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Parimatch Casino

Our Rating CasinoRank
2/10
CasinoRank
Player Rating 123 reviews
8.9/10
123 reviews
Complaint Response 219 complaints
2 days avg. 219 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://parimatch.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Parimatch Casino - Deposit not credited no response from support

Casino Name: Parimatch

User ID: < removed and sent to the casino >

Country: India

Complaint Summary

A deposit of ₹2,500 was successfully completed from my bank account but was never credited to my Parimatch account. Despite multiple attempts to contact Parimatch support over the past two weeks, I have received no response, acknowledgement, or resolution.

Deposit Details

Amount: ₹2,500 INR

Date & Time: 6 January 2026, 12:31 AM

Payment Method: UPI

UPI Transaction Reference (UTR): 637217188010

Transaction Status: Successful

Bank: Union Bank of India

Paid From UPI ID: 8555018123@yescred

Paid To UPI ID: 8523084641@ptaxis


I have attached the payment screenshot as proof.

Communication Attempts With Parimatch

Sent multiple emails to Parimatch support on different official domains — no reply received

Tried contacting 24/7 customer care, but it only connects to a bot; no option to speak to a human agent

Raised a support ticket through the chatbot

Ticket Details:

Ticket ID: #64768413

User ID: 405012773

Amount: ₹2,500 INR

UTR: 637217188010

It has now been over 2 weeks, and I have not received any response, acknowledgement, or update regarding my issue.

Issue

Deposit successful from bank side

Amount not credited to Parimatch account

Complete lack of response from customer support

Ticket raised but ignored

Resolution Requested

I respectfully request AskGamblers’ assistance to:

Help me get my ₹2,500 deposit credited to my Parimatch account

OR

Obtain a refund if the credit is not possible

I am fully willing to provide any additional documents if required.


Thank you,


staus Resolved
₹2500

Complaint Statistics

Resolved 129
Avg. Amount $ 3,487
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
8.9/10 123 reviews

Top reviews from our players

I like this bookmaker because they always have a lot of interesting promotions and bonuses that help me earn more and increase my chances of success. I also appreciate the quality of service and customer support at this bookmaker, who are always ready to help and answer my questions. Overall, I would recommend this bookmaker to anyone looking for a reliable sports betting partner.

I use this service because of its wide selection of sports events and high odds for betting, which helped me to get profitable results. I was also pleasantly surprised by the good odds for popular events. Many said that they are low here, but this is not so.

I want to express my impressions about the parimatch mobile application, which allows you to place bets anytime and anywhere, which greatly increases the comfort of the game. In terms of stability, everything is fine, the functionality of the application is no less than on the full computer version, which does not limit the choice of events and the flexibility of making bets.

My experience of using this bookmaker has been positive thanks to the helpful support team that has always been ready to assist with any of my questions.

Hello! We are very pleased to read your feedback 💛🖤 Good luck!🍀

user avatar

I have been playing on this site for a long time, and I have witnessed several major improvements on parimatch. I like that this bookmaker does not stand still and improves, offering its users new experiences.

Hello! We are very pleased to read your feedback 💛🖤 Good luck!🍀

user avatar

I used this site and I liked the huge number of sporting events, including international tournaments and championships. In addition, a convenient netbanking payment system lets me complete deposits and withdrawals to my card quickly and safely.

Hello! Thank you for your positive feedback and we are glad that you like our company We wish you good luck and big winnings!💛🖤

user avatar

I like the mobile version of Parimatch. It's easy and convenient to bet on sports there, wherever I am. The imps payment system allows me to replenish my account and withdraw my winnings quickly and easily.

Dear customer! Thank you for your feedback about our bookmaker. We are very pleased that you like our mobile application, as well as the payment and withdrawal system. Your feedback is very important to us because we try to provide our customers with quality service and reliability. Please do not hesitate to contact us with any questions or suggestions, we are always happy to help. Thank you for choosing our company.

user avatar

I mainly bet on football. I was pleasantly surprised by the huge number of available events and convenience of the site. It was very comfortable using the payment system and the crypto-wallet to withdraw my winnings.

Hello! Thank you very much for such an open and pleasant feedback 🙌 We wish you only good luck in the game!

user avatar

I placed bets here many times and I can say with confidence that this is one of the most convenient and simple sites for sports betting. A huge selection of events, a simple interface and convenient payment systems, such as Astropay, allow me to place bets in just a few minutes.

Hello! Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you find our website to be one of the most convenient and user-friendly sites available. Thank you again for your kind words and for choosing our platform for your sports betting needs.

user avatar

The website has excellent technical support that efficiently helps to resolve any problems that arise. In addition, there are convenient payment systems such as netbanking, that make the betting process even more convenient.

Hello! Thank you for your compliments. We are happy that you like it. If you need any help, we're always here for you!

user avatar

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