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14Red Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

14Red Casino Review

  • 0-24-hour withdrawal timeframe
  • Live chat open 24/7
  • Mobile-friendly design
  • Top-tier software providers
  • Low withdrawal limits
  • Long pending times
Suggest an edit
General info & Latest Promos
Website https://www.14red.com
Established 2018
Owner Alpha Interactive Solutions N.V.
Casino Promotion

14Red Casino is an online casino where players can enjoy a selection of different games like slots, table games, video pokers and live games. Members can pick from multiple gaming providers and these include household names like NetEnt, Play’n GO, Betsoft, NextGen Gaming, Playson and Fugaso. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the USA, Turkey, Israel and Singapore. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

Players who enjoy video slots have plenty to choose from here from some of the giants in the industry like NetEntPlay’n GO and NextGen Gaming. Games can be easily categorized by each individual gaming provider to help with browsing. Titles include Gonzo’s Quest Slot, Starburst Slot, Foxin’ Wins SlotFear the Zombies Slot and Tiger's Claw Slot.

Those who prefer betting at tables can enjoy variants of games like Blackjack Switch, American Roulette and Baccarat.

Poker games popular titles like Deuces Wild and Jacks or Better.

Live Casino

In addition to that members can also place their bets with live dealers in a selection of rooms which are open around the clock for constant entertainment. These include games from Extreme Live Gaming like Live Baccarat, Live Blackjack and Live Roulette.

Mobile Gaming

14Red Casino can also be reached through a smartphone or tablet device for players who prefer gaming on the go.

Support

Players who need assistance can use the casinos live chat facility which is available 24 hours a day, 7 days a week. Additional support can also be gained by using their online contact form or telephone.

Security and Fairness

When it comes to security the casino employs 128-bit SSL encryption to keep players personal and financial transactions secure.

A random number generator is also used to ensure their games are kept fair and random.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.14red.com
  • Software

    NetEnt, Betsoft, Play'n GO, NextGen Gaming, Playson, Booming Games, Evoplay, Xplosive, Mr. Slotty, Felix Gaming, Booongo Gaming, Fugaso
  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Paysafe Card, Postepay, Visa, iDEAL, Sofort, GiroPay, EPS, Euteller, Multibanco, Direct eBanking, QIWI, Trustly, SporoPay, Skrill, AstroPay Card, Bitcoin, TrustPay, Siru Mobile, WebMoney, SafetyPay, Easy EFT, Zimpler
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Visa, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 10 days

    Bank Transfers: 5 days

    Cheques: Not offered

    Pending Time: 5 days

  • Withdrawal Limit

    EUR 5,000 per month
  • Affiliate Program

    Affvip Affiliate
  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Israel
    • Italy
    • Netherlands
    • North Korea
    • Puerto Rico
    • Russia
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Crypto Casino
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Euros
  • Languages

    Danish, English, Finnish, German, Italian, Norwegian, Spanish, French, Russian
  • Licences

    Curacao
  • Company

    Alpha Interactive Solutions N.V.
  • Established

    2018
  • Live Chat

    Yes
  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

14Red Casino Reviews by Players

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Write a review
armandtan 2 reviews
United Kingdom
Reviewed on February 5, 2021

LIKED

The staff are actually very prompt and tend to requests.... I've had scenarios where they have literally given me 100 euros on the spot just for asking for it. By way of their Cashback scheme mostly, but they do give over the prescribed amount.

DISLIKED

Sometimes, it just seems like "The game gets turned off from WIN tables". They just continually fail to produce a bonus win or anything. And I've been on playing for like 6 hours straight so I would know....
ScoobyDoo55 1 review
United Kingdom
Reviewed on September 18, 2019

DISLIKED

Disgusted with this casino. Waited over a month, picky with verified documents. A signature in the wrong place on a card. Erm it goes in the signature box! Do they want alignments lol. Email responses take days to receive hence the waiting for ages. Worst casino ever. Don’t bother!
Ratzinga 2 reviews
Rheinland-Pfalz
Reviewed on May 3, 2019

LIKED

If I have to add something positive, then the variety of their slot games

DISLIKED

14red is a BIG fraud. DO NOT PLAY!

