Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

888 Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

888 Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 149 reviews
4.3/10
149 reviews
Complaint Response 397 complaints
2 days avg. 397 complaints

AskGamblers Quick Overview

Editor’s View

888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.

What we like
  • Various offer of casino games
  • Well-developed VIP program
  • Plenty of deposit options
What we don’t like
  • Delays in withdrawals are common
  • Live chat is for registered users only
  • A lot of unresolved complaints
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure Ontario

19+. T&C Apply. Play Responsibly


888 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.888casino.com
Established
1997
Licences
Gibraltar Regulatory Authority, Malta Gaming Authority, Alcohol and Gaming Commission of Ontario, Romanian National Gambling Office, Portuguese Gambling Regulation and Inspection Service
Affiliate Program
Languages
English, German, French, Russian, Portuguese, Spanish, Japanese, Chinese, Arabic
Casino Type
Instant Play, Mobile, Sports, Live Casino

General Information About 888 Casino

888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.

Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.

Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.

StallCation

Complaints

Read the complaints other players have left for 888 Casino. Learn more about complaints.

Show all complaints
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus Unresolved
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus Unresolved
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus Unresolved
888 Casino - 3 out of 4 withdrawal requests still not processed and account is still disabled

I made four withdrawal request on separate dates. The First request I did was on August 8, 2025 for $820 CAD, Followed by my second request on August 9, 2025 for $14,000 CAD. Two days after of my withdrawal request, on August 11, 2025 I then received an email from Operations Team requesting me to submit a valid photo ID and my void cheque from my bank in order to carry out some additional checks.

I immediately submitted and uploaded my documents that same day I got the email. I did receive an acknowledgment email that my documents were received and it got forwarded to the competent department.

The next day on August 12, 2025 I made a Third withdrawal request of $1,322 CAD, and Fourth request of $1,400 CAD. On that same day, when I am about to play, my account got disabled and I could not login. I got worried and sad because I still have $2,580 CAD on my bank roll. I could not withdrawn or play with the casino anymore.

I wrote an email to the Operations Team informing them my account got disabled, they inform me that I have to submit some documents for verifying my account which I already did.

Following day on August 13, 2025 I received another email from the Operations Team congratulating me with my winnings and they need to validate my registration first in order to receive my payment. I got instructed to submit another documents which is copy of front and bank of the debit card that I use to fund my account and proof of billing address which is my recent credit card statement.

I immediately submitted and uploaded what they requested. Two days after the submission I then received an email that my withdrawal request is now approved and processed. Unfortunately on the email only I receive, the last withdrawal request of $1,400 CAD is the only amount processed and I confirmed it is deposited to my bank account via eTransfer the next day receiving the email.

I still have not received the 3 withdrawals of $820 CAD, $14,000 CAD and $1,322 CAD. On top of my account is still disabled and could not play. I still have $2,580 CAD on my account.

I have patiently waited for the 72 hours response time of the Operations team and I also excluded the weekends since it is not part of the business days but still I have never got a response or follow up.

staus Unresolved
$16142

Complaint Statistics

Resolved 330
Avg. Amount $ 8,466
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
4.3/10 149 reviews

Top reviews from our players

I played at 888 Casino casino only once or twice maybe. I member there because of poker. Mostly I played poker, but later when I got bored of all those table games, I decided to spent 20€ on casino.

I had no bonuses attached into my balance, so I could played anything iIwant. That time I remember that I first downloaded their software and played it there. It had also instant mode, but that time it was easier to downloaded it and played. I had spent some time on NetEnt games, I did not played any other games from different softwares.

They offer a lot of different games here, but iIprefer to played NetEnt because I knew what to expected from them. I played it for a while, I had some decent winnings. Later I switched to poker with higher stakes, and again to casino. My balance was falling down and in the end I lost the money.

When I looked here they really have a lot of complaints. I don't know why, I won't check them out. While I was playing poker I did not have any withdrawal. At casino the same. But I think if you claim any bonuses from them, you have to check out bonus rules first. Many times there are rules which I don't like so I prefer to check it first and later claim the bonus. In this way, if you stick to all rules I don't think you will have any problems with them.

888 is good brand and I think I could trust them. The casino could have better look, otherwise I don't have any bad words to say about this place. It is nice, but I preferred to play poker here. It is different than at some other poker sites. I will rate 888 casino with 8 stars.

Love tghe poker you guys offer. Unlike my other fave poker site, I don't get bored as easily and end up playing their slots. lol

I think you guys have some pro hustlers on there but they give me a run for my money.

Thanks for the fun times. I am sorry I never found this site first to show my appreciation. Keep the good promotions running.

Sometimes very big wagering requirements is not good but generally I get good game time to keep me busy if I choose some of the slots. Sometimes feel hustled on poker tables. Lol but still all starts for you because you one of my favorite casinos :)

They have some very good promotions from time to time. I usually can't help myself from depositing whenever they offer, say, 100% freeplay bonus on your deposit. Their site looks pretty good too, quite different than many other online casinos.

