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LevelUp Casino

GREAT 8.56
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

LevelUp Casino Review

  • Fast payments
  • Home to lots of software providers
  • Live chat is open 24/7
  • Mobile friendly games
  • Several country restrictions
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General info & Latest Promos
Website https://www.levelupcasino.com/
Established 2020
Owner DAMA N.V.
Casino Promotion LevelUp Casino: 130% up to €/$100 + 100 Bonus Spins

LevelUp Casino is an online casino where members can relax with their favourite games from a multitude of software providers from around the world. There are games to enjoy like video slots, table games and they have a live casino and there are providers which include Pragmatic Play, Playtech, Playson, Quickspin, Thunderkick and Wazdan. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. LevelUp Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, United Kingdom, Ukraine, Spain, France, the Netherlands, Curacao and Gibraltar. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

When players open the casino lobby they will be greeted with lots of video slots from a long list of software providers so they’ll be spoiled for choice. They can easily find their favorite vendors thanks to the drop down menu or use the search bar. There are games here to suit all kinds of players with a variety themes, variance and features. Titles here include the Money Train Slot, Buffalo Power: Hold and Win Slot and Reel Joke Slot

The casino is also home to some table games so players can still find games to enjoy if they don’t like slots. These are made up with a number of popular variations like Blackjack, Roulette and Poker and other popular tables. 

Players will find some video poker games too, in fact there are plenty to choose from which includes both single hand and multihand versions. They include games like Aces and Eights and Bonus Deuces Wild. 

Live Casino

In the live casino games are open around the clock and are home to games from the likes of Evolution Gaming. They offer a fully immersive experience which can replicate a real casino and they have real life dealers to add to the entertainment. Betting limits can vary from small minimum stakes to games that cater for players who place very high bets.

Mobile Gaming

LevelUp Casino is available on the go through virtually any mobile device whether that be a smartphone, mobile or tablet. The games are optimized to be used through most mobile browsers which means players will not have to download an app. Lots of games and features can be enjoyed, just like on the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team using their live chat facility. A customer service agent will try to respond straight away but if one is not available they will reply via email. This service is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form. 

Security and Fairness

When it comes to security the casino takes this seriously which is why they have a high level of encryption methods in place. These are there to ensure players personal information and financial transactions are always kept confidential.

The casino also uses a random number generator to ensure their games produce fair and random results which have not been manipulated. 

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Casino details
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LevelUp Casino Reviews by Players

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Yianna69 1 review
Victoria
Reviewed on February 19, 2021

LIKED

AMAZING!
Has to be the best online casino! They verified my account within an hour and the next day my winnings were in my account. No issue whatsoever. Great games, great friendly and efficient staff, fast payouts. Thank you so much
I very highly recommend this casino.😊
LEVELUP CASINO REPLIED ON FEBRUARY 21, 2021
Dear YIANNA69,

We would like to express our gratitude for such a positive review. Our team works around the clock, so our customers are provided with a top-quality service whenever is needed.

Our main goal is to make LevelUp casino a website, where each of the players feels respected and cherished.
We are doing our best to enrich the lists of games and providers so that each of our customer finds something that appeals to her/him the most.

We are looking forward to seeing you again! Wishing you luck!

All the best,
LevelUp Casino team
Dodge555555 5 reviews
Canada
Reviewed on February 13, 2021

LIKED

Great variety of slots, great promotions, the support team is quick and friendly. The verification process was very fast my cashout was approved instantly once I submitted all the required information. So far a great experience at this casino I recommend it!

DISLIKED

I have nothing bad to say about this casino. It has everything an online casino should have. I recommend playing here I'm glad I signed up! It says my review is too short but I have nothing else to say.
LEVELUP CASINO REPLIED ON FEBRUARY 14, 2021
Dear DODGE555555,


We sincerely appreciate such a positive review of our casino!

Our team is flattered by the fact that you enjoyed our bonus offers, selection of games and the verification process.

We are also eager to thank you for praising our support team. It means the world to us knowing that our customers are satisfied with the service we provide.

Wishing you an amazing time on our casino and incredibly big winnings!
Thank you for staying with us!


All the best,
LevelUp Casino team
_vas_ 6 reviews
Reviewed on February 3, 2021

LIKED

- Multiple currencies including crypto
- Many different games and providers (the well knows ones)
- Really fast cashout (had 2 cashouts and processed within 1 hour)
- Really good customer service with quick response by email, but a bit slower in live chat (compare to top #1 casino I played at)
- Really interesting and great bonuses at least for the welcome bonuses (100%, 50%, 50%, 100%) for each first 4 deposits respectively.

DISLIKED

Really there is nothing to add here, except one issue which is more technical the casino has to fix.

Confirming cashout address (at least for crypto) doesn't work, when I click the cashout confirmation link I always get "error" and had to contact their support by email and asking to confirm that manually by them sending my request to the relevant department.

1 star less for this point, as instead of confirming instantly it takes like 15-30 min to do so which could've speed up my withdrawal a little bit more (maybe like 30 min max). But regardless cashing out within 1 hours is awesome!
LEVELUP CASINO REPLIED ON FEBRUARY 5, 2021
Dear _VAS_,

Thank you for taking the time to write up your feedback on LevelUp Casino.

Congratulations on your winnings! We hope that luck will always be with you while playing with us.

We are grateful for highlighting all the advantages that you have noticed.

Moreover, thank you very much for bringing to our attention all the issues that occurred during the withdrawal process. We are actively testing the process to ensure any technical issues are resolved and avoided in future cashouts.

Wholeheartedly wishing you all the best!

Best regards,
LevelUp Casino Team

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