AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available.
- No withdrawal limits
- Excellent selection of payment methods
- No payment fees
- Limited responsible gambling tools
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1xBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about 1xBet Casino
1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports.
You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at 1xBet Casino
The casino supports a massive selection of payment methods. It’s also a crypto casino accepting a long list of currencies, both fiat and crypto. The other good news is that there are no payment fees.
The casino aims to process withdrawals within 48 hours, but this will depend on the payment method and your verification status. The finance department works 24/7, which means you can also enjoy evening and weekend withdrawals. The casino has also stated that there are no withdrawal limits.
Games at 1xBet Casino
The casino is home to the latest online slots, thanks to a list of gaming providers to keep you entertained. You’ll find the latest progressive jackpot slots, Megaways and exclusive titles. The games lobby is user-friendly, and there are various features to help you filter games to find your favourites. You can also search by provider, and when you’re logged in, you can view your recently played games and save your favourites.
1xBet Casino's assortment of table games includes roulette, blackjack, baccarat and various types of poker. The selection ranges from European Blackjack and American Roulette to Punto Banco and Pontoon.
The video poker section features All American, Aces and Faces, Deuces Wild, Joker Poker, Jacks or Better, Deuces and Joker and a variety of others.
The live casino features the option of gambling against real life dealers. There are blackjack, roulette and baccarat variations to suit all kinds of players and budgets. You can also join rooms with live poker and the latest live game shows.
1xBet Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling, although there are a few features that are currently available through your account. You may need to speak to the casino to discuss setting limits.
However, if you need to take a break, you can self-exclude by emailing the casino.
Customer Support at 1xBet Casino
If you need help, you can contact the casino and one of the fastest options is through live chat, which can be accessed from any page. Initially, you will be met with a chatbot who can answer various questions, or you can speak with a live chat agent.
If you want help outside of live chat, you can email the casino, and the contact details are available in their support section. You can also use their online contact form, and the casino will respond using the email address you have supplied.
You can also contact the casino via WhatsApp, Twitter and over the phone.
Complaints
Read the complaints other players have left for 1xBet Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello! Thank you for our feedback. We would like to clarify the situation with transfers: we usually perform all necessary actions for crediting and withdrawal of funds within a couple of minutes to an hour. However, unfortunately, we cannot influence the regulations and speed of payment processing by the payment systems themselves. The most common reasons for the delay of transfer are erroneous data entered by customers when making an application or transfer, as well as the performance of the banks themselves. Therefore, we sincerely hope for your understanding. We will continue to try to minimize any difficulties in transfers to zero. Best regards, The 1xBet Team
The customer support team at 1XBET is knowledgeable and responsive, providing assistance in a timely manner. The live chat feature is convenient for getting instant help.
Some users have experienced challenges with the customer support team, including delays in response times and difficulty in resolving issues. I think these are isolated cases
Thank you so much for your review. We strive to maintain our high standards of service by providing customer support 24/7/365, addressing each issue in detail until it is fully resolved. Normally the first response should be within 5 minutes, but unfortunately there are force majeure circumstances when the workload is increased and our staff may need a little more time to respond to each incoming request on a first-come, first-served basis. We hope for our customers' understanding and patience. If you have any questions or suggestions, we are always happy to hear from you. Best regards, The 1xBet Team
A live betting plus here is exciting and allows users to place bets during a game or event. The odds are constantly updated, providing a thrilling experience for users.
The live betting interface can be overwhelming for new users, with multiple options and updates happening simultaneously. Some users have reported issues with placing bets quickly.
We are very glad to hear such words towards our support. We will continue to keep the level of our service high only by improving it. As the satisfaction of our customers is a priority and therefore we give every request our full attention. If you have any difficulties with understanding the functionality of the site, please do not hesitate to contact our support live chat, we are available around the clock to help you with any question. Best regards, The 1xBet Team
The variety of sports available for betting is impressive, with options ranging from popular sports like football and basketball to niche sports like table tennis and darts.
Some users have complained about the lack of betting options for certain sports events, especially for smaller leagues or tournaments. Overall, I don't see any negatives with this resource.
Thank you so much for choosing us. It is a pleasure that our customers remain impressed by the extensive range of betting options and enjoy the game. We are constantly updating and offering all kinds of events, from the most large-scale to regional, to suit the tastes of all players and will continue to follow all current events on a daily basis. We wish you success and new winnings. Best regards, The 1xBet Team
The welcome bonus offered by 1XBET is generous and provides a great incentive for new users to sign up. The promotional offers for existing customers are also attractive.
The terms and conditions for bonuses can be confusing and difficult to understand. Some users have reported not receiving their bonus funds as promised.
Thank you so much for your review. We are very happy that you like our bonus offers. We strive to provide a wide and interesting loyalty program for our players starting with welcome bonus, VIP cashback and tournaments from different providers. It is really important to follow the list of all terms and conditions of the promotion for an exciting and fair game for all players, so we strongly recommend you to familiarize yourself with the whole list of terms and conditions of the promotion on its page in the PROMO section and we assure you that the process will become clear and easy. Thank you for choosing us. Best regards, The 1xBet Team
1XBET offers a wide range of betting options, including sports, casino games, and live betting. The odds are competitive and the user interface is easy to navigate. Customer support is responsive and helpful.
