Illegally targeting UK customers
I had received numerous email from Casino 14 Red encouraging me to deposit with them. I did not recall opening an account with them but may have done in the past, but I had certainly never deposited with them until I received a promotion email they sent on 04/07/2018.
The promo was referring to England winning a football match in the world cup and said 'Congratulations on yesterday's result. Your Team won' it then went on to offer a 100% match bonus to celebrate.
I deposited a total of £75 which was lost.
After reviewing the site more, I realise they are not even licenced to offer online gambling in the UK. They are Licenced in Curaco! They targeted me knowing I was English and living in England.
After reviewing more I realsied I had opened an account with their sister casino 'Casino Napoli' last year and been told by chat that they accepted UK players. I had gone on to deposit £400 with them and make no withdrawals. They too did not have a UK Licence.
Both casinos belong to Alpha Interactive Solutions and I advise all players to avoid them. They will misslead players and they will actively try and get UK players to open accounts and deposit despite them not have a UK licence. This is not legal, and I am sure their software suppliers would be interested in knowing their practices.
I would like 14red casino to close my account and refund the deposits. I would also like their sister casino 'Casino Napoli' to return the deposits made last year.
Thank you for reading
The promo was referring to England winning a football match in the world cup and said 'Congratulations on yesterday's result. Your Team won' it then went on to offer a 100% match bonus to celebrate.
I deposited a total of £75 which was lost.
After reviewing the site more, I realise they are not even licenced to offer online gambling in the UK. They are Licenced in Curaco! They targeted me knowing I was English and living in England.
After reviewing more I realsied I had opened an account with their sister casino 'Casino Napoli' last year and been told by chat that they accepted UK players. I had gone on to deposit £400 with them and make no withdrawals. They too did not have a UK Licence.
Both casinos belong to Alpha Interactive Solutions and I advise all players to avoid them. They will misslead players and they will actively try and get UK players to open accounts and deposit despite them not have a UK licence. This is not legal, and I am sure their software suppliers would be interested in knowing their practices.
I would like 14red casino to close my account and refund the deposits. I would also like their sister casino 'Casino Napoli' to return the deposits made last year.
Thank you for reading