Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

888 Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

888 Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 149 reviews
4.3/10
149 reviews
Complaint Response 397 complaints
2 days avg. 397 complaints

AskGamblers Quick Overview

Editor’s View

888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.

What we like
  • Various offer of casino games
  • Well-developed VIP program
  • Plenty of deposit options
What we don’t like
  • Delays in withdrawals are common
  • Live chat is for registered users only
  • A lot of unresolved complaints
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure Ontario

19+. T&C Apply. Play Responsibly


888 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.888casino.com
Established
1997
Licences
Gibraltar Regulatory Authority, Malta Gaming Authority, Alcohol and Gaming Commission of Ontario, Romanian National Gambling Office, Portuguese Gambling Regulation and Inspection Service
Affiliate Program
Languages
English, German, French, Russian, Portuguese, Spanish, Japanese, Chinese, Arabic
Casino Type
Instant Play, Mobile, Sports, Live Casino

General Information About 888 Casino

888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.

Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.

Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.

StallCation

Complaints

Read the complaints other players have left for 888 Casino. Learn more about complaints.

Show all complaints
888 Casino - Holding CAD 30k Withdrawal With No Timeline or Resolution
I’m seeking advice from the community regarding an ongoing withdrawal issue with 888casino.

I deposited a significant amount of money into my 888casino account and, overall, I lost most of it. However, during one period of play, I was fortunate enough to win approximately CAD 30,000. When I requested a withdrawal, it was placed on hold, and I was asked to submit identity verification and proof of funds documentation.

I provided all requested documents promptly and answered every follow-up question. This process began on December 5, 2025. Since then, I have received multiple emails stating that my identity and source of funds are still under review, but no clear timeline has ever been provided. I have also received several responsible gambling emails during this period.

Despite full cooperation and submission of all required documentation, the withdrawal has not been completed. Recently, I received an email stating that the withdrawal amount was returned to my gaming account, even though I did not request this or authorize it.

It has now been more than 23 days, and the funds remain inaccessible. Customer support chat has been unable to provide meaningful answers, and email responses take weeks, often without addressing when the withdrawal will actually be processed.

At this point, CAD 30,000 remains stuck in my 888casino account, despite compliance with all verification requirements. I am looking for guidance from others who may have experienced similar situations or advice on how to escalate this properly, as it appears the casino is not following its stated verification and withdrawal policies.

Thank you in advance for any help or insight.
staus Unresolved
$30000
888 Casino - Taking forever to verify my documents
Hello FendiBendi here, Ive been playing on 888casino for a few months now and Ive made 2 withdrawals in the past and of course of my own fault I cancelled the withdrawals and gambled them and lost since it said it was a 1 day wait for the payment, I waited a day and of course I didnt get my payment.

11/9/25 5:54 am $9031.00
11/11/25 5:20 am $3000.00

Those above I cancelled the withdrawal and Lost since it was taking long to get COMPLETELY my fault, thats not the full problem here.
Now I have 3 pending withdrawals, I personally made the choice of putting the option to not cancel withdrawals so I wont gamble my winnings and make the same mistake again, These below are my new withdrawals.

11/18/25 12:13 am $1250
11/18/25 7:50 am $200
11/20/25 4:18 am $2700

the problem here is that they say it takes 1 business day to make the transfer. its taken longer then a business day.
they asked for me to submit my visa card and proof of idenity, in which i have submitted both. Card and Drivers license.
they say it should take 72 business hours. its been longer then that.
I reach out to the live chat they say they moved the case to the verifying department to urgent, still no one emails me or gets back to me.

Now Ive been doing abit of my own research online and it seems like Im not the only one with this issue this casino likes to play the long game with alot of its clients and take its sweet time and make it a very miserable and dreadful experience to cash them out but they have no problem taking payments on deposits to allow them to play.

How does this make sense?
staus Unresolved
$4150
888 Casino - Stalling with additional KYC
I created my 888 Casino account in 2021. I went through the initial stage of verifying my account. Throughout the years, I have played and won and cashed out. Then this past week, they asked me to verify my identity and provide source of income. I am doing that, but then I get emails asking me to do it again and again etc. I have submitted enough suffice evidence multiple times. I have screenshots and copies of emails.

The first time I submitted I got an email sating my documents were approved. Then I just needed to verify Identity. Complied. Asked to upload income again. Complied. Asked for income again. Complied.

I have uploaded documents 3 or 4 times now. I am getting the run around and now I cant even get a response. When I attempt to upload the documents, it just spins and spins. I even tried emailing.

I feel everything I uploaded was suffice and more than enough. I also sent paystubs from 11 months ago and bank statements from that time.

So unprofessional, even general loans etc see your information as adequate when you provide it.

