Parimatch Casino

Hello everyone,

I want to report a serious issue with Parimatch India regarding a deposit that has not been credited to my account even after 5 days.

On 12 March 2026 at 3:33 PM (IST), I made a deposit of 4999.99 INR via UPI QR, but the amount was not credited to my gaming account.

Transaction details:

Player ID: 895658372

Ticket ID: #82502626

UTR / Transaction ID: 232592686387

Amount: 4999.99 INR

Payment Method: UPI QR

Date: 12 March 2026

I contacted support the same day and created a billing ticket, but the issue was not resolved.

Yesterday (15 March 2026), Parimatch support marked my ticket as resolved, even though the funds were not credited and no proper explanation was given.

Today is 16 March 2026, and the money is still missing.

This is not the first time this is happening.

Deposit delays are happening very frequently with Parimatch India, and in previous cases my funds were credited only after I posted complaints on AskGamblers and their team contacted the casino. This should not be required every time just to receive my own deposit.

I request AskGamblers team to please look into this matter and help me get my deposit credited or refunded as soon as possible.

Repeated delays and closing tickets without resolution is very frustrating and not acceptable from such a big betting site.

My withdrawal of ₹20,000 is still pending since 03/02/2026 and the amount has not been credited to my bank account yet.

Transaction Details:

Transaction ID: 168794792

Order ID: 186189899

Payment Method: IMPS

Ticket Numbers: 74348065 / 74490859

It has been more than 42 days, but the status still shows New/Pending. Please check this issue urgently and either credit the amount to my bank account or provide the UTR/transaction proof.

Kindly resolve this matter as soon as possible.

My player ID: 928144115 and my name is < full name removed >

I would like to raise a complaint regarding my account with Parimatch.

I have already contacted Parimatch support via email and requested that my account be permanently deleted. However, despite sending the request some time ago, my account is still active and I have not received proper assistance or confirmation from their support team.

As a player who reached Level 14 on the platform, I am very disappointed with the overall support experience. I expected better assistance when requesting something as important as account closure.

I respectfully request that Parimatch process my account deletion permanently and confirm that my account has been closed.

I hope the AskGamblers team can help escalate this issue so that Parimatch responds and completes my account deletion request.

Thank you.

My game id = 923550168

Ticket id = 83047647

Amount= 45000

I've been playing Parimatch casino from some last time. Till now, I hadn't faced any issues with deposit withdrawals. However, some time ago, I checked and found that the withdrawal option in my account was blocked. It was showing that your account does not allow you to create a withdrawal request. I contacted customer service and checked my email and found out that Parimatch had asked for additional proof. As additional proof, they asked for a selfie with national ID card, address proof, and bank statement. I shared all the details with Parimatch and they created a ticket. It's been 2-3 days today and my withdrawal option has not been unblocked and the ticket is still in processing. When I contact customer service they repeat the same answer. Even after my account verification the withdrawal option is not unblocked. First they verified my account and AADAHR card successfully but when I placed a withdrawal they rejected my withdrawal and BLOCKed my withdrawal. I already sent all the documents multiple times but they not solved my issue. I request Parimatch and askgamblers team to please verify my account as soon as possible so that I can remain connected with your platform.

If my account gets verified, I will change my review and I hope my problem is solved very soon.

Thanks in advance both of you.

"I requested a withdrawal of ₹17,000 from my Parimatch account on 17 September 2025 via Bank Transfer. The amount was deducted from my balance, and Parimatch issued a Payment Execution Confirmation marked 'Payment Completed' with details: Beneficiary Name - < full name removed >, Account Number - < bank number removed > (my Saraswat Co-operative Bank account), IFSC - SRCB00000386, UTR/Ref No - UTIBN62025091765324994, Transaction ID - P06622152473258588, Completed Date - 2025-09-17 13:10:40.However, my bank (Saraswat Co-operative Bank, Mumbai) confirmed the transfer was attempted but rejected and returned to the sender due to beneficiary name mismatch (possible minor variation in records) and/or invalid/flagged details. No funds were credited to my account. This occurred over 6 months ago (as of March 2026). Despite multiple contacts via live chat and email (including a formal complaint to [email protected] on March 14, 2026 invoking their Player Complaints Policy Section 7 rights), there has been no reversal to my wallet, no confirmation of returned funds, and only deflective/templated responses or no replies. The funds bounced back to Parimatch/their processor automatically per RBI rules. I demand reversal of the full ₹17,000 to my Parimatch wallet with no deductions. Attachments include: Parimatch withdrawal screenshot, Payment Execution Confirmation, bank rejection confirmation from branch visit, and email correspondence.I have exhausted internal support options and followed Parimatch's complaints policy. Please mediate for resolution."

ACCOUNT NUMBER 196500612

< personal information removed >

The withdrawal request was placed several weeks ago, and despite raising support tickets regarding the issue, the amount is still pending and I have not received any proper resolution or update. As requested earlier by the support team, I have also submitted my bank account statements as proof that the withdrawal amount has not been credited. Additionally, I have repeatedly asked the team to let me know if any updated or additional bank statements are required from my side to verify that the funds have not been received. However, I have not received any clear response or resolution.

withdrawal details:

amount: ₹20,000

status: pending for several weeks

ticket id:#80271604

user id: < sent to the casino >

Hi team ,

My parimatch account ID - < sent to the casino >

I have account on parimatch casino,

I'm withdrawal 50,000 INR on date 12 September 2025 but still almost 6 months my withdrawal still not credited in my bank account,

Parimatch support not update in my ticket they said wait wait wait ,

6 months wait is very very long delay,

I just want my 50000 INR withdrawal to be reversed in my parimatch account or credit in my bank account,

Kindly please parimatch team update in my complaint,

Casino Name: Parimatch

Player id : < sent to the casino >

Complaint Title: Deposit Credited After 63 Days – Extremely Delayed Processing

Complaint Details:

I would like to file a complaint regarding an extremely delayed deposit credit on my Parimatch account.

I made a deposit to my Parimatch account using an online payment method, but the funds were not credited to my gaming account for 63 days. Despite multiple emails and follow-ups with the support team during this period, I did not receive a clear explanation or a proper update about the status of my transaction.

I provided all the required evidence including the payment confirmation, UTR/reference number, and bank proof, but the issue remained unresolved for a very long time. Deposits on online betting platforms are usually processed instantly or within a few minutes, so such a long delay is completely unacceptable.

I request AskGamblers to review this case and ask the casino to provide a clear explanation for the 63-day delay and ensure that such issues do not happen to players in the future. Casinos should maintain proper payment processing standards and timely communication with their users.

Thank you.