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iLUCKI Casino

GREAT 8.95
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

iLUCKI Casino Review

  • 24 hour withdrawals - once processed
  • Crypto currencies available
  • Live chat is available
  • Mobile friendly design
  • User-friendly interface with multiple filters
  • Limited live chat hours
General info & Latest Promos
Website https://www.ilucki.com/
Established 2018
Owner Direx N.V. Casinos
Casino Promotion iLUCKI Casino: 150% up to €120 Welcome Bonus

iLUCKI Casino is an online casino home to lots of different games ranging from video slots to table games. They are also home to a number of leading software providers like NetEnt, Microgaming, Pragmatic Play, Thunderkick, Wazdan, Betsoft and many others. The sits primary language is English but it can also be played in several others and members can play in crypto currencies if they so wish. The casino can also be reached instantly or on the go. iLUCKI Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include United States of America, United Kingdom, Spain, France, the Netherlands, Dutch West Indies and Curacao. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The lobby here is user friendly and is packed with video slots from software providers all over the world like NetEnt, Microgaming, Pragmatic Play, Betsoft and Thunderkick. There’s lots of different filters players can use to find their favourite games quicker which includes sorting the games by their software provider. Players may also find it easier to sort the games into alphabetical order first. Titles include the Starburst Slot, Immortal Romance Slot, Fruit Zen Slot, Boomanji Slot, The Ninja Slot and Crazy Monkey Slot.

There’s lots of table games here as well so players will have their pick when it comes to games of blackjack and roulette. They’re also available from a mixture of software providers so that each variation can provide something different. 

Players who prefer video poker games will also find these available through the casino lobby and games include Pyramid Bonus Poker and Pyramid Joker Poker. 

Live Casino

Unfortunately, at the time of writing there are no live casino games available.

Mobile Gaming

Players who may not have time to use the desktop version of the site can try their mobile casino instead. The mobile version can be played on the go from almost any smartphone or tablet device and no app is required. Players can simply load the casino through a compatible mobile browser

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using the casinos live chat facility which is open during business hours. If a live chat agent is not available players can leave a message or can email the casino for further assistance. 

Security and Fairness

When it comes to security the casino utilizes the latest encryption technology which makes sure any sensitive data and financial transactions are kept secure. 

They also use a random number generator to make sure all the games remain fair and random at all times.

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Casino details
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iLUCKI Casino Reviews by Players

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Fiekie247 589 reviews
South Africa
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Reviewed on December 1, 2019

LIKED

iLucki casino was established earlier this year or late last year and is part of the Direx N.V group of casinos. Another casino with a great selection of games of many providers, great free spins offers but the deposit offers for match bonuses are the worst.

The registration was actually easy until I was hit with some error at the end. It got fixed however I still do not know what the problem was, but its all good now. I remember after registration they used to continuously email me offers, and the matched offers look decent, until I took closer look to the terms and see actually how huge the deposits need to be in order to claim the bonuses. For 150% match you need to deposit $70, for 100% match you need to deposit $50 and for 50 – 75% bonus you can deposit anything lower. Now knowing myself, I am a low roller, so that is beyond my budget. Finally, at later stage they came with free spins offers, and that worked much better I must say, as you can get 50 spins on $0.20 domination game for a mere $10.

Live chat is none exist, do not even bother as they are always offline, however they respond to emails normally within 10 – 20 minutes with answers which is good. However, what I do not like is the fact that if the respond does not provide clarity it turns into a back and forth situation which means more time spend.

I once claimed an offer, however I deposit in BTC and got confused because the spins were not there. I had at least a few emails back and forth, then I had to change my currency to USD in order to activate the spins, what a bummer.

They recently acquired more game providers like Push gaming etc. Tried my jamming jars, but no luck during bonus. All low pay outs and theirs run on the Relax gaming platform. Huge difference, you will get free spins easily, but don’t expect anything huge in terms of payout.
blondie 1183 reviews
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Reviewed on November 30, 2019

LIKED

Ilucki casino is one of the latest casino I joined. I had enver heard of them but I came across some no depositt free spins offer that would give you 20 free spins after signing up, so I thought why not? And you never know, you may get lucky even from a no deposit offer. 

Anyway, the sign up process was pleasantly fast and smooth. After verifying my email address I noticed that indeed I had the free spins in my account. I had no big expectations from them as they were on a Bgaming slot called Fire lighting and I have played the game before and it has never paid me over 50x bet.

I filled in my account details and then went to play my free spins. From the cashier I noticed that this was one of the Direx NV casinos that use Softswiss platform and I always like their cashier as it's very straight forward and it's easy to claim or cancel a bonus and also see the wagering requirements, so at this time I didn't even need to contact customer support as all the information I needed was right in front of me.

As expected, the free spins didn't pay much and I ended up with less than 2 eur balance. Thinking it would completely end me, I decided to play out the rest of the balance on it. However, I managed to get a few small wins that boosted my balance to 7 eur. I was playing on desktop but decided then to try my luck with good old Starburst on my mobile - as we know, when it's in a good mood, it can easily produce 50x bet wins. I was getting small wins here and there and even managed to wager almost half of the 77eur wagering requirements, but eventually I lost my balance. 

With that being said, I did enjoy my short time at Ilucki casino and I think I might give them a try with a deposit. The game selection was pleasing and the mobile as well as desktop versions worked smoothly. The only thing that made me a bit cautious was when I was opening up the casinos' website, my laptop gave an error saying something about Phishing warning.Other than that, I have no complaints so far- good looking lobby, easy interface and good game providers.
Ma1969 10 reviews
Denmark
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Reviewed on November 18, 2019

LIKED

Very friendly support. Fast verification - less than 10 minut and very fast cashout too. Nothing to complain about. Bonus is fair. Many providors and lots of games.

DISLIKED

I could not find an easy way to find my favorit providors, not a problem to find the game, but I like the overview from the providors. But its the only negative i can say about this casino.
ILUCKI CASINO REPLIED ON NOVEMBER 20, 2019
Dear @MA1969
We sincerely appretiate your review of our casino.
We are glad we are able to provide the best possible service for our players! We are always improving our bonuses, VIP program, cashout time and our friendly customer service to be able to bring joy and excitement for all our players!
We would like to inform you that you are able to open up detailed search filter by clicking yellow button which is located to the left of game quick filter (Hot, Popular, New, Random) on the front page. With the detailed filter enabled you can sort our games by Provider, Themes, Features, Number of Reels, Paylines, Volatility and many more. You can also check Cryptocurrency availablity for all the games in our casino!
We hope our reply will allow you to navigate our website better and you will be able to discover many more wonderful games we have for you!

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