I havent applied for a loan since I bought my car, but even that is satisfied with just a couple bank statements and banking information. Which I did provide to 888!

I think its a phony casino now. I understand "know your player" and I complied, more than 3 times now. I have nothing to hide thats why I have complied with what is being asked. Does anyone know how to review Canadian documents there?

Dont waste your time. I should have spent more time reading the reviews. I feel really bad for people who have won big and are having this issue.

It is at the end of the day, a scam.
The verify ID section wont even allow me to upload now. I email support and they aren't helping send my documents to the right people.

I have nothing to hide, thats why I keep reaching out to support, I want my stuff verified.
staus Unresolved
888 Casino - 3 out of 4 withdrawal requests still not processed and account is still disabled

I made four withdrawal request on separate dates. The First request I did was on August 8, 2025 for $820 CAD, Followed by my second request on August 9, 2025 for $14,000 CAD. Two days after of my withdrawal request, on August 11, 2025 I then received an email from Operations Team requesting me to submit a valid photo ID and my void cheque from my bank in order to carry out some additional checks.

I immediately submitted and uploaded my documents that same day I got the email. I did receive an acknowledgment email that my documents were received and it got forwarded to the competent department.

The next day on August 12, 2025 I made a Third withdrawal request of $1,322 CAD, and Fourth request of $1,400 CAD. On that same day, when I am about to play, my account got disabled and I could not login. I got worried and sad because I still have $2,580 CAD on my bank roll. I could not withdrawn or play with the casino anymore.

I wrote an email to the Operations Team informing them my account got disabled, they inform me that I have to submit some documents for verifying my account which I already did.

Following day on August 13, 2025 I received another email from the Operations Team congratulating me with my winnings and they need to validate my registration first in order to receive my payment. I got instructed to submit another documents which is copy of front and bank of the debit card that I use to fund my account and proof of billing address which is my recent credit card statement.

I immediately submitted and uploaded what they requested. Two days after the submission I then received an email that my withdrawal request is now approved and processed. Unfortunately on the email only I receive, the last withdrawal request of $1,400 CAD is the only amount processed and I confirmed it is deposited to my bank account via eTransfer the next day receiving the email.

I still have not received the 3 withdrawals of $820 CAD, $14,000 CAD and $1,322 CAD. On top of my account is still disabled and could not play. I still have $2,580 CAD on my account.

I have patiently waited for the 72 hours response time of the Operations team and I also excluded the weekends since it is not part of the business days but still I have never got a response or follow up.

staus Unresolved
$16142

Complaint Statistics

Resolved 330
Avg. Amount $ 8,466
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
4.3/10 149 reviews

Top reviews from our players

Nothing about this site is good aside from a couple games

There customer service is garbage nobody is capable if helping you when you need it and I won 325 free spins on the game dr love on a $2 bet and then it froze and just kept spinning after contacting them and recording video and taking pictures of the win they said there was no win and gave me my $2 back when those spins at a minimum would have won me over $1000 do not sign up to this site it's garbage on your PC and mobile and they are crooks I wish I never spent money on their site if you are into losing money and being ripped off this is the site for you.

The interface and games seems ok, table games could be better, though. But the Casino's behaviour when it comes to withdraws and seasonal promotions isn't right at all.

After some rather long emails exchanges with the 888 Casino management i came to the conclusion this Casino isn't fair to new online casino players and trys to milk them with abusive bonus points behaviour on new promotions(i do not mean the usual welcome bonus)

They got that seasional luck to be promotion where you get refund of 30% Bonus Points of your losses and they advertised Multihand BlackJack with that. Since i only play table games i took the offer and did deposit with the code.

So i played some multihand Black Jack lost some and got some back, later i deposited more money without bonus to just play single hand black jack made a rather big win from some 50€ to 300€+but could not withdraw. The reasion was both the bonus points involved with the wagering and their 20% low playthrough by using table games like black jack. That's really low on Black Jack games and missleading players especially if you do make a promotion advertised with multihand black jack and a bonus systems that refunds 30% of your losses.....extremely hard do calculate the wager here, before hard its rather impossible to be honest. This Casino does exactly know what they do and they do all in their power that you cannot ever withdraw your legal winnings. Even if you don't use a Bonus, my first cautious win of 40€ was not transferred in like 5 work days. (mo-fr)

Then i did let them know to close all my accounts on their sites and they never took any responsibility or a statement to their abusive promotion behaviour that only are their to confuse and misslead and make a deposit/win non withdrawable.

Again that's no way how to treat players, especially new ones.

Its no way for a casino to make profit long term with conditions and a behaviour like that. They are also very unsocial to new players that made mistakes due to confusing promotions, i wonder why a big casino name feels the need to act like that on small people, playing the first time. The first time should be a good experience not a horrible one. That's not how to do business.

