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Dear Papatops, Thank you very much for your feedback. We will take your feedback into consideration to ensure that the players on Dealers Casino always feel that they have received all necessary information from us before and after playing. For further questions, you are more than welcome to contact us through live chat. Your Dealers Casino team
Good selection of slots and live chat feature, site easy to navigate
Had to open a complaint with a sister site of this casino, as I had wrongly been tagged as an abuser as I had placed larger bets than allowed during bonus play without knowing the T&Cs.
They apologized and corrected this as well as giving me some compensation.
I now find myself in the same boat with this casino even after supplying them with the email re above. It appears I'm still tagged incorrectly but their decision is final? It's mad really but they were quite happy to take my deposit even though they had all my original account details and I had spoken with live chat beforehand about bonus T&Cs.
Now have to go through the withdrawal process which will take few days just to get my money back, when if I was told I would not be receiving bonus I would never had deposited.
Dear propane007, Thank you so much for your interest in Dealers Casino and for all the feedback you have provided. In our system we can see that your deposit has been paid out to you again. We wish you a good day. Kind regards, Dealers Casino
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Good Selection of Slots, quick and easy verification process
Be careful the maximum daily withdrawal is £2000 or £3000 a month I was very lucky and had a good win but is going to take 3 months to make my full withdrawal I looked in there terms and conditions but seen nothing initially before depositing only after my win I seen the low payouts in the cash out section.
I don't think it's right that some casinos have such low monthly withdrawal limits I deposited more than there monthly withdrawal limit first night. I think they should put this in large writing in the welcome message to prevent certain players from depositing
They say VIP platinum members can withdraw more I emailed and went on live chat asking if looking at my gameplay could become a platinum member but got no answer or reply.
No point in playing anymore as it works out anything I would win today I would get at Christmas.