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Parimatch Casino

Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Parimatch Casino Review

  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
  • Somewhat limited number of payment options
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General info & Latest Promos
Website https://air2.parimatch.com/en/
Established 2019
Owner Suncast Furure N.V.
Casino Promotion Parimatch Casino: 25% up to $100

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are loads of games to choose from at the casino and they happen to include a neat selection of video slots. Providers can easily be found within the games lobby, but there's just far too many for us to mention. Players can select their favourites providers if they wish which can certainly make it easier to find the games they want to play. And, since there is so much choice here, players may also find the search tool handy. Titles include the Book of Dead Slot, Immortal Romance Slot, Vikings Go Berzerk Slot and Mega Moolah Slot.

There are many table games that are available here as well that include variations of blackjack, roulette and poker. Players can pick betting limits that best suit their budgets and there is enough variety here to cater for any kind of table gamer.

The casino features a solid collection of video poker games too. There are loads to pick from with many of the games available in multi-hand versions ranging from one hand to 100 hands. They include games like Double Bonus Poker and Tens or Better Poker.

Live Casino

Players can also feel the atmosphere of a real casino when they play the games that are available in the live dealer lounge. Games here are hosted by the likes of Evolution Gaming and are all hosted by real-life dealers which can be both male and female. Games include Live Monopoly, Live Baccarat and Live Deal or No Deal.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.


Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. However, players who need further assistance can email the casino or submit their queries via phone.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.


Casino details
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Parimatch Casino Reviews by Players


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zoollycoolly 1 review
Reviewed on January 11, 2021


I've been playing with parimatch for a long time, and as long as you withdraw less than you spend, everything is just fine. Once you're lucky, don't even hope to get anything out of them. I won a good amount in one of the slots and put the funds on the withdrawal. Not only did they violate their own rules and looked at the withdrawal request for more than 12 hours, they asked me for verification, on December 25, I sent all the documents, and until today I have not received any response, which is very funny and already alarming. Then they cancelled the winnings, due to the fact that the slot's malfunction, but I did not receive any confirmation, and I very much doubt that if I lost, due to the fact that the slot was allegedly faulty, I hardly would return the money. The support service is absolutely useless, all they can do is respond with templates, and there is no real help from them either.
HI! Please write your Parimatch ID. We'll look into this matter.
Alex153153 2 reviews
Reviewed on December 29, 2020


I have signed up on Parimatch a few years ago. Also, it happened to lose and wins, everything was okay before the last week.
I came back on this site and I won 8000$ in the Genius Gold slot (ReelNRG vendor), sports betting, some of Santa's slot (don't remember the name of slot exactly).
The company withdrew to my account near 300$ and blocked my account because of verification, (they agreed to withdraw some of the money, but the rest did not!).
I sent all the required documents and kindly waited before it has done. Today I logged into my account and saw that my balance is zero. The Customer team tells me that they found the bug on the Genius Gold game and zeroed my account because of this game (I have played in another game too, and even SPORTS BETTING - it was bugged too?!). The Customer team couldn't allow me official confirmation about the case with the provider's bug. I found it absolutely ridiculous and a bad joke, because I am not a bad customer. I couldn't even imagine that a company will fraud its profitable customer. Let's solve it together.
Hello! Please tell your Parimatch ID. We'll look into this matter.
louisgim 3 reviews
United Kingdom
Reviewed on November 30, 2020


Horrible customer service. I sent really clear screenshots the whole conversation and the customer service person clearly didn't bother to look at any and just gave me generic answers rather than answering my super basic question. Half an hour wasted and now im frustrated because I've gone round in circles for the last 30 minutes
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Parimatch Casino Complaints

  • 4 of 6 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 655 USD avg amount

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