- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear moanatupaea, Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you are enjoying our casino, especially our deposit bonuses, free spins, and loyalty rewards. Your satisfaction is our top priority, and we are thrilled to know that these features are enhancing your gaming experience. We also appreciate your helpful feedback about our game selection and customer support. We are always striving to improve, and your suggestion to add more games from providers like WAZDAN is extremely valuable to us. However, we want to assure you that our website offers a wide variety of games from over 60 providers. We would also like to mention that your active bonuses can be used in the "Wagering" section of games, which can be found at the following link: https://leveluprouter.com/games/wagering Be sure to check it out, as there are many enjoyable games to play with your bonus. Furthermore, we understand the importance of having accessible and responsive customer support. Our team is available 24/7 and ready to assist you with any questions or concerns. Thank you again for your recommendations and continued support. We are committed to providing you with an even better gaming experience in the future. Kind regards, LevelUp Casino Team
Most amazing casino because everything loads fast and plays smooth. I really like it because of the games and the way the settings are shown. I can say it works.
Dear Philkill, Thank you for your fantastic review! We are thrilled to hear that you find LevelUp Casino to be amazing and that you enjoy the fast loading times and smooth gameplay. It is great to know that you appreciate our game selection and the way our settings are displayed. Your positive experience is what we aim for, and we are delighted to have met your expectations. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for being a valued member of LevelUp Casino. We look forward to continuing to provide you with an exceptional gaming experience! Kind regards, LevelUp Casino Team
I like how efficient and fast it is with applying the bonuses needed on signup and deposits. Very fair with wins and losses. Enjoying my time as a new member.
Dear Ashby08, Thank you for your positive review! We are delighted to hear that you are enjoying your time as a new member and that you find our bonus application process efficient and fast. It is great to know that you appreciate the fairness of our games as well. We strive to provide a seamless and enjoyable experience for all our players, and your feedback assures us that we are on the right track. If you ever have any questions or need assistance, please feel free to reach out. Thank you for choosing LevelUp Casino. We look forward to continuing to provide you with a fantastic gaming experience! Best regards, LevelUp Casino Team
RTP is quite fair to be honest, it is just that the withdrawal time is a bit excessive for me, more than 4 days. Customer service told me it was a temporary issue but I received my money so I am Zen.
Dear Freya2008, Thank you for sharing your feedback with us. We are glad to hear that you find our RTP fair and appreciate your honesty. We apologize for the delay you experienced with your withdrawal. Our goal is to process withdrawals as swiftly as possible, and we understand how important timely payments are. We are pleased to hear that our customer service team was able to assist you and that you received your money. Your patience and understanding during this temporary issue mean a lot to us. We are continuously working to improve our services, including withdrawal times, to ensure a smoother experience for our players. If you have any further suggestions or need assistance, please do not hesitate to reach out. Thank you for being a valued member of LevelUp Casino, and we hope your future experiences with us are nothing short of excellent. Kind regards, LevelUp Casino Team
High winnings, Cool games easy deposits and great interface. Easy to find what you want. I love LevelUp casino, can have a great time on this casino site.
Dear Eidotter78, Thank you for your wonderful review! We are thrilled to hear that you enjoy the high winnings, cool games, and easy deposits at LevelUp Casino. It is great to know that you find our interface user-friendly and that it is easy to find exactly what you are looking for. We strive to provide an enjoyable and seamless experience for our players, and your feedback assures us that we are on the right track. We are delighted that you love playing on our site and have a great time here. If you ever have any suggestions or need assistance, please do not hesitate to reach out. Thank you for being a valued member of our community! Kind regards, LevelUp Casino Team
This casino stands out for its swift payout process and an impressive selection of slot games. Personally, I’m a fan of the Buffalo 2 game. While I couldn’t find any cons at the moment, I’ll revisit and update if I come across any. Happy gaming! 🎰🎉
Remember, sometimes the absence of cons is a great sign! Keep enjoying your casino experience, and may luck be on your side!
