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1xBet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
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1xBet Casino

Our Rating CasinoRank
2.2/10
CasinoRank
Player Rating 369 reviews
Complaint Response 467 complaints
2 days avg. 467 complaints

AskGamblers Quick Overview

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://1xbet.com/
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

StallCation

Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
Trying to withdraw for more than three weeks

I am submitting this complaint against 1xBet regarding the unjustified withholding of my funds and an excessively long account verification process.

For more than three weeks, I have been trying to withdraw a balance of $97 USD. Since then, my account has been under verification.

I have fully complied with all requested requirements multiple times, including:

- ID document

- Selfie verification

- Deposit receipts

- Bank statement (latest available)

Despite providing all the requested documents, I continue to receive only automated responses with no clear explanation, no specific status, and no estimated timeframe for resolution.

Important points:

- All deposits were made legitimately through an authorised agent using multiple small transactions.

- All requested documents have been submitted correctly.

- There are no pending requirements from my side.

Current situation:

- My withdrawal is still blocked

- My account verification has not been completed

- I receive repetitive automated responses

- No clear resolution or timeline has been provided

This situation constitutes an unjustified withholding of funds and poor customer support.

I kindly request:

1. Immediate completion of my account verification

2. Immediate release of my funds

3. A clear and non-automated response regarding my case

All supporting evidence has been prepared and is attached (PDF with full documentation).

Account details:

User ID:1601754527

Registered email: <removed>

I expect a prompt and fair resolution.

cart-pointer
68h left
$97
Unjustified delay in the withdrawal of 238000 usd
Good day!

The casino 1xbet is delaying the payout of a large sum that I honestly won on March 11, 2026 (I played through their official 1xbet mobile application).

My account ID is: 1043305009

I have been registered with this casino since 2024. Before this situation, smaller winnings (up to half a million rubles) were withdrawn without problems and very quickly.

Now, the winnings amount to 20 million rubles (~$238,000), and my withdrawal requests are being declined due to additional verification (request for documents).

Since March 11, 2026, the casino has been endlessly requesting various documents, which I have been sending. After that, the casino asks for a new document. As of today, March 25, 2026, they have requested my ID card, and the day before yesterday, my birth certificate. I have provided all documents (also sent at their request: passport (again) and a selfie with it, utility bill, residence permit. They also asked for a driver's license, but I have never obtained one, so it is impossible to provide it.

Honestly, I am tired of waiting for a verification that has been ongoing for 2 weeks. I myself offered to initiate a real-time video verification for my verification and to inform me of a possible date and time for the video check, as well as to provide a complete list of documents required for the verification. However, I have not received a specific response to this proposal.

I have nothing to hide. I know for sure that I am an honest player, I do not have multiple accounts, and I made payments on the site from my bank card.

I suspect that the delay is due to them hoping I will spend this winning. However, I am a responsible person and have good self-control. I will definitely not play until my winnings are withdrawn, otherwise, what's the point.

I kindly ask the esteemed Administration of the project to help me achieve justice in receiving my winnings.
cart-pointer
41h left
$238000
10000 INR Deposit not credited into gaming account

I'm a Diamond  1XBET user and been actively using this platform for over 4 years pretty much every day,and it's the 3rd time this type of issue has happened to me

On 12 March 2026, I made a UPI transaction of 10000 INR successfully. The amount was debited from my Kotak Mahindra Bank account and the bank has confirmed that the transaction was completed successfully.

However, after the payment, the deposit didn't appear into my 1Xbet gaming account so i contacted the the customer support and they asked me screenshot shots of the transaction which i  provided to them and they raised me a payment query ticket.


Transaction & Payment Query Details:

  Ticket Query no - 14167463

Player ID - 694661759

Amount: ₹10,000 INR

Payment Method: UPI QR

Transaction Date & Time: 12/03/2026, 3:34 pm IST

Bank: Kotak Mahindra Bank

Recipient Name: Ijaj Ahmed Barbhuiya

Agent UPI ID: ijajahmed9101@indianbk

UPI Transaction ID(UTR): 201774405151

Kotak Transaction ID: S37586398


I contacted the customer support through call and text multiple times to which they say the same things repeatedly "you will receive a response within 1-3 days " but it's now over 4 days and i haven't received any response of my payment query

I request one of the following at the earliest:

Credit the deposited amount of ₹10,000 to my 1xBet account, or

Process a refund back to my bank account if the deposit cannot be completed.

All required proofs have already been shared from my side. I would appreciate a clear update and resolution on this matter.

If this issue doesn't get's resolved then I'll leave this casino indefinitely


Thank you for your assistance. I look forward to your response.

staus Resolved
₹10000

Complaint Statistics

Resolved 356
Avg. Amount $ 2,308
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

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Player rating
8/10 369 reviews

Top reviews from our players

Nice features here! The platform offers a wide range of unique tools that enhance the betting experience, such as live streaming for various events and statistical analysis that helps in making informed decisions.

There have been a few times when the server was down during high-traffic events. This downtime can be particularly disappointing, especially when excitement is high, and users want to place their bets.