They are polite in emails and chats, but their actions speak for themselves.
Another issue is, I got 5 times disconnected on one of their games when i had a high win, before that i could play for weeks with a single dc.

Not a safe place to bet and can't be trusted - they might be there since 1997, but i bet their management has changed it wasn't friendly at all, just a polite mafia order to steal your money with psychological very abusive bonus promotion tricks and extremely long(forever?) withdraw times with very unfair table game conditions and missleading bonus promotions.

Overall i feel cheated by their odd bonus promotion wages and point back system, even though i would have won the game. Very odd and unsatisfying feeling. I have seen better online casino with more friendly promotions and table game wagers(even 1:1 playthrough), but i only can say if online casinos are all like that avoid them and go to a real casino if you love table games.
Do avoid this Casino at any cost, you have been warned!

This Casino is awesome!Not only it’s been in the industry for quite some time now, it’s also one of the best I’ve ever played at. I initially deposited $95 and I received a welcome bonus of $95. It offers a sticky bonus so I wasn’t able to withdraw until I played the 30 x bonus wager requirement.

Being a slot player, as I always mention in most of my reviews, I like bonuses, I don’t care if it’s a sticky bonus or not. Most of slots contribute 100% to the WR. The customer support is pretty awesome to! Still playing here!

Its chat support is not always available.

888 casino was established in 1997 and it is more than 15 years of operations. This is not only casino, it is sportsbook, poker, casino, and games. This is really decent and old brand, and also reputable, or at least should be reputable, because even few years ago when i was a player at their poker site and their casino, they already was not so cool. And based on the things which my friends who played there recently told me, i can say that they did not do any improvements regarding faster withdrawals or adding better games selection.

First of all i am not happy with their verification team, because they already ask my documents 3 times, every time verify it, and then after some time ask again. I did not know what the point, but they locking my account when ask docs, so I just keep sending them. Luckily since i did not play there anymore they did not touch me with this anymore. Also i would like to say about long withdrawals, such reputable and old operator can process withdrawals faster than 3 - 4 days to ewallets. Really, they run business 17 years and still did not know how important for customers to get withdrawals fast?

Software is mostly outdated, they had some NetEnt games, but most their slots was designed in 1997 and looks like 1997 year at all. Really, is there managers or someone? If you did not know what to do, I am ready to help you, pm me on forum and i describe you the things which you did not get for 17 years of being in this business.

888 com is of course safe and decent, but I rate it with 5 stars. 3-4 days withdrawals for 17 years in business is means only bad management adn nothing else. Sick that such great brand is doing nothing to improve.

I sign up at Casino 888 long time ago, but in that time I don't remember they had so many complaints or this is something new about them. Like I said I did sign up there long time ago but they were having 10 euros free chip in that time, so that was the time when I was interested in playing poker.
I don't like theirs OS games which I still don't like them and then they were giving the free chip to use only on theirs OS games. I didn't managed to do anything from it .

I did become theirs depositor but just to play poker and i have to say I was doing pretty good but never managed to cashout or to take the first place.
Every day they had or they have freerolls tournaments if you don't want to deposit money, so you can play it for free and still can cashout something if you are good in poker games.
As I remember I had several deposits there but never got free spins from them only free tickets for some of the poker tournaments.

Now they have good offer of 88 free chip, but when i think that you are allowed to play only os games, I don't think so, or maybe I would take the offer to pay not so interested but playing it for fun.
Now they are improved I think, well I am talking about the slots games as I remember they have some Netent slot, but when I see all this complaints wow 45 of them, well that's a big percentage and I don't think that someone will have the courage to make a deposit here.

I don't know what to say about this casino, because they were solid one before and they are old casino on net, but now I think you have to decide to your self, to deposit or not, seeing all this complaints and half or more of them they are not resolved yet.

888 Casino can make a good first impression, when you access the lobby. Gamblers are properly directed on each game category and live dealer games are available. So, everything’s good!

It should be mentioned that 888 Casino has a record number of gamblers (over 25 millions) and is considered as a major player in the online gambling world. This is of course both due to its extended range of games and its professionalism. Casino 888 bonus offers are quite common. I didn’t use any bonus on that casino, I rather preferred playing with my own money and made a deposit of $70. I played no more than 10 spins at the European roulette, then quit and went to try the different slots.

