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iLUCKI Casino

TRUSTED 8.98
Players from Virginia not accepted
Average Complaint Response Time: 2 days
AskGamblers Certificate of Trust
Players from Virginia not accepted
Average Complaint Response Time: 2 days
AskGamblers Certificate of Trust

iLUCKI Casino Review

  • 24 hour withdrawals - once processed
  • Crypto currencies available
  • Live chat is available
  • Mobile friendly design
  • User-friendly interface with multiple filters
  • Limited live chat hours
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General info & Latest Promos
Website https://www.ilucki.com/
Established 2018
Owner Direx N.V. Casinos
Casino Promotion iLUCKI Casino: 125% up to €100 + 100 Bonus Spins on Fire Lightning Slot

iLUCKI Casino is an online casino home to lots of different games ranging from video slots to table games. They are also home to a number of leading software providers like NetEnt, Microgaming, Pragmatic Play, Thunderkick, Wazdan, Betsoft and many others. The sits primary language is English but it can also be played in several others and members can play in crypto currencies if they so wish. The casino can also be reached instantly or on the go. iLUCKI Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include United States of America, United Kingdom, Spain, France, the Netherlands, Dutch West Indies and Curacao. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The lobby here is user friendly and is packed with video slots from software providers all over the world like NetEnt, Microgaming, Pragmatic Play, Betsoft and Thunderkick. There’s lots of different filters players can use to find their favourite games quicker which includes sorting the games by their software provider. Players may also find it easier to sort the games into alphabetical order first. Titles include the Starburst Slot, Immortal Romance Slot, Fruit Zen Slot, Boomanji Slot, The Ninja Slot and Crazy Monkey Slot.

There’s lots of table games here as well so players will have their pick when it comes to games of blackjack and roulette. They’re also available from a mixture of software providers so that each variation can provide something different. 

Players who prefer video poker games will also find these available through the casino lobby and games include Pyramid Bonus Poker and Pyramid Joker Poker. 

Live Casino

Unfortunately, at the time of writing there are no live casino games available.

Mobile Gaming

Players who may not have time to use the desktop version of the site can try their mobile casino instead. The mobile version can be played on the go from almost any smartphone or tablet device and no app is required. Players can simply load the casino through a compatible mobile browser

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using the casinos live chat facility which is open during business hours. If a live chat agent is not available players can leave a message or can email the casino for further assistance. 

Security and Fairness

When it comes to security the casino utilizes the latest encryption technology which makes sure any sensitive data and financial transactions are kept secure. 

They also use a random number generator to make sure all the games remain fair and random at all times.

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Casino details
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iLUCKI Casino Reviews by Players

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Antoni81 5 reviews
Canada
Reviewed on May 12, 2020

LIKED

I opened an account in this casino a while back but have not played.
A week ago I started playing again and hit a 5000x on Book of dead. I found out that I was not verified at this casino, which I dread, because a lot of casinos make this process very difficult. Needless to say, I was happily surprised that my verification and withdrawal was processed in less than half an hour on a Sunday. Since then, I have won multiple other times and my money is in my account within 5 minutes.
This casino is one of the best I have played at, so I highly recommend it.
Amazing game selection, easy-to-navigate site, quick withdrawal and verification and amazing customer service. Keep up the good work.

DISLIKED

I cannot find a single thing that I dislike about this casino. But since I have to put something in this review, I would like if they had the game Reactoon from Play 'n Go. Also a higher withdrawal limit would be nice. But I have been playing in online casinos for the past 15 years and I would highly recommend this casino to anyone that loves online gaming.
Fiekie247 653 reviews
South Africa
Message
Reviewed on April 20, 2020

LIKED

Ilucki casino is one of the Direx NV casinos I joined along while ago. I remember I signed up for some no deposit freebie, however it was not credited, or my country was restricted from the bonus, not sure. Anyways I did not play with them for while after I opened my account as their deposit offers was high. I think to get something decent like 100% or 100% spins or more, you need to deposit 50 euro which was a lot for me.

They offer games from all providers from Play N Go, Netent, BGaming, Push Gaming – Well Push gaming is now removed not sure why, as this was one of the main reasons I deposited here with straight cash to play Jammin jars and the fact they supported my own currency. They do have live gaming but Ezugi looks boring as I prefer evolution when I give a few spins on the wheel.

