Resolved
£7,220
Resolved
Genesis Casino - 15 days waiting for my withdrawals
I deposited 140 from my PayPal account and won 80 totally of 220 I submitted a withdrawal by 18th May 2022. I deposited from my bank again by 19th May ...
Resolved
£160
Resolved
Genesis Casino - Problems with withdrawal, running out of options
I have been trying to recieve both my winnings since the 6th of May. I won 160 on the 6th. Then 130 a couple of days later. I still haven't recieved ...
Resolved
$1,500
Resolved
Genesis Casino - My withdrawal is late and they keep saying it's under review
HelloI am writting this email in regards of Genesis casino not proceeding my withdrawal of 1500. I have verified my account and now it has been 5days ...
Resolved
£200
Resolved
Genesis Casino - Withdrawal is pending 2 weeks
Hello. I have played with Genesis Casino 17 Feb I believe. I have gambled 100 pounds with no issue. I have won 200 pounds and wanted to withdraw them ...
Resolved
£290
Resolved
Genesis Casino - Not sending withdrawal and sharing wrong terms
I requested a withdrawal from Genesis Casino on the 21st of Jan for 290 GBP, ever since we have been going back and forth by email where they are ...
Resolved
£472
Resolved
Genesis Casino - Withdrawal time over 72hrs
IÂ requested to withdraw the money on the 3rd Jan then a couple of days later I had to verify the account which I sent them all the correct info, then ...
Resolved
€1,200
Resolved
Genesis Casino - 1200 winnings processed 11 days ago and still no payment or answer from casino
Signed up and deposited at this casino. Was asked to send proof of ID, address and proof of payment. All were sent the same day and received an email ...
Resolved
£423
Resolved
Genesis Casino - Withdrawal taken over 3 weeks
I made a withdrawal requested over 3 weeks ago now, I have provided every document asked of me to verify the account which I was told was verified. ...
Unresolved
£6,300
Unresolved
Genesis Casino - Delaying £6,300 withdrawal
I'm verified but as soon as I made a withdrawal they immediately asked for more information. When that was sent they asked for more. Then they say ...
Resolved
£350
Resolved
Genesis Casino - 10 days later still no withdrawal
After pressing the withdrawal button for £350 at Genesis Casino I got an email stating I needed to verify my account straight away I uploaded my ...
Resolved
£800
Resolved
Genesis Casino - Still no withdrawal over 1 week on
I recently joined the genesis casino, big mistake. The sites are nicely set up, games selection good but that’s where it ends.My account was ...
Resolved
£11,000
Resolved
Genesis Casino - Non payment of withdrawal 11000
I have been trying to process a withdrawal for £11,000 for the past 3 weeks. I was initially asked to complete the verification process as I have 2 ...
Resolved
£268
Resolved
Genesis Casino - Casino stalling withdrawal for no legitimate reason
Good Evening,I made a withdrawal from Genesis Casino on the 18.11.21. Bearing in mind this is coming up for 14 days ago. At this point the casino ...
Resolved
£640
Resolved
Genesis Casino - 640 pounds
Today is 25 days when I wait for my withdraw, genesis casino my writes: 30 October 2021 First of all, I would like to apologize for the delay in ...
Resolved
£1,000
Resolved
Genesis Casino - Withholding payment 6 days and after verification
After depositing £1000 over a number of sessions on this casino I decided to cashout on the 5th december, it was roughly £2000 in total to cash out ...
Resolved
$6,000
Resolved
Genesis Casino - Delayed withdrawal of 6000 CAD
It has been over a month I have been waiting for a withdrawal of $6000 CAD my account was verified the first week I played on the site when I wanted ...
Resolved
$1,020
Resolved
Genesis Casino - Withdrawal payment pending for over 2 months
Hello all,I made a withdrawal in august 23rd for $1020 Canadian dollars. It is now October 18th and I still have not been paid my funds. I have sent ...
Resolved
Resolved
Genesis Casino - Withdrawal taking for ever
Hi, I recently deposited on genesis casino over a week ago with no deposit bonuses or free spins and carried on to win over £500. I then decided to ...
Resolved
£2,200
Resolved
Genesis Casino - Stalling on account verification and withdrawal
I requested a withdrawl from this casino over 2 weeks ago now.Having previously made withdrawals, I didn't expect any issues. But after 3 days, I ...
Resolved
Resolved
Genesis Casino - Will not pay out
I’ve been waiting a pending withdrawal from the 12/07/2021 I followed all terms and conditions of the casino .I have had all of my account verified ...
Resolved
£191
Resolved
Genesis Casino - Withdrawal outstanding since June 27th 2021
I submitted a request for a withdrawal of £191.20 (£186.44 after withdrawal fee of 2.49%) on June 27th to Genesis. The transaction is showing in my ...
Rejected
€900
Rejected
Genesis Casino - Account verification delayed
Dear Askgamblers,I have registered on Genesis casino ( Spain) last week and put 10€ on my account using my visa card, I reached 900€ playing ...
Resolved
Resolved
Genesis Casino - Pending withdrawal please help
I withdrew this money on the 29th they then asked for I’d once I had withdrew I provided I’d then they said I’m self excluded they said they ...
Resolved
£6,500
Resolved
Genesis Casino - Withdrawal delay and account self excluded by Genesis
I opened an account with genesiscasino.com as the vast amount of slot games they had suited. I deposited and started playing over the course of 1 week ...