Hello! Thank you for your review. We wish you good luck with the future bets!

user avatar

This is a scam. I have had an account on 1xBet since 2022, but after I had some winning bets, they blocked me from withdrawing my money and asked for document verification. I emailed them the requested documents. First, they demanded a photo of my ID, which I sent. Then, they asked for a photo of me holding the ID, followed by a photo of me holding the ID and another phone showing the email. I sent all of that as well. Later, they requested utility bills from the last three months, which I sent a week ago. Despite providing everything they asked for, they still won't let me withdraw my money. When I email them, I only receive pre-generated responses. THIS IS A SCAM!

Dear zakariaait, Thank you for contacting us. We apologize for any frustration caused by the verification process. Please note that ID verification is a standard security measure. We recommend checking your email for updates on your submitted documents. If you haven't received a response, please follow up with our support team at [email protected] with your account details and document submissions. We appreciate your patience. Best regards, 1xBet Support Team

user avatar

The registration process was incredibly easy and quick. I value how fast I can start placing bets without unnecessary delays. They also have a very informative section explaining how to bet, which is perfect for newcomers like myself. Overall, 1Xbet is evolving and improving, setting a high standard in the online betting industry.

Hello! Thank you for the review, we always appreciate the constructive criticism very much. Good luck in your future games!

user avatar

I really enjoy the loyalty program that 1Xbet offers to its regular users. It feels great to be rewarded for my bets. The customer support is knowledgeable and always ready to assist with any inquiries I have.

The website can be confusing for newcomers. This complexity can lead to a steeper learning curve, discouraging some potential users from fully engaging with the platform.

Hello! Thank you for the review, we always appreciate the constructive criticism very much. Good luck in your future games!

user avatar

In general, really good service, highly recommend it. 1Xbet has established a reputation for reliability and efficiency, making it a go-to platform for many bettors. WOW!

The withdrawal process could be quicker. While the transactions are generally reliable, any delays can be frustrating when you’re eager to access your funds.

Thank you for your fantastic review! We're thrilled to hear that you're enjoying the service and appreciate the trust you've placed in 1XBET. Our team is committed to providing a reliable and efficient platform, and it's great to know we're meeting your expectations. Your recommendation means a lot to us! Best regards, The 1XBET Team

user avatar

1Xbet offers a fantastic live betting experience. The in-game betting options keep me engaged and allow me to make instant decisions based on how the game is unfolding. Additionally, the variety of events available means I can find something interesting to bet on at any time of the day. The odds are competitive, making it worthwhile to continue using their services.

I have nothing found, but, while the selection of sports and events is impressive, the interface can feel a bit cluttered, making it challenging to navigate quickly.

Thank you for your wonderful feedback! We're glad to hear that you enjoy the live betting experience at 1XBET. Our goal is to keep you engaged with a wide range of events and competitive odds, ensuring that you can make the most of every moment. If you ever have any suggestions or need assistance, don't hesitate to reach out – we're always here to help. Best regards, The 1XBET Team

user avatar

Really solid options! 1Xbet consistently offers a wide array of betting markets that cater to every interest imaginable. The variety not only satisfies casual bettors but also appeals to seasoned players looking for niche betting opportunities.

Thank you for your feedback! We're thrilled to hear that you appreciate the variety of betting markets we offer. At 1XBET, we strive to provide options that cater to both casual bettors and experienced players, ensuring there’s something for everyone. If you have any specific markets or features you'd like to see more of, feel free to share your thoughts with us! Best regards, The 1XBET Team

user avatar

I’ve been using 1Xbet for a while now, and I can confidently say that it stands out from other betting platforms. Their interface is user-friendly, designed with intuitive navigation to make finding games and placing bets a breeze.

There is a time when the odds fluctuate too much. This inconsistency sometimes makes it hard to plan bets effectively, especially if you have a strategy in place.

Thank you for sharing your experience with us! We’re thrilled to hear that you find the 1XBET platform user-friendly and easy to navigate. Our goal is to provide an intuitive experience so that you can focus on enjoying the games and making your bets. If you ever have any suggestions or need support, we’re here to help! Best regards, The 1XBET Team.

user avatar

Great platform with great odds! I appreciate their excellent customer service, which has consistently impressed me since day one. Whenever I have a question or issue, their support team is quick to respond and genuinely helpful, making me feel valued as a customer.

Thank you for the kind words! We're so glad to hear that our customer service has made a positive impact on your experience. At 1XBET, we strive to provide quick and helpful support to ensure our customers always feel valued. We’ll keep working hard to maintain the great experience you’ve had! If you ever need anything, don’t hesitate to reach out. Best regards, The 1XBET Team.

user avatar

The variety of sports and events covered by 1Xbet is truly impressive. I never feel limited in my betting options, whether it's football, basketball, or even niche sports. The ease of use on their platform makes placing bets a seamless experience.

So, I can repeat, it is the best platform, absolutely no minuses. I will recommend this site to all my friends. Thank you, 1xBet for unforgetable moments.

Thank you for your kind words! We're thrilled to hear that you’re enjoying the variety of sports and events on 1XBET. It's great to know that the platform's ease of use enhances your betting experience. We’re committed to offering a broad range of options, so you can always find something exciting to bet on. If you ever need assistance or have any questions, feel free to reach out! Best regards, The 1XBET Team.

user avatar

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