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Bongo Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Bongo Casino Review

  • Withdrawals within 24h once processed
  • Multiple payment options
  • Home to leading software providers
  • Live chat is available
  • Mobile friendly design
  • Limited live chat hours
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General info & Latest Promos
Website https://bongo.gg/en
Established 2020
Owner Reinvent N.V.
Casino Promotion

Bongo Casino is an online casino where members can go to enjoy a portfolio of games which include thousands of video slots, table games and they have a live casino too. Players will also have their pick of the software providers and there are some big names here such as NetEnt, Microgaming, Play’n GO, Pragmatic Play, Quickspin and Betsoft. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Bongo Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are over 3500+ video slots here which is quite astonishing and the casino is certainly not shy when it comes to providers either! They have some of the finest companies that the industry has to offer and games can be easily sorted by their provider to make the lobby more user friendly. Other filters are also available which includes a search engine which can find games instantly. Titles here include the Immortal Romance Slot, Starburst Slot, Book of Dead Slot, Valley of the Gods Slot and Winterberries Slot.

Players certainly won’t be short of table games to enjoy either! These include variations of traditional tables such as Blackjack, Roulette, Poker and Baccarat. 

The casino is also home to a variety of video poker games which are perfect for players who may be interested in more variations. They include games like Aces & Eights and All American.

Live Casino

More games like this can also be played in their live casino where games are hosted by the likes of Evolution Gaming and NetEnt. These are just like the table games we mentioned; only these ones are all hosted by real life croupiers. Games are open around the clock and betting limits range from low to high to cater for all kinds of budgets. 

Mobile Gaming

Bongo is also fully compatible on the go through virtually any mobile device which runs software like iOS and Android. Players can load the casino through a compatible mobile browser or they can download the casino through the Apple App Store and Android Google Play store. Users will have access to thousands of games just like the web version.

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. If an agent is not on hand to help, players can leave a message or email the casino should they need further assistance. 

Security and Fairness

When it comes to security the casino uses a high level of encryption to ensure all players are kept safe. Sensitive information and financial transactions will always be encrypted and kept away from unwanted parties. 

Fairness is not an issue either. The casino employs the use of an industry standard random number generator to make sure games produce fair and random results. 

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Casino details
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Bongo Casino Reviews by Players

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Selena1990 16 reviews
New South Wales
Reviewed on January 12, 2021

LIKED

This is a good gaming site, there is a plenty of games here, registration is really quick and I was really surprised that you don’t need to provide a lot of personal information, just phone number is enough.

DISLIKED

There are some promotions and they are quite good, I mean you can get a decent number of daily and weekly free spins, etc. but it could be better if they changed them more often, as sometimes I feel like there could be more options at the same time.
Lankom2013 1 review
Berlin
Reviewed on December 10, 2020

LIKED

I’ve been playing here for like 5 months now and I don’t have any desire to go to other sites, I’ve never been dissatisfied with this site and it just keeps on being reliable and convenient.

DISLIKED

As I’ve just said, never had any regrets, everything is on the top level: easy and quick registration process, instant payouts, countless games.
kayenne23 159 reviews
Message
Reviewed on December 7, 2020

LIKED

Bongo casino is a new casino site owned by Reinvent n.v. At first glance, the site looks good. I has a nice blue layout and the most important is that the site does not have any lagging. So it runs pretty smooth. After my registration, I went to the live chat in order to ask about the verification time process and among other things such as withdrawal time frames. I was told that the verification is not needed. I was puzzled with this answer and I tried to persuade the agent to give me directions in order to verify my account. But unfortunately i could not manage to do it.

Well, after this confusion, I decided to give it a try and make a deposit in order to take advantage of the welcome bonus. I was given a generous 120% bonus. After a fast session which lasted less than half an hour, i was very disappointed due to the reason I did not enjoy the slots as much as I wanted. I honestly do not know anything about verification time frame or withdrawal time frame.

DISLIKED

The first thing I did not like was the rejection by the support agent to give me directions in order to verify my account. Also, more disappointed by the rejection of the support agent to accept any documents by me stating it is not needed.

Also, another thing I did not like, was the fact that the casino does not offer a welcome bonus which has consecutive match deposit bonuses or anything at all. In my opinion I believe that the casino lacks of promotions. Moreover, another negative experience I had, was the difficulty of reaching out a support agent. For example, I spent much time of waiting in order to connect to a support agent.

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