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DealersCasino

VERYGOOD 8.36
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

DealersCasino review

  • Wide range of online slots
  • Features a live casino
  • Live chat available
  • Mobile casino present
  • Secured with SSL encryption
  • Proven fair by iTech Labs
  • Live chat not available 24/7
  • Somehow limited selection of table games
General info & Latest Promos
Website http://www.dealerscasino.com
Established 2014
Owner EM Online Aps Casinos
Casino Promotion DealersCasino: 100% up to $/£/€200 + 200 Extra Spins

DealersCasino is the official online casino that offers hundreds of online slots and casino games, from many different software platforms, such as the NetEnt, Microgaming, Lightning Box, NeoGames, Elk Studios, Amaya, Evolution Gaming, Play'n GO and NextGen Gaming. The website is available in five different languages, including English, German and Swedish. DealersCasino is a brand owned by EM Online ApS, a company incorporated under the laws of Denmark. DealersCasino is fully licensed and operated by the Malta Gaming Authority and the UK gambling Commission.

Restricted Countries

When it comes to creating an account at DealersCasino, there are several country restrictions. Namely, players residing in the US, or any of its states, will not be able to open an account or bet with real money.

Virtual Games

DealersCasino works with the world’s leading software providers, like NetEnt, Microgaming, NeoGames, Amaya and Evolution Gaming. The offer of video slots includes some of the most popular releases, including the EmotiCoins Slot, Starburst Slot, Silver Lion slot, Life of Riches, and Moon Princess Slot

Table game fans have a solid assortment to choose from at DealersCasino. The selection of games includes blackjack, baccarat and roulette variants, like Baccarat Squeeze, AutoRoulette, Immersive Roulette, BlackJack Solo and BlackJack Classic. DealersCasino's video poker selection contains both single-hand and multi-hand versions of different alternatives, including Joker Poker, Deuces Wild and Jacks or Better.

Furthermore, the casino also features an extensive selection of interactive scratch card games that offer the potential for big payouts with small bets.

Live Games

Players at DealersCasino have access to an authentic live games podium. More precisely, the live dealer section includes live roulette, live baccarat and live blackjack. Since these games are broadcasted in real-time, live games admirers can feel almost the same as playing in an actual casino.

Mobile Gaming

Games at DealersCasino are available on compatible mobile devices. Thanks to the mobile casino version, all casino members can enjoy their favourite games by loading the casino’s website in any HTML5-compatible mobile browser.

Support

DealersCasino is committed to CARE - Customers Are Really Everything. The casino has implemented a professional customer support team ready to assist all members, 7 days a week from 06:00 GMT to 23:00 GMT. In case players need any assistance, they can contact the casino’s customer support team by live chat, email, or phone.

Security and Fairness

DealersCasino utilises the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to the server, which is protected by the latest firewall. Therefore, players’ personal information is kept confidential and secure and is not shared with other organisations for commercial purposes.

Likewise, the casino is committed to providing fair play at all times. The games are audited by trusted independent agencies, such as iTech Labs, which can be found on the Dealer­sCa­sin­o’s website.

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DealersCasino Reviews by Players

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traceyall 3 reviews
United Kingdom
Message
Reviewed on July 19. 2018

LIKED

There is nothing at all to like here.

DISLIKED

Awful customer service. Extremely difficult to navigate site. Terrible bonus and loyalty. Worst of all, charging to make deposits!!!
DEALERSCASINO REPLIED ON JULY 20. 2018
Hello Traceall,

We are sad to hear your negative feedback and would like to help resolve this problem.

According to our system, we do not have a player with the username "traceyall". Did you register with another username at Dealers Casino?

If you have had a bad experience with our customer service, you are more than welcome to share some details with us.

In our opinion, 200 welcome spins split over 10 days upon 1 deposit and a 100% match up bonus up to 200 GBP with a wagering on 35x is a very good and competitive welcome bonus.

If you can share some more details on why you feel the site is difficult to navigate as well as why the customer support is bad and why you think the welcome bonus and loyalty program is terrible, we will be more than happy to look into it.

Have a great day
Dealers Casino
prinfers 5 reviews
United Kingdom
Message

LIKED

You can close your account easily.

DISLIKED

Extremely poor wagering requirements. Nothing telling you on what game your free spins are. Unwanted deposit bonuses. Awful chat / customer service.
DEALERSCASINO REPLIED ON FEBRUARY 19. 2018
Dear Prinfers,

Thanks for your feedback.

The wagering requirement on Dealers Casino is 35x on the welcome bonus, which is average for UK casinos. You can easy find information about which games the free spins are available for under our promotion page:

https://www.dealerscasino.com/promotions/welcome-package/
If you do not want the welcome bonus, you can always contact our live chat and inform them.

Best regards,
Dealers Casino
cupycake91 2 reviews
United Kingdom
Message

LIKED

There is nothing I liked about this site.

DISLIKED

After depositing£1800, they've got this offer, where you get some free spins. Apparently the manager said I can't get it :))). Some lousy free spins over my deposit. They just lost a customer who would have played a lot. The customer service it's just a joke. I wouldn't recommend it to anyone, even if it was free
DEALERSCASINO REPLIED ON FEBRUARY 16. 2018
Dear Cupycake91,

We are very sorry to hear that you feel this way about our customer service. We take a pride in offering the best customer service possible to each and every player at Dealers Casino. We would appreciate your feedback on why you feel the customer service was bad in your case? You can always get in touch with us on Facebook at https://www.facebook.com/dealerscasino/

Best regards,
Dealers Casino

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