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888 Casino

888 Casino

The casino is restricted in your country.

Our Rating CasinoRank
1.1/10
CasinoRank
Player Rating 150 reviews
4.4/10
150 reviews
Complaint Response 411 complaints
2 days avg. 411 complaints

AskGamblers Quick Overview

Editor’s View

888 Casino is a popular online casino bringing players a large number of online slots, table and live casino games. The casino has several reputable licences, attracting players from different countries, while the website is easy to use.

What we like
  • Various offer of casino games
  • Well-developed VIP program
  • Plenty of deposit options
What we don’t like
  • Delays in withdrawals are common
  • Live chat is for registered users only
  • A lot of unresolved complaints
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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888 Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.888casino.com
Established
1997
Licences
Gibraltar Regulatory Authority, Malta Gaming Authority, Alcohol and Gaming Commission of Ontario, Romanian National Gambling Office, Portuguese Gambling Regulation and Inspection Service
Affiliate Program
Languages
English, German, French, Russian, Portuguese, Spanish, Japanese, Chinese, Arabic
Casino Type
Instant Play, Mobile, Sports, Live Casino

General Information About 888 Casino

888 Casino is one of the early online casinos, established in 1997. Ever since then, the casino has been home to players worldwide. The gambling website is licensed and regulated by the Gibraltar Regulatory Authority, MGA, AGCO, Romanian National Gambling Office, and Portuguese Gambling Regulation and Inspection Service.

Multiple reputable licences show that 888 Casino adheres to gambling laws in various countries, but the extremely low CasinoRank raises reasons for concern. Still, there are plenty of 888 Casino bonuses that many players find too appealing and want to test the casino out themselves.

Below, you can read through our detailed casino review of 888 Casino and see if you should open an account or not.

StallCation

Complaints

Read the complaints other players have left for 888 Casino. Learn more about complaints.

Show all complaints
Delayed payment for almost 2 months on a fully verified account

I am filing this complaint regarding the extremely unreasonable and unacceptable handling of my 7,000 CAD withdrawal by 888casino Ontario.

My account had already been fully verified before this withdrawal request was ever made. Despite that, for nearly two months I have been trapped in an endless cycle of repeated document requests, delays, and meaningless template responses while my funds continue to be withheld.

During this entire process:

I contacted support more than 30 times through email and live chat

I repeatedly submitted every document and every piece of information requested

I complied multiple times with additional CCS2800 verification requests

I received almost nothing except scripted copy-paste apologies for the delay

My direct questions were consistently ignored

No one explained why the withdrawal was being delayed

No realistic timeframe was ever provided

Support continuously avoided addressing the actual issues raised and instead recycled generic responses

The most frustrating part is that the same documents and information have effectively been requested again and again despite my account already being verified and despite my full cooperation throughout the entire process.

After nearly two months, there is still no resolution, no accountability, and no meaningful communication from 888casino.

At this stage, this no longer resembles a normal verification process. It appears to be an unnecessarily prolonged and obstructive delay process where a verified customer is repeatedly forced to resubmit information while being given no transparency whatsoever.

Most recently, after once again submitting all the requested documents, I heard absolutely nothing back for over a week.

It should not require more than 30 contacts, repeated document submissions, and nearly two months of chasing support simply to receive a withdrawal from an already verified account.

I am requesting immediate release and processing of my 7,000 CAD withdrawal, written confirmation that all verification requirements have finally been satisfied, a proper explanation for the repeated delays and repetitive document requests, and an end to the continuous scripted responses and unnecessary obstruction of this withdrawal

I have preserved all emails, screenshots, live chat transcripts, and proof of every document submission made throughout this process and am fully prepared to continue escalating this matter through all available regulatory, mediation, and consumer protection channels if this situation is not resolved immediately.

