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Casino Joy

VERYGOOD 8.08
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Casino Joy review

  • An astounding number of all kinds of games
  • Completely instant-play format
  • Powered by several leading software vendors
  • Includes live dealer casino
  • Available on mobile
  • Live chat support available
  • Uses SSL encryption
  • Proven fair by independent audits
  • Live chat not available 24/7
  • Numerous country restrictions
General info & Latest Promos
Website https://www.casinojoy.com
Established 2018
Owner Genesis Global Limited Casinos
Casino Promotion Casino Joy: 100% up to $/€200 + 200 Spins on Starburst Slot

Casino Joy is an official online casino where members can play a host of games from video slots, over table games, to the live dealers. Players can access the casino with no download required and choose from an array of the most popular releases, powered by the leading software suppliers, like NetEnt and Microgaming, to name a few. The support can be reached via live chat, telephone and email. Casino Joy is licensed and regulated by the Malta Gaming Authorities (MGA), the Government of Curacao, and the UK Gambling Commission.

Restricted Countries and Territories

There are certain restrictions when it comes to opening an account at Casino Joy. More precisely, the restricted countries include the United States of America, France, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia and other jurisdictions in which the casino does not operate.

Virtual Games

Apart from the NetEnt, Play’n GO, and Microgaming, players at Casino Joy will also find Yggdrasil Gaming and Quickspin software providers. Some of the most popular video slots are the Immortal Romance Slot, Game of Thrones slot, Book of Dead slot, The Wild Chase Slot, Easter Eggs slot, and Holmes and the Stolen Stones Slot.

Even though video slots make up the largest share of the casino’s portfolio, there are countless table games to choose from. These include poker alternatives like Jacks or Better, Aces and Eights, Joker Power Poker, and Deuces Wild. In addition, players may try different types of blackjack, baccarat and roulette as well.

Live Casino

Those who prefer betting against other players in a live environment can take advantage of the Casino Joy’s live games. These are hosted around the clock and include live roulette, live blackjack, live baccarat, live poker among others.

Mobile Gaming

Casino Joy is also fully compatible on the go, for the members who wish to enjoy the games from their smartphones or tablet devices. Players will be able to access Casino Joy’s mobile casino and choose from a wide selection of the most popular games.

Support

Those who need immediate assistance can use the Casino Joy’s live chat facility. Also, the customer support team can be reached via email and telephone. In addition, there is a helpful FAQ section, with previously answered questions.

Security and Fairness

Using a combination of SSL encryption technology and PCI-compliant payment methods to keep their members’ data protected, plus a full suite of Responsible Gambling tools to ensure the play remains responsible, Casino Joy guarantees their members are in safe hands.

A random number generator is also utilized to ensure games are fair and random.

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Casino details
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Casino Joy Reviews by Players

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Skillianz 4 reviews
United Kingdom

LIKED

I was first put off a little by the 1 star rated reviews, suggesting that the casino has very poor customer service and withdrawal problems. From my own personal experience, I found CasinoJoy to meet my needs as a customer. Signing up and verification process was straight forward. I deposited £20 and took their welcome offer which I managed to complete through the wagering requirements and withdrew for £700. Withdrawal took 2-3 days which isn't a problem for myself but I know that this would bother some people. I like the fact that since I've been a member (12/12/2018), I've had multiple matched deposit casino offers.

I will continue to use this casino if I get further matched deposit offers but the limited slot selection is the reason why it will not sit as one of my regular go-to casino's.

DISLIKED

The only downside to CasinoJoy is that the slot choice is very limited. I like to jump from one slot to another after a nice win but I find myself stuck on the same 2-3 slots because all of the other slots are very poor and minimal selection.
Tony403 2 reviews
Canada

LIKED

I can’t say anything that I like about it. Haven’t been able to try it.

DISLIKED

They literally stole my money. As a first time depositor my money hasn’t shown into the account and they say oh sorry our casino is so popular we can’t handle your case. STAY AWAY.
Gypsyness 1 review
United Kingdom

DISLIKED

Rip off customers, RTP rates not as advertised. Complaints were answered by a generic template and unacceptable. Have since closed my account and would strongly recommend that people stay away from this site and hopefully they will be forced to change their ways and act legally.

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