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EmuCasino

6.15
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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EmuCasino review

  • Uniquely Australian look and feel
  • Large selection of Microgaming slots and games
  • Totally instant play
  • Secured with SSL encryption by Thawte
  • eCOGRA monthly auditing
General info & Latest Promos
Website http://www.emucasino.com
Established 2012
Owner Emu Group Ltd
Casino Promotion EmuCasino: 100% up to €100 Welcome Bonus

EmuCasino is an instant-play online casino designed for players with an Australian theme. It is powered by Microgaming, NetEnt, BetSoft, Habanero, Oryx, 2by2, 1x2 Gaming, Big Time Gaming, Genesis, Multislot, Playson, QuickSpin, iSoftBet, GameArt and RabCat software providers. The casino is licensed by the jurisdiction of Curacao.

Restricted Countries and Terrirories

EmuCasino does not accept players who reside in Belgium, Denmark, Malaysia, France, Italy, Spain, South Africa, Turkey, Israel, United Kingdom, United States or any United States territory.

Virtual Games

EmuCasino is one of the few places that refers to their slots as "pokies", the traditional Australian name for the games. Being a Microgaming casino, their collection of pokies contains the majority of the software catalogue. This includes games such as Mega Moolah slot, 300 Shields slot, Immortal Romance slot, Agent Jane Blonde slot, and Break da Bank Again slot. Players can also enjoy several three-reel slot games and pub-style AWPs.

EmuCasino features a wide range of table games. Blackjack players have access to several variants of the game, including Vegas Strip Blackjack, Multi-Hand Premier Blackjack Gold, Spanish 21, and Super Fun 21. Roulette players can enjoy a game of American, European, or French roulette, as well as some other specialty varieties. Other games include craps, pai gow poker, and Cyberstud Poker.

The video poker assortment at EmuCasino is diverse. The casino offers games in both single-hand and multi-hand denominations. These include popular variants like Jacks or Better, Deuces Wild, Bonus Poker, and Tens or Better. Players can also try some less common video poker games, such as Louisiana Double and Bonus Poker Deluxe.

Live Games

There is a live casino section at EmuCasino, which broadcasts the actual games of Live Roulette, Live Blackjack, Live Baccarat and Live Casino Hold’em.

Mobile Gaming

EmuCasino offers an incredible mix of traditional yet modern mobile casino games. All casino members can play their preferred games on desktop, or use their mobile or tablet devices to play the games on the go. 

Support

In case players need any kind of assistance, there are many ways to contact EmuCasino technical support. Support provided includes Email support, Live Chat, Telephone and FAQs.

Security and Fairness

EmuCasino meets our standards for safety. They use SSL encryption, the gold standard for online security. This protocol makes it virtually impossible to read your sensitive details when they travel through the EmuCasino network. This technology is provided by Thawte, a major online security company. Further details can be seen by clicking the Thawte seal on the bottom of the EmuCasino website.

Microgaming is one of the most reliable gaming platforms around. EmuCasino features independent audit information, by providing eCOGRA monthly auditing on their website.

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EmuCasino Reviews by Players

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Tweeksta 38 reviews
Western Australia
Message
Reviewed on July 16. 2018

LIKED

Emu casino min deposit is only 10 aud which is great for a low roller like myself. They still have a good selection of games which include my favourite quickspin. They have the emu shop where u can trade ur loyalty points for deposit bonuses, cash, prizes and now free spins which was only introduced last month to the emu shop.

The new welcome bonus has improved abit in the sense that u now get ur deposit bonus all in one go instead of in 10% increments like b4.

DISLIKED

Most deposit bonuses require a min 20 deposit to claim. If u r a low roller like myself u will find the emu shop redemptions abit high. Lowest redemption is 6,600 points for 10 free spins.

For every $10 stake on a slot game or online Scratchie I get 14 points..... pretty steep!! Aus players now have to wager the welcome bonus 40x... with the old bonus even though you got the bonus in 10% increments, the wager was only 20x.
dmak1 1 review
Australia
Message
Reviewed on July 1. 2018

DISLIKED

I made deposit and wasn’t added to my account I provided proof, a screenshot that payment had been made via neosurf it even had my username in the reference. Customer support wouldn’t add my deposit it would need to be sorted by there payments team that would take up to 48 hrs.
They offer an instant deposit method this is false and misleading information as a consumer I have a right to that instant deposit!
chiliflakes 3 reviews
Australia
Message
Reviewed on May 6. 2018

LIKED

Admittedly I have had a few issues with the casino in my few days playing with them (e.g. the games keep coming up with my balance is $0 when it isn't) There was also an error in their terms and conditions, but I am pleased with the customer service I've received. They are very responsive and friendly. They also approved my documents within a couple hours with no faffling around.

DISLIKED

As stated above, technical issues and a contradiction in their terms and conditions (it said live casino games are included in their bonus in the terms and conditions, but then they wouldn't follow through on this). They addressed the issue when I contacted them.
EMUCASINO REPLIED ON MAY 15. 2018
Thank you very much for your review. It's great to see that overall you enjoyed using our casino.

It is unfortunate that you experienced an error with the account balance showing $0. There are some technical issues with our software provider and we are currently working on a solution.

With regards to the terms and conditions, apologies if there was an inconsistency with what you experienced. We have very recently rewritten all of our T&Cs and are in the process of putting them on the site. We are now got this up on the site so that there are no further misunderstandings.

Thank you very much for your comments about our CS team. We are very proud of the work they are doing but it is always great to hear.

We hope you continue to enjoy using our products.

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