Well, where do I start? The aforementioned bonuses are really wonky, when it comes to the freeplays you can usually expect quite a long delay before you actually receive them. When I deposit to get a bonus, I expect to get that bonus immediately, or at least know beforehand when said bonus will be applied to my account. 888 does neither of those things.

"Why not just contact customer support," is something you may ask, however this in itself is also a ridiculously difficult task. Their online support is rarely ever open, even within their own hours of operation. "Chat is presently unavailable" is something you'll have to get used to seeing. In addition, their customer support is some of the worst I've ever encountered. I contacted them recently with one simple question, whether I had taken their welcome offer, and if this would make me not able to claim welcome offers on their sister sites. It took close to a week to resolve this simple question, starting out with a 30-minute live chat session, followed by about 8 or so emails. Let me break it down for you:

First off, the chat rep lies to me and claims that I made a deposit of £20 (I play in euros! What the hell!) in March, which is a blatant lie. I ask the rep to check again for me, and they say that they would email me my transaction history. For some reason, this could not be done instantly, so the support rep asked me to close the chat and wait for the email. Fair enough.

I stare at my email for about 10-20 minutes, and there it is, an email from 888... with no attachment. I figured they would perhaps realize their mistake, or maybe they would send these transaction history emails in two parts, but that was not the case. 8 hours and no additional mails later, I email them back, telling them that there was no attachment. The next day, they apologize for the mistake, and send me my transaction history. Only problem being that it is not complete, it only shows my most recent deposit. I call them out on this, and the next day, again, they send me my transaction history. This time, it's accurate, showing me 2 deposits that I've made at the casino. The only one missing being the one they claim I did back in March, meaning that they straight-up lied to me about this fact.

If you do wish to play here, pray that everything works out for you and that you never ever have to contact a support rep.

Additionally, they have a very odd selection of games. They do have stuff from famous slot manufacturers like NetEnt and WMS, but only a select few games. Why can't they have their whole library? Surely a big act like 888 could afford to provide all those games to their players, perhaps they'd actually profit more from a bigger library. Who knows.

This is one very famous casino and one very safe and reliable company. 888 is here more than 15 years I think and first time I played here long time ago and I have a lot of experience with this gambling site. Every year they were better and better and now I can talk about them like the one of the best casinos on the internet.

They offer a big selection of games. A lot of different providers, different kind of games and there is something for everyone. Sometimes I just surfing on their site and trying all kind of games and that is very funny and time just fly. When I have luck I can gamble on this casino for hours and that is great about this site. You can’t be bored. And all that won’t be important if they are not safe and if they are unreliable. That is very important when you making a deposit and with this site you don’t need to worry. You can deposit and withdraw your money quick because they have fast payout department, only thing which is bad is that minimum cashout limit which is 50$. But if you put that on side I think that they have great payouts system with all payments methods and everything is just fine.

Bonuses on this site are great. They offer no deposit bonus, bonus on first deposit and all kind of different bonuses but on serious sites I don’t like to use bonuses so I don’t have experiences with bonuses on this site but it seems that they are nice.
Playing here on this site was always pleasant for me and customer support make their contribution to that. They were kind every time when I talk to them and more important they were very helpful.

I don’t know what to say more about this great casino, great games, customer support, payout department and yes I forgot to mention great site design without any bugs or errors. Well done 888… with ages you become great place for gambling.

888 Casino is one of the first casinos I joined and had my first experience with online slots. I am a player at 888 poker for many years and many times while I was playing poker I tried spinning the wheels at the slots in the casino section.

Since I really liked them I decided to open at 888 Casino an account in order to take the first deposit bonus, to take benefit of their casino promotions and to have a separate bankroll from my poker account.

At 888 Casino there is a big slot variety from various software providers. They have Electracade, GamesOS/CTXM, Cryptologic (WagerLogic), 888 Gaming, IGT (WagerWorks), Cassava, Blueprint Gaming, Dragonfish (Random Logic), Random Logic slots so there is a big variety of slots to play. There are many games that you can only find in 888 Casino and its sister casinos. I really liked playing their marvel and dc jackpots games, especially Fantastic 4 was my favorite. At 888 Casino you can use the flash version or download the software. I always played using the software because flash version was always laggy. One thing that I did not like was that most of the slots were kind expensive since most of them you could play with minimum bet 1,00-1,25 if you wanted to play full lines and very few slots could be played with minimum bet 0,20 -0,25. Lately they have added some NetEnt and WMS slots but not all the games. I wish they will add and Microgaming too in the future.

The promotions at 888 Casino are not very good because the deposits bonuses are never bigger than 30% bonus. I stopped playing here because after I had a big win, they accused me of bonus abuse and they restricted me from their bonuses offer. Although they paid my big withdraw I decided to close my account because I felt that they were being unfair to me. Only for this incident I have to rank low this casino.