Status unsolved Unresolved
$7,000
Delayed withdrawal funds withheld for over 2 months
I am filing this complaint regarding an unresolved withdrawal of $8205 from my 888casino account, which has been pending for more than two months without any explanation or resolution.
Timeline of events:

I submitted a withdrawal request to my Neteller account approximately 2–3 months ago.
I completed all KYC/identity verification procedures in full, providing every document requested by the casino.
My verification status was confirmed as approved.
Despite full compliance with all requirements, my withdrawal has not been processed.
I contacted 888casino customer support multiple times via email and live chat. My messages were either ignored or received only generic automated responses with no meaningful follow-up.
On 30.04.2026, I sent a formal written complaint demanding payment within 48 hours, citing intent to escalate to the Gibraltar Gambling Commissioner and the UK Gambling Commission. No response was received within 7 days.

Current status:
The withdrawal remains pending. I have received no explanation, no estimated payment date, and no meaningful communication from 888casino.
What I am requesting:
Immediate release of my funds ($8205) to my Neteller account, which was the original and explicitly stated withdrawal method.
I have made every reasonable effort to resolve this matter directly with the casino before escalating to AskGamblers. The casino's prolonged silence and inaction leave me no alternative.
I am happy to provide any additional documentation upon request.
Status unsolved Unresolved
$8,205
Withdrawal request still awaiting process after 18 days
Hi my support ID is 840559228. On April 25th 2026 I won 59,000 Canadian dollars on slots at 888 Casino. I requested a withdrawal, ID 941862948229 of 30,000 which was the maximum monthly withdrawal. I initially requested in to be E-Transferred but was unable to do that so I reversed the withdrawal and then redid it requesting a wire transfer . I uploaded my British Columbia , Canada drivers license and the required wire transfer information for my bank account. I was asked for a bank statement which I uploaded. The statement was for the same account I used to e-transfer the funds I used to gamble on the 888 Casino site and the name and address of the account match my drivers license. This is also the account I have requested the funds be wired to. I talked to a live agent after several days to enquire why my withdrawal was still awaiting process. He asked me to again upload my bank statement and ID which I did. On 888 casino the documents I uploaded are showing as awaiting verification since May 1st 2026 and I have not received any emails from 888 Casino giving me any updates on the withdrawal request or on the verification of my documents and ID. I have talked to 4 live agents on the support chat and have been told I dint need to upload any more documents and that they have escalated the matter to the payments department and that they will process the withdrawal as soon as possible. The fact that the documents are still not verified makes me believe that no progress has been made in my withdrawal request. If any other documents are required I will provide them immediately . I have turned off my ability to reverse the withdrawal in my 888 Casino account. This delay is way beyond the stated timeframes on the 888 Casino site.
Chart Pointer
67h left
$30,000
I am filing this complaint against 888ro regarding an unjustified account closure and the confiscation of my winnings following a Live Casino session
Detailed Chronology:

Verified History: I have been a customer of 888.ro for some time and have successfully completed withdrawals in the past. My account was previously verified and considered compliant.

Recent Activity: A few days ago, I deposited and played sports betting. After finishing, I withdrew my entire balance without any issues.

New Session: After a couple of days, I decided to deposit again. This time, I played exclusively Live Baccarat in the Live Casino section. I managed to win, bringing my balance to [4300 ] RON.

The Obstacle: When I tried to withdraw my new winnings, the casino requested a screen recording of my banking app. However, my bank account has been officially closed by the bank in the meantime.

Official Evidence: Since it is technically impossible to record an app for a closed account, I provided 888.ro with official, stamped documents from the bank confirming the closure and my ownership.

Unfair Closure: Instead of accepting these official legal documents, 888.ro permanently closed my account, citing a generic breach of Terms and Conditions, and seized my funds.

My Position:
It is highly abusive for a casino to accept my deposits and allow me to play, only to demand an impossible verification method (video of a closed app) once I win at Live Baccarat. I have provided superior legal proof (bank papers), but they are being ignored to avoid paying out my winnings.