- They voided a big amount of my winnings with a reason they just made up. They stated that they have a max winning term of 20x the deposit amount when you play with a bonus. I read the terms & conditions before I claimed the bonus, I copied it and took screenshots and after they came up with their max win term I read the terms again. There is not such of a term. This is just fraud!

- Live chat is as helpful as herpes

- Ridiculous long verification process

Just save your money or play in an other casino. Trust the reviews and Askgambler that this casino is not worth playing!
Stephx 1 review
United Kingdom
Message
Reviewed on November 11, 2018

LIKED

Nothing it's a scam if I could I would give no stars

DISLIKED

Deposited £20 and before using my bonus won £1500 then had to wager around £4500 then to be told as I hadn't deposited over £200 I could only withdraw x10 my deposit. Then I got an email to say I was playing high bets. But most of the time were £2 and some of the time £3. Then they say they have took my whole withdrawal away of £1000. I understand it's important to have t&c but not ones this ridiculous where no one ever really wins
Reviewed on October 15, 2018

LIKED

I changed my mind, absolutely nothing. I wouldn't be surprised if I never get paid.

DISLIKED

To follow up my last review, I've only just found out today that NOW my withdrawal has been processed, strangely after I complain. This means I've been waiting almost a month for nothing, and it will be a further 5 business days before I receive my funds. I can't stress this enough, DON'T PLAY HERE. The reviews here are all 1 star for a reason
Reviewed on October 13, 2018

LIKED

High percentage bonuses are the only thing I can think of

DISLIKED

-Firstly, they are not allowed to take UK players. Being from the UK, this made my verification ridiculously long. I had to jump through more hoops than ever before when I tried to verify myself. Finally, after a week I passed (strangely after threatening to complain).

-They advertise lots of play n go slots and netent slots, however as soon as I deposited these games magically disappeared.

-Support is a joke. They transferred me twice without stating a reason and couldn't answer simple questions about the status of my withdrawal.

-Very long withdrawal times. My withdrawal was confirmed on the 19th September. My identification passed security checks on the 26th September. It has been 12 working days and nothing. I can't even use their chat to chase this up because of how ridiculously unhelpful they are.

Do not play here.
Pafc1986 1 review
United Kingdom
Message
Reviewed on October 8, 2018

DISLIKED

AVOID.
Took them 14 days to pay out my withdrawal, after countless hours chasing them to pay me. Customer service is a joke!
A winning roulette spin didn’t register and they refused to pay me (€1050)
brorte 1 review
Sweden
Message
Reviewed on September 13, 2018

LIKED

Nothing really, helpfull VIP-support thats it.....

DISLIKED

Problems switching game (You have an unfinished round, but actually you dont).
Slots are lagging, loosing connection all the time.
The welcome bonus were they trick you to deposit 100 euro to get 300 euro. This is how it actually works:
Deposit 100 euro get 300.
*You have to wager 6000 euro
*The bonus money can only be played on Betsoft slots, etc...(Didnt find any information about this before deposit)
*If you succed to wager all the money and lets say you have 300 euro left. The 200 euro that you got from the bonus is gone and you can only withdraw the left. 100 euro = No profit...
* You cant withdraw more than 10x your deposit (In this case = 1000 euro)
Lollipop111 3 reviews
United Kingdom
Message
Reviewed on July 31, 2018

LIKED

Nothing - there is actually nothing to put here - deposit go through quick lol

DISLIKED

Illegal for UK players to register even tho they allow you to register - AVOID

They probably won’t reply to your email- they probably won’t refund your money!

They have no responsible gaming section.

They don’t care

Why are you reporting this review?

RATE CASINO AND WRITE A REVIEW
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