Resolved
Resolved
Genesis Casino - Countless problems
We're do I even begin with this company! I decided to join and take up the offer 100% match and 300 spins (30 after your first deposit followed by 30 ...
Rejected
£700
Rejected
Genesis Casino - Missing withdrawal, false information and responsible gambling issue
Hi this is a very long complaint with numerous parts so I'll explain from the start On the 1st of November I try to make a withdrawal but I am told I ...
Resolved
£369
Resolved
Genesis Casino - Delayed payment of over one month
I made a withdrawal from Genesis Casino on the 11/09/2018. After providing all the requested documents I had a email on the 20/09/2018 saying my ...
Resolved
kr22,825
Resolved
Genesis Casino - Delayed payment after successful verification
Hello, I played 15.08-2018 genesis casino. i made a withdrawal of 22 825 SEK. I sent requested documents, it got directly verified, and now after 1 ...
Resolved
$3,000
Resolved
Genesis Casino - Went against their own T'c & C's and paid my withdrawal into the wrong account
I requested a withdrawal from genesis and spinit casinos (one group) on the 27th and 28th July respectively. I requested both withdrawals to be ...
Resolved
£1,559
Resolved
Genesis Casino - Still not paid one month after being fully verified
I won £1559 with Genesis Casino, fully verified my account on the 15th June having provided selfies and pictures of all other documents. I was ...
Resolved
Resolved
Genesis Casino - Misleading Free Spins Promo
What looks like a great offer , was not true ,, but only found out after they got my money... Match bonus plus 300 free spins over tens days,,, I sent ...