The graphics and sounds are good, but not the best around. Nevertheless, playing at some of them like ‘Party Pigs’ is a real pleasure.It is a 55 reel 20 playline game. The main heroes there are those crazy dancing, playing musical instruments and singing pigs. This machine is really cute and fun and has in addition a good set of options like the free spins and some other attractive features to players. I enjoyed playing at Party Pigs a lot and still have good memories of that night while playing at this slot. Just when I took advantage of the free spins, I almost reached $100 of winnings from one initial USD I invested!!! While thee-mail support is top notch, speed and convincing due to its high quality (I got the answer of my query in less that one hour), credit cards payouts take almost 2 weeks,it’s definitely too slow!! It is the only negative point I can report about this casino. But in spit of it all, 888 Casino is safe and operates seriously. There are too much arguments which speak for its seriousness.

All in all, I had one of the most exciting gambling experiences at 888 Casino and I only can encourage gamblers to join it!

888 casino has become one of the terrible casinos. Lately is only manipulated and you can no longer enjoy the game. I think this casino has a new provider, which is hungry for our money. And he like a big stomech.
Hands off, it's better.

This be certainly not remain the only review I will write about 888 Casino because it is the online casino where I deposited by far the biggest amount of money I ever played with in a casino. But step by step, because this is a long story! Well, when you start playing in an online casino, 888 is certainly one of the first addresses you may find in the internet. They make big publicity and their 88 Euros free chip is very inviting because you have the possibility to try several games and at the same time you certainly make your first winnings with the no deposit bonus.

Well, that’s how my long story started and - if I could turn back time – I would deposit less money there and – in a different way.Just to give you an impression: 888 Casino – I love it and I hate it! 888 Casino is definitely the worldwide best online casino when we speak about the technical background, their download version as well as the web-version. Absolutely outstanding are the Iphone and Ipad Apps, free download from the Apple Itunes store. The design and the functional details are superb, it is really fun to play all kind of games on a PC oron a mobile telephone. Excellent!!

But unfortunately there are many things to say which are definitely not ok. After a long time I was playing at 888 Casino I decided not to deposit anymore at this casino. The main problem is not only that 888 Casino is really greedy in rewarding good clients with bonuses, but also the behavior of some members of the customer support. I was a High Roller member but that doesn’t count much for the customer care staff of 888 Casino. Pity, the casino is really excellent. I will certainly come back and write about some episodes and experiences at 888 Casino.

My overall mark for 888 Casino: 6/10

I have a 888 accountfor long time but only played poker and sports betting here, so i decided to play casino too.

At first look you can see good offer of slots of every kind of themes like: Marvel, Sports, Tv Show and more than hundred slots and other games.
I really likes Call of Duty 4, hard to pay but the bonus stage is awesome just like video game, needs some skills to achieve good price.Doctor Love 2 paid more than old Dr Love 1 which is good, played some Dolphin Reef to looking for bonus with no luck, Thor nothing to do against Playtech version but works and many others, finally losing my money.

Good variety of games but i think there are many slot with high coin value from 0.05 to 0.50 per line! only a few with regular 0.01.So you have to play with $100 minimun to spent some time here.

888 family its really big and excellent brand, always received payments without any trouble, you can ask for $10 cashout if you want. Deposit have low min. too.
Never saw live help option.
If you want all-in-one site with poker, sportsbetting and casino this is one of best on market for sure.

Support: 5 (didn't see live help may be I'm wrong)
Bonuses: 7
Withdrawals: 9
Games selection: 7

888 Casino is probably one of the first casinos I've signed up at a couple years ago. They are one of the most popular gambling brands worldwide. That of course shouldn't come to anyone's surprise, considering they have a huge marketing budget and spend major bucks to sponsor countless sports and poker events.

Their offering is quite spectacular if you consider the fact that they have a wide range of casino games, sportsbetting (including live), bingo and poker. When I started out with them I decided to bet on football matches. I'm a bit of a football freak and I like building up the adrenaline to bet on my favorite teams or the ones I think will be winning.

On occasion I would also play their casino games, but mainly roulette and blackjack. I must say their RNG table games seem much more random than the crappy sessions I've experienced at Microgaming (lose, lose, lose and lose). However for the real deal you of course switch off to their live casino games.
Over the years I also decided to play poker on their platform besides sportsbetting.

I did not take any bonuses when betting on sports or playing their casino games (at least I can't remember that I did). They do have major offers though, but the wagering requirements were always high. Their poker platform is excellent and has a lot of features which and players.

They organize a lot of freerolls and their loyalty program is quite decent as well. However I find myself not playing there a lot and the reason for this quite simple. When withdrawing funds you have to sit back and wait at least 4 DAYS! This of course is ridiculous and players like me do not have the patience to wait that long for a withdrawal. Besides there are better alternatives so they get very little of my business.

Apart from that my experiences with them were fine though, even customer support was very nice. Would I recommend playing at them though? NO, simply because I see too many complaints on forums about confiscating winnings for the most absurd reasons. Although It never happened to me, I don't wish that to anyone.

My overall rating would be a 6.5/10

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play