Everything is cool about them. They have cool promotions, and probably best support, who shower you with free stuff whenever issue is on their end. They have great slots, amazing jackpots, and really cool site/interface. Whole 888.com is great place for one gambler. Keep doing good work 888casino!

A bit slow cashout, but it's always without problems.

I should have read the reviews before depositing into this casino, all games I played were just losing games, when I called to talk to customer support, they were very cold, they didn't care how much money I spent playing, their support sucks! Very unprofessional and they have a bad attitude! So I close the account. My advise is not to play or deposit on 888.com

Inactive user
9/10

Next casino where I played a longer period is 888 Casino which is known as one of the oldest casino that has been operating successfully for many years with daily improvement and attractive promotions at all the options of gambling. I like because they have some innovations to the classic games while in others it is not the case. They are present more than ten years in the online market and especially I like their version of Blackjack. As a loyal player who often plays on live roulette I noticed that they have friendly and approachable, live casino dealers. Otherwise, roulette is my favorite game especially in an environment such has 888 casino.

I like, because this casino offers instant play version and download the client so each player can choose what's more suited to its needs. I decided to download version because it is much clearer and does not require a search for links to the casino on the Internet, simply is easier to use it does not mean that many players will not decide for the second option. In their promotions and continuous improvement in exactly see their progress in recent years, sometimes it seems to me that there are too many risks, because of the desire to attract a less active players, because I'm a couple of times without any conditions got some free bonuses with low wagering requirements.

Customer support is up to the task, which is available for 24 hours. It is obvious that they have enough support operator because I never wait long for an answer, soon arrived to help no matter what the gambling section relates question. My impression is that they are equally treated all states and do not make any unnecessary landing restrictions as to use a lot of sounding names. I finish review with hope, that casino will stay stable and fast in all types of cashout.

Recently I saw somewhere a promotion for 888 casino. They have many software, many of them I'm not familiar with, but I liked the fact they have live games and few Netent games within many other game providers too. I signed up there and contacted their live chat to ask what kind of promotions they have. A support lady offered me the same 100% match welcome bonus we have here on AskGamblers, I wasn't interested in that so I didn't make a deposit. I didn't see this casino for a couple of days but then they sent me a promotion email, offering me 100% bonus for live dealer games with 30 x wagering. Well this bonus I liked, so I went to their page and made a 20€ deposit and started to play live casino holdem with 40€ in my balance.

I played holdem with 1€ bets and for some time I even managed to get my balance up to 100€. Then I switched and played some rounds at black jack table, I played about 10 hands and lost all with 2€ bets. Then I also played 3 card poker but even with 1€ bets I was loosing a lot, so I went back to holdem. I played it for an hour and got balance up to 140€, then I started to lose and ended my session. The next day I came back, played only holdem, but eventually got bust. I guess it wasn't my lucky time.

Overall I liked this casino, I checked their other promotions and they are quite interesting, like, each month they choose 26 players that get 888€ bonus. Not bad, isn't it? I really liked the look of their page, flash play worked great without any lagging. The live games were great, chat is nice and supportive, so from my experience I can't say anything bad about 888 casino. I think I will play there again and will try some other promo, at least with live games it doesn't seem so impossible for me to wager it. I saw their overall rank isn't very high and they have many complaints on AskGamblers, but so far I haven't faced anything bad with them, maybe I was lucky.

Inactive user
3/10

888casino – Net Entertainment + various other software and also site sub-pages (poker, etc.)

To be certain, it is better to say that this review will be about 888games part of the 888.com. This individual is offering players Net Entertainment software and probably also few others (and if I say NetEnt, I don’t mean NetEnt in the right meaning as usually, for this case - as is absolutely not a casual NetEnt but just an extract from their games, and I really do not understand and cannot find any rational reason to do this).

I discovered this casino and first it got me by few no deposit bonuses offering on the casino site, but then I realize that it could offer me no interesting software, however, its sub-page 888 games is having NetEnt :) and also 12 euro/$ no deposit bonus! I was registered in a moment and expected the bonus. Guess what I claimed. Then I realized that the bonus is strongly restricted only to UK – first sick joke from this casino, as this information was quite precisely lost in the absolute end of bonus T&C presented on absolutely last sub-page of a sub-pages so you could imagine.

So I decided to deposit and claim at least the 100% bonus – and I was looking for dead or alive finally, that I wanted to play very strongly that moment! Guess, what have I found – they do not have DoA as well as large number of other NetEnt games.

So, enriched by another surprise, I just launched Fisticuffs and played my deposit with the bonus out to the zero, absolutely not expecting anything. The result was exactly like I have expected – yes, I have been awarded with the “bonus” game a few times. Yes, I have also maintained the stake few times. No, I have not entertained myself and I have also not enjoying the gameplay for a long time – it has eaten me very quickly :).

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play