I am asking AskGamblers to mediate this case so I can receive my legitimate funds.
Status unsolved Unresolved
RON4,300

888 Casino Complaint Stats

Resolved 330 / 388
Avg. Amount $8,729
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
4.4/10 150 reviews

Top reviews from our players

Inactive user
3/10

888casino – Net Entertainment + various other software and also site sub-pages (poker, etc.)

To be certain, it is better to say that this review will be about 888games part of the 888.com. This individual is offering players Net Entertainment software and probably also few others (and if I say NetEnt, I don’t mean NetEnt in the right meaning as usually, for this case - as is absolutely not a casual NetEnt but just an extract from their games, and I really do not understand and cannot find any rational reason to do this).

I discovered this casino and first it got me by few no deposit bonuses offering on the casino site, but then I realize that it could offer me no interesting software, however, its sub-page 888 games is having NetEnt :) and also 12 euro/$ no deposit bonus! I was registered in a moment and expected the bonus. Guess what I claimed. Then I realized that the bonus is strongly restricted only to UK – first sick joke from this casino, as this information was quite precisely lost in the absolute end of bonus T&C presented on absolutely last sub-page of a sub-pages so you could imagine.

So I decided to deposit and claim at least the 100% bonus – and I was looking for dead or alive finally, that I wanted to play very strongly that moment! Guess, what have I found – they do not have DoA as well as large number of other NetEnt games.

So, enriched by another surprise, I just launched Fisticuffs and played my deposit with the bonus out to the zero, absolutely not expecting anything. The result was exactly like I have expected – yes, I have been awarded with the “bonus” game a few times. Yes, I have also maintained the stake few times. No, I have not entertained myself and I have also not enjoying the gameplay for a long time – it has eaten me very quickly :).

Nothing about this site is good aside from a couple games

There customer service is garbage nobody is capable if helping you when you need it and I won 325 free spins on the game dr love on a $2 bet and then it froze and just kept spinning after contacting them and recording video and taking pictures of the win they said there was no win and gave me my $2 back when those spins at a minimum would have won me over $1000 do not sign up to this site it's garbage on your PC and mobile and they are crooks I wish I never spent money on their site if you are into losing money and being ripped off this is the site for you.

The interface and games seems ok, table games could be better, though. But the Casino's behaviour when it comes to withdraws and seasonal promotions isn't right at all.

After some rather long emails exchanges with the 888 Casino management i came to the conclusion this Casino isn't fair to new online casino players and trys to milk them with abusive bonus points behaviour on new promotions(i do not mean the usual welcome bonus)

They got that seasional luck to be promotion where you get refund of 30% Bonus Points of your losses and they advertised Multihand BlackJack with that. Since i only play table games i took the offer and did deposit with the code.

So i played some multihand Black Jack lost some and got some back, later i deposited more money without bonus to just play single hand black jack made a rather big win from some 50€ to 300€+but could not withdraw. The reasion was both the bonus points involved with the wagering and their 20% low playthrough by using table games like black jack. That's really low on Black Jack games and missleading players especially if you do make a promotion advertised with multihand black jack and a bonus systems that refunds 30% of your losses.....extremely hard do calculate the wager here, before hard its rather impossible to be honest. This Casino does exactly know what they do and they do all in their power that you cannot ever withdraw your legal winnings. Even if you don't use a Bonus, my first cautious win of 40€ was not transferred in like 5 work days. (mo-fr)

Then i did let them know to close all my accounts on their sites and they never took any responsibility or a statement to their abusive promotion behaviour that only are their to confuse and misslead and make a deposit/win non withdrawable.

Again that's no way how to treat players, especially new ones.

Its no way for a casino to make profit long term with conditions and a behaviour like that. They are also very unsocial to new players that made mistakes due to confusing promotions, i wonder why a big casino name feels the need to act like that on small people, playing the first time. The first time should be a good experience not a horrible one. That's not how to do business.