Nothing yet this place is great and really can't think of anything bad to say about them. I find it funny you ask for a con when the place is one of the few places that is a good casino
Dear cdnxhooter, Thank you for your fantastic review! We are delighted to hear that you are enjoying our swift payout process and impressive selection of slot games. Your feedback is invaluable to us, and we will always be here to listen if you ever have any suggestions or encounter any issues in the future. Your positive experience is what we strive for, and we are thrilled to have met your expectations. Thank you for choosing LevelUp and for your kind words. Keep enjoying your gaming experience, and may luck always be on your side! Kind regards, LevelUp Casino Team
i love playing on this site
offer many bonuses
they are loyal
when you win they pay everything within 10 minutes
my personal manager is pretty good and always offers me the best
Dear Aneliq777, Thank you for your enthusiastic review! We are thrilled to hear that you love playing on our site and appreciate our bonuses and loyalty. Ensuring our players have a rewarding experience is a top priority for us. We are especially proud of our quick payout process, and it is great to know that you have experienced our speedy withdrawals first-hand. Your satisfaction is what drives us to keep improving and offering the best possible service. If you ever have any questions or need assistance, feel free to reach out. We are here to help! Thank you for being a valued player at LevelUp! Best regards, LevelUp Casino Team
Fun games, fast withdrawal and awesome customer support. I like the promotional offers. A lot of fun games and bonuses. I've recommended level up to friends and a few have signed up so far. I always played on a different site before I heard of level up casino and now I only Play there. Easy deposits and secure.
Dear Young984, Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the fun games, fast withdrawals, and awesome customer support at LevelUp. It is fantastic to know that our promotional offers and bonuses have added to your positive experience. We are especially grateful for your recommendations to your friends. Knowing that you have chosen to play exclusively at LevelUp means a lot to us, and we are glad that you find our deposit process easy and secure. Your feedback encourages us to continue delivering the best possible gaming experience. If you ever have any suggestions or need assistance, please don't hesitate to reach out. Thank you for being a valued member of our community! Best regards, LevelUp Casino Team
Easy to understand and use and support is fast. Wide range of slots. Massive selection. I link hold and win games and would like to see more of those. Fast withdrawal as well as an easy deposit. Never had a problem.
I can happily say i dislike nothing on this website, other than the only issue i had was 1 problem where I struggled to find 10 cent betting games. Other than that.. perfect!
Dear Edenaroha, Thank you for taking the time to share your detailed feedback! We are delighted to hear that you have found our platform easy to understand and use, and that our support team has been responsive and helpful. It is great to know that you appreciate our wide range of slots and the fast withdrawal and deposit processes. We understand the importance of offering a variety of games, and we are glad that our selection has met your expectations. Regarding your experience with finding 10-cent betting games, we are sorry to hear about the difficulty you faced. You can complete your bonus wagering requirements at the BGAMING section, as this provider has a lot of low-stakes games, so you can choose the game you like and enjoy. Thank you again for your kind words and constructive feedback. We are thrilled to hear that you are having a great experience with us and look forward to continuing to provide you with top-notch service and entertainment. Kind regards, LevelUp Casino Team
Very consistent and considerate platform, very put together and fun atmosphere of an online casino. I’ve had awesome experiences within the platform and believe everyone wanting a trustworthy and fast moving experience to join this casino! Thank you LevelUp!
Dear shepparddd, Thank you so much for your glowing review! We are thrilled to hear that you have had such positive experiences with LevelUp. Our team works hard to create a fun, trustworthy, and fast-moving platform, and it is incredibly rewarding to know that our efforts have made a difference for you. Your kind words about the atmosphere and consistency of our casino mean a lot to us. We strive to provide an enjoyable and seamless experience for all our players, and it is fantastic to hear that we've succeeded in doing so for you. We look forward to continuing to provide you with awesome experiences. If you ever have any suggestions or need assistance, please do not hesitate to reach out. Thanks again for your support and recommendation! Best regards, LevelUp Casino Team
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I love everything about the casino and I also love the amount of deposit bonuses there are. I also like that you can get free spins often as well as loyalty.
I don't like that there aren't many games to choose from eg WAZDAN is an absolute gem provider I recommend them very much. There's not a lot of choice for deposit bonuses and chat is hard to get.