didn't send the money to me.