The withdrawal process can be slow at times, and there are limited payment options available. Some users have reported issues with account verification.
Thank you so much for sharing your experience. We are pleased to hear that the interface of our platform is easy for you to navigate and that you are satisfied with our variety of offers. We understand the importance of quick and easy transactions, which is why we continuously put all our efforts to ensure a positive experience with every payment. This includes verification as part of ensuring safe and fair use of the platform. If you have any other feedback or suggestions, please feel free to share them with us. Best regards, The 1xBet Team
I can't see a positive point, due to the fact that they cheated on me, so far the interface is good, but it leaves something to be desired when it comes to payment, when you win 1xbet does everything it can to avoid paying you
I won a bet worth 4152 reais, the 1xbet casino denied me the payment, they asked me for a medical report and I sent it, but without success the casino did everything not to pay me, I just want to receive my money, as I have already sent all the requested documents, and it has been 6 months and the 1xbet casino does not want to pay me.
Dear Ivan, We are sorry to hear about this and would like to help you deal with the situation. Please contact us at [email protected] with your game account number so that we can check and clarify this case. We assure you that there is no intention to cheat customers and we strictly follow the rules of the company and regulatory bodies in all our actions. If there is an error on our part, we will definitely correct it, but for this we need details from you to check everything thoroughly. Thank you very much for your attention, we look forward to your letter. Best regards, The 1xBet Team
The betting scoreboard is easy to understand and use even for beginners. The transparency of the odds and potential winnings is commendable, as are the odds themselves, which are often very favourable.
The platform may lack detailed guides or handbooks for new bettors, which can be a barrier to understanding some complex betting options, but overall there is nothing complicated about it.
Hello, Thank you, we are pleased to know that you like our site and its functionality. We provide a lot of information freely available to all users in the "about us" section, such as instructions for beginners on "how to bet": https://1xbet.com/en/information/howbet. Also in the "TERMS AND CONDITIONS" section you can find explanations of all sports betting, promotions and any other offers like advance betting or what an accumulator bet is. And our support is always ready to help and provide information on any question you may have, don't hesitate to contact them. We are always happy to help. Best regards, The 1xBet Team
The platform provides an extensive range of live scores, game statistics, and expert analysis, enhancing the betting strategy. The user interface is intuitive and user-friendly.
Currency conversion fees can be high for international transactions, which can reduce the appeal for users betting in different currencies, but this is an issue for the banks, not the site.
Dear Jerron, Thank you for your feedback. We are glad that you like our betting options and website interface. In most cases the company itself does not charge commissions, they can be set by banks/payment systems according to their rules or the laws of the country, which unfortunately we can not influence. Therefore, we count on players' understanding in this situation. Thank you for staying with us. We really appreciate our customers. Best regards, The 1xBet Team
A wide array of casino games and virtual sports betting options are available, providing a diverse betting experience. The loyalty program is rewarding, offering regular incentives for active users.
At peak times, site performance can be poor, negatively impacting bid quality. But everyone understands that when the site is overloaded with users it can hang.
Dear Jarom, Thank you so much for sharing your opinion. We are glad that you liked our wide range of all kinds of games and bets, we assure you it will become more and more interesting. Unfortunately no one is immune to system failures when it is overloaded, but our specialists are improving our system every day to prevent any delays for an easy and comfortable play. Best regards, The 1xBet Team
1xBet Casino News
Read all news about 1xBet Casino, check for updates and stay tuned for exclusive bonuses.
Delayed payments are common issues players face and sometimes, all it takes is a little nudge from our Casino Complaint Service team for the case to be successfully resolved. A player at 1xBet Casino faced an unexplained delay after requesting $238,000, so they decided to reach out to us, to try to speed up the process.Strong Desire to Solve the ProblemOur member Tigran contacted our support team and submitted a complaint successfully, providing us with all the details we needed. They explained their case, and submitted multiple verification documents to the casino upon their continuous requests.Even after 2 weeks, he received no money and was still waiting for the casino to process the payment.After the $238,000 complaint went live on our site, the team at 1xBet Casino asked for some additional information through our site and from the moment the player provided everything, it was announced that the verification was successful! Multiple Payouts and Happy ResolutionDue to the high amount of money, 1xBet Casino released several smaller amounts and insisted on a player to keep everyone updated. Both the casino and the player have been fully professional throughout the withdrawal process and a few days ago, our player announced that he has managed to withdraw everything to the dime!We wanted to thank both Tigran for his patience and trust in us, as well as 1xBet Casino for their professionalism and staying on top of all the complaints. If you’re facing similar issues, we invite you to check our guidelines and submit a complaint.
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My deposit amount not received for more than 4 days. No proper response. I'm from India, amount 10,000 rs. Why is your accounting teams worst, please tell me, I'm so frustrated. So please check and deposit or refund.