Genesis Casino - Delayed withdrawal over 600 pounds

Still waiting on a withdrawal from Genesis Casino,Signed up 3rd March 2020.03/03/2020 -Won 629.2, withdrew straight away.05/03/2020 - Email from ...

Genesis Casino - Withdrawals pending due to Verification Process delay now day 6

I joined genesis casino recently and found the site very decent. I was lucky enough to make some money, requested a withdrawl and then received faster ...

Genesis Casino - No payout 2 months after win

On May 26th I won £1727 at genesis casino they then asked me to upload supporting proof of identity which i sent on the 27th May. I was sent an email ...

Genesis Casino - Withdrawal troubles

Hi i have a withdrawal request of -601.70 GBP on Sun Jul 05 11:57:45 GMT 2020. From genesis casino and they don't want to pay out to my PayPal I trued ...

Genesis Casino - Delayed payment for weeks

I have been playing on this casino for a number of weeks and when I've finally got to the point where I want to withdraw something the casino starts ...

Genesis Casino - Delayed 10,800 NOK withdrawal

I won 10800 NOK on May 17th. I then ordered a withdrawal. I then received an email from Genesis Casino "Your withdrawal is pending and will be paid ...

Genesis Casino - Delayed verification no explanation

It will be a week tomorrow since I put in my request to cashout 8000 dollars. I have spoken to chat numerous times with no explanation as to why it is ...

Genesis Casino - Still waiting for withdrawal

Still waiting for 1413 pounds and 20 pence from Genesis Casino. 5th March 20 - Played and won 1413.20. They asked me to send ID, and verification of ...

Genesis Casino - Pending Withdrawal for over 5 days on fully verified account

Have a fully verified account with Genesis Casino submitted documents which got approved.Pending withdrawals now for over 5 days when time states 1-3 ...

Genesis Casino - Delayed account verification and payment

Pending withdrawal for $3000. Genesis asked for verification which I supplied. It's exceeded there policy of 72 hours. I feel the email support is ...

Genesis Casino - Will not credit my account

I have now been trying to get my account credited for 5 days. Everyday I contact genesis casino they say they will escalate my matter to their finance ...

Genesis Casino - Account Blocked, Ignored Emails, Wont Verify, Wont Pay

I signed up and deposited £100 at Genesis Casino on the 7th April take a £100 bonus. I managed to complete the wagering on this bonus and withdraw ...

Genesis Casino - Verification pending for more than 15 days

I had put out a withdrawal request on 1st April, 2020. Which is still pending due to verification.I have submitted 2 identity proofs one being my ...

Genesis Casino - Withdrawal supposedly processed but never received

so on the 15th i put in a withdraw and 96 hours later its still only pending but am being told it was paid yesterday but i was speaking to a agent at ...

Genesis Casino - Withdrawal now 7 days pending

I have a withdrawal that is now pending for 7 days I have contacted live chat multiple times and have been told it has been escalated to the relevant ...

Genesis Casino - Not refunding money and poor communication

On March 13 this year I've registered at Genesis Casino and made a deposit of 300.00 EUR (no bonus code). However, I was having some connectivity ...

Genesis Casino - Verification impossible

Hello, I have huge problems. I provided multiple proofs of my address (invoice from my work, orders copies, bank statements) nothing works.. Also, I ...

Genesis Casino - Delayed withdrawal for 72 hours

I made a withdrawal request on 20th November at 23.40pm for £51. I am yet to have it processed and the terms and conditions state up to 48 hours but ...

Genesis Casino - Lack of credibility, delayed $450 withdrawal

Lack of credibilityI have played in that casino and have deposited more than $ 50 to $ 100 each time. The last time I deposited $ 100 I won and they ...

Genesis Casino - Hold to blocked account winnings over 4,800 CAD

Been playing to their site for almost a month, spend hundreds of dollars till i get my first big win . and while im ingame on one of their slots, to ...

Genesis Casino - Withholding withdrawal

On 15/9/19 I withdrew £100.46. I waited days but they never let me know they wanted I.d. I sent loads more than requested. Driving license and with a ...

Genesis Casino - Delayed Payment

After many attempts to try and find out why I have not received my withdrawal from Genesis Casino at the amount of $80.20 using the Interac E-transfer ...

Genesis Casino - Delayed payment after verification, no response

I withdrew 360 pound at the end of May (300 and a 60, there was a further 20 but I reversed it recently). They requested ID so I provided. They then ...

Genesis Casino - Still awaiting on account verification and £2,000 withdrawal to be processed

Hi, I submitted a withdrawal of £2000 across 3 seperate withdrawals on 27th May 2019. I was told I needed to verify my account which was fair enough ...