- 0-24-hour withdrawal timeframe
- Live chat open 24/7
- Mobile-friendly design
- Top-tier software providers
- Low withdrawal limits
- Long pending times
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14Red Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
14Red Casino is an online casino where players can enjoy a selection of different games like slots, table games, video pokers and live games. Members can pick from multiple gaming providers and these include household names like NetEnt, Play’n GO, Betsoft, NextGen Gaming, Playson and Fugaso. The site is available in several languages and can be played instantly or on the go. The casino is licensed and regulated under the laws of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from the USA, Turkey, Israel and Singapore. The full list of restricted countries can be found under ‘More Casino Details’.
Mobile Gaming
14Red Casino can also be reached through a smartphone or tablet device for players who prefer gaming on the go.
Security and Fairness
When it comes to security the casino employs 128-bit SSL encryption to keep players personal and financial transactions secure.
A random number generator is also used to ensure their games are kept fair and random.
- E-Wallets 24 hours
- Bank Transfers 5 days
- Card Payments 10 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots have plenty to choose from here from some of the giants in the industry like NetEnt, Play’n GO and NextGen Gaming. Games can be easily categorized by each individual gaming provider to help with browsing. Titles include Gonzo’s Quest Slot, Starburst Slot, Foxin’ Wins Slot, Fear the Zombies Slot and Tiger's Claw Slot.
Those who prefer betting at tables can enjoy variants of games like Blackjack Switch, American Roulette and Baccarat.
Poker games popular titles like Deuces Wild and Jacks or Better.
Live Casino
In addition to that members can also place their bets with live dealers in a selection of rooms which are open around the clock for constant entertainment. These include games from Extreme Live Gaming like Live Baccarat, Live Blackjack and Live Roulette.
Support
Players who need assistance can use the casinos live chat facility which is available 24 hours a day, 7 days a week. Additional support can also be gained by using their online contact form or telephone.
Complaints
Read the complaints other players have left for 14Red Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Disgusted with this casino. Waited over a month, picky with verified documents. A signature in the wrong place on a card. Erm it goes in the signature box! Do they want alignments lol. Email responses take days to receive hence the waiting for ages. Worst casino ever. Don’t bother!
If I have to add something positive, then the variety of their slot games
14red is a BIG fraud. DO NOT PLAY!
- They voided a big amount of my winnings with a reason they just made up. They stated that they have a max winning term of 20x the deposit amount when you play with a bonus. I read the terms & conditions before I claimed the bonus, I copied it and took screenshots and after they came up with their max win term I read the terms again. There is not such of a term. This is just fraud!
- Live chat is as helpful as herpes
- Ridiculous long verification process
Just save your money or play in an other casino. Trust the reviews and Askgambler that this casino is not worth playing!
Nothing it's a scam if I could I would give no stars
Deposited £20 and before using my bonus won £1500 then had to wager around £4500 then to be told as I hadn't deposited over £200 I could only withdraw x10 my deposit. Then I got an email to say I was playing high bets. But most of the time were £2 and some of the time £3. Then they say they have took my whole withdrawal away of £1000. I understand it's important to have t&c but not ones this ridiculous where no one ever really wins
I changed my mind, absolutely nothing. I wouldn't be surprised if I never get paid.
To follow up my last review, I've only just found out today that NOW my withdrawal has been processed, strangely after I complain. This means I've been waiting almost a month for nothing, and it will be a further 5 business days before I receive my funds. I can't stress this enough, DON'T PLAY HERE. The reviews here are all 1 star for a reason
High percentage bonuses are the only thing I can think of
-Firstly, they are not allowed to take UK players. Being from the UK, this made my verification ridiculously long. I had to jump through more hoops than ever before when I tried to verify myself. Finally, after a week I passed (strangely after threatening to complain).
-They advertise lots of play n go slots and netent slots, however as soon as I deposited these games magically disappeared.
-Support is a joke. They transferred me twice without stating a reason and couldn't answer simple questions about the status of my withdrawal.
-Very long withdrawal times. My withdrawal was confirmed on the 19th September. My identification passed security checks on the 26th September. It has been 12 working days and nothing. I can't even use their chat to chase this up because of how ridiculously unhelpful they are.
Do not play here.
Nothing. Be aware of them. 5 days responding time for verification. 5 days pending money
Everything is bad. Chat unfriendly. Money wont be payed out
AVOID.
Took them 14 days to pay out my withdrawal, after countless hours chasing them to pay me. Customer service is a joke!
A winning roulette spin didn’t register and they refused to pay me (€1050)
Nothing really, helpfull VIP-support thats it.....
Problems switching game (You have an unfinished round, but actually you dont).
Slots are lagging, loosing connection all the time.
The welcome bonus were they trick you to deposit 100 euro to get 300 euro. This is how it actually works:
Deposit 100 euro get 300.
*You have to wager 6000 euro
*The bonus money can only be played on Betsoft slots, etc...(Didnt find any information about this before deposit)
*If you succed to wager all the money and lets say you have 300 euro left. The 200 euro that you got from the bonus is gone and you can only withdraw the left. 100 euro = No profit...
* You cant withdraw more than 10x your deposit (In this case = 1000 euro)
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The staff are actually very prompt and tend to requests.... I've had scenarios where they have literally given me 100 euros on the spot just for asking for it. By way of their Cashback scheme mostly, but they do give over the prescribed amount.
Sometimes, it just seems like "The game gets turned off from WIN tables". They just continually fail to produce a bonus win or anything. And I've been on playing for like 6 hours straight so I would know....