They are polite in emails and chats, but their actions speak for themselves.
Another issue is, I got 5 times disconnected on one of their games when i had a high win, before that i could play for weeks with a single dc.

Not a safe place to bet and can't be trusted - they might be there since 1997, but i bet their management has changed it wasn't friendly at all, just a polite mafia order to steal your money with psychological very abusive bonus promotion tricks and extremely long(forever?) withdraw times with very unfair table game conditions and missleading bonus promotions.

Overall i feel cheated by their odd bonus promotion wages and point back system, even though i would have won the game. Very odd and unsatisfying feeling. I have seen better online casino with more friendly promotions and table game wagers(even 1:1 playthrough), but i only can say if online casinos are all like that avoid them and go to a real casino if you love table games.
Do avoid this Casino at any cost, you have been warned!

This Casino is awesome!Not only it’s been in the industry for quite some time now, it’s also one of the best I’ve ever played at. I initially deposited $95 and I received a welcome bonus of $95. It offers a sticky bonus so I wasn’t able to withdraw until I played the 30 x bonus wager requirement.

Being a slot player, as I always mention in most of my reviews, I like bonuses, I don’t care if it’s a sticky bonus or not. Most of slots contribute 100% to the WR. The customer support is pretty awesome to! Still playing here!

Its chat support is not always available.

888 casino was established in 1997 and it is more than 15 years of operations. This is not only casino, it is sportsbook, poker, casino, and games. This is really decent and old brand, and also reputable, or at least should be reputable, because even few years ago when i was a player at their poker site and their casino, they already was not so cool. And based on the things which my friends who played there recently told me, i can say that they did not do any improvements regarding faster withdrawals or adding better games selection.

First of all i am not happy with their verification team, because they already ask my documents 3 times, every time verify it, and then after some time ask again. I did not know what the point, but they locking my account when ask docs, so I just keep sending them. Luckily since i did not play there anymore they did not touch me with this anymore. Also i would like to say about long withdrawals, such reputable and old operator can process withdrawals faster than 3 - 4 days to ewallets. Really, they run business 17 years and still did not know how important for customers to get withdrawals fast?

Software is mostly outdated, they had some NetEnt games, but most their slots was designed in 1997 and looks like 1997 year at all. Really, is there managers or someone? If you did not know what to do, I am ready to help you, pm me on forum and i describe you the things which you did not get for 17 years of being in this business.

888 com is of course safe and decent, but I rate it with 5 stars. 3-4 days withdrawals for 17 years in business is means only bad management adn nothing else. Sick that such great brand is doing nothing to improve.

I sign up at Casino 888 long time ago, but in that time I don't remember they had so many complaints or this is something new about them. Like I said I did sign up there long time ago but they were having 10 euros free chip in that time, so that was the time when I was interested in playing poker.
I don't like theirs OS games which I still don't like them and then they were giving the free chip to use only on theirs OS games. I didn't managed to do anything from it .

I did become theirs depositor but just to play poker and i have to say I was doing pretty good but never managed to cashout or to take the first place.
Every day they had or they have freerolls tournaments if you don't want to deposit money, so you can play it for free and still can cashout something if you are good in poker games.
As I remember I had several deposits there but never got free spins from them only free tickets for some of the poker tournaments.

Now they have good offer of 88 free chip, but when i think that you are allowed to play only os games, I don't think so, or maybe I would take the offer to pay not so interested but playing it for fun.
Now they are improved I think, well I am talking about the slots games as I remember they have some Netent slot, but when I see all this complaints wow 45 of them, well that's a big percentage and I don't think that someone will have the courage to make a deposit here.

I don't know what to say about this casino, because they were solid one before and they are old casino on net, but now I think you have to decide to your self, to deposit or not, seeing all this complaints and half or more of them they are not resolved yet.

888 Casino can make a good first impression, when you access the lobby. Gamblers are properly directed on each game category and live dealer games are available. So, everything’s good!

