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DealersCasino - Dont payout money in time

RESOLVED
Boboshanti Norway
Posted on April 17, 2018.

I have been waiting for a withdraw since the 9th of april. All documents are sent, but the livechat says they have alot of documents to handle right now. I get that sometimes theres months with more work etc, but that shouldnt be taken out on the customer. Its just not good enough. They are litterally breaking their own terms on the payout and process time. Not spending a single dime there again.

Posted on April 17, 2018.

Hello Boboshanti

Please send us your username, so we can check up this issue.

Thanks in advance
Dealers Casino

AskGamblers
Posted on April 17, 2018.

Dear DealersCasino,

AskGamblers Complaints Team would like to remind you that player's login details could be found within the notification email sent from our complaints system. However, to avoid losing time we have just sent these manually as a private message.

Boboshanti Norway
Posted on April 17, 2018.

After nagging the Livechat and using askgamblers it got fixed and the money is on the way. Ty askgamblers ;)

AskGamblers
Posted on April 17, 2018.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

DealersCasino complaints

  • 4 of 6 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 2,872 USD avg amount

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