Support is always available from what I could see. Just not sure whether they are 24 hours or not, but I always see them online whenever I needed them, so I thought maybe they are 24 hours. There are times where you wait up to 5 minutes for live chat agent to respond to chat which is a bit long every now and then. They are friendly and add some no deposit spins to your account every now and then.

I never claimed a bonus here, only do wagering of x40 or x50 whenever I receive some no deposit spins for losing deposits as courtesy or unless I level up and they add some spins to my account. Wagering x50 is a bit high, however they have certain games restricted for bonus funds, like Book of Dead – Really? No casino I know off blocks book of dead.

I made a couple of withdrawals here, paid within 30 minutes – 3 hours all the time. Verification took 30 minutes as well, so overall the process is quick.

I would recommend this casino but wagering is a bit high and games that are restricted which should not be is not ideal either.
ILUCKI CASINO REPLIED ON MAY 12, 2020
Hello dear @FIEKIE247,

We are grateful for your opinion regarding our casino! All our players reviews help us to improve and keep in touch with our players.

We have changed our deposit bonus policy long time ago and now you can get the most of our bonuses with the minimum deposit of 20 EUR!
Our Support team work 24/7 to help you with all your issues and questions you might have.

We offer lots of different bonuses with various wagering requirements. And none of the bonuses has wagering of x50. We see many times our players win big using our wide selection of bonuses and promos.

It's great you were lucky in iLUCKI. We hope you will have more winnigs and enjoy your time here!

Sincerely,
iLUCKI Casino Team
Afi4wins 1855 reviews
Malaysia
Message
Reviewed on April 17, 2020

LIKED

Two months ago, I received a promotional email from iLucki Casino, offering 125% first deposit bonus plus 100 free spins, which was slightly better than their current on-going offer of 100% first deposit bonus plus 100 free spins. Seeing that, I then visited their website, browsed through their Terms & Conditions, including their Bonus Terms, and also looked through their games portfolio. Honestly speaking, I was impressed with what I saw – they have a really wide selection of game providers, my favourite games were available, and the casino is owned by Direx NV, my favourite casino owners. Without further hesitation, I then signed up at iLucki Casino, filled in my portfolio details, and made a $20 USD deposit to claim the welcome promotion.

As expected, my registration and verification of my email went smoothly without any glitches, and my deposit via Skrill went through very quickly too. I waited for several minutes for the deposit bonus and free spins to get into my account, but when nothing came in, I then got in touch with their Live Chat service, told her what I needed assistance in, and she got everything done for me soon after. Somehow, the system didn’t register my welcome bonus claim, even with the required code keyed in, but thankfully, the Live Chat host resolved all that.

As what I would usually do with my first deposits, I loaded up my favourite Microgaming game, Supe It Up, set the flash to run, and the game was soon ready for play. Again, typically of most other Direx NV casinos too, the platform was very good and the game play very smooth. It’s a pity that I couldn’t start with a bigger starting balance, but that smallish $45 bankroll managed to get me a reasonably satisfying play time, although the game itself wasn’t in a good paying mood. After 2 free spins feature games, it then ran dry and ate up all my balance. Nothing unusual in that though, just not my lucky day.

DISLIKED

There was only one thing that didn’t satisfy me – the next 75 free spins (25 free spins per day over 3 days) did not get credited into my account at all, but I wasn’t in the mood to try and claim them from the Live Chat host. I just decided to let it be, somehow or rather, so I missed out those 75 free spins from the welcome bonus package, thinking it was probably due to the same glitch in the casino’s system that didn’t register my welcome bonus claim in the first place.
ILUCKI CASINO REPLIED ON MAY 12, 2020
Hello dear @AFI4WINS

Thank you for your detailed review!

We are glad you have used our exclusive offer and enjoyed your gameplay with this bonus. We offer lots of exclusive bonuses and weekly bonuses such as Monday reload, Wednesday Happys spins, Cashback and many other bonuses to choose from.

If you did not receive your free spins from the first deposit bonus, you are always welcome to contact us via Livechat or contact our VIP manager via vip.manager@ilucki.com so your issue will be resolved.

Hope to see you again!

Sincerely,
iLUCKI Casino Team

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