It should be mentioned that 888 Casino has a record number of gamblers (over 25 millions) and is considered as a major player in the online gambling world. This is of course both due to its extended range of games and its professionalism. Casino 888 bonus offers are quite common. I didn’t use any bonus on that casino, I rather preferred playing with my own money and made a deposit of $70. I played no more than 10 spins at the European roulette, then quit and went to try the different slots.

The graphics and sounds are good, but not the best around. Nevertheless, playing at some of them like ‘Party Pigs’ is a real pleasure.It is a 55 reel 20 playline game. The main heroes there are those crazy dancing, playing musical instruments and singing pigs. This machine is really cute and fun and has in addition a good set of options like the free spins and some other attractive features to players. I enjoyed playing at Party Pigs a lot and still have good memories of that night while playing at this slot. Just when I took advantage of the free spins, I almost reached $100 of winnings from one initial USD I invested!!! While thee-mail support is top notch, speed and convincing due to its high quality (I got the answer of my query in less that one hour), credit cards payouts take almost 2 weeks,it’s definitely too slow!! It is the only negative point I can report about this casino. But in spit of it all, 888 Casino is safe and operates seriously. There are too much arguments which speak for its seriousness.

All in all, I had one of the most exciting gambling experiences at 888 Casino and I only can encourage gamblers to join it!

888 casino has become one of the terrible casinos. Lately is only manipulated and you can no longer enjoy the game. I think this casino has a new provider, which is hungry for our money. And he like a big stomech.
Hands off, it's better.

This be certainly not remain the only review I will write about 888 Casino because it is the online casino where I deposited by far the biggest amount of money I ever played with in a casino. But step by step, because this is a long story! Well, when you start playing in an online casino, 888 is certainly one of the first addresses you may find in the internet. They make big publicity and their 88 Euros free chip is very inviting because you have the possibility to try several games and at the same time you certainly make your first winnings with the no deposit bonus.

Well, that’s how my long story started and - if I could turn back time – I would deposit less money there and – in a different way.Just to give you an impression: 888 Casino – I love it and I hate it! 888 Casino is definitely the worldwide best online casino when we speak about the technical background, their download version as well as the web-version. Absolutely outstanding are the Iphone and Ipad Apps, free download from the Apple Itunes store. The design and the functional details are superb, it is really fun to play all kind of games on a PC oron a mobile telephone. Excellent!!

But unfortunately there are many things to say which are definitely not ok. After a long time I was playing at 888 Casino I decided not to deposit anymore at this casino. The main problem is not only that 888 Casino is really greedy in rewarding good clients with bonuses, but also the behavior of some members of the customer support. I was a High Roller member but that doesn’t count much for the customer care staff of 888 Casino. Pity, the casino is really excellent. I will certainly come back and write about some episodes and experiences at 888 Casino.

My overall mark for 888 Casino: 6/10

I have a 888 accountfor long time but only played poker and sports betting here, so i decided to play casino too.

At first look you can see good offer of slots of every kind of themes like: Marvel, Sports, Tv Show and more than hundred slots and other games.
I really likes Call of Duty 4, hard to pay but the bonus stage is awesome just like video game, needs some skills to achieve good price.Doctor Love 2 paid more than old Dr Love 1 which is good, played some Dolphin Reef to looking for bonus with no luck, Thor nothing to do against Playtech version but works and many others, finally losing my money.

Good variety of games but i think there are many slot with high coin value from 0.05 to 0.50 per line! only a few with regular 0.01.So you have to play with $100 minimun to spent some time here.

888 family its really big and excellent brand, always received payments without any trouble, you can ask for $10 cashout if you want. Deposit have low min. too.
Never saw live help option.
If you want all-in-one site with poker, sportsbetting and casino this is one of best on market for sure.

Support: 5 (didn't see live help may be I'm wrong)
Bonuses: 7
Withdrawals: 9
Games selection: 7

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